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Latest ServiceNow CIS-PPM Exam Questions and Answers, 2025 Update | SPOTO

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Question #1
Which of the following are true regarding how the My Project Space (Project Workspace) handles dynamic content? (Choose two.)
A. f the project state is On Hold, actual start date and actual end date are displayed
B. f the project state is Pending or Open, planned start date and planned end date are displayed
C. f the project state is Draft, actual start date and actual end date are displayed
D. f the project state is Work in Progress, actual start date and planned end date are displayed
View answer
Correct Answer: BD
Question #2
Which of the following states appear in the process flow indicator at the top of the Demand form by default? (Choose three.)
A. Draft
B. Screening
C. Updated
D. Approved
E. Deferred
View answer
Correct Answer: ABD
Question #3
If the Move project for WIP projects property is enabled, project tasks associated with the project are also moved, except for tasks in which of the following states? (Choose two.)
A. Pending
B. Closed
C. Work in Progress
D. Open
View answer
Correct Answer: BC
Question #4
When a time card is approved, the actual time is stored in which two tables? (Choose two.)
A. Project Time table
B. Resource Allocation Daily table
C. Resource Event table
D. Resource Aggregate tables (Daily, Weekly, and Monthly)
View answer
Correct Answer: BD
Question #5
What does the project status report allow project managers to do? (Choose two.)
A. View the project Gantt chartcorrect
B. View the WBS
C. Show historical trend of project KPI’scorrect
D. Print as a PDF attachmentcorrect
View answer
Correct Answer: ACD
Question #6
Which capability allows users to view variances in a projects schedule?
A. Move project
B. Project Status Report
C. Compare scheduled baselines
D. Machine-learning algorithms
View answer
Correct Answer: C
Question #7
Which of the following checks to see if the assessable record exists for the demand and creates an assessable record if none exists?
A. Validate Assessment Metrics for Demand
B. Auto Business Rule for Assessments
C. Update Demand State
D. Create OnDemand Assessment
View answer
Correct Answer: B
Question #8
What is the demand workbench used for? (Choose two.)
A. isplaying submitted demands to stakeholders
B. omparing demands with portfolios
C. omparing and prioritizing demands against other demands
D. pproving demands
View answer
Correct Answer: AC
Question #9
Who can submit Ideas?
A. ny user
B. ny IT user
C. ny demand user
D. ny ITIL user
View answer
Correct Answer: A
Question #10
Which of the following checks to see if the assessable record exists for the demand and creates an assessable record if none exists?
A. Validate Assessment Metrics for Demand
B. Auto Business Rule for Assessments
C. Update Demand State
D. Create OnDemand Assessmentcorrect
View answer
Correct Answer: D
Question #11
The Project Portfolio Management application supports domain separation at this level:
A. Level 3 C Tenant self-managed configuration
B. Level 1 C Tenant data management
C. Level 2 C Tenant process management
D. Data onlycorrect
View answer
Correct Answer: D
Question #12
What is the default schedule for a project?
A. 8-hour workday (from 8 to 12 and 1 to 5)
B. 8-hour workday (from 9 to 12 and 1 to 6)
C. 9-hour workday (from 8 to 12 and from 1 to 5)
D. 8-hour workday (from 9 to 5)
View answer
Correct Answer: A
Question #13
Projects and which other artifact can be linked to either a program, a portfolio, both, or neither.
A. Demandscorrect
B. Test Cases
C. Resources
D. Stories
View answer
Correct Answer: A
Question #14
The hourly rate is derived from the resource rate on the resource plan, if this option is selected.
A. Rate override
B. Labor rate card
C. Rate model
D. Planned cost
View answer
Correct Answer: C
Question #15
Projects and which other artifact can be linked to either a program, a portfolio, both, or neither.
A. Demands
B. Test Cases
C. Resources
D. Stories
View answer
Correct Answer: A
Question #16
In which table can you find cost information for a specific fiscal period?
A. cost_plan
B. expense_line
C. cost_plan_breakdowncorrect
D. pm_project
View answer
Correct Answer: C
Question #17
A pps_admin role can configure the parameters that are displayed on a project card. The parameters displayed on a project card are derived from the records in what table?
A. Project Time Card Exception [project_time_category]
B. CMDB Health Scorecard [cmdb_health_scorecard_group]
C. PM Home Page Card [pm_home_page_card]
D. Theme [scrum_theme]
View answer
Correct Answer: C
Question #18
The hourly rate is derived from the resource rate on the resource plan, if this option is selected.
A. Rate override
B. Labor rate card
C. Rate modelcorrect
D. Planned cost
View answer
Correct Answer: C
Question #19
If Scenario Planning for PPM is installed, a portfolio manager can access the Portfolio Planning Workbench by navigating to which of the following? (Choose two.)
A. From demand start date and due date
B. Resource plan(s) cannot be created from demand
C. Using demand created date
D. From portfolio date
View answer
Correct Answer: CD
Question #20
Where can a user export project data in either a MPP, XML or CSV format?
A. emand Form
B. elated lists
C. roject Workbench
D. lanning Console
View answer
Correct Answer: D
Question #21
Which of the following roles can access the project administration application?
A. it_project_user
B. it_pps_admin
C. it_project_manager
D. timecard_admin
View answer
Correct Answer: B
Question #22
When creating a resource plan within a demand, how are the default dates on a resource plan determined?
A. From demand start date and due datecorrect
B. Resource plan(s) cannot be created from demand
C. Using demand created date
D. From portfolio date
View answer
Correct Answer: A
Question #23
Which of the following checks to see if the assessable record exists for the demand and creates an assessable record if none exists?
A. Validate Assessment Metrics for Demand
B. Auto Business Rule for Assessments
C. Update Demand State
D. Create OnDemand Assessment
View answer
Correct Answer: D
Question #24
What is the formula for Forecasted Utilization?
A. Allocated Hours/Capacity
B. (Allocated Hours + Confirmed Hours)/Capacity
C. Confirmed Hours/Capacity
D. Assigned Hours/Capacity
View answer
Correct Answer: C
Question #25
Where are CAPEX and OPEX targets set for each fiscal year?
A. emand Workbench
B. ost Plans
C. ortfolio Target
D. rogram Workbench
View answer
Correct Answer: C
Question #26
When creating a resource plan within a demand, how are the default dates on a resource plan determined?
A. From demand start date and due date
B. Resource plan(s) cannot be created from demand
C. Using demand created date
D. From portfolio date
View answer
Correct Answer: A
Question #27
Projects and which other artifact can be linked to either a program, a portfolio, both, or neither.
A. Demands
B. Test Cases
C. Resources
D. Stories
View answer
Correct Answer: A
Question #28
When a time card is approved, the actual time is stored in which two tables? (Choose two.)
A. Project Time tablecorrect
B. Resource Allocation Daily tablecorrect
C. Resource Event table
D. Resource Aggregate tables (Daily, Weekly, and Monthly)correct
View answer
Correct Answer: ABD
Question #29
To use the Time Sheet dashboard, what plugin must be installed?
A. Common ITSM Service Portal Application Components (com
B. Employee Service Center (com
C. Knowledge Management C Service Portal (com
D. Performance Analytics C Content Pack C PPM Standard plugin (com
View answer
Correct Answer: D
Question #30
Plugins may be added to the base platform in one of the following ways: (Choose three.)
A. Activated by an admin (not by default)
B. Activated by an it_portfolio_manager
C. Requested from ServiceNow
D. Activated by default in the base ServiceNow system
E. Activated by an it_pps_admin
View answer
Correct Answer: ACD

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