Latest Salesforce ARC-101 Practice Exam Questions and Answers, Free PDF

Question #1

Northern Trail Outfitters has recently experienced intermittent network outages in itscall center. When network service resumes, Sales representatives have inadvertentlycreated duplicate orders in the manufacturing system because the order was placed but thereturn acknowledgement was lost during the outage.Which solution should an architect recommend to avoid duplicate order booking?

A. se Outbound Messaging to ensure manufacturing acknowledges receipt of order

B. se scheduled apex to query manufacturing system for potential duplicate or missing orders

C. mplement idempotent design and have Sales Representatives retry order(s) in question

D. ave scheduled Apex resubmit orders that do not have a successful response

View answer

Correct Answer: A

Question #2

Northern Trail Outfitters is planning to create a native employee facing mobile app with the look and feel of Salesforce's Lighting Experience. The mobile ap needs to integrate with their Salesforce org.Which Salesforce API should be used to implement this integration?

A. treaming API

B. EST API

C. onnect REST API

D. ser Interface API

View answer

Correct Answer: D

Question #3

Northern Trail Outfitters needs to send order and line items directly to an existing finance application webservice when an order if fulfilled. It is critical that eacorder reach the finance application exactly once for accurate invoicing.What solution should an architect propose?

A. rigger invokes Queueable Apex method, with custom error handling process

B. rigger makes @future Apex method, with custom error handling process

C. utton press invokes synchronous callout, with user handling retries in case of error

D. utbound Messaging, which will automatically handle error retries to the service

View answer

Correct Answer: A

Question #4

A company that is a leading provider of training delivers courses to students globally. The company decided to use customer community in order to allow studer to log in to the community, register for courses and pay course fees. The company has a payment gateway that takes more than 30 seconds to process the payn transaction. Students would like to get the payment result in real-time so in case an error happens, the students can retry the payment process.What is the recommended integration approach to proce

A. se platform event to process payment to the payment gateway

B. se continuation to process payment to the payment gateway

D. se request and reply to make an API call to the payment gateway

View answer

Correct Answer: B

Question #5

An architect recommended using Apex code to make callouts to an external system toprocess insurance quote.What should the integration architect consider to make sure this is the right option for the integration?

A. he maximum callouts in a single Apex transaction

B. he maximum number of parallel Apex callouts in a single continuation

C. he limit on long-running requests (total execution time)

D. he limit of pending operations in the same transaction

View answer

Correct Answer: D

Question #6

KiA B2C Enterprise Customer has the following use case that involves processing payment from an external payment gateway service in Salesforce.1. Customer requests Customer Service Representative (CSR) for a Service upgrade.2. Customer provides credit card details to CSR for payment.3. CSR submits payment information in Salesforce, and processed in a4. CSR receives confirmation of payment.5. CSR upgrades service for customer and confirms Customer.external payment gateway.This use case requires the CSR to ob

A. uild a custom Apex Callout to external Payment gateway service and provide success message to the CSR, the details of calloutsand responses are logged for audit purposes

B. se External Services feature to integrate gateway to Salesforce ensuring real-timeupdates the CSR and support post payment processes

C. ake a callout to the payment gateway through ESB supporting error handling andlogging for audit purposes

D. latform events allow integration to payment gateway through the exchange ofreal-time event data, platform events are scalable and secure

View answer

Correct Answer: C

Question #7

A company accepts payment requests 24x7. Once they accept a payment request, theirservice level agreement (SLA) requires them to make sure each payment request is processedby their Payment System. They track payment requests using a globally unique identifier created at the Data Entry Point. Their simplified flow is as shown in the diagram.They encounter intermittent update errors when two or more processes try to update the same Payment Request record at the same time.Which two recommendations should an in

A. iddleware should coordinate request delivery and payment processing

B. ata Entry Point and Middleware should automatically retry requests

C. ayment System should process a payment request only once

D. ayment System and Middleware should automatically retry requests

View answer

Correct Answer: A, C

Question #8

Which WSDL should an architect consider when creating an integration that might be used for more than one salesforce organization and different met

A. orporate WSDL

B. artner WSDL

C. OAP API WSDL

D. nterprise WSDL

View answer

Correct Answer: B

Question #9

Northern Trail Outfitters (NTO) use Salesforce to track leads, opportunities, and to capture order details. However, Salesforce isn't the system that holds or processes orders. After the order details are captured in Salesforce, an order must be created in the remote system, which manages the orders lifecylce. The Integration Architect for the project is recommending a remote system that will subscribe to the platform event defined in Salesforce.Which integration pattern should be used for this business use

A. Remote Call In

B. Request and Reply

C. Fire and Forget

D. Batch Data Synchronization

View answer

Correct Answer: C

Question #10

A company that is a leading provider of training delivers courses to students globally. The company decided to use customer community in order to allow studer to log in to the community, register for courses and pay course fees. The company has a payment gateway that takes more than 30 seconds to process the payn transaction. Students would like to get the payment result in real-time so in case an error happens, the students can retry the payment process.What is the recommended integration approach to proce

A. Use platform event to process payment to the payment gateway

B. Use continuation to process payment to the payment gateway

C. Use change data capture to process payment to the payment gateway

D. Use request and reply to make an API call to the payment gateway

View answer

Correct Answer: B

Question #11

Northern Trail Outfitters wants to improve the quality of call-outs from Salesforce to theirREST APIs. For this purpose, they will require all API clients/consumers to adhere to RESTAPIMarkup Language (RAML) specifications that include field-level definition of every APIrequest and response payload. RAML specs serve as interface contracts that Apex REST APIClients can rely on.Which two design specifications should the Integration Architect include in the integrationarchitecture to ensure that Apex REST API

A. all the Apex REST API Clients in a test context to get the mock response

B. equire the Apex REST API Clients to implement the HttpCalloutMock

C. all the HttpCalloutMock implementation from the Apex REST API Clients

D. mplement HttpCalloutMock to return responses per RAML specification

View answer

Correct Answer: A, D

Question #12

A Salesforce customer is planning to roll out Salesforce for all their Sales and Service staff.Senior Management has requested that monitoring is to be in pla for Operations to notify anydegradation in Salesforce performance.How should an integration consultant implement monitoring?

A. se Salesforce limits API to capture current API usage and configure alerts for monitoring

B. se APIEVENT to track all user initiated API calls through SOAP, REST or BULK APIs

C. dentify critical business processes and establish automation to monitor performance against established benchmarks

D. equest Salesforce to monitor the Salesforce instance and notify when there is degradation in performance

View answer

Correct Answer: C

Question #13

An architect recommended using Apex code to make callouts to an external system toprocess insurance quote.What should the integration architect consider to make sure this is the right option for the integration?

A. The maximum callouts in a single Apex transaction

B. The maximum number of parallel Apex callouts in a single continuation

C. The limit on long-running requests (total execution time)

D. The limit of pending operations in the same transaction

View answer

Correct Answer: D

Question #14

Northern Trail Outfitters needs to send order and line items directly to an existing finance application webservice when an order if fulfilled. It is critical that eacorder reach the finance application exactly once for accurate invoicing.What solution should an architect propose?

A. Trigger invokes Queueable Apex method, with custom error handling process

B. Trigger makes @future Apex method, with custom error handling process

C. Button press invokes synchronous callout, with user handling retries in case of error

D. Outbound Messaging, which will automatically handle error retries to the service

View answer

Correct Answer: A

Question #15

Universal Containers (UC) is a global financial company. UC support agents would liketo open bank accounts on the spot for a customer who is inquiring ab UC products.During opening the bank account process, the agents execute credit checks for the customersthrough external agencies. At a given time, up to 30 concurrent rewill be using the service forperforming credit checks for customers.What error handling mechanisms should be built to display an error to the agent when the creditverification process faile

A. n case the verification process is down, Use mock service to send the response to the agent

B. andle verification process error in the Verification Webservice API in case there is a connection issue to the Webservice if it responds with an error

C. andle integration errors in the middleware in case the verification process is down, thenthe middleware should retry processing the request multiple times

D. n case the verification process is down, use fire and forget mechanism instead of request and reply to allow the agent to get the response back when the service is bar online

View answer

Correct Answer: B

Question #16

Only authorized users are allowed access to the EBS and the Enterprise DMS.Customers call Customer Support when they need clarification on their bills. Customer Support needs seamless access to customer billing information from the E and view generated bills from the DMS.Which three authorization and authentication needs should an integration consultant consider while integrating the DMS and ESB with Salesforce?should an integration consultant consider while integrating the DMS and ESB with Salesforce?Choos

A. sers should be authorized to view information specific to the customer they are servicing without a need to search for customer

B. dentify options to maintain DMS and EBS authentication and authorization details in Salesforce

C. onsider Enterprise security needs for access to DMS and EBS

D. onsider options to migrate DMS and EBS into Salesforce

E. sers should be authenticated into DMS and EBS without having to enter username and password

View answer

Correct Answer: B, D, E

Question #17

Which WSDL should an architect consider when creating an integration that might be used for more than one salesforce organization and different met

A. Corporate WSDL

B. Partner WSDL

C. SOAP API WSDL

D. Enterprise WSDL

View answer

Correct Answer: B

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