Free CompTIA 220-1201 Practice Questions & Answers 2026 Part4

Question #1

A user reports that a phone's integration features consistently stop and restart when charging the phone in a car. A technician checks the phone and finds no malicious applications. Which of the following should the technician do to fix the issue?

A. Clean the connection port

B. Replace the cable with a longer cable

C. Reinstall MDM software on the phone

D. Discharge the battery

View answer

Correct Answer: A

Question #2

A user reports that a software application functioned as expected the previous day, but this morning,the user is unable to launch the application. Which of the following describe what the technicianshould do next?

A. esearch the symptoms

B. dentify any changes the user has made

C. etermine which steps need to be performed

D. heck the vendor's website for guidance

View answer

Correct Answer: B

Question #3

Which of the following minimizes the time it takes to connect a display, keyboard, mouse, and network cable to a laptop?

A. luetooth

B. ightning interface

C. ort replicator

D. SB hub

View answer

Correct Answer: C

Question #4

A technician is connecting a hands-free car system via Bluetooth. Which of the following is a security feature that should be used for this task?

A. BitLocker

B. Biometrics

C. TPM

D. PIN code

View answer

Correct Answer: D

Question #5

The management team has issued a new directive that states a certain string is no longer allowed in any of the file names on any of the Linux workstations. Which of the following commands would a technician issue to find all the instances of the unwanted string on a workstation?

A. ps aux | grep 'string'

B. cd / | mv 'string'

C. ls / | grep 'string'

D. dd / | rm 'string'

View answer

Correct Answer: A

Question #6

A technician recently updated the firmware on a dual-BIOS motherboard. Following the update, the system has been stuck in a boot loop and cannot start an OS from any internal or external device. The technician cannot access the UEFI menu either. Which of the following should the technician do next?

A. Enable the secondary configuration

B. Downgrade the firmware via USB

C. Start a warranty repair of the motherboard

D. Reapply thermal paste to the CPU

E. Reveal Answer

View answer

Correct Answer: A

Question #7

A user reports that a phone's integration features consistently stop and restart when charging the phone in a car. A technician checks the phone and finds no malicious applications. Which of the following should the technician do to fix the issue?

A. Clean the connection port

B. Replace the cable with a longer cable

C. Reinstall MDM software on the phone

D. Discharge the battery

View answer

Correct Answer: A

Question #8

A company deploys server machines in a public cloud. Which of the following cloud service models is this an example of?

A. Platform as a service

B. Anything as a service

C. Infrastructure as a service

D. Software as a service

View answer

Correct Answer: C

Question #9

[Virtualization and Cloud Computing]A company deploys server machines in a public cloud. Which of the following cloud service models is this an example of?

A. Platform as a service

B. Anything as a service

C. Infrastructure as a service

D. Software as a service

E. Reveal Answer

View answer

Correct Answer: C

Question #10

A user ' s laptop monitor dims every evening. The user manually adjusts the screen setting but wants a permanent solution.

A. Ambient light

B. Battery

C. Graphics

D. Scheduled tasks

View answer

Correct Answer: A

Question #11

A technician observes slow startup times on a laptop. Which of the following is most likely causing the issue?

A. DD

B. AM

C. IC

D. IOS

View answer

Correct Answer: A

Question #12

A user wants to print files from an overseas office using a shared network folder The user's laptop has nopublic-facing internet connectivity. Which of the following can be used to print from the shared network folder?

A. ADF

B. USB

C. PCL

D. SMB

View answer

Correct Answer: D

Question #13

Which of the following connectors can be used to charge most modern mobile devices and may havethe capacity to send data audio and video?

A. ightning

B. SB-C

C. icroUSB

D. iniUSB

View answer

Correct Answer: B

Question #14

A technician receives a tablet that looks like it has a bulge inside. The bulge is pushing the screenaway from the backplate. The tablet still turns on when it is plugged in, but the screen looksdamaged and turns off when unplugged. Which of the following is the most likely cause of this issue?

A. alfunctioning power supply

B. amaged charge port

C. eprecated battery

D. roken screen

View answer

Correct Answer: C

Question #15

An IT specialist compares Bluetooth and NFC technologies for mobile device connectivity. Which of the following statements accurately describes a key difference between the two?

A. NFC is faster than Bluetooth when transferring large files between devices

B. NFC consumes more power than Bluetooth, making it less suitable for devices in which battery conservation is crucial

C. NFC requires pairing with the receiving host, whereas Bluetooth just needs the available connection

D. NFC works best within a few centimeters, but Bluetooth can connect devices that are up to 32ft (10m) apart

View answer

Correct Answer: D

Question #16

A customer reports their tablet was recently dropped on the ground. The tablet has a small crack in one corner of the display, and it does not charge when plugged in. Which of the following should a technician do first?

A. erform a hard restart

B. eplace the battery

C. nspect the USB-C port for damage

D. un diagnostics on the digitizer

View answer

Correct Answer: C

Question #17

A technician finds data that may be in violation of federal law while servicing a customer's computer. According to the standards of professionalism, which of the following actions describes what the technician should do NEXT?

A. Report the findings to the authorities

B. Make backup copies of the data

C. Return the computer to the customer

D. Document what was found on the work order

View answer

Correct Answer: A

Question #18

A user reports that a phone's integration features consistently stop and restart when charging the phone in a car. A technician checks the phone and finds no malicious applications. Which of the following should the technician do to fix the issue?

A. Clean the connection port

B. Replace the cable with a longer cable

C. Reinstall MDM software on the phone

D. Discharge the battery

View answer

Correct Answer: A

Question #19

After a technician installs a new motherboard, the computer will not start and fails POST. The technician verifies the power supply is functioning as expected, and the CPU is installed correctly. Which of the following steps should the technician complete next?

A. Flash the BIOS

B. Check the CMOS battery

C. Reseat the RAM

D. Reinstall the old motherboard

View answer

Correct Answer: C

Question #20

An SAS RAID array has severely degraded and gone offline A systems administrator examines thesyslog, and the point of failure is not obvious. Which of the following techniques should theadministrator use to identify the issue (Select two).

A. un a magnet over each drive

B. heck if one of the drives is not level

C. isten for clicking and grinding noises

D. heck the OS logs

E. pdate the RAID controller firmware

F. heck the historical SMART data

View answer

Correct Answer: CF

Question #21

A projector has been shutting down after 30 minutes of use, and it has a strange smell. The technician confirms the power source is not the cause of the issue. Which of the following steps should the technician take next to resolve this issue?

A. Replace the bulb

B. Check the projector configuration

C. Clean the filter

D. Adjust the gamma settings

View answer

Correct Answer: C

Question #22

A help desk technician needs to work on a high-volume printer. Users have reported occasional paper jams and smudges appearing on printed documents. Which of the following steps should the technician do next to address these issues?

A. Perform a full factory reset

B. Check and clean the rollers

C. Change all the ink or toner cartridges

D. Replace the fuser

View answer

Correct Answer: B

Question #23

Which of the following could a user employ to maximize module bandwidth when selecting memory for a high- end gaming computer?

A. Error correction

B. RAM voltage

C. Channel configuration

D. Physical module size

View answer

Correct Answer: C

Question #24

A user is traveling internationally. They can make and receive phone calls but cannot send or receive email. Which of the following would most likely resolve this issue?

A. Disabling the GPS

B. Enabling data roaming

C. Configuring 4G usage only

D. Connecting using a hotspot

View answer

Correct Answer: B

Question #25

A technician is troubleshooting an all-in-one laser printer that prints a vertical line when making copies and scans. When users print or receive faxes, the output from the printer is correct. Which of the following should the technician examine to determine the cause of the issue?

A. he pickup rollers

B. he corona wire

C. he document feeder

D. he drum assembly

View answer

Correct Answer: C

Question #26

A technician is troubleshooting a connectivity issue on a network computer. The technician runs ipconfig in a command prompt and receives the following IP address: 169.254.0.6. Which of the following is most likely the type of IP address being assigned?

A. DHCP reservation assignment

B. Dynamic assignment

C. Self assignment

D. Static assignment

View answer

Correct Answer: C

Question #27

A company has a main office and 20 branch offices. The company wants to have a backup network connection to allow connectivity if the main fiber connection goes down. The company does not want to create new infrastructure. Which of the following should the company use?

A. Cable

B. Cellular

C. DSL

D. SAN

View answer

Correct Answer: B

Question #28

A customer’s smartphone has been overheating frequently and becoming unresponsive since installing an OS update. A technician has already performed a soft reboot of the device. Which of the following should the technician perform NEXT? (Choose two.)

A. Roll back the OS update

B. Update the PRL

C. Force stop running applications

D. Enable airplane mode

E. Perform a factory reset

F. Run application updates

G. Reset network settings

View answer

Correct Answer: AF

Question #29

A user reports that the printouts from a laser printer have lines and smudges on them. The printer is also intermittently misfeeding the paper. Which of the following components should a technician replace to address this issue?

A. Fuser

B. Maintenance kit

C. Corona wire

D. Toner cartridge

View answer

Correct Answer: B

Question #30

A help desk technician needs to work on a high-volume printer. Users have reported occasional paper jams and smudges appearing on printed documents. Which of the following steps should the technician do next to address these issues?

A. Perform a full factory reset

B. Check and clean the rollers

C. Change all the ink or toner cartridges

D. Replace the fuser

View answer

Correct Answer: B

Question #31

A user reports that the printouts from a laser printer have lines and smudges on them. The printer is also intermittently misfeeding the paper. Which of the following components should a technician replace to address this issue?

A. Fuser

B. Maintenance kit

C. Corona wire

D. Toner cartridge

View answer

Correct Answer: B

Question #32

Ann, a user, received an email from an unknown source with an attachment claiming to be pictures from her beach vacation. When Ann opened the attachment, she was prompted to enable macros. Once the macros were enabled, the antivirus software triggered an alert. The malicious activity was stopped by the antivirus software. Which of the following should be recommended as the FIRST line of defense to prevent this attack vector from reoccurring?

A. A trusted CA

B. An outgoing proxy

C. A content scanner

D. A stateful firewall

View answer

Correct Answer: D

Question #33

A network administrator must ensure that a printer will still be assigned a specific IP address even if all addresses are depleted. Which of the following network configuration concepts is this describing?

A. LAN

B. ease

C. eservation

D. xclusion

View answer

Correct Answer: C

Question #34

A high-end workstation with a RAID 5 array is exhibiting slow data access speeds and occasional errors when retrieving files. The technician investigates further and notices one of the hard drives in the RAID array has an amber light. Which of the following steps should the technician take to troubleshoot and resolve the issues?

A. Review network issues that might be causing slow speeds

B. Upgrade all RAID drives to higher capacity models to increase data access speeds

C. Replace the failing drive, and then allow the RAID controller to rebuild the array

D. Reformat all drives in the RAID array to clear any software issues that might be causing the errors

View answer

Correct Answer: C

Question #35

An executive has contacted you through the help-desk chat support about an issue with a mobile device.Assist the executive to help resolve the issue.INSTRUCTIONSSelect the MOST appropriate statement for each response.If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.Let’s take a look at your phone settings.Please change the port number on your mail settings to 993.Which of the following should be done NEXT?

A. Close the ticket out

B. Educate the user on the solution that was performed

C. Tell the user to take time to fix it themselves next time

D. Send an email to Telecom to inform them of the issue and prevent reoccurrence

View answer

Correct Answer: B

Question #36

A customer reports their tablet was recently dropped on the ground. The tablet has a small crack in one corner of the display, and it does not charge when plugged in. Which of the following should a technician do first?

A. Perform a hard restart

B. Replace the battery

C. Inspect the USB-C port for damage

D. Run diagnostics on the digitizer

View answer

Correct Answer: C

Question #37

A technician has enabled port security on a switchport.Which of the following BEST describes the effect this will have?

A. Devices must match a list of allowed MAC addresses before accessing the network

B. Devices need to conform to the policies set forth by the MDM software

C. Data loss prevention software will be monitoring for data exfiltration on the port

D. A firewall is actively monitoring the network traffic using heuristic analysis

View answer

Correct Answer: A

Question #38

A user is having issues when charging a device with a Lightning cable. The cable is not recognized when it is plugged into the device. This issue is usually resolved by flipping the cable over. This issue does not occur with other devices of the same type. Which of the following would most likely cause the issue?

A. The device needs to be restarted

B. The battery may be swelling and needs inspection

C. The cable is failing and needs to be replaced

D. The charging port is dirty or damaged

View answer

Correct Answer: D

Question #39

A projector has been shutting down after 30 minutes of use, and it has a strange smell. The technician confirms the power source is not the cause of the issue. Which of the following steps should the technician take next to resolve this issue?

A. Replace the bulb

B. Check the projector configuration

C. Clean the filter

D. Adjust the gamma settings

View answer

Correct Answer: C

Question #40

A technician receives a S.M.A.R.T. error on a PC. When the technician presses the Esc key, the PC continues to turn on without any further issues. Which of the following should the technician do next?

A. Replace the HDD

B. Update the PC's BIOS

C. Close the ticket

D. Change the NIC

View answer

Correct Answer: A

Question #41

A technician is preparing a change management form to request a change to a production system. The technician is documenting what will be done in case the change fails and the production system is no longer available. Which of the following is the technician documenting?

A. Back-out plan

B. Scope of the change

C. End user acceptance

D. Risk analysis

View answer

Correct Answer: D

Question #42

An engineer must implement a solution to facilitate and maintain an organization's legacy application until it is retired. The application is currently hosted on three physical servers.

A. SAN

B. FaaS

C. Virtualization

D. Configuration management platform

View answer

Correct Answer: C

Question #43

A technician needs to select PC components with a minimal number of visible internal cables. Which of the following should the technician use?

A. SATA drive connections

B. Liquid cooling

C. Modular power supply

D. Wireless NIC

View answer

Correct Answer: C

Question #44

A company has a main office and 20 branch offices. The company wants to have a backup network connection to allow connectivity if the main fiber connection goes down. The company does not want to create new infrastructure. Which of the following should the company use?

A. Cable

B. Cellular

C. DSL

D. SAN

View answer

Correct Answer: B

Question #45

Which of the following is a Bluetooth network an example of?

A. PAN

B. LAN

C. WAN

D. SAN

View answer

Correct Answer: A

Question #46

A technician is working on a RAID 1 array that is apparently degraded. The technician verifies the RAM and power are both operating as expected. Which of the following can the technician do to further isolate the issue?

A. Perform individual drive diagnostics

B. Run the chkdsk /f command

C. Rebuild the RAID array

D. Reconfigure the array as RAID 0

View answer

Correct Answer: A

Question #47

A user reports that the printouts from a laser printer have lines and smudges on them. The printer is also intermittently misfeeding the paper. Which of the following components should a technician replace to address this issue?

A. Fuser

B. Maintenance kit

C. Corona wire

D. Toner cartridge

View answer

Correct Answer: B

Question #48

A user prints a job from a laser printer. The user wipes the page, and the words and images come off of it. The technician replaces the toner cartridge, but the issue persists. Which of the following components should the technician replace next?

A. Fuser

B. Drum

C. Developer roller

D. Discharge lamp

View answer

Correct Answer: A

Question #49

While using a computer, a user reports that the system fan begins running loudly and the display starts to distort. Which of the following is occurring?

A. Overheating

B. Sluggish performance

C. Overclocking CPU

D. Crashing applications

View answer

Correct Answer: A

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