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Latest Salesforce CRT-211 Exam Questions and Answers, 2025 Update | SPOTO

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Question #1
System admin wants to know which delegated admin is actively customizing their organization. What will he use ?
A. Delegated Admin Logs
B. Login History
C. System Audit Trails
D. Debug Log
View answer
Correct Answer: C
Question #2
How you can make sure that field on record is unique?
A. Check "Unique" in field while creating it
B. Use Validation Rule
C. Check "External Id" in field while creating it
View answer
Correct Answer: A
Question #3
Agents can file vacation leave request that must be approved by the manager. An agent is unable to submit the request. What could be the possible cause?
A. There is no Manager for User
B. Approval Process is not enabled for them
C. There is System Error
View answer
Correct Answer: A
Question #4
System admin wants - when opportunity stage is change the amount field is incremented:
A. Create workflow field update on account
B. Use rollup summary on account
C. Use cross object formula
D. Create workflow field update on opportunity
View answer
Correct Answer: D
Question #5
Leads come to Universal Containers from various sources and need to be assigned to the correct sales team. When a lead comes from the APAC region, it can be passed to an external partner if the Sales Director approves the transfer. The partner's channel manager must be notified when the partner has been assigned the lead. At a minimum, which combination of automation tools shall be needed to meet these requirements?
A. Assignment rules, auto-response rules, and workflow rules
B. Assignment rules, approval processes, and workflow rules
C. Assignment rules and approval processes
D. Assignment rules and workflow rules
View answer
Correct Answer: B
Question #6
Ursa Major Solar has a training sandbox with 160MB of test data that needs to be refreshed every other day.Which two sandboxes should be used in this instance?Choose 2 answers
A. Partial
B. Developer
C. Developer Pro
D. Full
View answer
Correct Answer: AC
Question #7
How to create a report showing Company growth Year after Year. What function to use?
A. PARENTGROUPVAL
B. PREVGROUPVAL
C. DATEVAL
D. PRIORVALUE
View answer
Correct Answer: B
Question #8
What permission is needed for customize entitlement , customize milestone , manage milestone and manage entitlement? Choose 2
A. Manage Entitlements
B. Customize Application
C. Manage Application
D. Customize Entitlements
E. None
View answer
Correct Answer: AB
Question #9
An admin create a custom field on the sandbox, how can an admin deploy it to Production including the settings of the field level Security?
A. Check the checkbox to include field level security settings
B. Check the checkbox saying Profile Settings For Included Components
C. Not possible using Changeset
D. Click on Add Dependency button
View answer
Correct Answer: B
Question #10
An Administrator has been asked to grant read, create and edit access to the product object for users who currently have the standard marketing user profile. How can this be accomplished? Choose 2
A. Change the access levels in the marketing user standard profile to read, create and edit for the product object
B. Create a permission set with read, create and edit access for the product object and assign it to the marketing users
C. Create a permission set with read and write access for the product object and assign it to the marketing users
D. Create a new profile for the marketing users and change the access levels to read, create and edit for the product object
View answer
Correct Answer: BD
Question #11
Cloud Kicks (CK) has deployed several new custom apps that use Lightning Web components. The administrator is now concerned that they may need to make some adjustments to CK's org to make it more secure. Which tools should the administrator use to expose possible security risks within a Lightning web component?
A. Health Check
B. Master Encryption Keys
C. Salesforce Optimizer
D. Self-signed Certificates
View answer
Correct Answer: A
Question #12
In Collaborative Forecasting, what can a Forecast manager do? Choose 2
A. Ability to assign users to forecasts in the Forecasts hierarchy
B. Ability to edit opportunities of the users below the Forecast hierarchy
C. Ability to see all forecasts of the users below the Forecast hierarchy
D. Ability to view opportunities of the users below the Forecast hierarchy
View answer
Correct Answer: CD
Question #13
Support Records with a specific record type needs the access restricted to only a Support Manager and four support users. What can you do as a system administrator?
A. Remove the record type access for all users except the 5 mentioned
B. Give the "View All Data" permission to the 5 mentioned users using permission sets
C. Create a new profile and assign the 5 users to the new profile
D. Create a criteria based sharing rule for the 5 users
View answer
Correct Answer: C
Question #14
Dylan has submitted a vacation request for approval by his manager. Palmers, Dylan's manager is not receiving any email alerts. What can you use in order to troubleshoot the issue?
A. Email log
B. Setup audit trail
C. Debug Log
D. Time-Based Workflow
View answer
Correct Answer: A
Question #15
While Seeing a case record that has a blank field even though that field is set as required on page layout. What may be possible reason for this kind of unexpected behavior?
A. Workflow is used to close the record
B. It is because of Validation
C. Data entered through Dataloader
D. Error in Salesforce
View answer
Correct Answer: C
Question #16
If Status field on Opportunity changes , other field should be updated. What would be Workflow Formula?
A. ISCHANGED( StageName )
B. ISCHANGED( ISPICKVAL(StageName ))
C. ISCHANGED( ISPICKVAL(StageName , 'Changed' ))
D. ISPICKVAL( ISCHANGED(StageName ))
E. ISPICKVAL( StageName )
View answer
Correct Answer: A
Question #17
How to write validation rule where the condition is Amount is greater than or equal 500 and custom field should not be blank? Choose 3
A. Amount >= 500 andand (child__c = '')
B. Amount >= 500 andand ISBLANK(Child__c)
C. Amount >= 500 andand ISPICKVAL(Child__c) = ''
D. Amount >= 500 andand TEXT (Child__c) = ''
View answer
Correct Answer: ABD
Question #18
Universal Containers wants to ensure that when an opportunity stage is Closed Lost the reason is captured in a custom Reason Lost field before the record can be saved.Which approach can be taken to meet this requirement?
A. Create a workflow rule that fires on the Closed Lost stage and populates the Reason Lost field
B. Create a validation rule that requires Reason Lost to be populated once the opportunity stage is Closed Lost
C. Create a trigger that requires Reason Lost to be populated once the opportunity stage is Closed Lost
D. Create a page layout for Closed Lost opportunities and make Reason Lost a required field
View answer
Correct Answer: B
Question #19
HR recruitment is allowed to give salary of 125,00$. If more than that , it should be approved by hiring manager and than director. Where should director specified?
A. On Approval process put the hiring manager on same role level with director
B. Put Hiring manager directly under director
C. Put directors name in Next approver field
D. Put Director on step 1
View answer
Correct Answer: C
Question #20
What permission you need for manage milestone and entitlement? Choose 2
A. Manage Entitlement
B. Customize Entitlement
C. Customize Application
D. Manage Application
View answer
Correct Answer: AC
Question #21
Which features are available only in Customizable forecast? Choose 3
A. Territory Management
B. Share Forecasts
C. Snapshots and Forecast History
D. Rename Categories
View answer
Correct Answer: ABC
Question #22
What needs to be done before converting lookup to Master detail relationship?
A. Make sure that all lookup fields have values
B. Use Data Loader to convert all lookup to Master detail
C. First delete lookup field and create new Master Detail
D. OWD of master must be public Read/Write
View answer
Correct Answer: A
Question #23
A sales manager is receiving an "insufficient privileges" error when viewing a contact. The contact owner is under the manager in the role hierarchy and "grant access using hierarchies" is checked in their sharing settings. Why is the sales manager not able to view the contact?
A. The contact sharing settings are controlled by the parent, and the account owner is not under the sales manager's role
B. The contact owner has not selected the option to share contacts with others in the role hierarchy
C. The contact sharing settings are private, so access to the record is omitted to the contact owner and the system administrator
D. The account sharing settings are controlled by the parent, and the account owner is not under the sales manager's role
View answer
Correct Answer: A
Question #24
Agents can file vacation leave request that must be approved by the manager. An agent is unable to submit the request. What could be the possible cause?
A. Agent's manager is inactive
B. He is not Manager of any User
C. Approval process is not activated for him
D. There is error in Approval Process
View answer
Correct Answer: A
Question #25
System admin - wants to make sure that when opportunity is close - nobody can modify it:
A. Change owd setting read / write
B. Validation rule with priorvalue(isclosed) = true
C. Create workflow (isclosed) is true - if customer modifies it
D. Give read only permission on close opportunity
E. Select DONT CLOSE Opportunity checkbox from Opportunity Setting
View answer
Correct Answer: B
Question #26
VP for Marketing needs to edit the Pick List values of custom Object. He needs to constantly modify the page layout. What so you need to do address the issue?
A. Give Modify All Data permission
B. Create a permission set on Object
C. Assign as Delegated Admin on object
D. Permission on Edit Page Layout for Pick List
View answer
Correct Answer: C
Question #27
Salary field was created in Recruiting Object. Recruiting OWD is private. Recruiter and HR manager should have salary field visible. What should be done? Choose 2
A. Make OWD Read/write
B. Permission set and assign to HR manager and Recruiter
C. Sharing rule on Salary Field
D. Profile permission to Read-only
View answer
Correct Answer: BD
Question #28
What statement is true regarding Salesforce Communities members? Choose 2
A. They use the standard Ideas tab to submit, comment on, and vote for ideas
B. They find crowdsourced answers and Knowledge articles in the QandA tab to resolve a support issue
C. They must belong to a company's internal community to participate in Chatter collaboration
D. Their reputation levels must be the same across communities of which they are members
View answer
Correct Answer: CD
Question #29
A user is trying to access content in a library but is receiving an insufficient privileges message. How should the administrator troubleshoot this issue? Choose 2
A. Determine if the user's profile has the Salesforce CRM Content user permission enabled
B. Determine if the user has been granted "Viewer" permission to the library of interest
C. Determine if the user's record has the Salesforce CRM Content user permission enabled
D. Determine if the user has been granted viewer permission to the content
View answer
Correct Answer: BC
Question #30
What sums up to the Manager on both the Collaborative and Customizable Forecasting?
A. Quota Amount
B. Opportunity Amount
C. Expected Revenue
D. Product Quantity
View answer
Correct Answer: B

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