السؤال #1

Cloud Kicks wants to represent stages for opportunities within the sales process.Which Salesforce Lightning Designing System (SLDS) component should berecommended?

A. Scoped Tabs

B. Activity Timeline

C. Progress indicator

D. Path

عرض الإجابة

اجابة صحيحة: C

السؤال #2

A sales representative wants to personalize their own user experience.Which two recommendations should be made to provide more intuitive access regularly used content?Choose 2 answers

A. Personalize the Navigation bar

B. Set up Quick Links in the Utility bar

C. Customize the Home page experience

D. Create shortcuts Favorites

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اجابة صحيحة: AB

السؤال #3

Cloud Kicks wants to modify one of its custom Lightning Web Components so that its administrators can change the look and feel depending on what type of Lightning page is used in. Which feature should be recommended?

A. Styling hooks

B. CSS loaded as a static resource

C. App Builder styling propertycorrect

D. SLDS utility classes

عرض الإجابة

اجابة صحيحة: C

السؤال #4

How should a UX designer differentiate between a voice and a tone?

A. Voice reflects the frequency and tone is one's pitch

B. Voice reflects the personality of the brand, and tone adapts based on the context or situation

C. Voice reflects the expression and the tone is the way one designs

D. Voice reflects the character and tone is one's strength

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اجابة صحيحة: B

السؤال #5

A UX Designer is creating a customer support site in ExperienceBuilder that will be internationalized across 12 different countries. Which two design considerations should be made when planning for this site?

A. Countries may read text in a different (right to left vs

B. Country flags used as links to adjust languages provide an ideal way to switch between locales or languages for users

C. Colors may have different contrast rations in some countries and need adjust contrast for proper visibility by users

D. Colors may have different culture meanings in different countries, changing the intent of UI elements

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اجابة صحيحة: AD

السؤال #6

Which two resource of the Salesforce Lightning Design System (SLDS) could be used to make custom application look, act, and sound like Salesforce? Choose 2 answers

A. In-App Guidance

B. Blueprints and tokens

C. Full functional components

D. Guidelines for voice and tone

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اجابة صحيحة: BC

السؤال #7

A UX Designer has created a new form for a call center that takes special delivery information from its customers. The designer wants to ensure the call center staff finds the form easy and intuitive to use. Which kind of testing should be conducted to validate this?

A. Qualitative

B. Usability Testing

C. Surver

D. Focus Groups

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اجابة صحيحة: B

السؤال #8

Cloud Kicks’ Sales team needs in-App Guidance for key functions and processes so they can maximum their time. In which three ways should a UX Designer customize the Salesforce Help Menu to meet this request? Choose 3 answers

A. Provide the user with a site map of all the content

B. Add links to printable tipsheets or training videos

C. Create a just-in-time pop-up content based on new feature rollouts

D. Provide access to specific Trailhead or MyTrailhead content

E. Add links to a company dictionary or glossary of key terms

عرض الإجابة

اجابة صحيحة: ACE

السؤال #9

A UX Designer has recently released a feature on experience Cloudand wants to know if the feature was successful and track usability over time.Which research methodology should be used?

A. Qualification

B. Quantitative

C. Qualitative

D. Quantizing

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اجابة صحيحة: C

السؤال #10

A UX Designer wants to ensure new Salesforce users are given the appropriate onboarding experience. Which two on-App Guidance customizations should be used?

A. Specify prompt schedulingcorrect

B. Customize prompt themecorrect

C. Set prompt permissionscorrect

D. Configure minimum three steps

عرض الإجابة

اجابة صحيحة: ABC

السؤال #11

The UX Designer at Cloud Kicks is asked to make the website size and content adapt to the screen size, platform and orientation. Which design should the design use?

A. Responsive

B. Refactored

C. Reactive

D. Proactive

عرض الإجابة

اجابة صحيحة: A

السؤال #12

A UX Designer has been asked to improve Salesforce adoptionamong sales representatives at Cloud Kicks. After conducting stakeholder and user interviews, the designer finds there is no clear, consistent sales process.What should the designer do next?

A. Tell the customer they need to improve operations before anywork can be done

B. Log the findings and move forward with presenting possible solutions

C. Recommend Field Level Validation to ensure users are entering the correct data

D. Conduct a workshop with stakeholders to align on the current state and build consensus

عرض الإجابة

اجابة صحيحة: D

السؤال #13

Cloud kicks wants to incorporates human-centered design across its organization Which two practices should be adopted

A. Including innovative ideas to showcase technology

B. observing user behavior

C. putting oneself in thesituation of the end-user

D. creating requirements based on business leaders priorities

عرض الإجابة

اجابة صحيحة: BD

السؤال #14

A UX Designer is designing a Service Cloud implementation for service representatives who should be able to view the history of cases that a specific customer has submitted. Which hierarchy of information should the representative go through to view that list?

A. All Contacts > Contact Detail > Account Detail > Case Related List

B. All Contacts > Contact Detail > Case Related List > Account Detail

C. All Cases > Case Detail > Contact Detail > Account Related List

D. All Accounts > Account Detail > Contact Detail > Case Related List

عرض الإجابة

اجابة صحيحة: D

السؤال #15

The UX Designer at Cloud Kicks is considering using a custom Lightning component to fulfill a specific business requirement. Which two best practices should be considered? Choose 2 answers

A. Prioritize Aura markup even if there is a Lightning Web Component (LWC) available

B. Find the dosest Salesforce Lightning Design System (SLDS) Blueprint to help inform the custom Lightning component

C. Create HTML markup and link the SLDS stylesheet via static Resource

D. Exhaust the list of available base Lightning component in the component Library

عرض الإجابة

اجابة صحيحة: ACD

السؤال #16

What should a UX Designer use to design responsively within the Salesforce Lightning Design System (SLDS)?

A. JavaScript

B. Material Design

C. Lattice System

D. Grid System

عرض الإجابة

اجابة صحيحة: D

السؤال #17

Cloud Kicks (CK) is going to conduct some interviews surveys with users to better understand their Purchasing habits. CK’s UX Designer wants to get the most accurate view of customers’ purchasing behaviors using these research methods. Which two response biases should the designer be aware of when interviewing or surveying users? Choose 2 answers

A. Social Desirability Biascorrect

B. Randimized Bias

C. Objectivity Biascorrect

D. Recency Biascorrect

عرض الإجابة

اجابة صحيحة: ACD

السؤال #18

A UX Designer has created a new form for a call center that takes special delivery information from its customers.The designer wants to ensure the call center staff finds the form easy and intuitive to use.Which kind of testing should be conducted to validate this?

A. Usability Testing

B. Surver

C. Focus Groups

D. Qualitative

عرض الإجابة

اجابة صحيحة: D

السؤال #19

Cloud kicks wants to hire a deal closer. Which three activities would someone in this role do each day? Choose 3 answers

A. Update existing prospect and customer records

B. Log activities such as calls, emails, and notes

C. Review and work through their list of leads or opportunities

D. Create cases from issues

E. Customize and administer Salesforce

عرض الإجابة

اجابة صحيحة: ADE

السؤال #20

A UX Designer is in the process of designing a new page layout for a custom object in Salesforce. How should the designer ensure the best end-user experience?

A. Include all potentially useful fields

B. Make field labels and API names identical

C. Mark all fields as required

D. Group similar fields using sections

عرض الإجابة

اجابة صحيحة: D

السؤال #21

Which goal would be important in undertaking a Consequence Scanning exercise before launching a new product?

A. Reframe the product objectives from multiple, diverse perspectives

B. Encourage team well-being through collaboration

C. Identify the best angle for positive launch press coverage

عرض الإجابة

اجابة صحيحة: A

السؤال #22

Cloud Kicks (CK) is incorporating Relationship Design principle into its business model and customer offerings wherever possible. Choose3 answers

A. Prioritizing Innovation over copying the competition

B. Releasing Salesforce updates in managed packages over unmanaged packages

C. Reframing products in terms of user value over features and functions

D. Prioritize engagement number of impressions

E. Uncovering customer needs over broadcasting product benefits

عرض الإجابة

اجابة صحيحة: ACD

السؤال #23

Cloud Kicks wants to implement its company colors in all UI components, like buttons and icons, using a custom themes. How does the Salesforce Lightning Design System (SLDS) ensure the UI components align with the theme?

A. Design tokens prefixed with "brand"correct

B. JS libraries loaded from a static resource

C. CSS Hex colors

D. Builder panels

عرض الإجابة

اجابة صحيحة: A

السؤال #24

A UX Designer at Cloud Kicks has the requirements and some user scenarios but wants to test how a new feature will be received by the user. What should the designer create and showto the user to test the content and structure of the new feature?

A. Wireframe Prototype

B. Heuristic Review

C. Dairy Study

D. Task Analysis

عرض الإجابة

اجابة صحيحة: A

السؤال #25

Cloud Kicks wants its users to know when a new feature is enabled or available with a short video explaining the new feature. What should be recommended?

A. Lightning Path componentcorrect

B. Docked prompt using In-App Guidance

C. Custom video component

D. Utility bar with embedded video

عرض الإجابة

اجابة صحيحة: A

السؤال #26

Cloud Kicks (CK) has already identified its user personas. The UX Designer wants to synthesize what CK knows about the users so that a shared understanding is created with the rest of the organization. Which tool should be used to share this insight?

A. A/B Testing

B. Full Recorded Interviews

C. Empathy Map

D. Heuristic Reviewcorrect

عرض الإجابة

اجابة صحيحة: D

السؤال #27

Universal Containers (UC) has implemented Service Cloud. There is a flag field on the case object that marks a case as (Sensitive). UC requested that this flag can be viewed by all users who have access to the case but only be edited by the assigned case assessor. The case assessor is a lookup field on the case object.How can an architect achieve this requirement?

A. Permission Set

B. Object Permissions

C. Custom Lightning Component

D. Field-level security

عرض الإجابة

اجابة صحيحة: C

السؤال #28

Users from a small group within a salesteams have complained about an object that is often used only by them that has not been a edit to their lighting app due to small volume of users the administrator is not considering a new app for themWhich two salesforce features should be suggested toimprove the end-user experience ?

A. Favorite the often used object

B. add the objects related list to the home page

C. personalized the navigation bar

D. create a custom component on a dashboard

عرض الإجابة

اجابة صحيحة: CD

السؤال #29

A UX Designer has completed discovery, research analysis, and ideation. How should they prepare for the next phase?

A. Build partnerships

B. Create business model canvas

C. Continue iterating

D. Determine what to prototype

عرض الإجابة

اجابة صحيحة: D

السؤال #30

Which two steps should a UX Designer take to create and deliver responsible and transparent AI technology? Choose 2 answers

A. Collect as much data from the user as possible for a catered experience

B. Design AI that is seamless enough so the user does not notice

C. Document model cards to clarify intended context and use cases

D. Provide clear explanations of AI predictions or recommendations

عرض الإجابة

اجابة صحيحة: ACD

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View The Updated Salesforce Exam Questions

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اجتياز اختبار الممارسة Cisco وPMP وCISA وCISM وAWS بنسبة 100% للبيع!
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