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ASQ CQA Exam Questions and Answers, Certified Quality Auditor | SPOTO

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Question #1
During the opening meeting, it is the auditee's responsibility to
A. Aprepare the meeting agenda
B. Bset the audit schedule
C. Cstate the audit purpose and scope
D. Didentify safety requirements
View answer
Correct Answer: D
Question #2
An audit trail is necessary in order to
A. schedule and budget for audit assignments
B. show how and when items were reviewed
C. provide management with justification for an audit
D. provide the audit manager with audit results
View answer
Correct Answer: B
Question #3
Quality system audits are directed at evaluating the
A. specific procedures that have special significance for a company's quality mission
B. quality aspects of various segments of a company's overall approach to quality management
C. quality aspects of specific processes to measure conformance to quality standards
D. organizational units that each have specific assigned missions
View answer
Correct Answer: B
Question #4
Which of the following is an example of a short-term corrective action?
A. AImproving process capability
B. BAnalyzing a field failure
C. CObtaining missing signatures on a purchase order
D. DCorrecting the problem of obsolete drawings
View answer
Correct Answer: C
Question #5
Generally, which of the following is the most meaningful way to trace a finished product?
A. AForward from starting with the acquisition of raw materials
B. BForward from the first production activity
C. CBackward from the start of the assembly process
D. DBackward from the end point
View answer
Correct Answer: D
Question #6
An audit trail is necessary in order to
A. schedule and budget for audit assignments
B. show how and when items were reviewed
C. provide management with justification for an audit
D. provide the audit manager with audit results
View answer
Correct Answer: B
Question #7
What should be done if the audit report is delayed?
A. Cancel the audit and start a new one
B. Blame the auditee for the delay
C. Ignore the delay and proceed without notifying anyone
D. Communicate the reasons for the delay to the auditee
View answer
Correct Answer: D
Question #8
Which of the following types of data is likely to be most reliable?
A. Data from an outside source
B. Data from the audited area
C. Attributes data
D. Corroborated data
View answer
Correct Answer: D
Question #9
Which of the following best describes quality control?
A. The overall intentions and directions of an organization with regard to quality, as formally expressed by top management
B. The activities that establish the objectives and requirements for quality and for the application of quality system elements
C. The organizational structure and the procedures, processes, and resources needed to implement quality management
D. The operational techniques and activities that are used to fulfill requirements for quality
View answer
Correct Answer: D
Question #10
Which of the following audit strategies is a common technique to assess compliance to a specific requirement at all locations where that requirement is applicable?
A. Discovery method
B. Element method
C. Department method
D. Process method
View answer
Correct Answer: B
Question #11
When is it acceptable to grant an extension of the time frame for a corrective action?
A. When the auditor cannot perform the follow-up audit as scheduled
B. When the auditee determines that the proposed corrective action is not cost-effective
C. When the corrective action plan requires more time than originally anticipated
D. When there has been a change in operators who perform the task
View answer
Correct Answer: C
Question #12
What is the role of the client in an audit process?
A. Ensuring compliance with audit criteria
B. Providing evidence and information to the auditor
C. Requesting the audit
D. Conducting the audit
View answer
Correct Answer: C
Question #13
During an audit, the client learns that the auditor has recently completed a quality system audit of a major competitor. The client then questions the auditor about the competitor's audit results. The best action for the auditor to take is to
A. discuss the results of the audit with the client, only if the competitor agrees
B. go offline with the client, explain that the question is unethical, and that if the client persists, additional action by the auditor will be taken
C. explain to the client that it would be inappropriate to discuss the results of that audit
D. obtain permission from the competitor to use the results of the audit as examples for future clients, provided that the examples are not specific to business affairs or technical processes
View answer
Correct Answer: C
Question #14
A root cause of a nonconformance is defined as a problem that
A. is discovered by conducting designed experiments
B. is established through the use of fishbone diagrams
C. must be reviewed by the material review board
D. must be corrected in order to prevent a recurrence
View answer
Correct Answer: D
Question #15
The fraction of nonconforming products is plotted on which of the following types of control charts?
A. p chart
B. u chart
C. np chart
D. c chart
View answer
Correct Answer: A
Question #16
During the opening meeting, which aspect should be considered with respect to the language used during the audit?
A. Assessing the auditee's personnel language proficiency
B. Ensuring that all audit team members are fluent in the auditee's primary language
C. Confirming the language to be used during the audit
D. The language proficiency level of each auditor and auditee
View answer
Correct Answer: C
Question #17
The auditor has the most independence from the auditee in which of the following types of audits?
A. First-party
B. Supplier
C. Third-party
D. Management
View answer
Correct Answer: C
Question #18
When lower-tier documents are compared to higher-tier documents before the fieldwork starts, the comparison is called a
A. desk audit
B. process audit
C. conformance audit
D. management audit
View answer
Correct Answer: A
Question #19
Which of the following is the best method for determining the retention policy of the audit documents?
A. AAgreement between the client, the auditing organization, and the auditee
B. BThe status of corrective action for the findings written in the audit report
C. CDistribution of the final audit report
D. DSignificance of the audit findings written in the final audit report
View answer
Correct Answer: A
Question #20
A root cause of a nonconformance is defined as a problem that
A. is discovered by conducting designed experiments
B. is established through the use of fishbone diagrams
C. must be reviewed by the material review board
D. must be corrected in order to prevent a recurrence
View answer
Correct Answer: D
Question #21
A company has decided to invest more resources in quality planning, process control, and supplier evaluation. According to the Cost of Quality (COQ) framework, which cost category is the company primarily focusing on?
A. Appraisal Costs
B. Internal Failure Costs
C. External Failure Costs
D. Prevention Costs
View answer
Correct Answer: D
Question #22
Which of the following requests by an auditor is likely to obtain the most objective evidence for verification?
A. A''What kind of information do you receive?''
B. B''Who provides the information to you?''
C. C''Describe how you receive information
D. D''Show me the information you have received
View answer
Correct Answer: D
Question #23
Which of the following soft skills is most important for a quality auditor when conducting interviews during the audit process?
A. Persuasive abilities to convince the interviewee to share information
B. Public speaking skills to present findings to a large audience
C. Conflict resolution skills to manage disagreements among audit team members
D. Active listening skills to accurately understand the interviewee's perspective
View answer
Correct Answer: D
Question #24
An audit trail is necessary in order to
A. schedule and budget for audit assignments
B. show how and when items were reviewed
C. provide management with justification for an audit
D. provide the audit manager with audit results
View answer
Correct Answer: B
Question #25
Auditors can use flowcharts in their work in order to
A. analyze the causal factors of process dispersion
B. understand the overall process or system being audited
C. distinguish variations in a process over time
D. determine process capability and uniformity
View answer
Correct Answer: B
Question #26
An auditee responds to a corrective action request by stating that the problem has never occurred before and is "not the norm for our operation." Which of the following is the most appropriate action for the lead auditor?
A. Note that the deficiency is the result of a random occurrence
B. Draft a response explicitly requesting a more concise root-cause analysis
C. Confer with the audit client to assess the appropriateness of the response
D. Schedule a follow-up audit immediately
View answer
Correct Answer: B
Question #27
An auditee has responded to all requests for corrective action in a timely manner. Which of the following is the next step for the auditor?
A. AClose all those findings in which the response is accompanied by adequate objective evidence
B. BEvaluate the adequacy of the responses
C. CSchedule a follow-up audit to verify corrective action
D. DSchedule a follow-up audit for critical items and schedule verification for other routine items at the next scheduled audit
View answer
Correct Answer: B
Question #28
When lower-tier documents are compared to higher-tier documents before the fieldwork starts, the comparison is called a
A. desk audit
B. process audit
C. conformance audit
D. management audit
View answer
Correct Answer: A
Question #29
Which of the following is NOT a factor that may affect the reliability of audit findings and conclusions?
A. The objectivity and impartiality of the audit process
B. Sufficiency and appropriateness of audit evidence
C. The auditee's hospitality towards the audit team
D. Biases and conflicts of interest of auditors
View answer
Correct Answer: C
Question #30
When lower - tier documents are compared to higher - tier documents before the fieldwork starts, the comparison is called a
A. desk audit
B. process audit
C. conformance audit
D. management audit
View answer
Correct Answer: A

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