Latest Salesforce ARC?201 Exam Questions and Answers, 2025 Update

Question #1

Universal Containers is exporting 40 million Account records from Salesforce using Informatica Cloud. The ETL tool fails and the query log indicates a full table scan time-out failure. What is the recommended solution?

A. Modify the export job header to specify Export-in-Parallel

B. Modify the export job header to specify Sforce-Enable-PKChunking

C. Modify the export query that includes standard index fields(s)

D. Modify the export query with LIMIT clause with Batch size 10,000

View answer

Correct Answer: B

Question #2

Northern trail Outfitters (NTO) uses Sales Cloud and service Cloud to manage sales and support processes. Some of NTOs team are complaining they see new fields on their page unsure of which values need be input. NTO is concerned about lack of governance in making changes to Salesforce. Which governance measure should a data architect recommend to solve this issue?

A. Add description fields to explain why the field is used, and mark the field as required

B. Create and manage a data dictionary and ups a governance process for changes made to common objects

C. Create reports to identify which users are leaving blank, and use external data sources o agreement the missing data

D. Create validation rules with error messages to explain why the fields is used

View answer

Correct Answer: B

Question #3

Universal Containers has Logistics Engineers that observe a near real-time dashboard in Salesforce of shipping containers that are in transit. Without leaving the dashboard, an Engineer can select a container to request an updated status on that container. These requests are handled by a proprietary shipping system that queues the requests to send to each container. Containers are connected devices and check in with the shipping system every 30 seconds to receive any status requests.What integration pattern

A. UI Update Based on Data Changes and Batch Data Synchronization

B. Remote Process Invocation-Fire and Forget, with UI Update Based on Data Changes

C. Remote Call-In, with UI Update Based on Data Changes

D. Remote Process Invocation-Request and Reply

View answer

Correct Answer: B

Question #4

DreamHouse Realty recently implemented a Sales Cloud. Managers have noticed that sales reps are entering an insufficient amount of data to run insightful reports and dashboards. The managers would like to monitor and measure data quality metrics.Which solution addresses this requirement?

A. Use custom objects and fields to calculate data quality

B. Utilize third-party AppExchange tools to measure and monitor data quality

C. Run and generate reports to view the quality of sample data

D. Export the data to an enterprise data warehouse and use BI tools for data quality

View answer

Correct Answer: B

Question #5

Cloud Kicks currently has a Public Read/Write sharing model for the company's Contacts. Cloud Kicks management team requests that only the owner of a contact record be allowed to delete that contact.What should an Architect do to meet these requirements?

A. Set the profile of the users to remove delete permission from the Contact object

B. Check if the current user is NOT the owner by creating a "before delete" trigger

C. Set the Sharing settings as Public Read Only for the Contact object

D. Check if the current user is NOT the owner by creating a validation rule on the Contact object

View answer

Correct Answer: B

Question #6

Universal Containers (UC) is a leading provider of management training globally, UC requested students course registration data generated from the Salesforce student community to be synced with the learning management system (LMS). Any update to the course registration data needs to be reflected in the LMS. Which integration mechanism should be used to meet the requirement?

A. Change Data Capture (CDC)

B. Platform Event

C. Streaming API

D. Outbound Message

View answer

Correct Answer: C

Question #7

UC needs to load a large volume of leads into salesforce on a weekly basis. During this process the validation rules are disabled.What should a data architect recommend to ensure data quality is maintained in salesforce.

A. Activate validation rules once the leads are loaded into salesforce to maintain quality

B. Allow validation rules to be activated during the load of leads into salesforce

C. Develop custom APEX batch process to improve quality once the load is completed

D. Ensure the lead data is preprocessed for quality before loading into salesforce

View answer

Correct Answer: D

Question #8

Universal Containers' Customer Service Managers wants to be automatically notified when a Customer Service Representative successfully closes a caseWhat is the recommended approach for the Service Manager to be notified in the Salesforce user interface without having to refresh the screen?

A. Have the user refresh the standard Visaulforce page to see closed case updates by setting up the refresh interval on the browser

B. Use a standard Visualforce page and embed JavaScript in the standard Visualforce page to refresh the porting of the standard page layout

C. Create a custom Visaulforce page, subscribe to the "closed cases" push topic, and display alerts onscreen

D. Create a custom Visualforce page with a custom polling mechanism to poll for closed cases and display alerts on the Visualforce page

View answer

Correct Answer: C

Question #9

A global financial companysells financial products and services that include the following:1. Bank Accounts 2. Loans 3. InsuranceThe company has a core banking system that is state of the art and is the master system to store financial transactions, financial products and customer information. The core banking system currently processes 10M financial transactions per day. The CTO for the company is considering building a community port so that customers can review their bank account details, update their in

A. Use Salesforce Connect to display the financial transactions as an external object

B. Use Salesforce Connect to display the financial transactions as an external object

C. Use Salesforce External Service to display financial transactions in a community lightning page

D. Use Iframe to display core banking financial transactions data in thecustomer community

View answer

Correct Answer: C

Question #10

A phased Salesforce rollout is planned. Three deployments will be spread out over 12 months, and therequirements have been carefully documented.An Architect needs to trace back configuration changes to the requirements.Which two approaches should the Architect use? (Choose two.)

A. Utilize the Force

B. Analyze the setup audit trail for configuration changes

C. Enter the business purpose into the Description of each field

D. Maintain a data dictionary with the justification for each field

View answer

Correct Answer: CD

Question #11

What is an advantage of using Custom metadata type over Custom setting?

A. Custom metadata records are not copied from production to sandbox

B. Custom metadata types are available for reporting

C. Custom metadata records are deployable using packages

D. Custom metadata records are editable in Apex

View answer

Correct Answer: C

Question #12

Which two automated methods should an architect use to solve an issue with duplicate contacts?Choose 2 answers

A. Write a Batch Apex class to manage the deduplication

B. Assign new contacts to queues to be reviewed by a data quality team

C. Leverage an AppExchange data management toolto de-duplicate contacts

D. Enable duplicate management in the org to prevent duplicates

View answer

Correct Answer: CD

Question #13

Northern Trail Outfitters has a requirement to encrypt few of widely used standard fields. They also want to be able to use these fields inworkflow rules. Which security solution should an Integration Architect recommend to fulfill the business use case?

A. Cryptography Class

B. Data Masking

C. Classic Encryption

D. Platform Shield Encryptioncorrect

View answer

Correct Answer: D

Question #14

Universal Containers (UC) is using Salesforce Sales and Service Cloud for B2C sales and customer service but they are experiencing a lot of duplicate customers in the system. Which are two recommended approaches for UC to avoid duplicate data and increase the level of data quality?

A. Use Duplicate Management

B. Use an Enterprise Service Bus

C. Use Data

D. Use a data warehouse

View answer

Correct Answer: AC

Question #15

Universal Containers (UC) has Wave Analytics in their Salesforce org. UC has expertise and access to the Dell boomi ETL tool. UC would like to get all leads and opportunities from the org and data from a few other Marketing tools to a Wave instance for enhanced analysis.What is the recommended solution to set up the data process?

A. Dell boomi for data from Salesforce and data from other sources

B. Wave Data flow for Salesforce data and Dell boomi for data from other sources

C. Export data from all sources into Excel and use Wave connector to import data

D. Use Wave data flow for Salesforce data and data from other sources

View answer

Correct Answer: B

Question #16

CORRECT TEXT Which three considerations should an Integration Architect consider when recommending Platform Event as a Integration solution? Choose 3 answers

A. Inability to query event messages using SOQLcorrect

B. Subscribe to an AssetToken Event stream to monitor OAuth2

C. Inability to create a Lightning record page for platform events

D. When you delete an event definition, it's permanently removed and can't be restored

E. You can use Event Monitoring to track user activity, such aslogins and running reports

View answer

Correct Answer: ACD

Question #17

UC has a variety of systems across its technology landscape, including SF, legacy enterprise resource planning (ERP) applications and homegrown CRM tools. UC has decided that they would like to consolidate all customer, opportunity and order data into Salesforce as part of its master data management (MDM) strategy.What are the 3 key steps that a data architect should take when merging data from multiple systems into Salesforce? Choose 3 answers:

A. Create new fields to store additional values from all the systems

B. Install a 3rd party AppExchange tool to handle the merger

C. Analyze each system's data model and perform gap analysis

D. Utilize an ETL tool to merge, transform and de-duplicate data

E. Work with Stakeholders to define record and field survivorship rules

View answer

Correct Answer: CDE

Question #18

The Integration Team at Universal Containers is frustrated because the developers keep changing the data model and trigger behaviors during development, resulting in frequent rework and unexpected bugs lade in the development process.What two recommendations should a Technical Architect make to resolve this issue?Choose 2 answers

A. Implement a Regression Testing policy to catch issues earlier in the development process

B. Use a requirements traceability matrix to track data model changes back to the requirement that prompted them

C. Implement a continuous Integration process to identify issues earlier in the development process

D. Encourage code developers and integration developers to work in separate sandboxes

View answer

Correct Answer: BC

Question #19

Universal Containers would like to use a hard-coded username/password/security token of a user with a System Administrator profile to integrate its back-end system to Salesforce for inbound API calls.Which two security issues are associated with this approach.

A. All back-end systems get uncontrolled access to any data within the Salesforce environment

B. Unintended password resets will cause the integration to stop working and disrupt business processes

C. Apex web services can executive with system privileges with such Salesforce credentials

D. Unsecure storage of the credentials may result in hackers gaining unauthorized access to Salesforce

View answer

Correct Answer: AD

Question #20

UC is building a salesforce application to track contacts and their respective conferences that they have attended with the following requirements:1.Contacts will be stored in the standard contact object. 2.Conferences will be stored in a custom conference_ c object. 3.Each contact may attend multiple conferences and each conference may be related to multiple contacts.How should a data architect model the relationship between the contact and conference objects?

A. Implement a Contact Conference junction object with master detail relationship to both contact and conference_c

B. Create a master detail relationship field on the Contact object

C. Create a master detail relationship field on the Conference object

D. Create a lookup relationship field on contact object

View answer

Correct Answer: A

Question #21

Northern Trail Outfitters (NTO) has a loyalty program to reward repeat customers. The following conditions exist:1. Reward levels are earned based on the amount spent during the previous 12 months. 2.The program will track every item a customer has bought and grant them points for discounts. 3.The program generates 100 million records each month. NTO Customer Support would like to see a summary of a customer's recent transactions and the reward level(s) they have attained.Which solution should the data arch

A. Capture the reward program data in an external data store, and present the 12-month trailing summary in Salesforce using Salesforce Connect and an external object

B. Create a custom Big Object to capture the reward program data, and display it on the contact record and update nightly from the point-of-sale system

C. Provide a button so that the agent can quickly open the point-of-sale system displaying the customer's history

D. Create a custom object in Salesforce to capture and store all reward program, populate nightly from the point-of-sale system, and present on the Customer record

View answer

Correct Answer: D

Question #22

Universal Containers (UC) has multi -level account hierarchies that represent departments within their major Accounts. Users are creating duplicate Contacts across multiple departments. UC wants to clean the data so as to have a single Contact across departments. What two solutions should UC implement to cleanse their data? Choose 2 answers

A. Make use of a third -party tool to help merge duplicate Contacts across Accounts

B. Use Data

C. Use Workflow rules to standardize Contact information to identify and prevent duplicates

D. Make use of the Merge Contacts feature of Salesforce to merge duplicates for an Account

View answer

Correct Answer: AB

Question #23

Get Cloud Consulting needs to integrate two different systems with customer records into the Salesforce Account object. So that no duplicate records are created in Salesforce, Master Data Management will be used.An Architect needs to determine which system is the system of record on a field level.What should the Architect do to achieve this goal?

A. Master Data Management systems determine system of record, and the Architect doesn't have to think about what data is controlled by what system

B. Key stakeholders should review any fields that share the same purpose between systems to see how they will be used in Salesforce

C. The database schema for each external system should be reviewed, and fields with different names should always be separate fields in Salesforce

D. Any field that is an input field in either external system will be overwritten by the last record integrated and can never have a system of record

View answer

Correct Answer: B

Question #24

As part of addressing general data protection regulation (GDPR) requirements, UC plans to implement a data classification policy for all its internal systems that stores customer information including salesforce.What should a data architect recommend so that UC can easily classify consumer information maintained in salesforce under both standard and custom objects?

A. Use App Exchange products to classify fields based on policy

B. Use data classification metadata fields available in field definition

C. Create a custom picklist field to capture classification of information on customer

D. Build reports for customer information and validate

View answer

Correct Answer: B

Question #25

Universal Containers has a data warehouse system that collects information from upstream systems in order to do proprietary reporting. Every day there are several thousand record insertions and updates in Salesforce that might be a interest to this data warehouse. Reports in the data warehouse are run at the end of the month.What is a recommended way to transfer record insertions and updates to the data warehouse?

A. Use the SOAP API's getUpdated() method to retrieve changed record IDs, then retrieve records

B. Use scheduled Apex to do an Apex callout to the data warehouse

C. Use native Outbound message functionality to send a message with each record change

D. Use a trigger to do an Apex callout to the data warehouse with each record change

View answer

Correct Answer: A

Question #26

Which tool would an architect likely leverage while diagnosing issues with an inbound RESTful integration to Salesforce?

A. Workbench

B. Data Loader

C. Force

D. Metadata audit trail

View answer

Correct Answer: A

Question #27

Universal Containers has an external ERP that will manage inventory and initiate shipping logistics after an Opportunity is marked "Closed Won" in Salesforce. A "Shipping Number" needs to be written back to the Opportunity to track related records in the ERP. Sales Reps need to move quickly from one Opportunity to the next.What integration pattern will satisfy the system reqs while maximizing the efficiency of the Sales Reps?

A. Remote Process Invocation - Fire and Forget

B. Batch Data Synchronization

C. Remote Process Invocation - Request and Reply

D. Remote Call-In

View answer

Correct Answer: A

Question #28

A global financial company sells financial products and services that include the following: 1. Bank Accounts 2. Loans 3. Insurance The company has a core banking system that is state of the art and is the master system to store financial transactions, financial products and customer information. The core banking system currently processes 10M financial transactions per day. The CTO for the company is considering building a community port so that customers can review their bank account details, update thei

A. Use Iframe to display core banking financial transactions data in the customer community

B. Use Salesforce Connect to display the financial transactions as an external object

C. Use Salesforce External Service to display financial transactions in a community lightning page

D. Use Salesforce Connect to display the financial transactions as an external object

View answer

Correct Answer: C

Question #29

What limits whether a particular Anypoint Platform user can discover an asset in Anypoint Exchange?

A. The existence of a public Anypoint Exchange portal to which the asset has been published

B. The type of the asset in Anypoint Exchange

C. Accessibility of the asset in the API Manager

D. The teams to which the user belongs

View answer

Correct Answer: D

Question #30

Universal containers is implementing Salesforce lead management. UC Procure lead data from multiple sources and would like to make sure lead data as company profile and location information. Which solution should a data architect recommend to make sure lead data has both profile and location information?

A. Ask sales people to search for populating company profile and location data

B. Run reports to identify records which does not have company profile and location data

C. Leverage external data providers populate company profile and location data

D. Export data out of Salesforce and send to another team to populate company profile and location data

View answer

Correct Answer: C

Question #31

An Architect is required to integrate with an External Data Source via a Named Credential with an Apex callout due to technical constraints. How is authentication achieved?

A. Handle authentication with login flows

B. Handle authentication in the code

C. Connect via Salesforce Connect

D. Connect via Communities

View answer

Correct Answer: A

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