Free CompTIA 220-1202 Practice Questions & Answers 2026 Part2

Question #1

Which of the following methods involves requesting a user's approval via a push notification to verify the user's identity?

A. Call

B. Authenticator

C. Hardware token

D. SMS

View answer

Correct Answer: B

Question #2

A technician is using a credential manager to safeguard a large number of credentials. Which of the following is important for using this application?

A. Restricted log-in times

B. Secure master password

C. TPM module

D. Windows lock screen

View answer

Correct Answer: B

Question #3

A customer is unable to open some files on their system. Each time the customer attempts to open a file, the customer receives a message that the file is encrypted. Which of the following best describes this issue?

A. Keylogger

B. Ransomware

C. Phishing

D. Cryptominer

View answer

Correct Answer: B

Question #4

A technician has been experimenting with different third-party tools on a laptop and wants to restore the device to its original factory settings.

A. Copy all the registry entries from another company laptop

B. Use the OS vendor's media creation tool to create installation media

C. Perform sfc /scannow to replace the files changed by third-party software

D. Start to the Preboot Execution Environment and download setup files

View answer

Correct Answer: B

Question #5

A technician is attempting to join a workstation to a domain but is receiving an error message stating the domain cannot be found. However, the technician is able to ping the server and access the internet. Given the following information:Which of the following should the technician do to fix the issue?

A. hange the DNS settings

B. ssign a static IP address

C. onfigure a subnet mask

D. pdate the default gateway

View answer

Correct Answer: A

Question #6

Which of the following is the best reason for a network engineering team to provide a help desk technician with IP addressing information to use on workstations being deployed in a secure network segment?

A. Only specific DNS servers are allowed outbound access

B. The network allow list is set to a specific address

C. DHCP services are not enabled for this subnet

D. NAC servers only allow for security updates to be installed

View answer

Correct Answer: C

Question #7

Which of the following methods involves requesting a user's approval via a push notification to verify the user's identity?

A. Call

B. Authenticator

C. Hardware token

D. SMS

View answer

Correct Answer: B

Question #8

MFA for a custom web application on a user's smartphone is no longer working. The last time the user remembered it working was before taking a vacation to another country. Which of the following should the technician do first?

A. Verify the date and time settings

B. Apply mobile OS patches

C. Uninstall and reinstall the application

D. Escalate to the website developer

View answer

Correct Answer: A

Question #9

Which of the following best describes what happens when an OS reaches the EOL date?

A. Security updates are not released

B. Users cannot purchase the OS

C. Users are unable to log on

D. New drivers must be installed

View answer

Correct Answer: A

Question #10

A technician installs VPN client software that has a software bug from the vendor. After the vendor releases an update to the software, the technician attempts to reinstall the software but keeps getting an error message that the network adapter for the VPN already exists. Which of the following should the technician do next to mitigate this issue?

A. Run the latest OS security updates

B. Map the network adapter to the new software

C. Update the network adapter's firmware

D. Delete hidden network adapters

View answer

Correct Answer: D

Question #11

A user's new smartphone is not staying charged throughout the day. The smartphone charges fully every night. Which of the following should a technician review first to troubleshoot the issue?

A. Storage usage

B. End of software support

C. Charger wattage

D. Background applications

View answer

Correct Answer: D

Question #12

A technician needs to provide remote support for a legacy Linux-based operating system from their Windows laptop. The solution needs to allow the technician to see what the user is doing and provide the ability to interact with the user's session. Which of the following remote access technologies would support the use case?

A. PN

B. NC

C. SH

D. DP

View answer

Correct Answer: B

Question #13

A user receives a new personal computer but is unable to run an application. An error displays saying that .NET Framework 3.5 is required and not found. Which of the following actions is the best way to resolve this issue?

A. Resolve the dependency through the "Turn Windows features on or off" menu

B. Download the dependency via a third-party repository

C. Ignore the dependency and install the latest version 4 instead

D. Forward the trouble ticket to the SOC team because the issue poses a great security risk

View answer

Correct Answer: A

Question #14

A technician is using a credential manager to safeguard a large number of credentials. Which of the following is important for using this application?

A. Restricted log-in times

B. Secure master password

C. TPM module

D. Windows lock screen

View answer

Correct Answer: B

Question #15

Which of the following is provided to a user during MFA?

A. TOTP

B. DLP

C. FRT

D. MDM

View answer

Correct Answer: A

Question #16

A technician needs to provide remote support for a legacy Linux-based operating system from their Windows laptop. The solution needs to allow the technician to see what the user is doing and provide the ability to interact with the user's session. Which of the following remote access technologies would support the use case?

A. VPN

B. VNC

C. SSH

D. RDP

View answer

Correct Answer: B

Question #17

Which of the following is the best reason for a network engineering team to provide a help desk technician with IP addressing information to use on workstations being deployed in a secure network segment?

A. Only specific DNS servers are allowed outbound access

B. The network allow list is set to a specific address

C. DHCP services are not enabled for this subnet

D. NAC servers only allow for security updates to be installed

View answer

Correct Answer: C

Question #18

A technician is assigned to offboard a user. Which of the following are common tasks on an offboarding checklist? (Choose two.)

A. Quarantine the hard drive in the user's laptop

B. Deactivate the user's key fobs for door access

C. Purge all PII associated with the user

D. Suspend the user's email account

E. Turn off the network ports underneath the user's desk

F. Add the MAC address of the user's computer to a blocklist

View answer

Correct Answer: BD

Question #19

A technician needs to map a shared drive from a command-line interface. Which of the following commands should the technician use?

A. pathping

B. nslookup

C. net use

D. tracert

View answer

Correct Answer: C

Question #20

An employee is using a photo editing program. Certain features are disabled and require a log-in, which the employee does not have. Which of the following is a way to resolve this issue?

A. License assignment

B. VPN connection

C. Application repair

D. Program reinstallation

View answer

Correct Answer: A

Question #21

An administrator received an email stating that the OS they are currently supporting will no longer be issued security updates and patches. Which of the following is most likely the reason the administrator received this message?

A. upport from the computer’s manufacturer is expiring

B. he OS will be considered end of life

C. he built-in security software is being removed from the next OS version

D. new version of the OS will be released soon

View answer

Correct Answer: B

Question #22

A user has been adding data to the same spreadsheet for several years. After adding a significant amount of data, they are now unable to open the file. Which of the following should a technician do to resolve the issue?

A. Revert the spreadsheet to the last restore point

B. Increase the amount of RAM

C. Defragment the storage drive

D. Upgrade the network connection speed

View answer

Correct Answer: B

Question #23

A user frequently misplaces their Windows laptop and is concerned about it being stolen. The user would like additional security controls on their laptop. Which of the following is a built-in technology that a technician can use to enable full drive encryption?

A. Active Directory

B. New Technology File System

C. Encrypting File System

D. BitLocker

View answer

Correct Answer: D

Question #24

Which of the following methods would make data unrecoverable but allow the drive to be repurposed?

A. Deleting the partitions

B. Implementing EFS

C. Performing a low-level format

D. Degaussing the device

View answer

Correct Answer: C

Question #25

A technician is assigned to offboard a user. Which of the following are common tasks on an offboarding checklist? (Choose two.)

A. Quarantine the hard drive in the user's laptop

B. Deactivate the user's key fobs for door access

C. Purge all PII associated with the user

D. Suspend the user's email account

E. Turn off the network ports underneath the user's desk

F. Add the MAC address of the user's computer to a blocklist

View answer

Correct Answer: BD

Question #26

MFA for a custom web application on a user's smartphone is no longer working. The last time the user remembered it working was before taking a vacation to another country. Which of the following should the technician do first?

A. erify the date and time settings

B. pply mobile OS patches

C. ninstall and reinstall the application

D. scalate to the website developer

View answer

Correct Answer: A

Question #27

A technician is assigned to offboard a user. Which of the following are common tasks on an offboarding checklist? (Choose two.)

A. Quarantine the hard drive in the user's laptop

B. Deactivate the user's key fobs for door access

C. Purge all PII associated with the user

D. Suspend the user's email account

E. Turn off the network ports underneath the user's desk

F. Add the MAC address of the user's computer to a blocklist

View answer

Correct Answer: BD

Question #28

A technician is using a credential manager to safeguard a large number of credentials. Which of the following is important for using this application?

A. Restricted log-in times

B. Secure master password

C. TPM module

D. Windows lock screen

View answer

Correct Answer: B

Question #29

A user cannot access company resources on their new workstation that they could access on their prior workstation. Which of the following actions should a technician take to fix the issue?

A. Provide the user with the administrator account

B. Disable the firewall on the workstation

C. Join the workstation to the company's domain

D. Enable facial recognition on the workstation

View answer

Correct Answer: C

Question #30

A user's monitor shows strange colored lines and flickers when adjusting the brightness. The user requires the device for daily professional tasks. Which of the following should a technician do to effectively address the screen issue, given cost and urgency considerations?

A. onduct a factory reset to eliminate software issues

B. uggest the user use a secondary monitor for essential tasks

C. heck for loose connections on the display

D. nstall a screen protector to minimize flickering

View answer

Correct Answer: C

Question #31

A user is experiencing issues with outdated images while browsing websites. Which of the following settings should a technician use to correct this issue?

A. Administrative Tools

B. Windows Defender Firewall

C. Internet Options

D. Ease of Access

E. Reveal Answer

View answer

Correct Answer: C

Question #32

A company would like to deploy baseline images to new computers as they are started up on the network. Which of the following boot processes should the company use for this task?

A. ISO

B. Secure

C. USB

D. PXE

View answer

Correct Answer: D

Question #33

A technician installs VPN client software that has a software bug from the vendor. After the vendor releases an update to the software, the technician attempts to reinstall the software but keeps getting an error message that the network adapter for the VPN already exists. Which of the following should the technician do next to mitigate this issue?

A. Run the latest OS security updates

B. Map the network adapter to the new software

C. Update the network adapter's firmware

D. Delete hidden network adapters

View answer

Correct Answer: D

Question #34

A technician is assigned to offboard a user. Which of the following are common tasks on an offboarding checklist? (Choose two.)

A. Quarantine the hard drive in the user's laptop

B. Deactivate the user's key fobs for door access

C. Purge all PII associated with the user

D. Suspend the user's email account

E. Turn off the network ports underneath the user's desk

F. Add the MAC address of the user's computer to a blocklist

View answer

Correct Answer: BD

Question #35

Which of the following provides information to employees, such as permitted activities when using the organization's resources?

A. AUP

B. MNDA

C. DRM

D. EULA

View answer

Correct Answer: A

Question #36

A user is unable to access an external vendor website from the corporate network.

A. ipconfig

B. nslookup

C. ping

D. tracert

View answer

Correct Answer: D

Question #37

A technician needs to configure laptops so that only administrators can enable virtualization technology if needed. Which of the following should the technician configure?

A. BIOS password

B. Guest account

C. Screen lock

D. AutoRun setting

View answer

Correct Answer: A

Question #38

Which of the following is found in an MSDS sheet for a battery backup?

A. nstallation instructions

B. mergency procedures

C. onfiguration steps

D. oltage specifications

View answer

Correct Answer: B

Question #39

Which of the following is used in addition to a password to implement MFA?

A. Sending a code to the user's phone

B. Verifying the user's date of birth

C. Prompting the user to solve a simple math problem

D. Requiring the user to enter a PIN

View answer

Correct Answer: A

Question #40

A user has been adding data to the same spreadsheet for several years. After adding a significant amount of data, they are now unable to open the file. Which of the following should a technician do to resolve the issue?

A. Revert the spreadsheet to the last restore point

B. Increase the amount of RAM

C. Defragment the storage drive

D. Upgrade the network connection speed

View answer

Correct Answer: B

Question #41

A user has been adding data to the same spreadsheet for several years. After adding a significant amount of data, they are now unable to open the file. Which of the following should a technician do to resolve the issue?

A. Revert the spreadsheet to the last restore point

B. Increase the amount of RAM

C. Defragment the storage drive

D. Upgrade the network connection speed

View answer

Correct Answer: B

Question #42

Which of the following types of social engineering attacks sends an unsolicited text message to auser's mobile device?

A. mpersonation

B. ishing

C. pear phishing

D. mishing

View answer

Correct Answer: D

Question #43

A technician is setting up a Windows server to allow remote desktop connections for multiple users. Which of the following should the technician configure on the workstation?

A. Firewall

B. Computer Management

C. User Accounts

D. Ease of Access

View answer

Correct Answer: A

Question #44

A technician installs VPN client software that has a software bug from the vendor. After the vendor releases an update to the software, the technician attempts to reinstall the software but keeps getting an error message that the network adapter for the VPN already exists. Which of the following should the technician do next to mitigate this issue?

A. Run the latest OS security updates

B. Map the network adapter to the new software

C. Update the network adapter's firmware

D. Delete hidden network adapters

View answer

Correct Answer: D

Question #45

Which of the following is the best reason for a network engineering team to provide a help desk technician with IP addressing information to use on workstations being deployed in a secure network segment?

A. Only specific DNS servers are allowed outbound access

B. The network allow list is set to a specific address

C. DHCP services are not enabled for this subnet

D. NAC servers only allow for security updates to be installed

View answer

Correct Answer: C

Question #46

A company would like to deploy baseline images to new computers as they are started up on the network. Which of the following boot processes should the company use for this task?

A. ISO

B. Secure

C. USB

D. PXE

View answer

Correct Answer: D

Question #47

A small office reported a phishing attack that resulted in a malware infection. A technician isinvestigating the incident and has verified the following:● All endpoints are updated and have the newest EDR signatures.● Logs confirm that the malware was quarantined by EDR on one system.● The potentially infected machine was reimaged.Which of the following actions should the technician take next?

A. nstall network security tools to prevent downloading infected files from the internet

B. iscuss the cause of the issue and educate the end user about security hygiene

C. lash the firmware of the router to ensure the integrity of network traffic

D. uggest alternate preventative controls that would include more advanced security software

View answer

Correct Answer: B

Question #48

Which of the following is found in an MSDS sheet for a battery backup?

A. Installation instructions

B. Emergency procedures

C. Configuration steps

D. Voltage specifications

View answer

Correct Answer: B

Question #49

A customer wants to be able to work from home but does not want to be responsible for bringing company equipment back and forth. Which of the following would allow the user to remotely access and use a Windows PC at the main office? (Choose two.)

A. SPICE

B. SSH

C. RDP

D. VPN

E. RMM

F. WinRM

View answer

Correct Answer: CD

Question #50

Which of the following is used to apply corporate restrictions on an Apple device?

A. App Store

B. VPN configuration

C. Apple ID

D. Management profile

View answer

Correct Answer: D

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Free CompTIA 220-1202 Practice Questions & Answers 2026 Part2 | CompTIA A+

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