Latest Salesforce ARC?201 Free Exam Questions

Question #1

What is the recommended approach to implement a login authentication call for an inbound integration call to Salesforce?

A. Perform the login call only when the session/access token has expired or no longer works

B. Perform the login authentication call before each integration call to Salesforce every time

C. Only perform a single login call forever and store the session/access token permanently

D. Perform the login authentication call before a single transaction of multiple calls to Salesforce

View answer

Correct Answer: A

Question #2

A Salesforce customer is planning to roll out Salesforce for all their Sales and Service staff. Senior Management has requested that monitoring is to be in pla for Operations to notify any degradation in Salesforce performance. How should an integration consultant implement monitoring?

A. UseSalesforce limits API to capture current API usage and configure alerts for monitoring

B. Use APIEVENT to track all user initiated API calls through SOAP, REST or BULK APIs

C. Identify critical business processes and establish automation to monitor performance against established benchmarks

D. Request Salesforce to monitor the Salesforce instance and notify when there is degradation in performance

View answer

Correct Answer: C

Question #3

A national nonprofit organization is using Salesforce to recruit members. The recruitment process requires a member to be matched with a volunteer opportunity. Given the following:1. A record is created in Project__ c and used to track the project through completion. 2.The member may then start volunteering and is required to track their volunteer hours, which is stored in VTOTime_c object related to the project. 3. Ability to view or edit the VTOTime__c object needs to be the same as the Project__ c record

A. Lookup Field on Project_c to VTOTime_c displaying a list of VTOTime__c in a related list

B. Lookup field on VTOTime_c to Project_c with formula filed on Project__ c showing Sum of hours from VTOTime__c records

C. Master Detail Field on VTOTime_ c to Project_c with rollup summary field on Project __c showing sum of hours from VTOTime_c records

D. Master Detail field on Project _c to VTOTime _c showing a list of VTOTime_c Records in a related list

View answer

Correct Answer: C

Question #4

A Salesforce customer is planning to roll out Salesforce for all their Sales and Service staff. Senior Management has requested that monitoring is to be in pla for Operations to notify any degradation in Salesforce performance. How should an integration consultant implement monitoring?

A. UseSalesforce limits API to capture current API usage and configure alerts for monitoring

B. Use APIEVENT to track all user initiated API calls through SOAP, REST or BULK APIs

C. Identify critical business processes and establish automation to monitor performance against established benchmarks

D. Request Salesforce to monitor the Salesforce instance and notify when there is degradation in performance

View answer

Correct Answer: C

Question #5

Universal Containers (UC) uses the following Salesforce products: Sales Cloud for customer management. Marketing Cloud for marketing. Einstein Analytics for business reporting. UC occasionally gets a list of prospects from third-party source as comma-separated values (CSV) files for marketing purposes. Historically, UC would load contact Lead object in Salesforce and sync to Marketing Cloud to send marketing communications. The number of records in the Lead object has grown over time and has been consuming

A. Load the CSV files in Einstein Analytics and sync with Marketing Cloud prior to sending marketing communications ;

B. Load the CSV files in an external database and sync with Marketing Cloud prior to sending marketing communications

C. Load the contacts directly to Marketing Cloud and have a reconciliation process to track prospects that are converted to customers

D. Continue to use the existing process to use Lead object to sync with Marketing Cloud and delete Lead records from Sales after the sync is complete

View answer

Correct Answer: A

Question #6

Universal Containers (UC) has implemented Salesforce, UC is running out of storage and needs to haveAn archiving solution, UC would like to maintain two years of data in Saleforce and archive older data out of Salesforce.Which solution should a data architect recommend as an archiving solution?

A. Use a third-party backup solution to backup all data off platform

B. Build a batch join move all records off platform, and delete all records from Salesforce

C. Build a batch join to move two-year-old records off platform, and delete records from Salesforce

D. Build a batch job to move all restore off platform, and delete old records from Salesforce

View answer

Correct Answer: A

Question #7

Universal Containers (UC) has implemented Sales Cloud for its entire sales organization, UC has built a custom object called projects_c that stores customers project detail and employee bitable hours.The following requirements are needed:A subnet of individuals from the finance team will need to access to the projects object for reporting and adjusting employee utilization.The finance users will not access to any sales objects, but they will need to interact with the custom object.Which license type a data

A. Service Cloud

B. Sales Cloud

C. Light Platform Start

D. Lighting platform plus

View answer

Correct Answer: C

Question #8

What are two reasons an existing custom field cannot be marked as External ID? Choose 2 answers

A. Maximum number of External IDs allowed on an object has been reached,

B. Maximum number of fields of an object has been reached

C. Maximum number of skinny tables has been reached

D. Maximum number of indexes allowed on an object has been reached

View answer

Correct Answer: AD

Question #9

Sales representatives at Universal Containers (UC) use Salesforce Sales Cloud as their primary CRM. UC owns a legacy homegrown application that stores a copy of customer dataas well. Sales representatives may edit or update Contact records in Salesforce if there is a change. Both Salesforce and the homegrown application should be kept synchronized for consistency. UC has these requirements:1.When a Contact record in Salesforce is updated, the external homegrown application should be. 2.The synchronization s

A. Leverage Platform Events to publish a custom event message containing changes to the Contact object

B. Leverage Change Data Capture to track changesto the Contact object and write a CometD subscriber on the homegrown application

C. Write an Apex Trigger with the @future annotation

D. Use an ETL tool to keep Salesforce and the homegrown application in sync on a regular candence

View answer

Correct Answer: B

Question #10

An insurance company decides to build an online portal using the Salesforce platform for receiving quote requests from customers. The company has a legacy quoting system that will generate quotes while the rest of the sales process is managed by Salesforce Sales Cloud. The legacy system has an API for creating quotes.What Implementation method should be used so that customers can request quotes online and receive them in real time?

A. Middleware tool to pull quote requests from SF and push to the legacy system

B. Trigger with an @Future method to send quote requests to the legacy system

C. Outbound message to send quote requests from Salesforce to the legacy system

D. Apex callout to send quote requests from Salesforce to the legacy System

View answer

Correct Answer: D

Question #11

Universal Containers requires Salesforce to send order data to an ERP system that requires a system-defined username/password for authentication.Which two integration options are recommended from a security perspective?

A. Fire outbound messages to a middleware that stores the credentials instead of an Apex callout

B. Use custom settings to store the username and password allowing the Apex callout to read it

C. Set up a Named Credential with a Named Principal Identity Type allowing the Apex callout to use it

D. Store the username/hashed password in a private Static Resource, allowing the Apex callout to read it

E. Use custom settings to store the username and password allowing the Apex callout to read it

View answer

Correct Answer: C

Question #12

Cloud Kicks is launching a Partner Community, which will allow users to register shipment requests that are then processed by Cloud Kicks employees. Shipment requests contain header information, and then a list of no more than 5 items being shipped. First, Cloud Kicks will introduce its community to 6,000 customers in North America, and then to 24,000 customers worldwide within the next two years. Cloud Kicks expects 12 shipment requests per week per customer, on average, and wants customers to be able to v

A. Create an external custom object to track shipment requests and a child external object to track shipment items

B. Create an external custom object to track shipment requests with five lookup custom fields for each item being shipped

C. Create a custom object to track shipment requests and a child custom object to track shipment items

D. Create a custom object to track shipment requests with five lookup custom fields for each item being shipped Implement an archiving process that moves data off-platform after three years

View answer

Correct Answer: C

Question #13

Universal Containers (UC) has a multi-level master-detail relationship for opportunities, a custom opportunity line item object, and a custom discount request. UC has opportunity as master and custom line item object as detail in master-detail relationship. UC also has a custom line item object as master and a custom discount request object as detail in another master-detail relationship. UC has a requirement to show all sums of discounts across line items at an opportunity level. What is the recommended so

A. Use roll-up for the line-item-level summary and a trigger for the opportunity amount summary, as only one level roll-up is allowed

B. Update the master-detail relationships to lookup relationships in order to allow the discount amount to roll up

C. Remove the master-detail relationships and rely completely on workflow/triggers to summarize the discount amount

D. Roll-up discount request amount at the line-item-level and line-item-level summary discount at the opportunity level

View answer

Correct Answer: D

Question #14

Schedule nightly automated data flows, recipes and data syncs. Which set of APIs are recommended in order to meet the requirements?

A. Bulk API, Chatter REST API, Apex SOAP API, Tooling API

B. Bulk API, Chatter REST API, Apex REST API, Analytics REST API

C. Bulk API, Streaming API, Apex REST API, Analytics REST APIcorrect

D. Bulk API, Streaming API, Apex SOAP API, Analytics REST API

View answer

Correct Answer: C

Question #15

A customer's enterprise architect has identified requirements around caching, queuing, error handling, alerts, retries, event handling, etc. The company has asked the Salesforce integration architect to help fulfill such aspects with their Salesforce program. Which three recommendations should the Salesforce integration architect make? Choose 3 answers

A. Transform a fire-and-forget mechanism to request-reply should be handled by middleware tools (like ETL/ESB) to improve performance

B. Provide true message queueing for integration scenarios (including orchestration, process choreography, quality of service, etc

C. Message transformation and protocol translation should be done within Salesforce

D. Event handling processes such as writing to a log, sending an error or recovery process, or sending an extra message, can be assumed to be handled by middleware

E. Event handling in a publish/subscribe scenario, the middleware can be used to route requests or messages to active data-event subscribers from active data-event publishers

View answer

Correct Answer: BDE

Question #16

A casino is implementing Salesforce and is planning to build a customer 360-degree view for a customer who visits its resorts. The casino currently maintains the following systems that record customer activity:1. Point-of-sale system: All purchases for a customer 2. Salesforce: All customer service activity and sales activities for a customer 3. Mobile app: All bookings, preferences, and browser activity for a customer 4. Marketing: All email, SMS, and social campaigns for a customer Customer service agents

A. Explore external data sources in Salesforce to build 360-degree view of customer

B. Periodically upload summary information in Salesforce to build 360-degree view

C. Migrate customer activities from all four systems into Salesforce

D. Use a customer data mart to view the 360-degree view of customer

View answer

Correct Answer: C

Question #17

Universal Container is using Salesforce for Opportunity management and enterprise resource planning (ERP) for order management. Sales reps do not have access to the ERP and have no visibility into order status.What solution a data architect recommend to give the sales team visibility into order status?

A. Leverage Canvas to bring the order management UI in to the Salesforce tab

B. Build batch jobs to push order line items to salesforce

C. leverage Salesforce Connect top bring the order line item from the legacy system to Salesforce

D. Build real-time integration to pull order line items into Salesforce when viewing orders

View answer

Correct Answer: C

Question #18

Get Cloudy Consulting needs to evaluate the completeness and consistency of contact information in Salesforce. Their sales reps often have incomplete information about their accounts and contacts. Additionally, they are not able to interpret the information in a consistent manner. Get Cloudy Consulting has identified certain ""key"" fields which are important to their sales reps.What are two actions Get Cloudy Consulting can take to review their data for completeness and consistency? (Choose two.)

A. Run a report which shows the last time the key fields were updated

B. Run one report per key field, grouped by that field, to understand its data variability

C. Run a report that shows the percentage of blanks for the important fields

D. Run a process that can fill in default values for blank fields

View answer

Correct Answer: AC

Question #19

Universal Containers (UC) is a large printing company that sells advertisement banners. The company works with third-party agents on banner initial design concepts. The design files are stored in an on-premise file store that can be accessed by UC internal users and the third party agencies. UC would like to collaborate with the 3rd part agencies on the design files and allow them to be able to view the design files in the community. The conceptual design files size is 2.5 GB. Which solution should an integ

A. Create a lightning component with a Request and Reply integration pattern to allow the community users to download the design files

B. Define an External Data Source and use Salesforce Connect to upload the files to an external object

C. Create a custom object to store the file location URL, when community user clicks on the file URL, redirect the user to the on-prem system file location

D. Use Salesforce Files to link the files to Salesforce records and display the record and the files in the community

View answer

Correct Answer: B

Question #20

What are three capabilities of Salesforce outbound messaging?Choose 3 answers

A. Provide a session ID as part of the outbound message

B. Repeatedly send a SOAP notification for up to 24 hours until an acknowledgement is received

C. Build integration components without the Use of APEX

D. Define a WSDL based upon 2 objects related via Master-Detaikls relationship

E. Define a custom WSDL based upon an Apex Interface class definition

View answer

Correct Answer: ABC

Question #21

Two million Opportunities need to be loaded in different batches into Salesforce using the Bulk API in parallel mode.What should an Architect consider when loading the Opportunity records?

A. Use the Name field values to sort batches

B. Order batches by Auto-number field

C. Create indexes on Opportunity object text fields

D. Group batches by the AccountId field

View answer

Correct Answer: D

Question #22

Which Mule connectors support local transactions?

A. HTTP Connector

B. JMS Connector

C. Salesforce Connector

D. VM Connector

View answer

Correct Answer: B

Question #23

Northern Trail Outfitters (NTO) has an integration set up between a Salesforce org and a quoting system. NTO would like to show a notification to all sales representatives that use Salesforceanytime the quoting system will be taken down for maintenance.Which Salesforce API should an Integration Architect use to fulfill this requirement?

A. Connect REST API

B. Tooling API

C. REST API

D. Streaming API

View answer

Correct Answer: D

Question #24

Universal Containers (UC) is migrating data from legacy system to Salesforce. During data analysis it was discovered that data types of fields being migrated do not match with Salesforce data types.Which solution should a data architect use to ensure successful data migrations?

A. Migrate legacy data to a staging database for mapping then leverage an ETL tool to transform the data and load into Salesforce

B. Export legacy data into the staging database and leverage stored procedures to transform data types before loading into Salesforce

C. Migrate the legacy data leveraging an ETL tool to transform data types and load data into Salesforce

D. Export legacy data into CSV files and leverage data loader to load data into Salesforce

View answer

Correct Answer: C

Question #25

Universal Containers (UC) has a complex system landscape and is implementing a data governance program for the first time Which two first steps would be appropriate for UC to initiate an assessment of data architecture? Choose 2 answers

A. Engage with IT program managers to assess current velocity of projects in the pipeline

B. Engage with database administrators to assess current database performance metrics

C. Engage with executive sponsorship to assess enterprise data strategy and goals

D. Engage with business units and IT to assess current operational systems and data models

View answer

Correct Answer: CD

Question #26

Universal Containers has a batch integration that runs every five minutes to load Shipment records relatedto existing orders that have been updated in the previous five minutes. the integration is not reporting any errors, but some Shipment records are not being loaded.What could be the problem?

A. Error reporting is not enabled in Salesforce

B. The integration takes more than five minutes to run

C. The integration is causing UC to exceedits API limits

D. The Integration cannot find the parent orders for some Shipments

View answer

Correct Answer: B

Question #27

Universal Containers (UC) has a very large and complex Salesforce org with hundreds of validation rules and triggers. The triggers are responsible for system updates and data manipulation as records are created or updates by users. A majority of the automation tool within UC'' org were not designed to run during a data load. UC is importing 100,000 records into Salesforce across several objects over the weekend.What should a data architect do to mitigate any unwanted results during the import?

A. Ensure validation rules, triggers and other automation tools are disabled

B. Ensure duplication and matching rules and defined

C. Import the data in smaller batches over a 24-hour period

D. Bulkily the trigger to handle import leads

View answer

Correct Answer: A

Question #28

Universal learning (UC) is embarked on Salesforce transformation journey, UC will decommission the legacy CRM system and migrate data to Salesforce. The data migration team asked for a recommendation to optimize the performance of the data load to Salesforce. Which approach should used to meet the requirement?

A. Use Bulk API to process jobs in parallel mode

B. Contact Salesforce support to schedule performance load

C. Use Bulk API to process jobs in serial mode

D. Use Bulk API to process jobs in high performance mode

View answer

Correct Answer: A

Question #29

Universal Containers (UC) has Salesforce integrated with their mainframe system. All the orders placed in Salesforce are sent to the mainframe system in a nightly batch process.Which two capabilities are required for middleware to support this integration?

A. Support for Metadata API

B. Extract, transform, and load

C. Message queuing

D. Synchronous transactions

View answer

Correct Answer: BC

Question #30

How can an architect find information about who is creating, changing, or deleting certain fields within the past two months?

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