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Salesforce ARC?201 Exam Practice Tests | SPOTO

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Question #1
UC is migrating individual customers (B2C) data from legacy systems to SF. There are millions of customers stored as accounts and contacts in legacy database.Which object model should a data architect configure within SF?
A. Leverage person account object in Salesforce
B. Leverage custom person account object in SF
C. Leverage custom account and contact object in SF
D. Leverage standard account and contact object in SF
View answer
Correct Answer: A
Question #2
A large Automobile company has implemented SF for its Sales Associates. Leads flow from its website to SF using a batch integration in SF. The Batch job connects the leads to Accounts in SF. Customer visiting their retail stores are also created in SF as Accounts.The company has noticed a large number of duplicate accounts in SF. On analysis, it was found that certain customers could interact with its website and also visit the store. The Sales associates use Global Search to search for customers in Salesfo
A. Create duplicate rules in SF to validate duplicates during the account creation process
B. Implement a MDM solution to validate the customer information before creating Accounts in SF
C. Build Custom search based on fields on Accounts which can be matched with customer when they visit the store
D. Customize Account creation process to search if customer exists before creating an Account
View answer
Correct Answer: A
Question #3
Universal Containers (UC) has a data model as shown in the image. The Project object has a private sharing model, and it has Roll -Up summary fields to calculate the number of resources assigned to the project, total hours for the project, and the number of work items associated to the project.What should the architect consider, knowing there will be a large amount of time entry records to be loaded regularly from an external system into Salesforce.com?
A. Load all data using external IDs to link to parent records
B. Use workflow to calculate summary values instead of Roll -Up
C. Use triggers to calculate summary values instead of Roll -Up
D. Load all data after deferring sharing calculations
View answer
Correct Answer: D
Question #4
Which mechanism should an Integration Architect recommend to make a secure, authenticated connection to a remote system that results in the remote system trusting Salesforce?
A. Encrypt the Payload with a shared key
B. Use a pre-shared key in a query parameter
C. Implement two way (or mutual) SSL certificates
D. Utilize CA - signed certificates on the host
View answer
Correct Answer: D
Question #5
CSR upgrades service for customer and confirms Customer. external payment gateway. This use case requires the CSR to obtain confirmation of payment before upgrading the service. The integration with Payment gateway needs to be reliable and monitored for audit purposes. The payment gateway service is an external RESTful service that the B2C Enterprise Customer has subscribed for. What should an Integration Architect recommend for this integration?
A. Build a custom Apex Callout to external Payment gateway service and provide success message to the CSR, the details of calloutsand responses are logged for audit purposes
B. Use External Services feature to integrate gateway to Salesforce ensuring real-timeupdates the CSR and support post payment processes
C. Make a callout to the payment gateway through ESB supporting error handling andlogging for audit purposes
D. Platform events allow integration to payment gateway through the exchange ofreal-time event data, platform events are scalable and secure
View answer
Correct Answer: C
Question #6
Universal Containers (UC) is migrating from an on-premise homegrown customer relationship management (CRM) system- During analysis, UC users highlight a pain point that there are multiple versions of many customers.What should the data architect do for a successful migration to mitigate the pain point?
A. Hire an intern manually de-duplicate the records after migrating to Salesforce
B. Migrate the data as is, and use Salesforce's de-duplicating feature
C. Have the users manually clean the data in the old system prior to migration
D. Store the data in a staging database, and de-duplicate identical records
View answer
Correct Answer: D
Question #7
What are two scenarios that utilize the chatter REST API?Choose 2 answers
A. When integrating chatter into custom mobile apps
B. When migrating Opportunity data
C. When uploading large files
D. When posting status updates to social media
View answer
Correct Answer: AD
Question #8
Universal Containers is rolling out Sales App globally to bring sales teams together on one platform. UC expects millions of opportunities and accounts to be created and is concerned about the performance of the application.Which three recommendations should the data architect make to avoid data skew? (Choose three.)
A. Limit associating 10,000 records looking up to same records
B. Assign 10,000 opportunities to one account
C. Limit assigning one user 10,000 records ownership
D. Use pick list fields rather than lookup to custom object
E. Limit associating 10,000 Opportunities to one account
View answer
Correct Answer: ACE
Question #9
Universal Containers (CU) is in the process of implementing an enterprise data warehouse (EDW). UC needs to extract 100 million records from Salesforce for migration to the EDW. What data extraction strategy should a data architect use for maximum performance?
A. Install a third-party AppExchange tool
B. Call the REST API in successive queries
C. Utilize PK Chunking with the Bulk API
D. Use the Bulk API in parallel mode
View answer
Correct Answer: C
Question #10
Universal Containers (UC) wants to capture information on how data entities are stored within the different applications and systems used within the company. For that purpose, the architecture team decided to create a data dictionary covering the main business domains within UC. Which two common techniques are used building a data dictionary to store information on how business entities are defined?
A. Use Salesforce Object Query Language
B. Use a data definition language
C. Use an entity relationship diagram
D. Use the Salesforce Metadata API
View answer
Correct Answer: CD
Question #11
A company needs to be able to send data from Salesforce to a homegrown system behind a corporate firewall. The data needs to be pushed only one way and doesn't need to be sent in real time. The average volume is 2 million records per day.What should an integration architect consider when choosing the right option in building the integration between the external system and Salesforce?
A. Due to high volume of records, number of concurrent requests can hit the limit for the REST API call to external system
B. Due to high volume of records, a third party integration toolis required to stage records off platform
C. Due to high volume of records, the external system will need to use a BULK API Rest endpoint to connect to salesforce
D. Due to high volume of records, salesforce will need to make a REST API call to externalsystem
View answer
Correct Answer: B
Question #12
Which protocol should an Integration Architect utilize to create a secure channel between Salesforce and other system?
A. SMTP
B. TLS
C. SSH
D. SFTP
View answer
Correct Answer: B
Question #13
Which two system constraint questions should be considered when designing an integration to send ordersfrom Salesforce to a fulfillment system? Choose 2 answers
A. What latency is acceptable for orders to reach the fulfillment system?
B. Which system will validate order shipping addresses?
C. Can the fulfillment system implement a contract-first Outbound Messaging interface?
D. Can the fulfillment system participate in idempotent design to avoid duplicate orders?
View answer
Correct Answer: CD
Question #14
A company needs to integrate a legacy on premise application that can only support SOAP API. After the Integration Architect has evaluated the requirements and volume, theydetermined that the Fire and Forget integration pattern will be most appropriate for sending data from Salesforce to the external application and getting response back in a strongly typed format.Which integration capabilities should be used to integratethe two systems?
A. Outbound Message for Salesforce to Legacy System direction and SOAP API using Enterprise WSDL for the communication back from legacy system to salesforce
B. Platform Events for Salesforce to Legacy System direction and SOAP API using Partner WSDL for the communication back from legacy system to salesforce
C. Platform Events for Salesforce to Legacy System direction and SOAP API using Enterprise WSDL for the communication back from legacy system to salesforce
D. Outbound Message for Salesforce to Legacy System direction and SOAP API using Partner WSDL for the communication back from legacy system to salesforce
View answer
Correct Answer: A
Question #15
Northern Trail Outfitters (NTO) uses a custom mobile app to interact with their customers. One of the features of the app are Salesforce Chatter Feeds. NTO wants to automatically post a Chatter item to Twitter whenever the post includes the #thanksNTO hashtag.Which API should an Integration Architect use to meet this requirement?
A. Connect REST API
B. REST API
C. Streaming API
D. Apex REST
View answer
Correct Answer: A
Question #16
Universal Containers (UC) owns a variety of cloud-based applications, including Salesforce, alongside several on premise applications. The on-premise applications are protected behind a corporate network with limited outside access to external systems.UC would like to expose data from the on-premise applications to Salesforce for a more unified user experience. The data should be accessible from Salesforce in real-time.Which two actions should be recommended to fulfill this system requirement? Choose 2 answ
A. Develop an application in Heroku that connects to the on-premisedatabase via an ODBC string and VPC connection
B. Develop custom APIs on the company's network that are invokable by Salesforce
C. Deploy MuleSoft to the on-premise network and design externally facing APIs to expose the data
D. Run a batch job with an ETL tool from an on-premise server to move data to Salesforce
View answer
Correct Answer: BC
Question #17
An enterprise architect has requested the Salesforce Integration architect to review the following (see diagram & description) and provide recommendations after carefully considering all constraints of the enterprise systems and Salesforce platform limits. ? About 3,000 phone sales agents use a Salesforce Lightning UI concurrently to check eligibility of a customer for a qualifying offer. ? There are multiple eligibility systems that provides this service and are hosted externally. However, their current re
A. ESB (Mule) with cache/state management to return a requestID (or) response if available from external system
B. Recommend synchronous Apex call-outs from Lightning UI to External Systems via Mule and implement polling on API gateway timeout
C. Use Continuation callouts to make the eligibility check request from Salesforce from Lightning UI at page load
D. When responses are received by Mule, create a Platform Event in Salesforce via Remote-Call-In and use the empAPI in the lightning UI to serve 3,000 concurrent users
E. Implement a 'Check Update' button that passes a requestID received from ESB (user action needed)
View answer
Correct Answer: ACE
Question #18
Universal Containers has 1,200 active users. Up until last year, they were creating a maximum of 200,000 orders a day. This year because of a new product launch, they are creating a maximum of 300,000 orders per day. They have a trigger on the Order object that has a @future method inside, which it calls via an external web service hosted on middleware. Due to this sudden growth, they have started seeing delays in web service calls where some of the calls are delayed for a few hours.What can be issue for th
A. The system is reaching daily limits of @future calls
B. The system is reaching daily limits of web service callouts
C. The system is reaching daily limits of @future calls
D. The system is reaching daily limits of web service callouts
View answer
Correct Answer: A
Question #19
Acompany's security assessment noted vulnerabilities on the un managed packages in their Salesforce orgs, notably secrets that are easily accessible and in plain text, such as usernames, passwords, and OAuth tokens used in callouts from Salesforce.Which two persistence mechanisms should an integration architect require to be used to ensure that secrets are protected from deliberate or inadvertent exposure? Choose 2 answers
A. Encrypted Custom Fields
B. Named Credentials
C. Protected Custom Metadata Types
D. Protected Custom Settings
View answer
Correct Answer: AB
Question #20
The Sales Operations team at Northern Trail Outfitters imports new leads each day. An integrated legacy territory management system assigns territories to leads before Sales team memberscan work on them. The current integration often experiences latency issues. Which two recommendations should an Architect make to improve the integration performance? Choose 2 answers
A. Reduce batch size of asynchronous BULK APcorrect
B. Reduce batch size of synchronous BULK AP
C. Legacy system should submit in serial mode
D. Legacy system should submit in parallel mode
View answer
Correct Answer: A
Question #21
Universal Containers is experiencing frequent and persistent group membership locking issues that severely restricts its ability to manage manual and a automated updates at the same time. What should a data architect do in order to restore the issue?
A. Enable granular locking
B. Enable parallel sharing rule calculation
C. Enable defer sharing calculation
D. Enable implicit sharing
View answer
Correct Answer: A
Question #22
For a production cutover, a large number of Account records will be loaded into Salesforce from a legacy system. The legacy system does not have enough information to determine the Ownership for these Accounts upon initial load. Which two recommended options assign Account ownership to mitigate potential performance problems?
A. Let a "system user" own all the Account records without assigning any role to this user in Role Hierarchy
B. Let a "system user" own the Account records and assign this user to the lowest-level role in the Role Hierarchy
C. Let the VP of the Sales department, who will report directly to the senior VP, own all the Account records
D. Let a "system user" own all the Account records and make this user part of the highest- level role in the Role Hierarchy
View answer
Correct Answer: AB
Question #23
Due to security requirements, Universal Containers needs to capture specific user actions, such as login, logout, file attachment download, package install, etc. What is the recommended approach for defining a solution for this requirement?
A. Use a field audit trail to capture field changes
B. Use a custom object and trigger to capture changes
C. Use Event Monitoring to capture these changes
D. Use a third-party AppExchange app to capture changes
View answer
Correct Answer: C
Question #24
Northern Trail Outfitters (NTO) uses Salesforce to track leads, opportunities and order details that convert leads to customers. However, Orders are managed by an external (remote) system. Sales representatives want to view and update real-time order information in Salesforce. NTO wants the data to only persist in the external system. Which type of Integration should an architect recommend to meet this business requirement?
A. Data Visualizationcorrect
B. Data Synchronization
C. Process Orchestration
D. Batch Processing
View answer
Correct Answer: A
Question #25
What are two benefits of canvas that an Integration Architect should consider when exposing external systems from within Salesforce?Choose 2 Answers
A. Canvas can provide authorization information via the signed Request
B. The canvas SDK can be used to make an external systems UI look like Salesforce
C. Canvas can send data to an external system asynchronously
D. Canvas endpoint URLs can be dynamically changed via a Lifecycle Handler
View answer
Correct Answer: AD
Question #26
Universal Containers wishes to move data between 3 back office systems: ERP, financial and a legacy home-grown shipping system that will be replaced 3 months after integration is scheduled to be complete.What integration pattern should an architect recommend to ensure minimal throwaway code?
A. point-to-point
B. Web Mashup
C. MiddleWare
D. Apex batch Processing
View answer
Correct Answer: C
Question #27
Northern TrailOutfitters (NTO) has an affiliate company that would like immediate notifications of changes to opportunities in the NTO Salesforce instance. The affiliate company has a CometD client available. Which solution is recommended in order to meet the requirement?
A. Create a connected app in the affiliate org and select the "Accept CometD API Requests"
B. A Implement a polling mechanism in the client that calls the SOAP API getupdated method to get the ID values of each updated record
C. Configure External Services to call the subscriber in Apex in the Onchange Trigger event as part of the flow
D. Create a PushTopic update event on the Opportunity Object to allow the subscriber to react to the streaming APcorrect
View answer
Correct Answer: D
Question #28
An XA transaction Is being configured that involves a JMS connector listening for Incoming JMS messages. What is the meaning of the timeout attribute of the XA transaction, and what happens after the timeout expires?
A. The time that is allowed to pass between committing the transaction and the completion of the Mule flow After the timeout, flow processing triggers an error
B. The time that Is allowed to pass between receiving JMS messages on the same JMS connection After the timeout, a new JMS connection Is established
C. The time that Is allowed to pass without the transaction being ended explicitly After the timeout, the transaction Is forcefully rolled - back
D. The time that Is allowed to pass for state JMS consumer threads to be destroyed After the timeout, a new JMS consumer thread is created
View answer
Correct Answer: C
Question #29
Northern Trail Outfitters is in the final stages of merging two Salesforce orgs but needs to keep the retiring org available for a short period of time for lead management as it is connected to multiple public web site forms. The sales department has requested that new leads are available in the new Salesforce instance within 30 minutes. Which two approaches will require the least amount of development effort? Choose 2 answers
A. Configure named credentials in the source org
B. Use the Composite REST API to aggregate multiple leads in a single call
C. Use the tooling API with Process Builder to insert leads in real time
D. Call the Salesforce REST API to insert the lead into the target system
View answer
Correct Answer: AB
Question #30
Northern Trail Outfitters has recently experienced intermittent network outages in its call center. When network service resumes, Sales representatives have inadvertently created duplicate orders in the manufacturing system because the order was placed but the return acknowledgement was lost during the outage.Which solution should an architect recommend to avoid duplicate order booking?
A. Use Outbound Messaging to ensure manufacturing acknowledges receipt of order
B. Use scheduled apex to querymanufacturing system for potential duplicate or missing orders
C. Implement idempotent design and have Sales Representatives retry order(s) in question
D. Have scheduled Apex resubmit orders that do not have a successful response
View answer
Correct Answer: A

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