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Latest ServiceNow CAS-PA Exam Questions and Answers, 2025 Update | SPOTO

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Question #1
How should an admin activate the KPI Signals?
A. Raise a ServiceNow Support (HI) request
B. Request from the ServiceNow Store
C. It is active by defaultcorrect
D. Activate the sn-kpi-signals plugin
View answer
Correct Answer: C
Question #2
Which of the following visualisation types allow you to add multiple data sources of the same type in the UI Builder? (Choose two.)
A. ASingle Score
B. BTime Series
C. CPie and donuts
D. DBars
View answer
Correct Answer: BC
Question #3
Select the valid Performance Analytics Widget types. (Choose two.)
A. ie
B. ime Series
C. eatmap
D. reakdown
View answer
Correct Answer: BD
Question #4
Which of the following are true statements about configuring pie, donut, and single score visualisations in workspaces?
A. Data labels are shown as only percentages, as values, or as both
B. Legend percentages are shown along with values
C. The metric label name is displayed near the metric value
D. Set gradient, texture, or no colour options for data display
View answer
Correct Answer: ABC
Question #5
How does KPI Signals support notifications?
A. By forwarding email notifications
B. By automated signal detection jobs
C. Through regular back - ups
D. By setting auto - reply responses
View answer
Correct Answer: B
Question #6
In KPI Details, what happens when an indicator misses its target on the Target Review date?
A. he KPI status is set to Missed
B. he KPI status is set to Not Met
C. he associated target is disabled
D. he KPI status is set to Off Track
View answer
Correct Answer: B
Question #7
What must be true in order to apply the same Breakdown to Indicators using different facts tables?
A. he Breakdown and Indicators must belong to the same application scope
B. ll Indicators must belong to the same data collection job
C. reakdown Relations must be configured between the included Indicators
D. Breakdown Mapping must be configured for each facts table
View answer
Correct Answer: D
Question #8
What role or access do users need to act on a signal to reset a baseline or dismiss a signal?
A. Responsible users without workspace access
B. Users with the admin
C. Only users with the admin role
D. Users irrespective of their level of responsibility
View answer
Correct Answer: B
Question #9
Which of the following can you do when you set a target for an indicator on the Analytics Hub? (Choose three.)
A. Set the improvement as a percentage
B. Set a review date on which to consider updating the target
C. Set the threshold as an improvement on the average score
D. Set a start date in the future
View answer
Correct Answer: ABD
Question #10
What role is required to create personal targets and thresholds for users who can view an indicator on the Analytics Hub?
A. pa_viewer
B. pa_target_admin
C. pa_threshold_admin
D. No role
View answer
Correct Answer: D
Question #11
Which should you implement to obtain insights on new and returning platform users and their navigation patterns?
A. ser Experience Analytics
B. ext Experience Dashboards
C. esponsive Dashboards
D. latform Analytics Workspace
View answer
Correct Answer: A
Question #12
Which of the following are suggested when you type in a query on Analytics Q&A? (Choose three.)
A. Recent searches
B. Tables and columns
C. Breakdowns
D. Indicators
View answer
Correct Answer: ABD
Question #13
How does KPI Signals support notifications?
A. By forwarding email notifications
B. By automated signal detection jobscorrect
C. Through regular back-ups
D. By setting auto-reply responses
View answer
Correct Answer: B
Question #14
What data update settings can you enable for a single score visualisation to update the score in real- time?
A. Background refresh interval (minutes)
B. Show score update time
C. Real time update
D. Live refresh date (seconds)
View answer
Correct Answer: C
Question #15
What option on the breakdown source record helps provide views into whether you need to create additional breakdowns or adjust data values?
A. Security type
B. Related List Conditions
C. Label for unmatched
D. Run Diagnostics
View answer
Correct Answer: C
Question #16
After modifying a Dashboard created from another Dashboard using the “Duplicate Dashboard” functionality, what type of changes are visible on both the original and the duplicate Dashboard going forward?
A. ayout
B. ny changes to Widgets made with the Edit Content icon
C. ab names and order
D. hanges to the “Follow Interactive Filter” setting
View answer
Correct Answer: C
Question #17
How are responsible users reminded when a signal remains unresolved?
A. AVia Virtual Agent
B. BVia Connect Chat
C. CBy email notification
D. DBy text message
View answer
Correct Answer: C
Question #18
How does KPI Signals support notifications?
A. By forwarding email notifications
B. By automated signal detection jobs
C. Through regular back-ups
D. By setting auto-reply responses
View answer
Correct Answer: B
Question #19
What role is required to create personal targets and thresholds for users who can view an indicator on the Analytics Hub?
A. pa_viewer
B. pa_target_admin
C. pa_threshold_admin
D. No rolecorrect
View answer
Correct Answer: D
Question #20
How do you create and associate breakdowns on the breakdown source form?
A. By selecting the New button on the Breakdowns related list
B. From the Additional actions menu
C. From the Create Breakdowns related link
D. By adding multiple Facts tables under the Source tab
View answer
Correct Answer: A
Question #21
Which of the following visualisation types allow you to add multiple data sources of the same type in the UI Builder? (Choose two.)
A. Single Score
B. Time Series
C. Pie and donuts
D. Bars
View answer
Correct Answer: BC
Question #22
Consider this scenario: 1. You are working with a default ServiceNow instance. 2. You need to configure a Breakdown source and a Breakdown for the Close code field in order to analyze incident data by Close codes. Which of the following is the correct Facts table to use in the Breakdown source for Close code?
A. lose Code [sys_close_code]
B. hoice [sys_choice]
C. ncident [incident]
D. ask [task]
View answer
Correct Answer: B
Question #23
Where should you go to activate a Performance Analytics Content Pack?
A. ontent Management > Performance Analytics
B. erformance Analytics > Add Content Pack
C. erformance Analytics > Activate Solution
D. ystem Applications > All Available Applications > All
View answer
Correct Answer: D
Question #24
What are the default Access Control options for a new Indicator?
A. isible to Just Me
B. isible to Everyone
C. isible to Everyone
D. isible to Just Me
View answer
Correct Answer: B
Question #25
What is an easy way for a responsible user to get real-time updates on the signals for a particular KPI?
A. AMonitoring the signal score on a dashboard
B. BReceive email notifications
C. CSchedule a report for the signal data
D. DManually check the KPI doe signals
View answer
Correct Answer: B
Question #26
How do you create and associate breakdowns on the breakdown source form?
A. By selecting the 'New' button on the 'Breakdowns' related list
B. From the 'Additional actions' menu
C. From the 'Create Breakdowns' related link
D. By adding multiple 'Facts tables' under the Source tab
View answer
Correct Answer: A
Question #27
In your data model, there is a relationship between the Assigned To user and their Manager. Breakdown Relations use this relationship that is current as of?
A. When the Breakdown Relation is updated
B. When the Breakdown Relations job is executed
C. When the Data Collector is executed
D. When the Indicator is viewed
View answer
Correct Answer: D
Question #28
What calendar type can you use to analyse scores using time periods?
A. ATeam Calendar
B. BMaintenance Calendar
C. CCustom Business Calendar
D. DOn-Call Calendar
View answer
Correct Answer: C
Question #29
Which of the following statements best describes Performance Analytics Spotlight?
A. rank list of records based on several weighted conditions
B. visualization of an indicator score to display on a dashboard
C. view of the record priority at the current time
D. view of the process data captured over a period of time
View answer
Correct Answer: A
Question #30
Select all statements that accurately describe the Platform Analytics Workspace / Analytics Center application. (Choose two.)
A. he Analytics Center replaces the classic Performance Analytics application
B. he Platform Analytics Workspace is a paid application
C. he Platform Analytics Workspace lets you manage Next Experience data visualizations and dashboards
D. ou can configure the Analytics Center to be accessible from any ServiceNow Workspace
View answer
Correct Answer: BC

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