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Salesforce ADX-271 Exam Questions and Answers, Create and Manage Experience Cloud Sites | SPOTO

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Question #1
A Salesforce ISV partner is creating a Lightning Bolt Solution for a healthcare use case. What should the Community Cloud consultant use to distribute the Lightning Bolt solution?
A. Managed Package
B. Metadata API
C. Change Set
D. Unmanaged Package
View answer
Correct Answer: A
Question #2
Universal Containers wants to create a Customer Community venue product line with the following requirements:-Use the customer service template-Track Community members' login countries- Display SharePoint documents for the customer- Display product documentation from Adobe Experience ManagerWhich three integrations what do Community Cloud consultant need to configure to meet these requirements?Choose 3 answersSelect one or more of the following:
A. SharePoint Web Services
B. Files Connect
C. CMS Connect
D. Google Analytics
E. Salesforce Knowledge
View answer
Correct Answer: BCD
Question #3
Universal Containers has the following requirements: - Enable VIP community access once a customer has reached $1 milion in revenue- Maintain customer revenue in Salesforce- All customers must have access to the general customer community- VIP customers must have access to VIP information in the community- The number of profiles in Salesforce must be limited How should the Salesforce Admin provide VIP users access to the VIP information?
A. Create a permission set that has permissions to the VIP information and add it to VIPcustomers
B. Create a profile that has permissions to the VIP information and assign it to the VIP communityusers
C. Create a sharing set that allows VIP customers to access VIP information
D. Create a sharing rule that allows VIP customers to access VIP information
View answer
Correct Answer: A
Question #4
Universal Containers is planning to build a Lightning Community for employees. Employees need to see department-specific content when they first log in to the community. How should the Community Cloud consultant meet this requirement?Select one or more of the following:
A. Develop a login flow with unique endpoints for each department
B. Assign separate Visualforce pages for each department
C. Create content using Content Management in Workspaces
D. Target employees using audiences based on user object criteria
View answer
Correct Answer: B
Question #5
Universal containers (UC) wants to make sure its brand is applied to the Chatter notification emails sent to users from the Community. Which three aspects can UC customise on these types of emails? Choose 3 answers Select one or more of the following:
A. Sender's email address
B. Logo
C. Email format
D. Fonts
E. Footer text
View answer
Correct Answer: ABE
Question #6
Universal Containers recently launched a Lightning Community. Members can access articles and answer each other's questions. The company wants to make sure that the Community is providing a highly engaging experience for its members. How can the Administrator help measure of the engagement and adoption in the Community on an ongoing basis? Select one or more of the following:
A. Create custom reports and dashboards, and share them with Community managers
B. Configure Google Analytics for the Community
C. Download and install a Community Management package from AppExchange
D. Set periodic email delivery for standard reports and dashboards
View answer
Correct Answer: C
Question #7
NorthernTr ail Outfitters launches a Community using the Customer Service Template. Community members report that they do NOT have a menu option to navigate to see their work orders. The Salesforce Admin has validated the following on the Community user profile: ? users Profile has Read Access on the Work Orders Object ? Users Profile has a tab visible for Work Orders Object should the Salesforce Admin do to troubleshoot this issue?
A. Verify that the Work Order tab is under the Selected tab in Community Settings Setup
B. Verify that the Navigation Menu in Community Builder has "Type: Salesforce Object" and "Object Type: Work Order"
C. Verify that the Navigation Menu in Community Management has "Type: Salesforce Object" and "Object Type: Work"
D. Verify that the Work Order tab is under the Selected tab in Community Management
View answer
Correct Answer: B
Question #8
Dreamscape Flowers (DF) is a well-known global with a large network of partners in various regions DF currently has a number of manual process with varied complexity. Some of these processes involve lifecycle management that DF is looking to automate as part of a broad digital transformation initiative. In what three ways can Salesforce Partnership Management (PRM) help DF? Choose 3 answers
A. Automating partner onboarding process
B. Helping partners manage their payments and file taxes
C. Providing reports and dashboards access to partners
D. Preventing channel conflict
View answer
Correct Answer: ACD
Question #9
Universal Containers uses Community to grant business Customers Secure access to accounts, Orders, and invoices. All Customers are On a Customer Community License. Universal Containers plans to launch a project management module with the following requirernents: ?Leverage Chatter for collaboration. ? Private project collaboration between the customer and Universal Containers. ?Leverage documents, tasks, and events in the project space. ?Customers can only see and access their projects. What is the most effi
A. Use custom objects, record feeds, and control access through sharing
B. Create unlisted groups and add project records to the group
C. Build a custom Visualforce project space and control access through sharing
D. Add private groups and add project records to the group
View answer
Correct Answer: A
Question #10
Universal Containers wants its Community users to have the ability to log in using Facebook and Google. Which set of features should the Administrator use to achieve this goal? Select one or more of the following:
A. Custom Lightning Component and Apex Class
B. Single Sign-on and AppExchange
C. Auth Provider and Flow
D. Auth Provider and Registration Handler
View answer
Correct Answer: D
Question #11
Universal Containers wants to allow customers in the Community to create and edit reports. Which license type should the Salesforce Admin use for these users?
A. Customer Community Login
B. Customer Community Member
C. Customer Community Plus
View answer
Correct Answer: C
Question #12
Universal Containers needs to enable public access to a Community. How should a Salesforce Admin fulfilThis requirement?Select one or more of the following:
A. Update the setting to Public Visibility for all Community pages
B. Enable "Give access to public API requests on Chatter"
C. Update the setting to "Allow access without login"
D. Enable the "Public can access the community" checkbox
View answer
Correct Answer: B
Question #13
As part of its recent efforts to improve brand recognition, Universal Containers had upgraded all of its Communities to use Lightning templates. The next step will be to unify the branding across all of these Communities. What is an efficient way to accomplish this? Select one or more of the following:
A. Use a shared Bootstrap CSS file in all of the Communities
B. Ensure that all Communities are only using standard Lighting Components
C. Create a standard theme that is used in all of the Communities
D. Ensure that all Community managers use the same CSS standards in all pages
View answer
Correct Answer: C
Question #14
How can you launch a support community with live chat, click to call, and case creation form?
A. Enable Live Agent in Community Settings
B. Add a custom Live Agent Lightning component
C. Set up Live Agent in Community Management
D. Configure Live Agent in the Salesforce org
View answer
Correct Answer: B
Question #15
Cloud Kicks (CK) has built a site using Salesforce Experience Builder. The CTO of CK wants to give customers the ability to log in to the site using their Google credentials. CK also wants to access customers' basic Google profile data when they log in so the company can serve content that matches customers' interests. Mow should the Experience Cloud consultant implement this?
A. Set up a login flow for communities that accepts the customers' Google credentials and matches with the credentials stored on the user records in Salesforce
B. Create a custom self-registration page and a custom login page by using Visualforce and Apex controllers
C. Create an Authentication Provider by choosing Google as the provider type and add relevant parameters to access the customers' basic profile data
D. Create a custom login page using Lightning components and use the Google REST API to access customers' basic profile data
View answer
Correct Answer: C
Question #16
Universal Containers uses discussions to engage with its customers and wants to pin posts to the top of the thread when a solution to question is provided. Which three options will allow Universal Containers to meet its requirements? Choose 3 answers
A. Any community member can pin a post to the top of the feed
B. The person who posted the question can select the best answer
C. The person who answered the question can select the best answer
D. An authorised user can pin a post to the top of the feed
E. The community moderator can select the best answer
View answer
Correct Answer: ACE
Question #17
Universal Containers builds a Customer Community on the Customer Service Template. They add a record list component to the right column of the home page. This component needs to show customers their five most recent cases. They already created a "My Cases" list view. How should a Salesforce Admin set the record list component properties?
A. Use the Case object with full layout, return five records, and use the "My Cases" list view
B. Use the Case object, return five records, use the "My Cases" list view, and disable public access
C. Use the "My Cases' list view with compact layout, return five records, and disable public access
D. Use the Case object with compact layout, retum five records, and use the 稭y Cases" list view
View answer
Correct Answer: A
Question #18
The Universal Containers marketing department has approved a digital experience concept. The CTO has specified that all pages must always load within two seconds and be supported by older browsers.What underlying Community infrastructure should the Community Cloud consultant utilise to build theCommunity?Select one or more of the following:
A. Tabs + Visualforce Community
B. Salesforce Sites
C. Koa or Kokua Community template
D. Lightning Community
View answer
Correct Answer: A
Question #19
A Salesforce Admin at Universal Containers needs to set up moderation rules and criteria for their customer Community. There are 18 separate keyword criteria for this community. How many rules are required to accommodate all of the criteria?
A. 5
B. 6
C. 8
D. 18
View answer
Correct Answer: D
Question #20
Universal Containers built a Community using the Customer Service Template. They want the Salesforce Admin to enable multilingual support for their Community. Where can the Salesforce Admin configure the languages supported for this Community?
A. Site
B. Community Builder
C. Force
D. Community Settings
View answer
Correct Answer: B
Question #21
Universal containers (UC) is opening up its Salesforce Communities public Knowledge Base to include audiences from the EMEA region. UC wants to ensure that the topics included in the Community are translated into the appropriate languages. UC has enabled multi-language in the Community and is ready to translate. Which option should the Community Cloud consultant use to translate Topics associated to articles and discussions? Select one or more of the following:
A. Content Targeting
B. Language Selector
C. Translation Workbench
D. Community Builder
View answer
Correct Answer: B
Question #22
How should the Salesforce Admin meet this requirement? Universal Containers creates a Community for their partners. Members of the Community should not be able to participate in discussions with other members. However, users from the same partner should be able to hold discussions amongst themselves.
A. Create a sharing group for partner accounts under Sharing Settings
B. Deselect Community User Visibility under Sharing Settings
C. Update the Internal User record to Private under Sharing Settings
D. Turn off Portal User Visibility under Sharing Settings
View answer
Correct Answer: B
Question #23
Universal Containers is rapidly expanding its partner network across Latin America and Europe and has received feedback that partner engagement has been hampered by the lack of resources in the partners native languages. Which three individual steps should a Community Cloud consultant take to provide a better experience for these international partners? Choose 3 answers Select one or more of the following:
A. Enable multiple languages in the Knowledge language settings
B. Set up Translation Workbench and ensure translators are assigned
C. Use the language selector component to let users select their preferred language
D. Embed a link to Google Translate all pages
E. Set up custom URLs to route users from country domains to the correct Community pages
View answer
Correct Answer: ABC
Question #24
Which aspect of Reputation can an Administrator configure? Select one or more of the following:
A. Disable reputation for specific members in the community by user profile
B. Select badges for each reputation level from a provided icon library
C. Add new reputation levels automatically when specified point thresholds are reached
D. Exclude contributions to records when counting points towards reputation levels
View answer
Correct Answer: C
Question #25
Northern Trail Outfitters (NTO) is planning to create an HR desk for its employees. The Technology team recommend using Experience Cloud to build the HR help desk app. What should NTO consider when building the HR desk app?
A. HR user profile is only available in Employee Cloud with Employee permission set license
B. In order to protect employee privacy, the HR help desk app should be created in a different org than the main org
C. In order to leverage organizational structure, the HR help app must be created in the main org
D. HR user profile is only available in Enterprise and Performance Editions with HR permission set license
View answer
Correct Answer: C
Question #26
Universal Containers builds a Community to expose Leads and Opportunities to their resellers. They have a team Of Channel Managers who manage the partner accounts. Universal Containers wants each Channel Manager to be able to: ? Grant Or remove employees access to the partner account. ? Specify the access level (Read, Read-Write). ? Add or remove a group of employees to the partner account. ? Manage their Own group Of employees. How should the Salesforce Admin fulfill this requirement?
A. Leverage manual shares
B. Leverage Account Teams
C. Leverage public groups
D. Leverage sharing rules
View answer
Correct Answer: B
Question #27
The Capricorn Coffee Community contains a section focused on Coffee Bean Types. That section contains areas focused on Java, Arusha, and Pacamara. A Salesforce Admin needs to make sure that end users can easily discover the Java, Arusha, and Pacamara sections. When setting up the Community, which two steps should a Salesforce Admin take to meet the requirement? Choose 2 answers
A. Assign relevant articles to a group
B. Add the More Topics link to the navigation menu
C. Make sure subtopics are enabled in the page headline
D. Enable Feed Tracking for these topics
View answer
Correct Answer: AC
Question #28
Northern Trail Outfitters launched a Community using the Customer Service template. Community users have requested quick access to the Projects custom object in the Community navigation. The Community user profile has Read access on this object. Which three actions should a Community Cloud consultant take to fulfil this request? Choose 3 answers Add a menu item to the Navigation Menu component Define an External URL menu item type pointing to the Project list page Select the list view that appears on the Pr
A. Export the Customer Community template in the Builder Settings
B. Select the created Bolt solution in the Community Creation wizard
C. Select the created Bolt solution in the Builder Themes
D. Define the name, images, and features of the template
E. Export the Customer Community using Site
View answer
Correct Answer: ABC
Question #29
Universal Containers is launching a Community to provide a self-help Channel to their customers and partners. Customers and partners will search for articles, participate in discussions, and raise cases. Partners will be able to raise cases for their customers, but will NOT need channel sales capabilities. Which license should a Salesforce Admin use for the partner users?
A. Design and develop an API-level integration with the Survey and electronic signature partners and make it available for Community users
B. Install and configure the non-Lightning Components for surveys and electronic signatures available from the Partners
C. Install and configure the Community Lightning Components for surveys and electronic signatures available from the two Partners
D. Design and develop custom Community Lightning Components for surveys and electronic signatures
View answer
Correct Answer: C
Question #30
During a recent review of their partner Community, the Director of Marketing has concerns about the look and feel of the Community template they are using. Which two individual actions should a Community Cloud consultant recommend to address this issue? Choose 2 answers Select one or more of the following:
A. Install a lightning Bolt template the AppExchange
B. Build custom HTML pages according to marketing specifications
C. Implement a custom theme for the Community
D. Build Visualforce pages and apply custom CSS
View answer
Correct Answer: C

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