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Latest Salesforce ADM?211 Exam Questions and Answers, 2025 Update | SPOTO

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Question #1
Users report that the industry picklistfield is no longer visible on account records. What test can an administrator use to troubleshoot the issue?
A. Field audit history
B. Setup audit trail
C. Field history tracking
D. Debug log
View answer
Correct Answer: B
Question #2
North Trail Outfitterswant to automate the assignment of territories to opportunities.Which two features are needed to meet this requirement.
A. Enable opportunity owner-based sharing
B. Create an Apex Class
C. Create Assignment Rules
D. Enable filter-based Opportunity Territory Assignment
View answer
Correct Answer: CD
Question #3
How can you make sure that a field will be visible on 2 profiles only?
A. validation rules
B. Field - Level Security
C. workflow field update
D. create a page layout and hide the field
View answer
Correct Answer: B
Question #4
Ursa Major Solar customer records have a lot of fields and Lightning components to give users a variety of information and available functions. Recently,usrrs have noted that their pages take a long time to load and it's starting to negatively impact their experience.What should the administrator do to help diagnose where improvements can be made?
A. Check the debug logs found in the Environment section of Setup
B. Click Analyze from theLightning App Builder toolbar
C. Review the debug logs from the Developer Console
D. Use the Apex debugger while loading a customer record
View answer
Correct Answer: B
Question #5
At Ursa Major Solar, several different planetary teams handle leads depending on which planet the lead is coming from. While most of the teams only need a few fields filled out to work the lead, the Jupiter teamrequires additional informationto be filled out, such as which moon the lead is coming from. The administrator needs to automate which team is allocated the lead record based on the planet and ensure that every team has all of the information they need.Which two features will satisfy these requiremen
A. Assignment Rules
B. Validation Rules
C. Matching Rules
D. Workflow Rules
View answer
Correct Answer: AC
Question #6
A new administrator at Cloud Kicks has reported that they are unable to use outbound change sets as requested. What permissionshould be reviewed to determine if it is missing from the administrator user or profile?
A. Create and Upload Change Sets
B. Modify Metadata Through Metadata API Functions
C. Deploy Change Sets
D. API Enabled
View answer
Correct Answer: D
Question #7
Universal containers uses a private sharing model for accounts. A user who owns an account record needs to temporarly grant delete access to this records associated contacts to another user. How can this be accomplished?
A. Use the manual sharing button on the account
B. Transfer ownership of the account record to the user
C. Manually add the user to the account team
D. Add the user to the owner's default account team
View answer
Correct Answer: B
Question #8
Theadministrator at Cloud Kicks (CK) is troubleshooting why users are missing expected email alerts from an automated process. The investigation shows that CK is hitting its daily limit. What should the administrator review to resolve the issue?
A. Email Logs
B. HTML Email Status Report
C. Notification Delivery Settings
D. Outbound Messages
View answer
Correct Answer: A
Question #9
James, a recruiting manager, needs a picklistfield implemented on the Position object by the end of the week. Matt, the system administrator, is too busy to fulfill the requirement. What should Matt do to preventthis from happening again?* (1 Point)
A. Make James a delegated administrator for the Recruiting app
B. Make James a delegated administrator for the Position object
C. Assign James the "Modify All Data" permission set
D. Change the organization-wide defaults for the Position Object to Public Read/Write
View answer
Correct Answer: B
Question #10
Cloud Kicks call center agents have given their manager feedback that it takes too long to find relevant articles to answer questions on customer cases. The call center manager has asked the administrator to improve suggestions displayed to agents in the Knowledge component on Cases.Which setting should the administrator use to meet the requirement?
A. Turn off auto-complete keyword search
B. Highlights and Snippets
C. Enable Einstein Search
D. Selected Case Fields
View answer
Correct Answer: B
Question #11
An administrator is moving sandbox customizations to production using a change set. Altercreating the initial change set, the administrator realizes that some components were missed.What three considerations should the Admin make regarding the change set?Choose 3 answers.
A. Clone the change set to add dependent components to an uploaded change set
B. Add permissions and access settings to the outbound change set
C. Edit the uploaded change set to add the additional components
D. Use a new change set co deploy metadata and data from the sandbox to production
E. Deploy all dependent components
View answer
Correct Answer: BDE
Question #12
A Recruiting User needs to setup an object relationship between the Position object and the Job Applicant object so that a Position record can have many applicants and Job Applicant can apply for many positions.He also needs this in a setup where deleting a Job Application record will delete all information related to the job applicant in the Position object. What can a system administrator do to fulfill the requirement?
A. Create a lookup relationship using a junction object
B. Create a many-to-many master-detail relationship using a junction object
C. Create a lookup relationship only on the parent object
D. Create a master-detailrelationship only on the child object
View answer
Correct Answer: B
Question #13
An administrator has a request to write a report listing accounts that have sales from this year and that have a completed activity in the last 30 days.What reporting feature should the administrator employ to provide only the list of accounts, without listing the details of the opportunities?
A. Joined Report
B. Cross-Filter
C. Summary Report
D. Filter Logic
View answer
Correct Answer: B
Question #14
When a sales rep at Northern Trail Outfitters tries to submit a discount request on an opportunity they receive an error. Which two considerations would cause this error? (Choose two.)
A. The approver assigned in the process is inactive
B. The approval process is assigned to a queue
C. A validation rule prevents the field update
D. The field updated is on a cross-object
View answer
Correct Answer: CD
Question #15
Universal Containers has implemented a custom process related to products. They have a custom object called Draft Product. Once a Draft Product is approved, automation is needed to create a new Product record and delete the original Draft Product record.Which two options would meet this requirement? (Choose two.)
A. Process Builder that calls Apex
B. Flow that calls a Process Builder
C. Process Builder that calls a Flow
D. Process Builder that calls a Workflow Rule
View answer
Correct Answer: AC
Question #16
At Ursa Major Solar, there is an account ownerby a user with the role of Galaxy manager. Two users with the same profile are both assigned to the sub-role, Galaxy Subordinate.However, only one can access the account.What is the reason only one user can see the account record?
A. Workflow Rule
B. Manual Sharing
C. Queues
D. Role Hierarchy
View answer
Correct Answer: B
Question #17
An administrator at Cloud Kicks has been asked to clean up old approval delete.Which two things could prevent the process from being deleted?Choose 2 answers
A. The proems w marked as inactive
B. There is a report in the Administrative 'Reports folder
C. The process is marked as active
D. There are pending approval requests in the Recycle Bin
View answer
Correct Answer: CD
Question #18
An administrator is creating a custom Opportunity record page for Sales users for new logo opportunities. They need to control what fields display on the record when a sales user is viewing the opportunity.Where should the administrator edit what fields display in the details of the record page?
A. Record Detail Component
B. Custom Lightning Component
C. Record Types
D. Page Layout
View answer
Correct Answer: D
Question #19
What should an administrator consider when setting up salesforce entitlements? Choose 2
A. The service level agreements related list on a case gives support agents access to contract details
B. Salesforceentitlements require service cloud user feature licensing
C. Salesforce entitlements require an entitlement process with milestones and milestone actions
D. The entitlement model dictates the level of detail for the entitlement process
View answer
Correct Answer: AC
Question #20
Ursa Major Solar is using Experience Cloud for its customer community and wants to implement chatbots on its site that answer basic and also transfer customers to the right agents by topic and availability when more help is needed.Which two features should the administrator configure to meet this request?Choose 2 answers
A. Omni-Channel
B. Web-to-Case Form
C. Skills-Based Routing
D. Contact Bequest Flow
View answer
Correct Answer: AC
Question #21
Cloud Kicks has a policy of closed opportunities being uneditable. At times, adjustments have to be made on the Opportunity for accounting reasons. In order to keep the original Opportunity's integrity, a custom object to track adjustments has been created. The users need a Roll-Up Summary field to track the number of adjustments.How should the administrator accomplish this?
A. Create a Master-Detail Relationship onopportunities
B. Create a Master-Detail Relationship field on adjustment
C. Create a Lookup Relationship on opportunities
D. Create a Lookup Relationship field on adjustments
View answer
Correct Answer: B
Question #22
Universal Containers wants to create a Feedback___c custom object related to Account and ensure all feedback records are owned by the same user as the Account owner. How should an administrator relate Feedback___c to Account?
A. Create a hierarchical field on Feedback__c
B. Create a junction object between Account and Feedback__c
C. Create a master-detail field on Feedback__c
D. Create a lookup Account field and filter on Feedback__c
View answer
Correct Answer: A
Question #23
Which two deployment tools should be used to deploy metadata from a Developer Edition organization to another organization? Choose 2 answers
A. Ant Migration Tool
B. Data Loader
C. Change sets
D. Salesforce Extensions forVisual Studio Code
View answer
Correct Answer: AC
Question #24
Northern Trail Outfitters (NTO) is expending into the U.K. While most of NTO's product are the same as in the US. Pricing will vary from product due to shipping and raw material cost differences.What should the administrator configure for a smooth rollout to the U.K.?
A. Configure a U
B. Write a flow the translates the currency from dollars to euros using a custom Exchange Rate field
C. Add a new U
D. Create a new Price Book for the U
View answer
Correct Answer: D
Question #25
The VP of sales atUniversal Containers has reported that users are changing the stage of opportunity records that they do not own. The VP wants only the owner of an opportunity to be able to change the stage of an opportunity-wide Default are set to pubic read/write.Whichvalidation rule should the administrator use to allow only the record owner to edit the stage field?
A. AND(PRIORVALUE (StageName), Ownerid < >; $user,id)
B. AND(ISCHANGED(StageName) < >; $user
C. NOT(ISCHANGED(StageName) , ownerid = $user
D. NOT(PRIORVALUE(StageName) , Ownerid = $user
View answer
Correct Answer: B
Question #26
Which two features of Enterprise Territory Management are available in the Salesforce1 mobile app? Choose 2 answers
A. Assign an account to a new parent territory
B. Change a user's list of assigned territories
C. View a list ofassigned territories on the account
D. Change the assigned territory on an Opportunity record
E. View a list of territories to which the current user is assigned
View answer
Correct Answer: AC
Question #27
The distributors at Cloud Kicks are eligible for support based on a specific service contract.How should the administrator show this in Salesforce?
A. Use entitlement management
B. Add a servicecontract to the record
C. Turn on Service Cloud
D. Build a new custom object
View answer
Correct Answer: A
Question #28
Universal Containers suspects a user is logging in as other users and editing Account records without their approval. Where would an administrator go to verify who is logging in as other users?
A. Setup Audit Trail
B. Debug Logs
C. Users Login History
D. History Tracking on the Account
View answer
Correct Answer: D
Question #29
The administrator at AW Computing has been asked to review whether any users are making configuration changes directlyin production. Which item should the administrator review to find these details?
A. Setup Audit Trail
B. Field History Tracking
C. Login History
D. Organization-Wide Defaults
View answer
Correct Answer: A
Question #30
Sales reps at Ursa Major Solar often give discounts depending on the configuration of the solar panel system. Customers want to know what the different configuration options are. Sales management wants to ensure the opportunity pipeline is as accurate as possible.What should sales reps do to ensure their quotes and opportunities reflect their sales?
A. Update the quote record each time the customer requests a different product configuration, and clicks the sync button to update the opportunity
B. Create a new quote record for each of the different product configurations
C. Create new opportunities for each quote request
D. Use the products related list to associate the different configurations with the opportunity
View answer
Correct Answer: B

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