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ServiceNow CAS-PA Exam Questions and Answers, Certified Application Specialist – Performance Analytics | SPOTO

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Question #1
How does KPI Signals support notifications?
A. By forwarding email notifications
B. By automated signal detection jobs
C. Through regular back-ups
D. By setting auto-reply responses
View answer
Correct Answer: B
Question #2
Which of the following are true statements about configuring pie, donut, and single score visualisations in workspaces?
A. Data labels are shown as only percentages, as values, or as both
B. Legend percentages are shown along with values
C. The metric label name is displayed near the metric value
D. Set gradient, texture, or no colour options for data display
View answer
Correct Answer: ABC
Question #3
Select the syntactically INCORRECT formula, assuming that all Indicators names are valid.
A. ((Number of new critical incidents)) / ((Number of new incidents)) * 100
B. 100 - ((([[Average resolution time of resolved incidents]] - 17
C. if ([[Number of resolved incidents]] == 0) {0} else ([[Number of resolved incidents]])
D. [[Number of new incidents]] / {{Number of new incidents}} * 100
View answer
Correct Answer: A
Question #4
Which of the following can be used across all the visualisations in a workspace?
A. ASignal
B. BDashboard Builder
C. CStudio
D. DUser Experience filter
View answer
Correct Answer: D
Question #5
Which of the following data update settings for single score visualisations shows the timestamp of when the score was last updated?
A. Show score update time
B. Real time update
C. Background refresh interval (minutes)
D. Follow filters
View answer
Correct Answer: A
Question #6
What role or access do users need to act on a signal to reset a baseline or dismiss a signal?
A. Responsible users without workspace access
B. Users with the admin
C. Only users with the admin role
D. Users irrespective of their level of responsibility
View answer
Correct Answer: B
Question #7
Which of the following visualisation types allow you to add multiple data sources of the same type in the UI Builder? (Choose two.)
A. Single Score
B. Time Series
C. Pie and donuts
D. Bars
View answer
Correct Answer: BC
Question #8
You wish to show only the 1 - Critical incidents to itil users viewing the dashboard. Select the required Breakdown Source security configuration.
A. ecurity type: Whitelist / All roles: checked / Elements: 2 - High, 3 - Moderate, 4 - Low, 5 - Planning
B. ecurity type: Blacklist / All roles: checked / Elements: 2 - High, 3 - Moderate, 4 - Low, 5 - Planning
C. ecurity type: Whitelist / Roles: itil / Elements: 1 - Critical
D. ecurity type: Blacklist / Roles: itil / Elements: 1 - Critical
View answer
Correct Answer: C
Question #9
What data update settings can you enable for a single score visualisation to update the score in real-time?
A. Background refresh interval (minutes)
B. Show score update time
C. Real time update
D. Live refresh date (seconds)
View answer
Correct Answer: C
Question #10
What configuration is required to use a Breakdown as a filter for Report Widgets?
A. onfigure the Dashboard Breakdown to act as Interactive Filter
B. reakdowns automatically filter report widgets so nothing needs to be done
C. dit the report widget to select the Breakdown to apply
D. reate a separate dashboard for report widgets and apply the desired Breakdown in the dashboard properties
View answer
Correct Answer: A
Question #11
What does anti-signal indicate in KPI Signals?
A. ANo signal has been detected
B. BLong-term stability
C. CAbnormal variation in the scores of a KPI
D. DA workflow has changed
View answer
Correct Answer: B
Question #12
Select the valid Performance Analytics Widget types. (Choose two.)
A. Pie
B. Time Series
C. Heatmap
D. Breakdown
View answer
Correct Answer: BD
Question #13
What option on the breakdown source record helps provide views into whether you need to create additional breakdowns or adjust data values?
A. Security type
B. Related List Conditions
C. Label for unmatched
D. Run Diagnostics
View answer
Correct Answer: C
Question #14
What option on the breakdown source record helps provide views into whether you need to create additional breakdowns or adjust data values?
A. Security type
B. Related List Conditions
C. Label for unmatched
D. Run Diagnostics
View answer
Correct Answer: C
Question #15
What is an easy way for a responsible user to get real-time updates on the signals for a particular KPI?
A. Monitoring the signal score on a dashboard
B. Receive email notificationscorrect
C. Schedule a report for the signal data
D. Manually check the KPI doe signals
View answer
Correct Answer: B
Question #16
What related list in the formula indicator record is used to navigate to the indicators used in the formula or to their indicator sources?
A. Breakdowns
B. Contributing Indicators
C. Indicator Groups
D. Managed Sources
View answer
Correct Answer: B
Question #17
What is the best practice to manage deprecated Homepages?
A. anually recreate the affected Homepages as Dashboards
B. se the “Convert to Dashboard” UI Action
C. se the “Copy as Dashboard” UI Action
D. se the “Unload to Dashboard” UI Action
View answer
Correct Answer: B
Question #18
What data update settings can you enable for a single score visualisation to update the score in real - time?
A. Background refresh interval (minutes)
B. Show score update time
C. Real time update
D. Live refresh date (seconds)
View answer
Correct Answer: C
Question #19
What role or access do users need to act on a signal to reset a baseline or dismiss a signal?
A. Responsible users without workspace access
B. Users with the admin
C. Only users with the admin role
D. Users irrespective of their level of responsibility
View answer
Correct Answer: B
Question #20
What calendar type can you use to analyse scores using time periods?
A. Team Calendar
B. Maintenance Calendar
C. Custom Business Calendar
D. On-Call Calendar
View answer
Correct Answer: C
Question #21
What calendar type can you use to analyse scores using time periods?
A. Team Calendar
B. Maintenance Calendar
C. Custom Business Calendarcorrect
D. On-Call Calendar
View answer
Correct Answer: C
Question #22
What happens when Collect records is enabled on the Indicator form?
A. A preview of the records that match the condition is displayed
B. A list of sys_ids is stored during collection to allow drill down to records
C. An ad-hoc job runs to collect the scores immediately for testing purposes
D. An exact copy of the matching records are retained for future reference
View answer
Correct Answer: A
Question #23
What is the purpose of the Direction property of an Indicator?
A. Sets the layout of the Indicator when used on a Dashboard
B. Helps determine the order the Indicator appears on lists
C. Determines whether a score is rounded up or down
D. Indicates whether scores should ideally increase or decrease
View answer
Correct Answer: D
Question #24
Which feature can be used to view all Indicators used by a widget and all of the Tabs a widget appears on?
A. un Diagnostics
B. ependency Assessment
C. elationship Viewer
D. idget Indicators
View answer
Correct Answer: B
Question #25
Which of the following are suggested when you type in a query on Analytics Q&A? (Choose three.)
A. Recent searchescorrect
B. Tables and columnscorrect
C. Breakdowns
D. Indicatorscorrect
View answer
Correct Answer: ABD
Question #26
What 'related lists' are available on the formula indicator form? (Choose three.)
A. Targets
B. Contributing Indicators
C. Breakdowns
D. Signals
View answer
Correct Answer: ABC
Question #27
Select all statements that accurately describe the Platform Analytics Workspace / Analytics Center application. (Choose two.)
A. The Analytics Center replaces the classic Performance Analytics application
B. The Platform Analytics Workspace is a paid application
C. The Platform Analytics Workspace lets you manage Next Experience data visualizations and dashboards
D. You can configure the Analytics Center to be accessible from any ServiceNow Workspace
View answer
Correct Answer: BC
Question #28
What 'related lists' are available on the formula indicator form? (Choose three.)
A. Targets
B. Contributing Indicators
C. Breakdowns
D. Signals
View answer
Correct Answer: ABC
Question #29
What 'related lists' are available on the formula indicator form? (Choose three.)
A. Targets
B. Contributing Indicators
C. Breakdowns
D. Signals
View answer
Correct Answer: ABC
Question #30
How do you create and associate breakdowns on the breakdown source form?
A. By selecting the 'New' button on the 'Breakdowns' related listcorrect
B. From the 'Additional actions' menu
C. From the 'Create Breakdowns' related link
D. By adding multiple 'Facts tables' under the Source tab
View answer
Correct Answer: A

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