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ServiceNow CIS-PPM Exam Questions and Answers, Certified Implementation Specialist - Project Portfolio Management | SPOTO

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Question #1
Which feature provides a central location for portfolio managers to create and track the roadmap for project and demand execution?
A. Program Workbench
B. Portfolio Workbench
C. Project Workspace
D. Demand Workbench
View answer
Correct Answer: A
Question #2
At a minimum, which role is required to view the summary of a project in the Details tab of Project Workspace?
A. t_project_manager
B. til
C. t_project_user
D. t_portfolio_manager
View answer
Correct Answer: C
Question #3
Which plugin provides a layer of artificial intelligence that empowers features and capabilities across applications to provide better work experiences?
A. Strategic Spend Tracking for PPM [sn_ppm_sst]
B. Scenario Planning for PPM [sn_pw_scenario]
C. Predictive Intelligence for PPM [com
D. PPM Standard [com
View answer
Correct Answer: C
Question #4
Where do you define ‘Roles’ requested via resource plans?
A. Resource roles under resource management
B. No need to define it differently, they are same are system roles
C. Under skill management modules
D. Roles under system security
View answer
Correct Answer: A
Question #5
A customer requires five (5) teamspaces to support different departments. What should you do?
A. Enable the teamspace property
B. Contact the Account Representative to activate the teamspaces
C. Activate via each teamspace plugin
D. Use UI Policies and Business Rules to enable teamspaces
View answer
Correct Answer: C
Question #6
The hourly rate is derived from the resource rate on the resource plan, if this option is selected.
A. Rate model
B. Labor rate card
C. Rate override
D. Planned cost
View answer
Correct Answer: A
Question #7
In order for a business unit to have its own Idea Portal to retrieve data, what must be configured first?
A. business unit cannot have its own its own Idea Portal
B. dea Portal URL
C. dea categories
D. dea module
View answer
Correct Answer: D
Question #8
Which demand category would a demand manager select, if they need to create an enhancement?
A. Change
B. Strategic
C. Defect
D. Operational
View answer
Correct Answer: B
Question #9
In what way would you restrict the assigned to field on a project task to only allow users with resource allocations to be assigned?
A. reate an Access Control List (ACL) rule
B. n the project record under the preferences tab select the “Derive assignee list from resource plan” preference
C. he system automatically does this and can only be disabled by an admin
D. reate a reference qualifier on the ‘assigned to’ field
View answer
Correct Answer: B
Question #10
What applications are shared across teamspaces?
A. Resource, Project Financials, Agile
B. Project Financials, Agile, Test
C. Resource, Agile, Test
D. Agile, Test only
View answer
Correct Answer: C
Question #11
How does a project manager request a change to a resource plan in the requested state?
A. Use notes on resource plan
B. Email resource user
C. Request change on resource plancorrect
D. Email resource manager
View answer
Correct Answer: C
Question #12
If Scenario Planning for PPM is installed, a portfolio manager can access the Portfolio Planning Workbench by navigating to which of the following? (Choose two.)
A. Project module
B. Program Workbench
C. Portfolio Planning related link
D. Portfolio Planning Workbench module
View answer
Correct Answer: CD
Question #13
When creating a resource plan within a demand, how are the default dates on a resource plan determined?
A. From demand start date and due date
B. Resource plan(s) cannot be created from demand
C. Using demand created date
D. From portfolio date
View answer
Correct Answer: A
Question #14
The PPM Standard plugin enables an it_project_manager to perform the following activities: (Choose three.)
A. Determine overall project cost requirementscorrect
B. Configure cost type definition
C. Define target for the portfolio
D. Establish resource requirements and track costs
E. Track actual amount spent compared to an approved budget
View answer
Correct Answer: ADE
Question #15
Can an it_project_manager convert a task to a milestone?
A. Yes, it must be manually done from the project record
B. Yes, from the planning console right-click a task and select convert to milestone
C. No, the task must be deleted and re-created
D. No, this can only be done by an admin
View answer
Correct Answer: B
Question #16
What system role is needed to manage programs?
A. t_project_manager
B. t_portfolio_manager_admin
C. t_program_manager
D. t_program_manager_admin
View answer
Correct Answer: C
Question #17
Which role can configure the parameters of the demand workbench that is provided with the base system?
A. All roles
B. it_project_manager
C. it_pps_admin
D. business_stakeholder
View answer
Correct Answer: C
Question #18
When entering time worked into a time sheet, which feature is recommended to group different types of work (e.g., standard hours and overtime)?
A. ate type
B. ill rate
C. ategory
D. ate model
View answer
Correct Answer: A
Question #19
What needs to be configured if a customer wants to change the attributes copied when using copy project or copy partial project?
A. he copy project client script
B. om
C. om
D. he copy project UI action
View answer
Correct Answer: C
Question #20
Which of the following states appear in the process flow indicator at the top of the Demand form by default? (Choose three.)
A. raft
B. pproved
C. pdated
D. creening
E. eferred
View answer
Correct Answer: ABD
Question #21
Which plugin activates the ideas module to gather and evaluate ideas efficiently, and quickly identify ideas for implementation?
A. esource Management
B. est Management 2
C. deation with PPM
D. gile Development 2
View answer
Correct Answer: A
Question #22
When setting-up a program, planned ROI% is calculated based on: (Choose two.)
A. Values in the NPV field
B. Values in the Planned cost field
C. Values in the Planned return field
D. Values in the Budgeted cost field
View answer
Correct Answer: ABC
Question #23
If a resource plan is not associated manually to a time card, then a resource plan is auto-associated. The auto-association is done based on which of the following in the time card?
A. task
B. hard allocation
C. soft allocation
D. resource type
View answer
Correct Answer: C
Question #24
If Scenario Planning for PPM is installed, a portfolio manager can access the Portfolio Planning Workbench by navigating to which of the following? (Choose two.)
A. Project module
B. Program Workbench
C. Portfolio Planning related link
D. Portfolio Planning Workbench module
View answer
Correct Answer: CD
Question #25
If a user creates a new demand from the demand workbench, what state will the system save the record in?
A. pproved
B. pen
C. raft
D. ualified
View answer
Correct Answer: D
Question #26
What applications are shared across teamspaces?
A. roject Financials, Agile, Test
B. esource, Project Financials, Agile
C. esource, Agile, Test
D. gile, Test only
View answer
Correct Answer: C
Question #27
Which of the following checks to see if the assessable record exists for the demand and creates an assessable record if none exists?
A. Validate Assessment Metrics for Demand
B. Auto Business Rule for Assessments
C. Update Demand State
D. Create OnDemand Assessment
View answer
Correct Answer: D
Question #28
Which of the following roles can access the project administration application?
A. timecard_admin
B. it_pps_admin
C. it_project_manager
D. it_project_user
View answer
Correct Answer: B
Question #29
Which roles can modify agile properties? (Choose two.)
A. it_pps_admin
B. product_owner
C. admin
D. scrum_master
View answer
Correct Answer: AC
Question #30
A customer requires five (5) teamspaces to support different departments. What should you do?
A. Enable the teamspace property
B. Contact the Account Representative to activate the teamspaces
C. Activate via each teamspace plugin
D. Use UI Policies and Business Rules to enable teamspaces
View answer
Correct Answer: C

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