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CRM Analytics and Einstein Discovery Consultant Exam Sample Questions | SPOTO

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Question #1
Cloud Kicks needs a CRM Analytics consultant to install the Appointment Analytics App. After installation, they realize the wrong field was picked and the app did not have access to a newly created field that should be used instead of the old one. What is the first step the consultant should take to prevent erroneous dataset/dashboard creation?
A. Cancel running installations from Setup
B. Stop the recipe from running in Data Manager
C. Update the app with the new field after installation
View answer
Correct Answer: B
Question #2
A shipping company created a dataset. "Bookll," containing budget per region per month for the first six months of 2018. The dataset is shown in the graphic. Now, they want to create a lens showing the total budget for each region for each month. Every combination of region and month must be shown in the lens, even if there is no data.How can an Einstein Consultant help this company build this lens?
A. Use a SAQL query leveraging the "fill" statement with a "partition" parameter
B. Use a SAQL query to create fake rows for any data that is missing data from the dataset
C. Use a "Compare Table" and use the "Show summary" option
D. Use a "Compare Table" and add a column leveraging the "Running Total" function
View answer
Correct Answer: D
Question #3
Why would you use the Actions menu in a chart?
A. To expand the time period shown in a dashboard
B. To rearrange widgets in dashboards
C. To post to Chatter
D. To create workout plan for you and your team
View answer
Correct Answer: C
Question #4
A consultant built an Einstein Analytics dashboard for a shipping company. The dashboard displays data from several data sources- The consultant enabled data sync (replication) to increase the speed of data refreshing from these sources.What is the maximum number of dataflow definitions available in this situation?
A. 45
B. 35
C. 25
D. 30
View answer
Correct Answer: D
Question #5
The Universal Containers company plans to upload target data from an external tool to Einstein Analytics so they can calculate the Sales team target attainments.The target data changes every month, so the datasets need to be updated on a monthly basis. The target data is a CSV file that contains the Salesforce ID of the sales representative, the target amount, and the month of the target. For each sales representative, the file contains a target for every month of the current year as well as all previous ye
A. Update
B. Append
C. Overwrite
D. Upsert
View answer
Correct Answer: A
Question #6
Universal Containers' CRM Analytics team is building a dashboard with two widgets, and the queries use different datasets. 1. List widget associated to the query "Type_2" and grouped by the dimension "Type" (multi-selection) 2. Donut chart widget associated to the query "Query_pie_3" and grouped by the dimension "Type" The team wants any selection in the List widget to filter the Donut chart and vice versa. Users should be able to choose more than one Type (multi-selection). What is the recommended way to a
A. Set up a result and selection based interaction for each query
B. Use "Connect Data Sources" to create a mapping of the two fields from the two datasets
C. Create a selection based Interaction and apply It to the query of "Query ple 3"
View answer
Correct Answer: A
Question #7
A consultant created an Einstein Analytics dashboard in a sandbox. Now, the dashboard needs to be migrated into production.to complete the migration, what are the consultant's three options? Choose 3 answers
A. Ant Migration Tool
B. Analytics External Data API
C. Analytics REST API
D. Change sets
E. Analytics dashboard connector
View answer
Correct Answer: ACD
Question #8
What are the two main parts of a lens/exploration?
A. Query
B. Visualization
C. Dataset
D. Measure
E. Grouping
View answer
Correct Answer: BE
Question #9
In what order does Einstein Discovery present the insights that it uncovers?
A. Alphabetical, in ascending order
B. Alphabetical, in descending order
C. Insights that explain the most variation in the outcome variable, in ascending order
D. Insights that explain the most variation in the outcome variable, in descending order
View answer
Correct Answer: D
Question #10
You are asked to update and maintain your company's Einstein Analytics dashboards. A request comes in for one of the dashboards that contains steps from different datasets. The request is to make it possible for a table from one dataset to be filtered by the results of a chart from another dataset. Your solution is to create a results binding.Which three steps should you implement to create the binding?
A. Look up the API name of the filtering field
B. Look up the API name of the source field
C. Find source and target step names
D. Configure the results binding on the target step in the dashboard JSON
View answer
Correct Answer: ACD
Question #11
What is an appropriate response when a client is disappointed that Einstein Discovery only detected patterns that were already known?
A. Remind them that the technology is only as good as the data
B. Advise them that the use case may not be accurate
C. Highlight that Einstein reduces time to insight, which is much faster than learning from experience
D. Recommend using a visualization tool, like Einstein Analytics, to uncover the details
View answer
Correct Answer: A
Question #12
How many external files can be uploaded to Einstein Analytics on rolling 24 hour basis?
A. 100 files per dataset
B. 300 files per dataset
C. 500 files per dataset
D. 50 files Per dataset
View answer
Correct Answer: D
Question #13
The Event Monitoring Analytics app brings prebuilt insights and analytics to what type of existing data in your org?
A. Field audit trail data
B. Forensics data
C. Sales Cloud data Login
D. Event log file data
View answer
Correct Answer: D
Question #14
Which permission gives you view-only access to Analytics?
A. Use Analytics
B. Manage Analytics
C. Create and Edit Analytics Dashboard
D. None of above
View answer
Correct Answer: A
Question #15
A team of CRM Analytics developers has been working on an existing recipe to add new derived fields. The edited version has been failing ever since, and management is requesting that the dashboard show refreshed data while they work on the edits.How can the developers add new fields while keeping the dataset refreshed?
A. A recipe for the new fields and when that is successful, add it to the existing recipe as a join node
B. Clone the existing recipe to add fields and roll back the original recipe to the last working version
C. Refresh the dataset after working hours to avoid the edited version from failing
View answer
Correct Answer: B
Question #16
The Universal Containers company uses Einstein Analytics to build dashboards for different departments: Sales, Service, and Marketing. Users for the same department have the same role and need to have access to the same dashboards. Dashboards for different departments use some common datasets with the same row-level security.How can an Einstein Consultant address this need?
A. Create one application for each department and use roles to share applications
B. Create one application for each department, put common datasets in the shared app, and use profiles to share applications
C. Create one application for each department, put common datasets in the shared app, and use roles to share applications
D. Create one application for each department, put common datasets in the shared app, and use permission sets to share applications
View answer
Correct Answer: C
Question #17
A small Business Intelligence team is overwhelmed with multiple requests to create new dashboards. An option is to use layout templates to help with dashboard development.What are two advantages of using layout templates? Choose 2 answers
A. Layout templates offer a consistent end user experience
B. Layout templates are fast to create because they are fixed and read-only
C. Layout templates fdcDigest transformation offer a universal layout thus reducing the hours spent on design
D. Layout templates are equipped with design best practices, such as optimally positioned KPIs and filters
View answer
Correct Answer: CD
Question #18
After loading data to Einstein Discovery and creating a story, the client asks the Einstein Consultant to explain the "Unexplained Bar" in the "Why it Happened" chart. Which explanation is correct?
A. It should always be 0 or the model should not be used
B. It shows the difference between the predicted outcome and the observed outcome
C. It displays the difference between the analyzed data and the data not reviewed
D. It only appears for outcomes that do not have an explanation
View answer
Correct Answer: B
Question #19
What is an Analytics app?
A. A specialized version of the Einstein Analytics platform that runs outside of Salesforce
B. Analytics for iPad
C. A collection of datasets, dashboards, lenses, and a dataflow
D. The blueprint for your org's Einstein Analytics implementation
View answer
Correct Answer: C
Question #20
What can you do with the dataflow?
A. Extract data from an external CSV file into Analytics
B. Extract Salesforce object data into Analytics
C. Build a dashboard
D. Explore a dataset
View answer
Correct Answer: B
Question #21
What is an Einstein Discovery story?
A. An account of imaginary or real people and events told for entertainment
B. A collection of graphs, statistical analysis, and text that helps you understand the relationships between multiple outcome variables and the factors that influence those variables
C. A collection of graphs, statistical analysis, and text that proves exactly what caused an outcome
D. A collection of graphs, statistical analysis, and text that helps you understand the relationships between a single outcome variable and the factors that influence that variable
View answer
Correct Answer: D
Question #22
A consultant is asked to configure a user to view a dashboard, within a designated app, without the ability to create and save lenses. After adding the user to the app, which action should the consultant take to implement this requirement?
A. Assign the Editor role to the user
B. Assign the Viewer role to the user
C. Ensure the user has the Use Analytics permission
D. Assign the Manager role to the user
View answer
Correct Answer: C
Question #23
Before using bindings, you can try using facets to specify interactions between widgets.
A. False
B. True
View answer
Correct Answer: B
Question #24
Which of the following is true about the Service Analytics Overview dashboard?
A. It instantly provides key metrics on open cases, average time to close, first contact resolution, and customer satisfaction
B. It lets you drill down to more detailed dashboards, like agent performance, channel review, and telephony metrics
C. It's available on desktop and mobile
D. It's a great place to start your analysis
E. All of the above
View answer
Correct Answer: E
Question #25
What must be done to update data from external sources into CRM Analytics automatically on a scheduled basis?
A. Use the Data Sync feature and configure the refresh schedule
B. Enable Real-Time Sync for external data
C. Use external APIs to update datasets directly
D. Set up data updates in Salesforce Setup
View answer
Correct Answer: A
Question #26
Timeout for ETL jobs that have been scheduled but not executed
A. 5 minutes
B. 15 minutes
C. 20 minutes
D. 10 minutes
View answer
Correct Answer: A
Question #27
A list widget is added to a dashboard with existing charts and tables. What must be true for the list widget to facet the dashboard charts and tables using widget properties?
A. The list, chart, and table steps must share a common name
B. The list, chart, and table steps must share common dimensions from different datasets
C. The list, chart, and table steps must share the same dataset
D. Chart and table steps must have their own list widgets
View answer
Correct Answer: A
Question #28
Which steps are essential to improve the accuracy of an existing model in Einstein Discovery? (Choose two)
A. Increase dataset size by adding new data sources
B. Tune hyperparameters through manual testing
C. Adjust data parameters to remove outliers
D. Add or remove features based on feature importance
View answer
Correct Answer: CD
Question #29
A data architect wants to use a dataflow transformation to implement row-level security that is based on role hierarchy in Salesforce. Which transformation should be used to level the dataset hierarchy'
A. digest transformation
B. flatten transformation
C. delta transformation
D. sfdcDigest transformation
View answer
Correct Answer: B
Question #30
What is the purpose of using the "Dashboard Publisher" feature in CRM Analytics?
A. To export dashboard data to external applications
B. To automate updates for dashboard filters
C. To schedule and share dashboards periodically
D. To limit user access to certain dashboard widgets
View answer
Correct Answer: C

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