Free Salesforce CRT-403 Questions and AnswersSalesforce CRT-403

Question #1

Universal Containers wants to streamline its data capture process by linking fields together. They wish to do this so that the available value on dependents fields are driven by value selected on controlling fields. Which consideration supports the stated requirements? Choose 3 answers

A. The import wizard only allows value to be imported into a dependent picklist if they match the appropriate controlling field

B. Custom picklist field can be either controlling or dependent field

C. Multi select picklist can be dependent picklist but not controlling fields

D. Standard and custom picklist fields can be dependent fields

E. Checkbox fields can be controlling fields but not dependent fields

View answer

Correct Answer: BCE

Question #2

What is true regarding person accounts in Salesforce? (Choose two.)

A. Person accounts do not have a "Parent Account" field

B. Person accounts do not have the Account Hierarchy feature

C. Person Accounts can be enabled in setup

D. Person accounts can have contacts

E. Leads cannot be converted to Person Accounts

View answer

Correct Answer: AB

Question #3

Universal Containers generates leads from three different sources: web, trade shows, and partners. Some of the information collected is applicable to all sources, there is also information that is unique to each type of lead. What should an app builder configure to meet these requirements?

A. Create three sections on the lead layout and instruct users to collapse the non-relevant fields

B. Create a partner community and a record type for web and trade show leads

C. Create custom page layouts for each type of lead only containing the relevant fields

D. Create three lead record types each with its own page layout containing the relevant fields

View answer

Correct Answer: D

Question #4

Universal Containers wants to understand return on investment for the latest advertising buy. They currently use a private security model for all objects. What should an app builder recommend?

A. Utilize Account Hierarchies and Roll-Up Summary fields

B. Configure Campaign Hierarchies and Campaign statistics

C. Run an opportunities pipeline report

D. Change to a public security model

View answer

Correct Answer: B

Question #5

An app builder needs to deploy a new account detail page layout from sandbox to production.Which three components should an app builder include in the Change Set to ensure it deploys successfully and visually as expected? (Choose three.)

A. Detail page layout

B. System administrator profile

C. Lightning App Builder

D. Custom fields

E. Custom actions

View answer

Correct Answer: ADE

Question #6

Universal Containers allows users to create standard reports on demand.What are two considerations users should be aware of when creating a new report? (Choose two.)

A. Users can require that child objects exist for parent records using a cross filter

B. Records will be available in the report regardless of security permissions

C. Reports created from standard report types are available to all users

D. The report type determines the types of records and fields that will be available

View answer

Correct Answer: AC

Question #7

How can an app builder configure access to a contact's Twitter profile for Salesforce mobile app users?

A. Add the Twitter component to mobile view Lightning pages

B. Add a Twitter Quick Action to the mobile navigation

C. Add an AppExchange Lightning Component to the mobile app

D. Add a formula field to the Contact page layout

View answer

Correct Answer: A

Question #8

Cloud Kicks (CK) wants to set up a custom child object to track gift cards issued to a customer. A key requirement is to track the total number of gift cards opened and gift cards issued on an Account. CK wants to permanently ensure the gift cards are unable to be moved across any other Account once it is created. On the gift card object, what type of field should be created to support this requirement?

A. Formula

B. Master-detail relationship

C. Poll-up summary

D. Lookup relationship

View answer

Correct Answer: B

Question #9

What is true regarding compact layouts? Choose 2 answers.

A. If a user doesn't have access to a field it won't be displayed

B. Compact layouts can be assigned to different record types

C. Compact layouts support all field types

D. Compact layouts must be configured for fields to be displayed in the record header

View answer

Correct Answer: AB

Question #10

You have a requirement to ensure that if the discount field on an opp is greater than 30%, the record should be automatically submitted for Approval.Which of the following would help you meet this requirement? (Choose two.)

A. Approval Process

B. Workflow

C. Process Builder

D. Visual Workflow

View answer

Correct Answer: CD

Question #11

Universal Containers would like to automatically assign a specific permission set to new users. How can this requirement be met? Choose 2 Answers

A. Create an approval process on the User object to assign a permission set

B. Create a flow on the user object to assign a permission set

C. Create a lightning process on the user object to launch a flow

D. Create a workflow rule on the User object to assign a permission set

View answer

Correct Answer: BC

Question #12

Universal Containers would like to automatically assign a specific permission set to new users. How can this requirement bemet? Choose 2 Answers

A. Create an approval process on the User object to assign a permission set

B. Create a flow on the user object to assign a permission set

C. Create a lightning process on the user object to launch a flow

D. Create a workflow rule on the User object to assign a permission set

View answer

Correct Answer: BC

Question #13

The CFO of Cloud Kicks needs to sign off on any major show retail deal that has a discount of more than 30% before the deal can be closed. What feature would be used to handle this requirement?

A. Approval Process

B. Email Alert

C. Field Update

D. Workflow Rule

View answer

Correct Answer: A

Question #14

Universal Container wants to display a message when a case needs follow up. What can be used to display different text on the case record depending on the number of days a case is opened?

A. Formula Field

B. Workflow Update

C. Case Process

D. Lightning Process Builder

View answer

Correct Answer: A

Question #15

The organization-wide default for a custom object is set to private. The superior profile grants view access to the same object. A user with the superior profile is also listed as the manager on the user detail record for a subordinate. However, the superior still cannot view records owned by the subordinate.What is preventing the superior from viewing records owned by the subordinate? Choose 2 answers

A. Organization-wide settings for the custom object grant access to other user with the same role

B. The superior requires permission set in order to view the subordinate's records

C. The superiors' role is not above the subordinate's role in the hierarchy

D. Organization-wide settings for the custom object do not grant access using hierarchy

View answer

Correct Answer: CD

Question #16

What should an app builder do to upgrade an unmanaged package that has been installed into production?

A. Install the new version to a Developer org then deploy to production

B. Uninstall the current version and install the new version

C. Click the update link on the Installed Packages page

D. Install the new version in a sandbox then deploy to production

View answer

Correct Answer: B

Question #17

Which of the following can be source of report chart placed in page layout?(Choose 2)

A. Summary

B. Joined

C. Tabular

D. Matrix

View answer

Correct Answer: AD

Question #18

You need to ensure that the value in a custom field "Source Country" is validated against the standard list of ISO countries that are valid for the particular type of order, when the order is saved.What is the best way to achieve this requirement?

A. Create a validation rule using a CASE statement

B. Create a validation rule using the VLOOKUP function

C. Create a before trigger and validate the value using APEX code

D. Create an after trigger and validate the value using APEX code

View answer

Correct Answer: C

Question #19

A customer service representative at Cloud Kicks wants to be able to collect information from customers using a prompts. Once the questions are completed, an email should be sent to the customer with a feedback form. What should be used to accomplish this?

A. Einstein Next Best Action

B. Lightning Flow

C. Process Builder

D. Apex Trigger

View answer

Correct Answer: B

Question #20

DreamHouse Realty wants to make sure an Opportunity has a field Expected_Close_Date_c populated before it is allowed to enter the qualified stage. How should an app builder solution this request?

A. Record Type

B. Activity History

C. Page Layout

D. Validation Rule

View answer

Correct Answer: D

Question #21

The app builder at Ursa Major Solar has just created a master-detail relationship between a parent object Galaxy__c and child object Star__c. What would be the effect of creating this type of relationship if users want to report on Galaxy__c with Star__c?

A. A new custom report type will need to be created for Galaxy__c with Star__c

B. A Star__c report type with Galaxy__c as a field will be automatically created

C. A Galaxy__c with Star__c report type will be automatically created

D. A new custom report type will need to be created for Star__c with lookup fields from Galaxy__c

View answer

Correct Answer: C

Question #22

The human resources department at Cloud Kicks (CK) uses a custom object JobApplication__c to record all job applicant information they receive, which includes fields for the applicant's current and desired salaries. Any CK user who performs hiring manager functions needs to be able to see all applicants

View answer

Correct Answer: D

Question #23

Universal Containers has a new custom object for Invoices that includes an InvoiceNumber field, Before the Invoice object can be used, invoices will be migrated from an external system maintaining their current InvoiceNumber. After the migration, salesforce will be the system of record and each new Invoice created in Salesforce must have a unique InvoiceNumber.How should the app builder configure the Invoice Number field?

A. Create a Text filed for the original InvoiceNumber and an AutoNumber field for the Salesforce InvoiceNumber

B. Create a Text field and mark it as a unique external ID field

C. Create a Text field, then change it to AutoNumber after the migration

D. Create an AutoNumber field and migrate the Invoices

View answer

Correct Answer: B

Question #24

Ursa Major Solar's service department gets requests for several types of services, such as installation, repair, and maintenance. Service managers need to be able totell when maintenance was last done on on asset to help determine If they are meeting contract agreements, but the last maintenance date can be difficult to determine when there are many work orders related to the asset. They think it would be helpful to have a field auto- populated on the Asset record when a maintenance work order gets closed.W

A. Visualforce

B. Roll-up Summary

C. Apex Trigger

D. Flow

View answer

Correct Answer: D

Question #25

The finance manager at Universal Containers wants to receive a new business notification emaileach time a new client is won. The sales manager wants to receive a task letting them know to onboard the new client unless it is a top-tier client. Which automation tool should an app builder use to best address all these requests?

A. Record-triggered flow

B. Screen flow

C. Apex

D. Approval process

View answer

Correct Answer: A

Question #26

Universal Containers (UC) has several large customers that sell their products through dealers. Each customer and dealer has an individual rep who works directly with UC and each is billed separately. How should an app builder implement these requirements?

A. Create both customer and dealer as accounts, create account teams on each account and associate the dealer records with the parent account

B. Create a single parent record, add each rep as a contact to the parent account and add each dealer as a child record

C. Create both customer and dealer as accounts, add each rep as a contact on the corresponding account and create an account hierarchy

D. Create a single account record, add each rep as a contact and create a custom dealer object

View answer

Correct Answer: C

Question #27

A customer service representative at a call center would like to be able to collect information from customers using a series of question prompts. What could be used to accomplish this?

A. Lightning process builder

B. Workflow Rules

C. Lightning Connect

D. Visual workflow

View answer

Correct Answer: D

Question #28

UVC wants to show different picklist values to different groups of users in a custom picklist field. What should be configured?

A. Page Layout

B. Record Types

C. Field-level security

D. Permission sets

View answer

Correct Answer: B

Question #29

An app builder needs to create new automation on an object.What best practice should the app builder follow when building out automation?

A. One Validation rule per object

B. One record change process per object

C. One invocable process per object

D. One Flow per object

View answer

Correct Answer: B

Question #30

UC would like to automatically assign a specific permission set to new users. How can they do that?

A. Create a workflow rule on the user object to assign a permission set

B. Create a flow on the user object to assign permission set

C. Create a lighting process on the user object to launch a flow

D. Option 4

View answer

Correct Answer: B

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