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Updated Microsoft MS-721 Exam Questions for Effective Preparation

The SPOTO Microsoft MS-721 Exam Questions provide an excellent opportunity for candidates to prepare effectively for the Collaboration Communications Systems Engineer Associate certification. These exam questions and answers, test questions, and exam questions cover a comprehensive range of topics, ensuring thorough exam preparation. The study materials and exam resources offered by SPOTO are meticulously designed to help candidates pass successfully and become Microsoft 365 Certified: Collaboration Communications Systems Engineer Associates. The candidates appearing for the Collaboration Communications Systems Engineer (MS-721) exam are responsible for Planning, deploying, configuring, maintaining, and troubleshooting Microsoft Teams Phone meetings, and personal and shared space devices. SPOTO's mock exams and practice tests simulate the real exam environment, allowing candidates to assess their readiness and identify areas for improvement.
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Question #1
You need to validate the limited pilot has been optimized on the technical requirements.What should you use?
A. he Teams device usage report in the Microsoft Teams admin center
B. elf-help diagnostics for Teams administrators
C. he test-CsTeamsShiftsConnectionValidatecmdlet
D. icrosoft 365 network connectivity test tool
View answer
Correct Answer: D

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Question #2
HOTSPOT (Drag & Drop is not supported)You need to meet the technical requirements for the returns department.How should you complete the PowerShell script? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.Hot Area:
A. ee Explanation section for answer
View answer
Correct Answer: A
Question #3
You are deploying Microsoft Teams Teams Phone.You have offices in the United States, the United Kingdom, Brazil, India, and China. You will use Direct Routing for all the locations.You need to create a network topology for roaming bandwidth policies.Which two actions should you perform? Each correct answer presents part of the solution.NOTE: Each correct selection is worth one point.
A. reate and assign a Teams Network Roaming Policy that has IP video disabled
B. ssign the Region1 users a meeting policy that has a media bit rate of 1,500 Kbps
C. un the Microsoft 365 network connectivity test tool
D. ag all traffic with a DSCP value of 46
View answer
Correct Answer: AB
Question #4
Your company currently allows call park for all PSTN users. The call park policies are configured as shown in the exhibit. (Click the Exhibit tab.)You have a Microsoft 365 group named Help Desk.You need to ensure that only the Help Desk group can use call park. The solution must minimize the number of policies and administrative effort. Which three actions should you perform? Each correct answer presents part of the solution.NOTE: Each correct selection is worth one point.
A. n emergency calling policy
B. calling policy
C. n emergency call routing policy
D. voice routing policy
View answer
Correct Answer: BDF
Question #5
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.Your company uses Microsoft Teams Calling Plans.The company acquires a small dev
A. Yes
B. No
View answer
Correct Answer: B
Question #6
HOTSPOT (Drag & Drop is not supported)You need to ensure that numbers dialed from the Melbourne warehouse conform to the dialing rules of the phone carrier.How should you complete the command? To answer, select the appropriate options in the answer area.NOTE: Each correct selection is worth one point.
A. ee Explanation section for answer
View answer
Correct Answer: A
Question #7
You have a Microsoft Teams Phone deployment.You are deploying Direct Routing by using a certified Session Border Controller (SBC). The FQDN of the SBC is sbc1.contoso.com. You are signaling port 5067.You cannot place calls and receive an error message in the Microsoft Teams admin center as shown in the following exhibit.What is a possible cause of the issue?
A. alling plan licenses are not assigned to users
B. he Baltimore root certificate is missing on the SBC
C. he SIP options are disabled
D. he failover timer is set to 0 seconds
View answer
Correct Answer: C
Question #8
You are deploying Microsoft Teams Calling Plans.You port all phone numbers to Microsoft Teams Phone as shown in the exhibit. (Click the Exhibit tab.)You need to assign the number +1-234-555-5334 to an auto attendant.What should you do first?
A. pen a Microsoft support case to initiate an inventory type change
B. reate a port order for a user number
C. ssign the number to the resource account of the auto attendant
D. et an auto attendant toll number
View answer
Correct Answer: B
Question #9
You have a Microsoft Teams Phone deployment.You need to implement Local Media Optimization for Direct Routing users at a site. Users at the site frequently perform the following actions:-Park calls.-Place calls on hold.-Transfer calls to other users.-Escalate calls to conference calls.Which action will be affected by implementing Local Media Optimization?
A. ark calls
B. ransfer calls to other users
C. scalate calls to conference calls
D. lace calls on hold
View answer
Correct Answer: C
Question #10
HOTSPOT (Drag & Drop is not supported)You need to assign the correct licenses to a sales team manager in the New York office who is scheduled to migrate from Skype for Business Server to Teams. Which three licenses should you assign? To answer, select the licenses in the answer area.NOTE: Each correct selection is worth one point.Hot Area:
A. ee Explanation section for answer
View answer
Correct Answer: A
Question #11
You have a Microsoft Teams Phone deployment.You are deploying Direct Routing by using a certified Session Border Controller (SBC). The FQDN of the SBC is sbc1.contoso.com. You are signaling port 5067.You cannot place calls and receive an error message in the Microsoft Teams admin center as shown in the following exhibit.What is a possible cause of the issue?
A. he SIP options are disabled
B. alling plan licenses are not assigned to users
C. he failover timer is set to 0 seconds
D. he firewall blocks traffic on port 5067
View answer
Correct Answer: D
Question #12
You create a network region Region1 in Microsoft Teams.You are adding a network site to Region1. The site has a 1.5-Mb connection.You need to ensure that all users at the site have a good voice experience.What should you do?
A. reate and assign a Teams Network Roaming Policy that has IP video disabled
B. ssign the Region1 users a meeting policy that has a media bit rate of 1,500 Kbs
C. un the Microsoft 365 network connectivity test tool
D. reate and assign a Teams Network Roaming Policy that has a media bit rate of 500 Kbs
View answer
Correct Answer: D
Question #13
You have a Microsoft Teams Phone deployment. You are deploying a new remote site.You have a Session Border Controller (SBC) that has an E1/T1 Primary Rate Interface (PRI) deployed to the remote site. You plan to deploy a Survivable Branch Appliance (SBA) to ensure PSTN connectivity.Which type of endpoints is supported by the SBA?
A. all queues in Microsoft Teams
B. udio conferencing in Microsoft Teams
C. icrosoft Teams panels
D. icrosoft Teams Windows desktops
View answer
Correct Answer: D
Question #14
HOTSPOT (Drag & Drop is not supported)You have a Microsoft Teams Phone deploymentYou have a cloud-only user named user1@contoso.com.You need to enable a Direct Routing phone number for user1@contoso.com.How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.NOTE: Each correct selection is worth one point.
A. ee Explanation section for answer
View answer
Correct Answer: A
Question #15
You have a Microsoft Teams deployment and an existing telephony solution that provides PSTN capability to on-premises third-party PBX systems in two separate locations.You need to implement a redundant PSTN solution for Microsoft Teams Phone. The solution must use the existing telephony carrier services. The solution must ensure that outbound calls can be made if a component fails.Which three components should you implement? Each correct answer presents part of the solution.NOTE: Each correct selection is w
A. ee Explanation section for answer
View answer
Correct Answer: CDE
Question #16
HOTSPOT (Drag & Drop is not supported)You have a Microsoft Teams Phone deployment that contains a user named User1.A company policy states that all users must have voicemail configured so that callers can record a message or be transferred to reception.You need to verify the voicemail configuration of User1 to ensure that it meets the requirements of the company policy.How should you complete the command? To answer, select the appropriate options in the answer area.NOTE: Each correct selection is worth one
A. ee Explanation section for answer
View answer
Correct Answer: A
Question #17
You have a Microsoft Teams Phone deployment.You are deploying a new remote site.You have a Session Border Controller (SBC) that has an E1/T1 Primary Rate Interface (PRI) deployed to the remote site.You plan to deploy a Survivable Branch Appliance (SBA) to ensure PSTN connectivity.Which type of endpoints is supported by the SBA?
A. uto attendants in Microsoft Teams
B. udio conferencing in Microsoft Teams
C. icrosoft Teams panels
D. icrosoft Teams Windows desktops
View answer
Correct Answer: A
Question #18
DRAG DROP (Drag & Drop is not supported)You are replacing the on-site PBX at the Georgia warehouse with Teams. You need to maintain the functionality of the PBX after migrating to Teams.Which sequence of steps should you perform? To answer, drag the appropriate steps to the correct locations. Each step may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.NOTE: Each correct selection is worth one point.Select and Place:
A. ee Explanation section for answer
View answer
Correct Answer: A
Question #19
You have a Microsoft Teams Phone deployment.You are deploying a new remote site.You have a Session Border Controller (SBC) that has an E1/T1 Primary Rate Interface (PRI) deployed to the remote site.You plan to deploy a Survivable Branch Appliance (SBA) to ensure PSTN connectivity.Which type of endpoints is supported by the SBA?
A. Microsoft Teams Windows desktops
B. audio conferencing in Microsoft Teams
C. auto attendants in Microsoft Teams
D. Microsoft Skype for Business 3PIP phones
View answer
Correct Answer: A
Question #20
HOTSPOT (Drag & Drop is not supported)You have a Microsoft Teams Phone deployment.You are deploying Direct Routing with media bypass.You need to define a Session Border Controller (SBC) in Teams.How should you complete the command? To answer, select the appropriate options in the answer area.NOTE: Each correct selection is worth one point.
A. he certificate does not match the FQDN on the SBC
B. he firewall blocks inbound traffic on port 443 to the SBC
C. nly TLS 1
D. icrosoft 365 Phone System licenses are not assigned to the users
View answer
Correct Answer: A
Question #21
Your company has a main office in Dallas.The company has a Microsoft Teams Phone deployment.Currently, the default audio conferencing bridge is set to a phone number that has a Miami area code.In the Microsoft Teams admin center, you get a number in the Dallas area code.You need to assign the new Dallas number as the default audio conferencing bridge.What should you configure in the Microsoft Teams admin center?
A. he Conference bridges node under Meetings
B. he Networks & locations node under Locations
C. he Phone numbers node under Voice
D. he Auto attendants node under Voice
View answer
Correct Answer: A
Question #22
You have a Microsoft Teams Phone deployment.You are configuring emergency services for Direct Routing.You need to notify a group of users when an emergency number is dialed. What should you configure in the Microsoft Teams admin center?
A. rom the Microsoft 365 admin center, purchase Communications Credits for all the users
B. chedule a port order for the phone numbers of all the users
C. rom the Microsoft Teams admin center, order phone numbers for all the users
D. igrate all the users to Teams
View answer
Correct Answer: A
Question #23
HOTSPOT (Drag & Drop is not supported)Your company is migrating from a legacy PBX system to Microsoft Teams.The phone number range is + 1-423-555-1xxx. The PBX system uses four-digit dialing internally. Extensions are the last four digits of the number.You need to ensure that you can use four-digit dialing for your numbers in Teams. The solution must minimize administrative effort.How should you configure the normalization rule? To answer, select the appropriate options in the answer area.NOTE: Each correct
A. ee Explanation section for answer
View answer
Correct Answer: A
Question #24
You have a Microsoft Teams Phone deployment. The 613 7010 5XXX phone number range is allocated to the Session Border Controller (SBC).A user named User1 is configured as shown in the following exhibit.User1 reports that when an external caller attempts to call the phone number of User1, the external caller receives an error message.User1 can make outbound calls, but no caller ID appears.Which two commands should you run to resolve the issues? Each correct answer presents part of the solution.NOTE: Each corr
A. Grant-CsOnlineVoiceRoutingPolicy -Identity user1@litwareinc
B. Remove-CsPhoneNumberAssignment -Identity user1@litwareinc
C. Set-CsPhoneNumberAssignment -Identity user1@litwareinc
D. Set-CsUser user1@litwareinc
E. Set-CsOnlineVoiceUser user1@litwareinc
View answer
Correct Answer: BC
Question #25
Your company has offices in 10 countries. The company has a tenant dial plan configured for each country.The company recently opened an office in a new country.You need to create a new tenant dial plan that meets the unique dialing requirements of the new country.What should you do?
A. un the New-CsOnlineVoiceRoutingPolicy cmdlet
B. rom the Microsoft Teams admin center, select Voice, select Dial plan, and then select Add
C. rom the Microsoft Teams admin center, select Locations, select Network topology, and then select Add
D. un the Set-CsTenantDialPlan cmdlet
View answer
Correct Answer: B
Question #26
DRAG DROP (Drag & Drop is not supported)You need to recommend network design changes that must be implemented before the Skype for Business Server to Microsoft Teams migration.What should you recommend for the Vancouver facility users and the remote sale team users? To answer, drag the appropriate recommendation to the correct users. Each recommendation may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.NOTE: Each correct selection is
A. ee Explanation section for answer
View answer
Correct Answer: A
Question #27
You are migrating users from Skype for Business Server to Microsoft Teams.You plan to create an auto attendant that can be used by all the users during the migration.You need to create the resource account for the auto attendant.What should you use?
A. he New-CsHybridApplicationEndpoint cmdlet
B. he New-CsOnlineApplicationInstance cmdlet
C. he Users node in the Microsoft 365 admin center
D. he Resource accounts node in the Microsoft Teams admin center
E. he New-CsOnlineApplicationEndpoint cmdlet
View answer
Correct Answer: B
Question #28
DRAG DROP (Drag & Drop is not supported)Your company has offices throughout the United States.The company is opening a new office in Scranton. The office will occupy two floors in the same building.You need to ensure that if an emergency call is placed, the local emergency dispatchers know from which floor the call came.How should you complete the PowerShell script? To answer, drag the appropriate values to the correct targets. Each value may be used once, more than once, or not at all. You may need to drag
A. ee Explanation section for answer
View answer
Correct Answer: A
Question #29
Your company has offices in Paris and London.You are migrating from an on-premises PBX telephony solution to a Microsoft Teams Phone deployment that uses Direct Routing. You plan to use the existing telephony carrier. The new solution will provide telephony services to users in both offices.You need to recommend a solution that is the most resistant to possible failures. The solution must ensure that calls are routed through each user s respective office.Which two actions should you include in the recommend
A. tandard SIP devices registered to the SBC
B. icrosoft Skype for Business 3PIP phones
C. icrosoft Teams Windows desktops
D. uto attendants in Microsoft Teams
View answer
Correct Answer: BC
Question #30
You need to provide Microsoft Teams users with the ability to perform PSTN calling through a Session Border Controller (SBC).Which licenses can you assign to achieve the goal?
A. icrosoft 365 E3 or Microsoft 365 E5
B. icrosoft 365 E5 or Office 365 E5
C. ffice 365 E3 or Microsoft 365 E3
D. ffice 365 E3 or Office 365 E5
View answer
Correct Answer: C
Question #31
You have a Teams Phone deployment that contains two sites named Site1 and Site2. Each site has a Session Border Controller (SBC).You have a user named User1.User1 relocates from Site1 to Site2 and is assigned a new phone number.You need to change a policy assigned to User1 to ensure that the SBC at Site2 is used when the user makes outbound calls.What should you change?
A. the voice routing policy
B. the caller ID policy
C. the dial plan
D. the calling policy
View answer
Correct Answer: A
Question #32
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.Your company uses Microsoft Teams Calling Plans.The company acquires a small dev
A. Yes
B. No
View answer
Correct Answer: A
Question #33
HOTSPOT (Drag & Drop is not supported)You have a Microsoft Teams Phone deployment.You have a dial plan that contains the following normalization rule:-Pattern: ^8?(\d{7})$-Translation: +1330$1How will the phone numbers be normalized? To answer, select the appropriate options in the answer area.NOTE: Each correct selection is worth one point.Hot Area:
A. ssign a dial-out policy to the user
B. isable Enterprise Voice for the user
C. ssign a tenant dial plan to the user
D. ssign a domestic-only calling plan to the user
E. emove Communications Credits from the user
View answer
Correct Answer: A
Question #34
DRAG DROP (Drag & Drop is not supported)Your company has an on-premises deployment of Microsoft Skype for Business Server 2015 with CU8 that is configured for hybrid connectivity.You are migrating to Microsoft Teams Phone. A Direct Routing trunk is used for PSTN connectivity. The company requires that phone number assignments be performed in Active Directory.You plan to create a call queue that will service users both on-premises and in the cloud.You need to create and assign a resource account for the call
A. ee Explanation section for answer
View answer
Correct Answer: A
Question #35
You are planning a Microsoft Teams Phone deployment that will use Direct Routing. You need to allow traffic from Microsoft 365 to a Session Border Controller (SBC). Which IP address ranges should you allow through the firewall?
A. ee Explanation section for answer
View answer
Correct Answer: B
Question #36
You have a Microsoft Teams Phone deployment that uses Direct Routing.You create a new Teams user named User1.You need to enable User1 as an agent in a call queue.What should you do first?
A. ssign a dial plan to User1
B. ssign a phone number to User1
C. nable hosted voicemail for User1
D. nable Enterprise Voice for User1
View answer
Correct Answer: D
Question #37
You are piloting Microsoft Teams in a network environment.You need to test the environment to ensure that VPN users are configured correctly for split tunneling.What should you use?
A. icrosoft 365 network connectivity test tool
B. icrosoft Remote Connectivity Analyzer
C. etwork planner
D. eams Network Assessment Tool
View answer
Correct Answer: A
Question #38
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.You need to create a new call queue to route calls to support agents. The suppor
A. Yes
B. No
View answer
Correct Answer: B

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