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Updated Cisco 300-810 CLICA Exam Dumps – Your Key to Success

Prepare for success on the Cisco 300-810 CLICA exam with our comprehensive collection of real exam questions and detailed explanations. Our study materials are meticulously crafted to mirror the actual exam content, ensuring you gain a thorough understanding of the topics covered. Dive into our mock tests and mock exams to experience the real exam environment, familiarizing yourself with the question formats and time constraints. Our exam questions and answers are regularly updated to reflect the latest exam objectives, providing you with the most current and relevant information. Whether you're a seasoned IT professional or a newcomer to Cisco certification, our resources will guide you through the intricacies of the CLICA curriculum, boosting your confidence and increasing your chances of a successful pass on the first attempt. Invest in our proven exam preparation tools and unlock the path to Cisco certification excellence.
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Question #1
A user is experiencing video quality issues and wants to verify packet loss, jiter, and codecs in use. Where can the user find this information in the Webex App for Windows during a call?
A. ettings, Status, and press Diagnostics in the Webex App or Ctrl+Shit+Alt+S
B. ettings, Health Checker, and press Diagnostics in the Webex App or Ctrl+Shit+Alt+D
C. elp, Health Checker, and press Diagnostics in the Webex App or Ctrl+Shit+Alt+D
D. elp, Health Checker, and press Status in the Webex App or Ctrl+Shit+Alt+S
View answer
Correct Answer: A

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Question #2
Refer to the exhibit.Users report that they cannot see the Chat Rooms icon on their Cisco Jabber clients. This feature works without issue in the lab. An engineer reviews the Cisco IM&P and Jabber configuration and finds that the jabber-config.xml file is configured properly to support this feature. Which activity should be performed on the IM&P server to resolve this issue?
A. ctivate Cisco XCP Connection Manager in Cisco Unified Serviceability > Tools > Service Activation
B. estart Cisco XCP Message Archiver in Cisco Unified Serviceability > Tools > Control Center – Feature Services
C. estart XCP Text Conference Manager in Cisco Unified Serviceability > Tools > Control Center – Network Services
D. ctivate XCP Text Conference Manager in Cisco Unified Serviceability > Tools > Service Activation
View answer
Correct Answer: D
Question #3
Refer to the exhibit.After configuration of the Cisco IM&P cluster in high-availability mode, both IM&P servers remain in the initializing state. Which two actions ensure normal operations of this IM&P high-availability cluster? (Choose two.)
A. f the IM&P node in sub-cluster-1 goes down, then users assigned to it are randomly split between the two remaining subclusters
B. he administrator must add one node to each subcluster for high availability
C. M&P nodes in each subscluster must be configured from the same OVA template
D. ach Cisco IM&P subcluster must have the same number of nodes
View answer
Correct Answer: CE
Question #4
What is a step in the SAML SSO process?
A. The IdP redirects the SAML response to the browser
B. The LDAP server extracts the assertion
C. The service provider issues an authentication challenge to the browser
D. The browser issues an HTTPS POST request to the IdP
View answer
Correct Answer: A
Question #5
What submits credentials to the LDAP server during a call that uses SAML SSO?
A. Cisco UCM server
B. service provider
C. browser-based client
D. IdP
View answer
Correct Answer: D
Question #6
Which SAML component specifies the mapping of SAML assertion protocol message exchanges with standard messaging formats or communication protocols such as SOAP exchanges?
A. AML binding
B. AML assertion
C. AML profiles
D. AML protocol
View answer
Correct Answer: A
Question #7
What is the maximum number of Cisco Unity Connection locations connected in a HTTPS network?
A. estriction tables
B. raud tables
C. ransfer rules
D. alling search spaces
View answer
Correct Answer: B
Question #8
Refer to the exhibit.Apple Push Notification integration is configured in a Cisco Unified IM and Presence deployment and has been working property. Administrators now report the error “Push notification settings cannot be configured. 400 Bad Request.” in the GUI, and HTTP logs are displaying the errors that are shown in the exhibit. Which action solves this issue?
A. ix the network connectivity to Apple iCloud
B. eboot the IM&P cluster
C. hange the HTTP proxy settings to remove errors in request syntax
D. pdate Refresh Token Manually
View answer
Correct Answer: D
Question #9
Which authentication method allows a user to log in to an SSO-enabled Cisco Unified Communications application by utilizing a Microsoft Windows login, thereby not requiring any credentials to be entered?
A. mart Card
B. Auth
C. orm-based
D. erberos
View answer
Correct Answer: B
Question #10
When Cisco IM and Presence is configured to use automatic fallback, how long does the Server Recovery Manager service wait for a failed service/server to remain active before an automatic fallback is initiated?
A. 0 minutes
B. 0 minutes
C. 0 minutes
D. hour
View answer
Correct Answer: C
Question #11
Which Cisco IM and Presence service must be activated and running for IM Presence to successfully integrate with Cisco Unified Communications Manager?
A. isco DHCP Monitor Service
B. isco AXL Web Service
C. elf-Provisioning IVR
D. isco XCP Authentication Service
View answer
Correct Answer: A
Question #12
When trying to send a call out of Cisco Unity Connection, what happens when enabling the transfer to an alternate contact number, located under caller input?
A. dd the federated user as a contact in Jabber to view its presence status
B. he role of SIP Proxy service is to process the XMPP packet in from Jabber and convert it to SIP
C. LS is optional
D. se of directory URI as an IM addressing scheme is not supported
View answer
Correct Answer: B
Question #13
A collaboration engineer is implementing toll fraud prevention on Cisco Unity Connection. The engineer wants to block calls to 9005551234 for any caller that reaches the Caller System Transfer conversation. Which configuration accomplishes this goal?
A. 005551234 blocked the Default System Transfer Restriction
B. 005551234 blocked the Default Outdial Restriction Table
C. 00 blocked on the default Transfer Restriction Table
D. 00 blocked on the Default Outdial Restriction Table
View answer
Correct Answer: C
Question #14
Which Cisco Unified Communications Manager menu path is used to configure Cisco IM and Presence Server High Availability?
A. ystem > LDAP > LDAP Directory
B. ystem >Geolocation Configuration
C. ystem > Presence Redundancy Groups
D. ystem > Server
View answer
Correct Answer: C
Question #15
Which two Cisco Unity Connection logs are used to troubleshoot issues with Message Waiting Indicators? (Choose two.)
A. he restriction table is checked when an administrator changes the extension number via the Cisco Unity Connection admin page
B. he restriction table is not checked when an administrator changes the extension number via the CiscoUnity Connection admin page
C. he restriction table is not checked when a user changes the extension number via a TUI conversation
D. he restriction table is not checked when a user changes extension number via the Cisco Unity Connection Cisco PCA page
View answer
Correct Answer: DE
Question #16
What are two authentication mechanisms for identity provider authentication? (Choose two.)
A. UID
B. PKI/CAC
C. ACS
D. password only
E. Kerberos
View answer
Correct Answer: BE
Question #17
Which SAML 2.0 profile is supported by Cisco UCM, Cisco Unified IM and Presence, and Unity Connection version 10.x and above?
A. name identifier management
B. identity provider discovery
C. single logout
D. web browser SSO
View answer
Correct Answer: D
Question #18
Which SAML component defines the content of data transferred from an IdP to a service provider?
A. assertion
B. protocol
C. profiles
D. binding
View answer
Correct Answer: A
Question #19
Refer to the exhibit.Which end-user option can resolve this issue?
A. tandard CTI Reception of SRTP Key Material
B. tandard CTI Allow Calling Number Modification
C. tandard CTI Allow Control of Phones Supporting Rollover Mode
D. tandard CTI Allow Call Monitoring
View answer
Correct Answer: A
Question #20
A collaboration engineer is troubleshooting Cisco IM and Presence high availability. The system is version 10.x. The engineer has confirnd that the server recovery manager service is configured using system defaults. The engineer notices that user sessions have not fallen back to the homed nodes. What is the cause this Issue?
A. he engineer did not click the Fallback button for the redundancy group
B. he user accounts were moved to the redundant server,
C. he failed service Of server was offline longer than the Client Re-Login upper Lint setting
D. he failed service or server has not been active for at least 30 minutes
View answer
Correct Answer: C
Question #21
04. An engineer needs to configure individual call handler greetings on Cisco Unity Connection so that a single greeting can override all other greetings set by users during a holiday period.
A. ttemptForwardforwardedroutingrule
B. peningGreetingdirectroutingrule
C. ttemptSign-Indirectroutingrule
D. peningGreetingforwardedroutingrule
View answer
Correct Answer: D
Question #22
Which entity is a standard component used for authentication by SAML 2.0?
A. dentity provider
B. ession broker
C. nternet service provider
D. lient access server
View answer
Correct Answer: A
Question #23
What is the primary mechanism in Cisco Unity Connection that is used for toll fraud prevention?
A. ile build log cisco_presence_engine 7
B. ile build log cisco_presence 168
C. ile build log presence_engine 7
D. ile build log presence_engine 168
View answer
Correct Answer: A
Question #24
Refer to the exhibit.Troubleshooting an internal Jabber login issue and you see this logging snippet from the Jabber PRT file. You already checked that the Jabber client has a connection to the correct DNS server. Which DNS record is missing for service discovery of Cisco Unified Communications Manager for the login process to proceed further?
A. record for the Cisco Unified Communications Manager
B. RV record _cisco-uds
C. record _cuplogin
D. RV record _cuplogin
View answer
Correct Answer: D
Question #25
Which SIP request type is used by Cisco Unity Connection to inform Cisco Unified Communications manager that the Message Waiting Indicator must be turned on or off for a specific line?
A. OTIFY
B. PDATE
C. UBSCRIBE
D. UBLISH
View answer
Correct Answer: A
Question #26
Refer to the exhibit. Users connected to the internal network report a “Cannot communicate with the server” error while trying to log in to Cisco Jabber using auto service discovery. The Jabber diagnostics and the SRV record configuration are as shown in the exhibit. The host cucm1.ccnp.cisco.com is correctly resolved by the user desktops with the Cisco Unified Communications Manager IP address. Why is the user not able to log in?
A. RV protocol is not set up correctly
B. arking weight as 0 on the SRV record makes it inactive, so Jabber cannot discover the Cisco Unified CM
C. he port specified on the SRV record is wrong
D. he domain ccnp
View answer
Correct Answer: D
Question #27
Refer to the exhibit.Users report that they are prompted to accept server certificates when they initially run Cisco Jabber. An engineer removes these prompts to prevent confusion. Which statement about this scenario is true?
A. resentation of the certificates can be disabled by setting up Cisco IM&P servers into nonsecure mode
B. othing can be done to resolve this issue because certificates must be accepted by each Jabber user, per Cisco policy
C. hese certificates are self-signed certificates, so they must be added manually to the user OS certificate stores
D. he behavior is a security breach because certificates are considered untrusted and as not coming fromCisco Collaboration servers
View answer
Correct Answer: C
Question #28
06. To redirect calls from the phone extension for user A to the voicemail greeting, which call routing rule should be used in Cisco Unity Connection?
A. TTP
B. MPP
C. DS
D. DAP
View answer
Correct Answer: D
Question #29
Which two SSO features are true? (Choose two.)
A. ewYork_AA
B. ttempt Sign In
C. rizona_AA
D. pening_Greeting
View answer
Correct Answer: CD
Question #30
An organization has two Cisco IM and Presence clusters: one in the Americas and one in EMEAR. Both clusters connect via an intercluster peer. Each Cisco IM and Presence cluster has four nodes logically divided into two subclusters with high availability enabled with its local peers. When the Cisco IM and Presence publisher node in the Americas fails, to where are the users failed over?
A. Cisco IM and Presence publisher in EMEAR, in the different logical group
B. Cisco IM and Presence subscriber in the Americas, in the different logical group
C. Cisco IM and Presence subscriber in the Americas, in the same logical group with IM and Presence publisher
D. Cisco IM and Presence subscriber in EMEAR, in the same logical group with IM and Presence publisher
View answer
Correct Answer: C
Question #31
What prevents toll fraud on voicemail ports?
A. he AXL communications allow registered attendants to log in to Cisco Unified Communications Manager and receive calls
B. he AXL communications enable Device Resolution Manager to resolve the device statuses of operator and system devices
C. he AXL communications is required after installation to verify that the specified CTI manager or managers and Cisco Unified Attendant Console versions match
D. he AXL communications is required after installation to verify that the specified CTI manager or managers and Cisco Unified CM versions
View answer
Correct Answer: B
Question #32
Users report issues while logging in to their voicemail using the Voicemail tab in their Cisco Jabber clients. The issue occurs after users provide valid Cisco Unified Communications credentials, but they receive a failure message. What is the cause of this issue?
A. up
B. up-xmpp
C. up-xmpp-s2s
D. omcat
View answer
Correct Answer: A
Question #33
An engineer is configuring Cisco Unified IM and Presence on-premises SIP Federation. The IM and Presence Service node cannot find the external domain using DNS SRV. Assuming the DNS SRV configuration is correct, what should the engineer configure next to resolve this issue?
A. A static route that points to the internal interface of the external domain
B. A static route that points to the external interface of the external domain
C. A static route on the external domain points to the external interface
D. A dynamic route on the external domain that points to the internal interface
View answer
Correct Answer: B
Question #34
Which two methods does Cisco Jabber use for contact searching in an on-premises deployment model? (Choose two.)
A. 0
B. 5
C. 00
D. 0
View answer
Correct Answer: CD
Question #35
To redirect calls from the phone extension for user A to the voicemail greeting, which call routing rule should be used in Cisco Unity Connection?
A. ttempt Forward forwarded routing rule
B. pening Greeting direct routing rule
C. ttempt Sign-In direct routing rule
D. pening Greeting forwarded routing rule
View answer
Correct Answer: A
Question #36
Which entity is a standard component used for authentication by SAML 2.0?
A. dentity provider
B. ession broker
C. nternet service provider
D. lient access server
View answer
Correct Answer: A
Question #37
Which function of the Cisco IM and Presence high availability solution is true?
A. hen the server has been restored to a normal state, user sessions remain on the backup server
B. hen an event takes place, the end user sessions are not moved from the failed server to the backup
C. hen the server has been restored, the server automatically fails back
D. hen a high availability event takes place, the end user sessions are moved from the failed server to the backup
View answer
Correct Answer: D
Question #38
What provides device monitoring when integrating Cisco UACA and Cisco UCM?
A. IP
B. MPP
C. TI/TAPI
D. XL
View answer
Correct Answer: C
Question #39
Refer to the exhibit.An administrator is troubleshooting an issue with XMPP Federation between two, eight-node IM and Presence clusters. After looking at the logs, the administrator finds this message and must publish one or more DNS SRV records containing one or more addresses of the IM and Presence node(s). How many nodes must be selected to publish?
A. 1
B. 5
C. 10
D. 20
View answer
Correct Answer: A
Question #40
Which component of SAML SSO defines the transport mechanism that is used to deliver the SAML messages between entities?
A. assertions
B. profiles
C. bindings
D. metadata
View answer
Correct Answer: C
Question #41
Which description of an IdP server is true?
A. dd CUCM under System Settings >Authz Servers in Cisco Expressway-E
B. dd CUCM under System Settings >Authz Servers in Cisco Expressway-C
C. dd CUCM under System Settings >Authz Servers in Cisco Unity
D. dd CUCM under System Settings >Authz Servers in Cisco Unity Connection
View answer
Correct Answer: D
Question #42
Which two authentication methods does Integrated Windows Authentication use to validate Windows credentials? (Choose two.)
A. Digest Authentication
B. NTLM
C. SAML
D. Kerberos
E. Smart Card
View answer
Correct Answer: AD
Question #43
Which type of SRV record provides the location of Cisco Expressway-E?
A. collab-edge
B. cisco-uds
C. cuplogin
D. http
View answer
Correct Answer: A
Question #44
On a Cisco IM and Presence deployment, chat settings are edited, or one or more aliases are added to a chat node, but the changes are not reflected for users. Which service must be restarted for changes to be reflected?
A. FTP Service
B. isco XCP Text Conference Manager Service
C. M and Presence Manager Service
D. ser Management Service
View answer
Correct Answer: B
Question #45
Which Cisco Unified Connections Manager service is required for users to control their desk phones using Cisco Jabber?
A. isco CTIManager
B. isco CTL Provider
C. isco Presence Engine
D. isco Serviceability Reporter
View answer
Correct Answer: A
Question #46
SAML SSO is enabled in Cisco Unified Communications Manager. What happens when a browser-based client attempts to access a protected resource on a service provider?
A. he browser follows the redirect and issues an HTTPS GET request to the IdP
B. heIdP checks for a valid browser session
C. he service provider generates a SAML authentication request
D. he SAML request is maintained as a query parameter in the GET request
View answer
Correct Answer: C
Question #47
An engineer is configuring a remote Cisco IM and Presence Service and needs to ensure that users can communicate across clusters in the same domain and receive presence status. Which protocol should be used to accomplish this task?
A. LDAP
B. AXL/SOAP
C. DNS
D. XMPP
View answer
Correct Answer: B
Question #48
Which authentication method allows a user to log in to an SSO-enabled Cisco Unified Communications application by utilizing a Microsoft Windows login, thereby not requiring any credentials to be entered?
A. mart Card
B. Auth
C. orm-based
D. erberos
View answer
Correct Answer: B
Question #49
An administrator is setting up the Cisco Unified IM and Presence on-premises high availability feature and wants the Server Recovery Manager to initiate failover after 90 seconds. However, failover is happening after 60 seconds. How is this issue corrected?
A. Change peer Heartbeat Timeout to 90 seconds
B. Change Keep Alive (Heartbeat) Interval to 90 seconds
C. Change critical service delay to 90 seconds
D. Change Keep Alive (Heartbeat) Timeout to 90 seconds
View answer
Correct Answer: D
Question #50
Refer to the exhibit.Which action allows a remote Cisco Jabber user utilizing Mobile and Remote Access to automatically log in to a Cisco Unity Connection voicemail box via OAuth?
A. he call forward and call pickup settings do not have a CSS on Forward All
B. he Voice Mail Port partition on the CSS of the phone is missing
C. he Voice Mail Pilot is not configured with a CSS that contains the INTERNAL_PT
D. he CSS on the Voice Mail Pilot is missing partitions for user phones
View answer
Correct Answer: D
Question #51
When Cisco IM and Presence is configured to use automatic fallback, how long does the Server Recovery Manager service wait for a failed service/server to remain active before an automatic fallback is initiated?
A. 0 minutes
B. 0 minutes
C. 0 minutes
D. hour
View answer
Correct Answer: C
Question #52
Which two command line arguments can you specify when installing Cisco Jabber for windows? (Choose two.)
A. uthenticates user credentials
B. rovides user authorization
C. s an authentication request that is generated by a Cisco Unified Communications application
D. onsists of pieces of security information that are transferred to the service provider for user authentication
View answer
Correct Answer: DE
Question #53
09. An administrator is configuring auto-attendant with basic IVR applications on Cisco Unity Express and needs to ensure that a specific telephone number initiates the application.
A. romp
B. crip
C. rigge
D. allcontrolgroup
View answer
Correct Answer: B
Question #54
A customer is using Cisco Unified IM and Presence with high availability and has reported that their primary node is not providing any IM and Presence services. What is causing this issue?
A. The presence redundancy group node state of the primary node is "idle"
B. The presence redundancy group node state of the peer node is "normal"
C. The presence redundancy group node state of the primary node is "initializing"
D. The presence redundancy group node state of the peer node is "running in backup mode"
View answer
Correct Answer: C
Question #55
In the integration of Cisco Unity Connection using SIP, which SIP trunk security profile option is required for MWI to work correctly?
A. ccept out-of-dialog refer
B. ccept replaces header
C. ccept unsolicited notification
D. ccept presence subscription
View answer
Correct Answer: A
Question #56
03. An engineer is configuring a Cisco Voicemail Organization. How many links will be configured between two Cisco Unity Connection clusters?
A. nternal
B. oliday
C. lternate
D. losed
View answer
Correct Answer: C
Question #57
Refer to the exhibit.An engineer is troubleshooting operational performance in the network. Which action should be taken to restore high availability in this subcluster?
A. Go to "Presence Redundancy Group Configuration" on the Cisco UCM Administration page and select the Fallback button
B. Go to "Presence User Assignment" on the Cisco UCM Administration page and select "rebalance users" for all users
C. Start all critical services on the second node, and select the Fallback button in the "Presence Redundancy Group Configuration"
D. Start all critical services on both nodes and select "rebalance users" in the "Presence User Assignment"
View answer
Correct Answer: C
Question #58
Which two child elements can be in an XMPP message stanza? (Choose two.)
A. proper service profile is not configured on Cisco Unified Communications Manager
B. he voicemail users are not configured in the Cisco Unity Connection server
C. he web application voicemail password is set “User Must Change at Next Sign-in”
D. he voicemail password is not set for all users
View answer
Correct Answer: DE
Question #59
Which service must be activated on Cisco Unity Connection to utilize LDAP synchronization?
A. isco Tomcat
B. isco Sync Agent
C. isco DirSync
D. isco RIS Data Collector
View answer
Correct Answer: C
Question #60
After integrating Cisco Unity Express with Cisco Unified Communications Manager Express, users report that the system does not respond to their digit presses. Which two configuration snippets resolve this issue? (Choose two.)
A. P address trusted list on the PSTN gateway
B. SS
C. lock OffNet to OffNet Transfer service parameter
D. AC
View answer
Correct Answer: BC
Question #61
Drag and drop the events for an on-premises Jabber SAML SSO flow from the left into the correct order on the right.Select and Place:
A. lease refer to Explanation below for the answer
View answer
Correct Answer: A

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