Free ASQ CSSBB Practice Questions & Answers 2026 Part2

Question #1

Special Cause Variation falls into which two categories?

A. Natural & Unnatural

B. Short Term & Long Term

C. Assignable & Pattern

D. Attribute & Discreet

View answer

Correct Answer: C

Question #2

The mean of a Poisson distribution is 2.94. Its standard deviation is:

A. Anot enough information is given

B. B1

C. C8

D. D74

E. E1

View answer

Correct Answer: B

Question #3

Which of the following is most important in evaluating and understanding design intent?Please choose the correct answer.

A. Identifying the functional requirement

B. Brainstorming failure modes

C. Conducting computer simulations

D. Developing FMEA

View answer

Correct Answer: a

Question #4

A team wants a technique for obtaining a large number of possible reasons for excess variation in a dimension. They should use:

A. written and diagrammed work instructions

B. flow charts and process maps

C. cause and effect diagrams

D. Pareto chart

E. relationship matrix

View answer

Correct Answer: C

Question #5

A population of size 1,000,000 has mean 42 and standard deviation 6. Sixty random samples, each of size 15 are selected. According to the Central Limit Theorem the distribution of the sixty sample means has a mean of approximately:

A. 42

B. 42/6

C. 42/15

D. 42/ 15

E. none of the above

View answer

Correct Answer: A

Question #6

Find Cp

A. A2

B. B0

C. C1

D. D0

View answer

Correct Answer: B

Question #7

Successful Six Sigma projects always:

A. use designed experiments

B. impact the bottom line of the enterprise

C. are completed in a short time frame

D. all of the above

E. none of the above

View answer

Correct Answer: B

Question #8

A team has been asked to reduce the cycle time for a process. The team decides to collect baselinedata. It will do this by:

A. eeking ideas for improvement from all stakeholders

B. esearching cycle times for similar processes within the organization

C. btaining accurate cycle times for the process as it currently runs

D. enchmarking similar processes outside the organization

View answer

Correct Answer: C

Question #9

A random sample is selected from a population of measurements. The mean of the sample is not equal to the mean of the population. This is due to:

A. Type I error

B. Type II error

C. sampling error

D. the population is not normal

E. measurements were not exact

View answer

Correct Answer: C

Question #10

George is an employee of Black, Inc. John is George’s internal customer. Which statement is true?

A. ohn is employed by Black, Inc

B. ohn is employed by another company that supplies material to Black, Inc

C. ohn is employed by a company that purchases material from black, Inc

D. ohn is employed by another company that has a fiduciary agreement with Black, Inc

E. ohn is employed by another company as an internal auditor

View answer

Correct Answer: A

Question #11

A population of size 1,000,000 has mean 42 and standard deviation 6. Sixty random samples, each of size 15 are selected. According to the Central Limit Theorem the distribution of the sixty sample means has a mean of approximately:

A. 42

B. 42/6

C. 42/15

D. 42/ 15

E. none of the above

View answer

Correct Answer: A

Question #12

A medicine with efficacy of .52 is given to five patients. Find the approximate probability that at least one of the patients is cured. (Hint: Use the binomial formula.)

A.

B.

C.

D.

E. none of the above

View answer

Correct Answer: A

Question #13

A population of size 1,000,000 has mean 42 and standard deviation 6. Sixty random samples, each of size 15 are selected. According to the Central Limit Theorem the distribution of the sixty sample means has a mean of approximately:

A. 42

B. 42/6

C. 42/15

D. 42/ 15

E. none of the above

View answer

Correct Answer: A

Question #14

A population of size 1,000,000 has mean 42 and standard deviation 6. Sixty random samples, each of size 15 are selected. According to the Central Limit Theorem the distribution of the sixty sample means has a standard deviation of approximately:

A. 6

B. 6/42

C. 6/15

D. 6/ 15

E. none of the above

View answer

Correct Answer: D

Question #15

A ___________ is used primarily to track the stability of the average value of a metric of interest.

A. NP Chart

B. Xbar-R Chart

C. I-MR Chart

D. C Chart

View answer

Correct Answer: B

Question #16

A ____ from a sample is used to estimate a population _____. The two words that best fill these blanks are:

A. item, value

B. value, statistic

C. statistic, parameter

D. parameter, value

E. parameter, statistic

View answer

Correct Answer: C

Question #17

Deming called the technique of studying a sample to gain understanding of the distribution of a population an “enumerative study.” His main objection to these studies was:

A. they are too difficult to perform correctly

B. they require extensive use of computers

C. they assume a stable distribution

D. random samples are expensive to obtain

E. these studies have a high probability of Type II error

View answer

Correct Answer: C

Question #18

A random sample is selected from a population of measurements. The mean of the sample is not equal to the mean of the population. This is due to:

A. Type I error

B. Type II error

C. sampling error

D. the population is not normal

E. measurements were not exact

View answer

Correct Answer: C

Question #19

A team’s goal is to improve information flow in a payroll function. They make thirty-three Post-It® notes, each listing an issue for further investigation. After some discussion, they group them into four categories: mandated record keeping, privacy concerns, insurance concerns and transfer concerns. This grouping process is best described by which approach to problem solving?

A. Affinity diagram

B. Inter-relationship digraph

C. Tree diagram

D. Process decision program chart

E. Matrix diagram

F. Prioritization matrix

G. Activity network diagram

View answer

Correct Answer: A

Question #20

The term “expected value” is closest to the term:

A. median

B. probabilistic model

C. mean

D. Markov value

E. regressive value

View answer

Correct Answer: C

Question #21

A team studies a coil steel banding process and makes five changes resulting in productivity improvements of 2%, 2.8%, 2.4%, 2% and 3% respectively. These improvements are best described by which approach to problem solving?

A. 5S

B. Poka yoke

C. Kaizen

D. PDCA

E. Re-engineering

View answer

Correct Answer: C

Question #22

Customer requirement #3 has a ______________ relationship with technical feature #3.

A. trong

B. oderate

C. eak

View answer

Correct Answer: B

Question #23

A population of size 1,000,000 has mean 42 and standard deviation 6. Sixty random samples, each of size 15 are selected. According to the Central Limit Theorem the distribution of the sixty sample means has a standard deviation of approximately:

A. 6

B. 6/42

C. 6/15

D. 6/ 15

E. none of the above

View answer

Correct Answer: D

Question #24

Deming called the technique of studying a sample to gain understanding of the distribution of a population an “enumerative study.” His main objection to these studies was:

A. they are too difficult to perform correctly

B. they require extensive use of computers

C. they assume a stable distribution

D. random samples are expensive to obtain

E. these studies have a high probability of Type II error

View answer

Correct Answer: C

Question #25

Customer segmentation refers to:

A. ividing a particular customer into parts that are more easily understood

B. rouping customers by one or more criteria

C. aintaining secure customer listings to minimize communication among them

D. liminating or “cutting off” customers with poor credit history

View answer

Correct Answer: B

Question #26

The quality leader responsible for the term Total Quality Management (TQM):

A. Juran

B. Ishikawa

C. Crosby

D. Feigenbaum

E. Taguchi

F. none of the above

View answer

Correct Answer: D

Question #27

Which of the following will have the most influence on consumers’ perception of quality?Please choose the correct answer.

A. Industry standards

B. Company financial performance

C. Audit results

D. Service and repair policies

View answer

Correct Answer: d

Question #28

A project activity not on the critical path has required 20% longer than the time originally allocated.The project team should:

A. nform all concerned that the entire project will be delayed by 20%

B. nform all concerned that the entire project will be delayed but by less than 20%

C. tudy the effect this will have on other activities because the project may still be on schedule

View answer

Correct Answer: C

Question #29

A population of size 1,000,000 has mean 42 and standard deviation 6. Sixty random samples, each of size 15 are selected. According to the Central Limit Theorem the distribution of the sixty sample means has a standard deviation of approximately:

A. 6

B. 6/42

C. 6/15

D. 6/ 15

E. none of the above

View answer

Correct Answer: D

Question #30

A population of size 1,000,000 has mean 42 and standard deviation 6. Sixty random samples, each of size 15 are selected. According to the Central Limit Theorem the distribution of the sixty sample means has a mean of approximately:

A. 42

B. 42/6

C. 42/15

D. 42/ 15

E. none of the above

View answer

Correct Answer: A

Question #31

The primary metric for a project is reduced cost for process A .A consequential metric could be:

A. reduced cycle time

B. reduced scrap rate

C. reduced set-up time

D. all the above

E. none of the above

View answer

Correct Answer: D

Question #32

The quality leader most associated with the concept of robustness:

A. Juran

B. Ishikawa

C. Crosby

D. Feigenbaum

E. Taguchi

F. none of the above

View answer

Correct Answer: E

Question #33

In a series of linked processes and associated feedback loops the product or service flows ________ and the information flows ________.

A. rapidly, slower

B. downstream, upstream

C. evenly, digitally

D. sooner, later

E. to the customer, from the supplier

F. none of the above

View answer

Correct Answer: B

Question #34

A company that is selecting a Six Sigma project from four potential projects should select the one that

A. ill reduce the overall cost of quality

B. ffers the highest production yield

C. ocuses on the area with the highest DPMO

D. s aligned with the company's strategic goals

View answer

Correct Answer: D

Question #35

SCENARIO A Six Sigma team is measuring the moisture content of corn starch as it leaves the conveyer belt of a dryer. They collect one sample four cups of starch at times indicated in the chart at fixed locations labeled A, B, C, and D across the end of the belt. See the diagram below. Find the equation of the regression line for these sample data points: (1, 7) (3, 3) ( 3, 2) (5, --1)

A. y = 10

B. y = 12

C. y = 16 -- 3

D. y = 8

E. y = 22

View answer

Correct Answer: D

Question #36

An automatic gaging system is to be installed in a process. The gage will insert data values into a data base from which machine adjustments will be made automatically. A critical factor in specifying the equipment is:

A. communication link between gage and computer

B. compatibility of software in the gage and in the computer

C. adequate manual over-rides

D. all of the above

View answer

Correct Answer: D

Question #37

Deming called the technique of studying a sample to gain understanding of the distribution of a population an “enumerative study.” His main objection to these studies was:

A. they are too difficult to perform correctly

B. they require extensive use of computers

C. they assume a stable distribution

D. random samples are expensive to obtain

E. these studies have a high probability of Type II error

View answer

Correct Answer: C

Question #38

A population of size 1,000,000 has mean 42 and standard deviation 6. Sixty random samples, each of size 15 are selected. According to the Central Limit Theorem the distribution of the sixty sample means has a standard deviation of approximately:

A. 6

B. 6/42

C. 6/15

D. 6/ 15

E. none of the above

View answer

Correct Answer: D

Question #39

SWOT is an acronym for:

A. strengths, weaknesses, opportunities, threats

B. statistics without tables

C. sensory Weibull ordinal tools

D. success wields optimal teams E

View answer

Correct Answer: A

Question #40

A random sample is selected from a population of measurements. The mean of the sample is not equal to the mean of the population. This is due to:

A. Type I error

B. Type II error

C. sampling error

D. the population is not normal

E. measurements were not exact

View answer

Correct Answer: C

Question #41

A population of size 1,000,000 has mean 42 and standard deviation 6. Sixty random samples, each of size 15 are selected. According to the Central Limit Theorem the distribution of the sixty sample means has a mean of approximately:

A. 42

B. 42/6

C. 42/15

D. 42/ 15

E. none of the above

View answer

Correct Answer: A

Question #42

A team working with a plant relocation is tasked with designing a process for moving 180 pieces of equipment. Incoming orders may need to be filled during the move at either the old site or the new one. Transportation equipment availability is uncertain. Construction schedules at the new site is very weather dependent. The team designs a chart that attempts to cover these and other contingencies with appropriate measures dealing with each. The tool best fitted for this task is:

A. Affinity diagram

B. Inter-relationship digraph

C. Tree diagram

D. Process decision program chart

E. Matrix diagram

F. Prioritization matrix

G. Activity network diagram

View answer

Correct Answer: D

Question #43

Deming called the technique of studying a sample to gain understanding of the distribution of a population an “enumerative study.” His main objection to these studies was:

A. they are too difficult to perform correctly

B. they require extensive use of computers

C. they assume a stable distribution

D. random samples are expensive to obtain

E. these studies have a high probability of Type II error

View answer

Correct Answer: C

Question #44

A ____ from a sample is used to estimate a population _____. The two words that best fill these blanks are:

A. item, value

B. value, statistic

C. statistic, parameter

D. parameter, value

E. parameter, statistic

View answer

Correct Answer: C

Question #45

This is an example of part of a:

A. QFD Matrix

B. Activity Network Diagram

C. Interrelationship Diagram

D. Affinity Diagram

View answer

Correct Answer: A

Question #46

The operators of a manufacturing cell work out a more orderly arrangement for tool storage and establish a schedule to maintain cleanliness on a daily basis. These improvements are best described by which approach to problem solving?

A. 5S

B. Poka yoke

C. Kaizen

D. PDCA

E. Re-engineering

View answer

Correct Answer: A

Question #47

A random sample of 2500 printed brochures is found to have a total of three ink splotches. The rateof ink splotches in PPM is:

A. ,000,000 ÷ 2500 × 3

B. 500 ÷ 1,000,000 × 3

C. ÷ 2500 × 1,000,000

D. × 2500 ÷ 1,000,000

View answer

Correct Answer: C

Question #48

The word “champion” in the context of Six Sigma projects refers to:

A. the team that has had the most impact on the bottom line

B. the person who has coordinated teams most effectively

C. the individual who has outpaced all others in six sigma knowledge

D. none of the above

View answer

Correct Answer: D

Question #49

This QFD matrix was used in the design process for a ball point pen.What symbol is appropriate for the square labeled 2?

A. Option A

B. Option B

C. Option C

D. none of the above

View answer

Correct Answer: B

Question #50

Deming called the technique of studying a sample to gain understanding of the distribution of a population an “enumerative study.” His main objection to these studies was:

A. they are too difficult to perform correctly

B. they require extensive use of computers

C. they assume a stable distribution

D. random samples are expensive to obtain

E. these studies have a high probability of Type II error

View answer

Correct Answer: C

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