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Free CompTIA 220-1202 Practice Questions & Answers 2026 Part3 | CompTIA A+

Are you preparing for the CompTIA 220-1202 certification exam? SPOTO offers the CompTIA 220-1202 Premium File; all questions are aligned with the latest exam content and come with expert-provided answers. Our question banks cover the latest question types, core concepts, and detailed explanations, helping you familiarize yourself with the exam format and difficulty level. Whether you are reviewing core concepts or simulating a real exam environment, these resources will rapidly boost your confidence and readiness.
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Question #1
A user is working from home and is unable to access work files on a company laptop. Which of the following should a technician configure to fix the network access issue?
A. Wide-area network
B. Wireless network
C. Proxy network settings
D. Virtual private network
View answer
Correct Answer: D
Question #2
An employee's company smartphone restarts frequently after the employee installs a messaging application. Which of the following should an IT specialist do first to troubleshoot the issue?
A. ninstall the software and check the device for restarting issues
B. ipe the phone and reinstall the application
C. onfirm whether the same issue occurs on a personal smartphone
D. ownload and install OS updates
View answer
Correct Answer: A
Question #3
Which of the following is the best term to describe the concept in which AI makes incorrect assumptions because of limited training?
A. ias
B. nconsistency
C. lagiarism
D. allucinations
View answer
Correct Answer: A
Question #4
Which of the following file types would a desktop support technician most likely use to automate tasks for a Windows user log-in?
A.
B.
C.
D.
View answer
Correct Answer: A
Question #5
A customer wants to be able to work from home but does not want to be responsible for bringing company equipment back and forth. Which of the following would allow the user to remotely access and use a Windows PC at the main office? (Choose two.)
A. SPICE
B. SSH
C. RDP
D. VPN
E. RMM
F. WinRM
View answer
Correct Answer: CD
Question #6
Which of the following methods involves requesting a user's approval via a push notification to verify the user's identity?
A. Call
B. Authenticator
C. Hardware token
D. SMS
View answer
Correct Answer: B
Question #7
Which of the following is the best way to distribute custom images to 800 devices that include fourdevice vendor classes with two types of user groups?
A. se xcopy to clone the hard drives from one to another
B. se robocopy to move the files to each device
C. se a local image deployment tool for each device
D. se a network-based remote installation tool
View answer
Correct Answer: D
Question #8
A support specialist needs to decide whether to install a 32-bit or 64-bit OS architecture on a new computer. Which of the following specifications will help the specialist determine which OS architecture to use?
A. 16GB RAM
B. Intel i7 CPU
C. 500GB HDD
D. 1Gbps Ethernet
View answer
Correct Answer: B
Question #9
Which of the following is the best reason for a network engineering team to provide a help desk technician with IP addressing information to use on workstations being deployed in a secure network segment?
A. Only specific DNS servers are allowed outbound access
B. The network allow list is set to a specific address
C. DHCP services are not enabled for this subnet
D. NAC servers only allow for security updates to be installed
View answer
Correct Answer: C
Question #10
A user recently installed an application that accesses a database from a local server. When launching the application, it does not populate any information. Which of the following command- line tools is the best to troubleshoot the issue?
A. slookup
B. pconfig
C. url
D. etstat
View answer
Correct Answer: D
Question #11
A technician is assigned to offboard a user. Which of the following are common tasks on an offboarding checklist? (Choose two.)
A. Quarantine the hard drive in the user's laptop
B. Deactivate the user's key fobs for door access
C. Purge all PII associated with the user
D. Suspend the user's email account
E. Turn off the network ports underneath the user's desk
F. Add the MAC address of the user's computer to a blocklist
View answer
Correct Answer: BD
Question #12
A customer is unable to open some files on their system. Each time the customer attempts to open a file, the customer receives a message that the file is encrypted. Which of the following best describes this issue?
A. Keylogger
B. Ransomware
C. Phishing
D. Cryptominer
E. Reveal Answer
View answer
Correct Answer: B
Question #13
Which of the following is the best way to distribute custom images to 800 devices that include four device vendor classes with two types of user groups?
A. Use xcopy to clone the hard drives from one to another
B. Use robocopy to move the files to each device
C. Use a local image deployment tool for each device
D. Use a network-based remote installation tool
View answer
Correct Answer: D
Question #14
A user has been adding data to the same spreadsheet for several years. After adding a significant amount of data, they are now unable to open the file. Which of the following should a technician do to resolve the issue?
A. Revert the spreadsheet to the last restore point
B. Increase the amount of RAM
C. Defragment the storage drive
D. Upgrade the network connection speed
View answer
Correct Answer: B
Question #15
Technicians are failing to document user contact information, device asset tags, and a clear description of each issue in the ticketing system. Which of the following should a help desk management team implement for technicians to use on every call?
A. Service-level agreements
B. Call categories
C. Standard operating procedures
D. Knowledge base articles
View answer
Correct Answer: C
Question #16
A technician verifies that a malware incident occurred on some computers in a small office. Which of the following should the technician do next?
A. Quarantine the infected systems
B. Educate the end users
C. Disable System Restore
D. Update the anti-malware and scan the computers
View answer
Correct Answer: A
Question #17
An employee is receiving emails and calls from people in their contact list about phishing emails from the employee. The employee recently installed a third-party email client with access to the device's contacts. Which of the following should the employee do to resolve the issue immediately?
A. Check employee's outgoing mailbox
B. Uninstall the unapproved application
C. Delete the contact list from the device
D. Add the messages to Junk Mail
View answer
Correct Answer: B
Question #18
A technician needs to disable guest log-ins on domain-joined desktop machines. Which of the following should the technician use?
A. irewall
B. roup Policy
C. icrosoft Management Control
D. SConfig
View answer
Correct Answer: B
Question #19
A technician installs VPN client software that has a software bug from the vendor. After the vendor releases an update to the software, the technician attempts to reinstall the software but keeps getting an error message that the network adapter for the VPN already exists. Which of the following should the technician do next to mitigate this issue?
A. Run the latest OS security updates
B. Map the network adapter to the new software
C. Update the network adapter's firmware
D. Delete hidden network adapters
View answer
Correct Answer: D
Question #20
A technician is using a credential manager to safeguard a large number of credentials. Which of the following is important for using this application?
A. Restricted log-in times
B. Secure master password
C. TPM module
D. Windows lock screen
View answer
Correct Answer: B
Question #21
A user has been adding data to the same spreadsheet for several years. After adding a significant amount of data, they are now unable to open the file. Which of the following should a technician do to resolve the issue?
A. Revert the spreadsheet to the last restore point
B. Increase the amount of RAM
C. Defragment the storage drive
D. Upgrade the network connection speed
View answer
Correct Answer: B
Question #22
The screen of a previously working computer repeatedly displays an OS Not Found error message when the computer is started. Only a USB drive, a keyboard, and a mouse are plugged into the computer. Which of the following should a technician do first?
A. Run data recovery tools on the disk
B. Partition the disk using the GPT format
C. Check boot options
D. Switch from UEFI to BIOS
E. Reveal Answer
View answer
Correct Answer: C
Question #23
A help desk team was alerted that a company-owned cell phone has an unrecognized password-cracking application. Which of the following should the help desk team do to prevent further unauthorized installations from occurring?
A. Configure Group Policy
B. Implement PAM
C. Install anti-malware software
D. Deploy MDM
View answer
Correct Answer: D
Question #24
Which of the following macOS features is most likely to use Bluetooth?
A. Terminal
B. Gestures
C. Mission Control
D. Continuity
View answer
Correct Answer: D
Question #25
A customer wants to be able to work from home but does not want to be responsible for bringing company equipment back and forth. Which of the following would allow the user to remotely access and use a Windows PC at the main office? (Choose two.)
A. SPICE
B. SSH
C. RDP
D. VPN
E. RMM
F. WinRM
View answer
Correct Answer: CD
Question #26
A customer calls the help desk to report issues with internet connectivity. The customer is frustrated after speaking with multiple representatives who were unable to resolve the issue. A technician reviews the customer's file and sees several unresolved tickets. Which of the following actions should the technician take to communicate properly and professionally?
A. Ask the customer to clarify the issue right away
B. Escalate the issue without further conversation
C. Listen to the customer's concerns and acknowledge their frustrations
D. Explain that previous technicians followed standard procedure
View answer
Correct Answer: C
Question #27
A technician installs VPN client software that has a software bug from the vendor. After the vendor releases an update to the software, the technician attempts to reinstall the software but keeps getting an error message that the network adapter for the VPN already exists. Which of the following should the technician do next to mitigate this issue?
A. Run the latest OS security updates
B. Map the network adapter to the new software
C. Update the network adapter's firmware
D. Delete hidden network adapters
View answer
Correct Answer: D
Question #28
A user has been adding data to the same spreadsheet for several years. After adding a significant amount of data, they are now unable to open the file. Which of the following should a technician do to resolve the issue?
A. Revert the spreadsheet to the last restore point
B. Increase the amount of RAM
C. Defragment the storage drive
D. Upgrade the network connection speed
View answer
Correct Answer: B
Question #29
A technician installs VPN client software that has a software bug from the vendor. After the vendor releases an update to the software, the technician attempts to reinstall the software but keeps getting an error message that the network adapter for the VPN already exists. Which of the following should the technician do next to mitigate this issue?
A. Run the latest OS security updates
B. Map the network adapter to the new software
C. Update the network adapter's firmware
D. Delete hidden network adapters
View answer
Correct Answer: D
Question #30
A technician is preparing to replace the batteries in rack-mounted UPS system. After ensuring the power is turned off and the batteries are fully discharged, the technician needs to remove the battery modules from the bottom of the rack. Which of the following steps should the technician take?
A. Ensure the fire suppression system is ready to be activated
B. Use appropriate lifting techniques and guidelines
C. Place the removed batteries in an antistatic bag
D. Wear a face mask to filter out any harmful fumes
View answer
Correct Answer: B
Question #31
A business is hiring a remote employee and must provide the employee with graphical interface access to the in-house Linux servers. Which of the following should the business use for this process?
A. SH
B. inRM
C. NC
D. elnet
View answer
Correct Answer: C
Question #32
A technician is attempting to join a workstation to a domain but is receiving an error message stating the domain cannot be found. However, the technician is able to ping the server and access the internet. Given the following information:Which of the following should the technician do to fix the issue?
A. Change the DNS settings
B. Assign a static IP address
C. Configure a subnet mask
D. Update the default gateway
View answer
Correct Answer: A
Question #33
Which of the following is the best reason for a network engineering team to provide a help desk technician with IP addressing information to use on workstations being deployed in a secure network segment?
A. Only specific DNS servers are allowed outbound access
B. The network allow list is set to a specific address
C. DHCP services are not enabled for this subnet
D. NAC servers only allow for security updates to be installed
View answer
Correct Answer: C
Question #34
A user reports some single sign-on errors to a help desk technician. Currently, the user is able to signin to the company's application portal but cannot access a specific SaaS-based tool. Which of thefollowing would the technician most likely suggest as a next step?
A. eenroll the user's mobile device to be used as an MFA token
B. se a private browsing window to avoid local session conflicts
C. ypass single sign-on by directly authenticating to the application
D. eset the device being used to factory defaults
View answer
Correct Answer: B
Question #35
A customer wants to be able to work from home but does not want to be responsible for bringing company equipment back and forth. Which of the following would allow the user to remotely access and use a Windows PC at the main office? (Choose two.)
A. SPICE
B. SSH
C. RDP
D. VPN
E. RMM
F. WinRM
View answer
Correct Answer: CD
Question #36
A company would like to deploy baseline images to new computers as they are started up on the network. Which of the following boot processes should the company use for this task?
A. ISO
B. Secure
C. USB
D. PXE
View answer
Correct Answer: D
Question #37
A malicious actor uses multiple endpoints to target a single endpoint. Which of the following describes this threat? Using many separate systems (endpoints) to attack one target is the defining characteristic of a Distributed Denial of Service (DDoS) attack. Mike Meyers' Lab Manual defines DDoS as: ''An attack on a computer or network device in which multiple computers send data and requests to the device in an attempt to overwhelm it so that it cannot perform normal operations.'' That description exactly matches the scenario: many endpoints are coordinated to flood one endpoint, preventing legitimate use. This is different from an on-path (man-in-the-middle) attack, which intercepts traffic between two parties; SQL injection, which targets databases via malicious input; and brute-force attacks, which attempt repeated authentication guesses. The key clue is multiple endpoints working together, which implies distribution (often via botnets) and service disruption by volume. That is why the correct classification is Distributed Denial of Service (D).
A. On-path attack
B. Structured Query Language injection
C. Brute-force attack
D. Distributed Denial of Service
View answer
Correct Answer: D
Question #38
Which of the following methods involves requesting a user's approval via a push notification to verify the user's identity?
A. Call
B. Authenticator
C. Hardware token
D. SMS
View answer
Correct Answer: B
Question #39
A technician needs to provide remote support for a legacy Linux-based operating system from their Windows laptop. The solution needs to allow the technician to see what the user is doing and provide the ability to interact with the user's session. Which of the following remote access technologies would support the use case?
A. VPN
B. VNC
C. SSH
D. RDP
View answer
Correct Answer: B
Question #40
A project team needs special access on a shared repository to add new content, edit existing content, and prevent content deletion. Which of the following should an administrator do to configure this setup with the least amount of effort?
A. Map the network folder on each user's workstation for controlled access
B. Create and assign a security group with adequate permissions
C. Grant administrative permissions to the team
D. Apply the required permissions to each individual user
View answer
Correct Answer: B
Question #41
Users are reporting that an unsecured network is broadcasting with the same name as the normal wireless network. They are able to access the internet but cannot connect to the file share servers. Which of the following best describes this issue?
A. Unreachable DNS server
B. Virtual local area network misconfiguration
C. Incorrect IP address
D. Rogue wireless access point
View answer
Correct Answer: D
Question #42
Which of the following describes a vulnerability that has been exploited before a patch or remediation is available?
A. Spoofing
B. Brute-force
C. DoS
D. Zero-day
View answer
Correct Answer: D
Question #43
Which of the following is a type of malware designed to record a user's credentials and other entries?
A. Keylogger
B. Trojan
C. Ransomware
D. Rootkit
View answer
Correct Answer: A
Question #44
A user logs in daily and cannot print a report. Help desk fixes it each day, but the issue recurs. What should be done so the issue doesn't recur? (Select two)
A. Set the print spooler to have no dependencies
B. Set the print spooler recovery to take no action
C. Start the printer extensions and notifications service
D. Start the print spooler service
E. Set the print spooler to Automatic
F. Set the print spooler log-on to the user's account
View answer
Correct Answer: DE
Question #45
A company would like to deploy baseline images to new computers as they are started up on the network. Which of the following boot processes should the company use for this task?
A. ISO
B. Secure
C. USB
D. PXE
View answer
Correct Answer: D
Question #46
A user recently installed an application that accesses a database from a local server. When launching the application, it does not populate any information. Which of the following command-line tools is the best to troubleshoot the issue?
A. ipconfig
B. nslookup
C. netstat
D. curl
View answer
Correct Answer: C
Question #47
A customer wants to be able to work from home but does not want to be responsible for bringing company equipment back and forth. Which of the following would allow the user to remotely access and use a Windows PC at the main office? (Choose two.)
A. SPICE
B. SSH
C. RDP
D. VPN
E. RMM
F. WinRM
View answer
Correct Answer: CD
Question #48
What is the next step a technician should take after completing malware cleanup?
A. Perform a secondary antivirus scan
B. Educate the end user
C. Reimage the computer
D. Review system logs
View answer
Correct Answer: B
Question #49
Which of the following is used to detect and record access to restricted areas?
A. Bollards
B. Video surveillance
C. Badge readers
D. Fence
View answer
Correct Answer: C
Question #50
A customer wants to be able to work from home but does not want to be responsible for bringing company equipment back and forth. Which of the following would allow the user to remotely access and use a Windows PC at the main office? (Choose two.)
A. SPICE
B. SSH
C. RDP
D. VPN
E. RMM
F. WinRM
View answer
Correct Answer: CD

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