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ASQ CQE Exam Sample Questions | SPOTO

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Question #1
During the building phase of improvement team development, which of the following properly describes team activities? I. The team leader is usually directive. II. The team leader often delegates tasks. III. Team members prioritize and perform duties. IV. Team members are uncertain of their duties.
A. II and III only
B. I, II and III only
C. I and IV only
D. II, III and IV only
View answer
Correct Answer: C
Question #2
Refer to the following FMEA table. The columns labeled S. O. and D. refer to ratings of severity, occurrence, and detection, respectively. Which potential failure mode is most likely to be seen by a customer?
A. No soldercorrect
B. Too much solder
C. Location of solder
D. Stringing solder
View answer
Correct Answer: A
Question #3
Which of the following is NOT considered a prevention cost?
A. Writing operating procedures
B. Training
C. Data acquisition and analysis
D. Calibrating test equipment
View answer
Correct Answer: D
Question #4
The sample size for a product quality audit should be
A. ased on ANSI/ASQ Z1
B. ased on the lot size
C. stated percentage of production
D. very small quantity of product
View answer
Correct Answer: D
Question #5
The effectiveness of corrective action can best be assessed by
A. assuring that the appropriate processing documentation is changed to reflect the action taken
B. changing the data collection system to capture the results of the corrective action
C. redefining the applicable inspection, test, or process control requirements
D. measuring the results of the corrective actioncorrect
View answer
Correct Answer: D
Question #6
In reliability testing, operating an item in order to stabilize its characteristics is known as
A. burn-incorrect
B. infant mortality
C. debugging
D. derating
View answer
Correct Answer: A
Question #7
Which of the following would be considered the WEAKEST reason to initiate an audit?
A. o compare actual practice to a defined standard
B. ollow-up on corrective action
C. dentify the root cause of a recent problem
D. erify that a quality system continues to meet requirements
View answer
Correct Answer: C
Question #8
In a failure mode and effects analysis (FXIEA). the focus should be on
A. classifying as failures those items with risk priority numbers greater than 100
B. creating flowchans for the items with high risk priority number or occurrence values
C. implementing corrective action on items that have high alpha risk values
D. implementing corrective action on items that have high risk priority number or severity valuescorrect
View answer
Correct Answer: D
Question #9
The primary characteristic of risk management is being
A. simple
B. reactive
C. unnatural
D. all-inclusivecorrect
View answer
Correct Answer: D
Question #10
Benchmarking might be defined as any of the following EXCEPT:
A. A process for rigorously measuring your performance versus the best-in-class companies
B. A standard of excellence or achievement against which other similar things must be measured orjudged
C. Comparing the performance of one company to a set of standards and then to another'sperformance
D. The search for best industry practices that lead to superior performance
View answer
Correct Answer: C
Question #11
A material review board (MRB) gets its authority to act from which of the following functions?
A. Executive managementcorrect
B. Purchasing
C. Engineering
D. National or international standards
View answer
Correct Answer: A
Question #12
Who has primary responsibility for determining the purpose and scope of an audit?
A. AClient
B. BAuditee
C. CAuditor
D. DAudit manager
View answer
Correct Answer: A
Question #13
A company decides to adopt a total quality system and has started the process by developing quality policies. Rank in order, from first to last, the rest of the steps that need to be performed to implement this system. 1. Audit the system 2. Determine system requirements 3. Develop a measurement system 4. Perform continuous improvement activities H Calculator
A. 2, 1,3
B. 2, 3, 1,4correct
C. 3,2
D. 3,4, 1,2
View answer
Correct Answer: B
Question #14
Quality audits do NOT provide -
A. nswers to quality system deficiencies
B. ighlighting of faulty company operations
C. n index of quality needs
D. n anticipated indication of customer acceptance of the product
View answer
Correct Answer: A
Question #15
Findings and observations are audit terms. The best relationship between these terms is which of the following?
A. bservations are broader in scope than findings
B. bservations are seen; findings are discovered
C. bservations generally support findings
D. indings are reported in writing, observations are reported verbally
View answer
Correct Answer: C
Question #16
Which of the following techniques is used when implementing single minute exchange of die?
A. Using more fasteners and clamps
B. Eliminating the use of intermediate jigs
C. Separating internal and external setup operationscorrect
D. Adjusting and eliminating mechanization
View answer
Correct Answer: C
Question #17
Which of the following is the BEST method to developing materials for a training program on the gaps in performance?
A. Secure a workshop trainer
B. Review a record of activities
C. Set up a one shot case study
D. Allocate employees for training
View answer
Correct Answer: B
Question #18
If a quality engineer discovers a situation in which unlabeled finished product could be shipped to customers, what would be an appropriate preventive action to take?
A. Train the shipping department staff in quality tools and techniques
B. Identify the unlabeled product and have it labeled
C. Form a team to error-proof the processcorrect
D. Conduct a backward trace of the process
View answer
Correct Answer: C
Question #19
Consider the following statement: "A defect which might affect the appearance or general function of essential parts" This definition describes a seriousness classification described as
A. ncidental
B. ritical
C. inor
D. ajor
View answer
Correct Answer: D
Question #20
Which of the following tools specifies the use of a feedback cycle?
A. Flowchart
B. Cycle-time reduction
C. Gantt chart
D. Plan-do-check-actcorrect
View answer
Correct Answer: D
Question #21
Which of the following statements is true regarding a failure mode and effect analysis (FMEA)?
A. A FMEA is a pictorial representation of the reliability interdependency of components
B. A FMEA should not get updated throughout the life cycle of the product
C. The advantage of a FMEA is to communicate the risk with different stakeholders
D. The first step in the development of an FMEA is to calculate the Risk Priority Number (RPN)
View answer
Correct Answer: C
Question #22
The ideal results of a quality training effort would NOT include which of the following?
A. Increased cost-of-quality results
B. Improved working methods and morale
C. Increased productivity and job satisfaction
D. Reduced defects and employee turn-over
View answer
Correct Answer: A
Question #23
The MOST essential value of a surface plate in precision measurement application is which of the following?
A. It provides a flat working surface
B. It provides a surface free of minor vibration
C. It provides an accurate reference surface
D. It provides a chemically resistant work surface
View answer
Correct Answer: C
Question #24
An improvement in quality costs is MOST clearly indicated when:
A. Appraisal and failure costs drop
B. Prevention costs increase
C. Total quality costs fall below 15% of total sales
D. Management objectives are met
View answer
Correct Answer: D

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