السؤال #1

An administrator need to analyze the performance of the Loyalty Program. What Loyalty Analyze permission does a System Administrator need to set up a customized?

A. Loyalty Analytics Usercorrect

B. CRM Analytics User

C. CLAAnalytics base admin

D. Data pipeline user

عرض الإجابة

اجابة صحيحة: A

السؤال #2

A total group wants to implement a Loyalty program that gives its members points based on the numbers of nights per stay each time members visit one of its hotels.Once a customer reaches 1000 points, members can redeem points with any hotel within the hotel group. The points can be converted to cover the cost of one night's stay on the next visit. The hotel group hopes this incentive will encourage its members to book more frequently, increasing revenue.Which type of currency should a Loyalty Consultant use

A. Qualifying Points

B. Tier Qualifying Points

C. Non-Qualifying and Qualifying Points

D. Non-Qualifying Points

عرض الإجابة

اجابة صحيحة: D

السؤال #3

What is the most efficient way to automatically reset qualifying points for high volume Loyalty Programs?

A. The reset period is defined at the Tier Group level; Loyalty Management will automatically process it every night to ensure efficient point calculation

B. Use the out-of-the-box ‘Reset Qualifying Points” data processing engine and trigger its execution using, for instance, a Schedule-Triggered Flow

C. Create Schedule-Triggered Flow that to be executed every night This flow will scan the expired reset Period at the Group Level and rese the points using the out-of-the-box Reset point flow action

D. Develop an Apex Time Trigger to scan all Member Currencies and reset Qualifying points every time a reset period has expire

عرض الإجابة

اجابة صحيحة: B

السؤال #4

A company has new accrual and redemption partner that they wish to add to its Loyalty program as part of a strategic business partnership. Once the Administrator selects the loyalty program, which steps should the Administrator take to add new partner to the program?

A. Enter the program partner name > Associate to an account> Set program partner type to ‘Both’ (Accrual and Redemption)correct

B. Enter the partner contact name > Associate to a partner Contact Name > Set program type to ‘Both’ (Accrual and Redemption)

C. Enter the program partner name > Associate to a Partner Contact Name > Set program partner type to ‘Both’ (Accrual and Redemption)

D. Chose relevant account name to Associate to the program > Set program partner type to ‘Both’ (Accrual and Redemption)

عرض الإجابة

اجابة صحيحة: A

السؤال #5

Northern Trail Outfitters wants to show member information in its member portal hosted outside of Salesforce. What is a prerequisite for using Loyalty APIs to fetch the member information?

A. Create custom objects in Loyalty

B. Create a Connected App in Platformcorrect

C. Create customer integration code

D. Create Data Processing jobs

عرض الإجابة

اجابة صحيحة: B

السؤال #6

Universal Containers (UC) has defined a points-based Loyalty Program, and the Loyalty members must receive an email with the point balance every time it is updated.What should the Salesforce Administrator set up to enable a real-time currency model?

A. Create a Flow to update the Points Balance field

B. Enable Real-Time Update of Qualifying Points Balance

C. Enable Real-Time Update of Non-Qualifying Points Balance

D. Non-Qualifying Points updates happen in real-time by defaultto enable real-time updates of point balances in a points-based Loyalty Program, the Salesforce Administrator should:Option B"Enable Real-Time Update of Qualifying Points Balance

عرض الإجابة

اجابة صحيحة: B

السؤال #7

A Marketing Manager is trying to find a dashboard that shows a reward programs progress but does not see any reports or dashboards with this information. What does an Administrator need to do to present Loyalty Program data to the Marketing Manager?

A. Modify the Marketing user profile to include permission to run reports

B. Create a permission set to run reports and assign it to marketing users

C. Enable CRM Analytics and create a Loyalty app

D. Search Salesforce AppExchange for Loyalty Analytics apps

عرض الإجابة

اجابة صحيحة: C

السؤال #8

An IT Administrator has received a request from the Customer Service team to enable agents to view the Loyalty Program Member information on a Case record in Service Cloud.What steps should the Administrator take to configure this?

A. On the Case Page Layout, the Related Record component should be added with the 'First Lookup' selected as the 'Loyalty Program 0 Member'

B. On the Case Page Layout, the View Member Profile' component should be added and the required Related Lists from Loyalty Program ?Member should be selected

C. On the Case Page Layout, the Loyalty Program Member Related Lists are available and should be directly embedded to show the Loyalty information

D. On the Case Page Layout, the View Related Membership' action should be added to the Highlights panel and the Loyalty information to be displayed should be selected

عرض الإجابة

اجابة صحيحة: B

السؤال #9

What is the most efficient way to automatically reset qualifying points for high volume Loyalty Programs?

A. The reset period is defined at the Tier Group level; Loyalty Management will automatically process it every night to ensure efficient point calculation

B. Use the out-of-the-box ‘Reset Qualifying Points” data processing engine and trigger its execution using, for instance, a Schedule-Triggered Flow

C. Create Schedule-Triggered Flow that to be executed every night This flow will scan the expired reset Period at the Group Level and rese the points using the out-of-the-box Reset point flow action

D. Develop an Apex Time Trigger to scan all Member Currencies and reset Qualifying points every time a reset period has expire

عرض الإجابة

اجابة صحيحة: B

السؤال #10

A Customer Support Manager noticed that the customers support team’s performance decreased since the company rolled out the Loyalty Program. The customer Support Agents complain that finding information about the Loyalty Program Member takes a lot of the time. What is the standard solution to display the information regarding the Loyalty? Program Member on the case detail page?

A. Create formula fields on Case Object

B. Create a Screen Flow

C. Embed Loyalty Member Profile Cardscorrect

D. Develop a custom component

عرض الإجابة

اجابة صحيحة: C

السؤال #11

A loyalty Program has two existing partners, a snacks manufacture and a beverages importer. There are two new products that need to be directly associated with the respective partner products within the loyalty partner product section.The below products have been added to the system and are available under the product objects. Chocolate cookies, linked with product category snacks Green soda from beverage importerWhich two steps should an Administrator take to fulfill task with the least effort?

A. Add the partner in the lookup on the snack product

B. Choose `'Category'' option and map the Chocolate cookies to the partner

C. Add the partner in the Lookup on the Chocolate cookie product

D. Choose `'Product" option and map the green soda to the partner

عرض الإجابة

اجابة صحيحة: CD

السؤال #12

A loyalty Program would like to set up a new process where a push notification or email will be sent to the client immediately after a voucher is added to their member account within Salesforce Marketing Cloud. The notification message will require the “first name” and the “membership number” to personalize the message and, a custom object named “voucher issued” with the necessary data attributes. Which option for the entry event should be selected as the preferred implementation approach that can meet the

A. Option Acorrect

B. Option B

C. Option C

D. Option D

عرض الإجابة

اجابة صحيحة: A

السؤال #13

What is a business use case for integrating Marketing Cloud Personalization with Loyalty Management?

A. To enable the purchasing of products and take payment

B. To create unified profile from multiple source of truth and build a golden record

C. To be able to send personalized marketing emails in batches

D. To offer promotions in real-time to customers

عرض الإجابة

اجابة صحيحة: D

السؤال #14

A Loyalty Management Consultant recently created a new analytics app, but users cannot access the app. Which two statement correctly describes hot to grant proper access on the user detail page?

A. Assign user access to the analytics for Loyalty role

B. Assign access by checking CRM analytics plus user

C. Assign user access to permission sets for analytics for Loyalty

D. Assign the user the analytics profile for analytics for Loyalty

عرض الإجابة

اجابة صحيحة: AC

السؤال #15

Universal container launched a Loyalty Program. The salesforce Administrator to….. to create a private portal for the Loyalty Program. What is the last step the Salesforce Administrator must complete?

A. Associate the Loyalty Program with the site

B. Activate the Experience Cloud sitecorrect

C. Add the relevant Experience Cloud components to the pages

D. Create the Experience Cloud site

عرض الإجابة

اجابة صحيحة: B

السؤال #16

When integrating with external systems, what is a critical step for a successful integration?

A. Automating tier progression rules

B. Disabling Salesforce native features temporarily

C. Validating API endpoints and data mappings

D. Configuring loyalty templates for self-service portals

عرض الإجابة

اجابة صحيحة: C

السؤال #17

Universal Container sells sports shoes through on eCommerce system. The Loyalty Program Members earn points in real-time with every purchase made. How can this be built into Salesforce?

A. Download an app from the AppExchange to connect Salesforce and the external system

B. Create customer web service with Order Object

C. Create an schedule process to call the external system

D. Create with the external system to create Transaction Journals

عرض الإجابة

اجابة صحيحة: D

السؤال #18

An Administrator needs to analyze the performance of the Loyalty Program.What Loyalty Analytics permission does a System Administrator need to set up and customize?

A. Loyalty Analytics User

B. CLAAnalytics Base Admin

C. Data Pipeline User

D. CRM Analytics User

عرض الإجابة

اجابة صحيحة: A

السؤال #19

A Customer Support Manager noticed that the customers supportteam'sperformance decreased since the company rolled out the Loyalty Program. The customer Support Agents complain that finding information about the Loyalty Program Member takes a lot of the time.What is the standard solution to display the information regarding theLoyalty? Program Member on the case detail page?

A. Create formula fields on Case Object

B. Create a Screen Flow

C. Embed Loyalty Member Profile Cards

D. Develop a custom component

عرض الإجابة

اجابة صحيحة: C

السؤال #20

A Consultant will need to create a new voucher definition for a new voucher, wherever the new voucher has the requirements. A total of two vouchers will be issued to the member. The first voucher has a face value of $100, and the second voucher has a face value of $200. Both vouchers must be used within three months after the first voucher’s disbursement date. The first voucher will be issued to the members over a period of a month. Which voucher definition settings will fulfill the new voucher’s requiremen

A. Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Checkedcorrect

B. Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Unchecked

C. Type: Fixed valued, Expiration Type: Period, Expiration Period: 90, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Checked

D. Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Unchecked

عرض الإجابة

اجابة صحيحة: A

السؤال #21

Cloud kicks wants to identify specific tier members to be used for a journey within Marketing Cloud. The company wants to encourage Loyalty Tier B customers to become Loyalty Tier A customers. What objects must be synchronized into Marketing Cloud to achieve the segmentation for this audience.

A. Contact, Account, and Opportunity

B. Contact, Member Rewards Tier, and Loyalty Member Tier and Campaign

C. Voucher Definition, products, and Loyalty Member Tier

D. Contact Loyalty Program Member, and Loyalty Member Tiercorrect

عرض الإجابة

اجابة صحيحة: D

السؤال #22

When configuring partner management, what is an important consideration?

A. Restricting partner access to loyalty dashboards

B. Setting up reward eligibility rules for partners

C. Automating all partner interactions

D. Integrating partner management with third-party systems

عرض الإجابة

اجابة صحيحة: B

السؤال #23

What three types of vouchers can be configured in Loyalty Management?

A. Promo Codecorrect

B. Discount Percentagecorrect

C. Fixed Valuecorrect

D. Gift Card

E. Product or Servicecorrect

عرض الإجابة

اجابة صحيحة: ABCE

السؤال #24

What is a business use case for integrating Marketing Cloud Personalization with Loyalty Management?

A. To enable the purchasing of products and take payment

B. To create unified profile from multiple source of truth and build a golden record

C. To be able to send personalized marketing emails in batches

D. To offer promotions in real-time to customers

عرض الإجابة

اجابة صحيحة: D

السؤال #25

The Member Services team wants to view the information of a member's recent transactions and manual adjustments on the Contact record.What are the two recommendations that an IT Administrator should suggest?

A. Embed the `Member Summary Embedded Dashboard on the Contact record

B. Embed the Member Service Manager Home Dashboard on the Contact record

C. Add the `Transaction Journals' related list to the Contact record

D. Add the `View Member Profile' component on the Contact record

عرض الإجابة

اجابة صحيحة: AC

السؤال #26

What is a business use case for integrating Marketing Cloud Personalization with Loyalty Management?

A. To enable the purchasing of products and take payment

B. To create unified profile from multiple source of truth and build a golden record

C. To be able to send personalized marketing emails in batches

D. To offer promotions in real-time to customers

عرض الإجابة

اجابة صحيحة: D

السؤال #27

Which two features below are supported in the reference integration between Loyalty and Commerce Cloud?

A. Loyalty membership mergecorrect

B. Loyalty member profilecorrect

C. Loyalty member enrollmentcorrect

D. Resetting tier points

عرض الإجابة

اجابة صحيحة: ABC

السؤال #28

Universal Container have a points-based Loyalty Program and a B2C commerce website built with a Commerce built with a Commerce Cloudsolution; the clients orders are already synchronized with Loyalty Management. With the every purchase, Loyalty members will earn points. The Directory wants to have traceability of every order transaction on the Loyalty Management app.What does the Salesforce Administrator have to do?

A. Use standard Order Lookup on the Loyalty Ledger object

B. Create a custom text field in Transaction Journal object to save the order purchased by the client

C. Use the standard Order Lookup of the Transaction Journal Object

D. Create a custom Lookup field in Transaction Journal object to save the order purchased by the Loyalty member

عرض الإجابة

اجابة صحيحة: C

السؤال #29

A Consultant will need to create a new voucher definition for a new voucher, wherever the new voucher has the requirements. A total of two vouchers will be issued to the member. The first voucher has a face value of $100, and the second voucher has a face value of $200. Both vouchers must be used within three months after the first voucher’s disbursement date. The first voucher will be issued to the members over a period of a month. Which voucher definition settings will fulfill the new voucher’s requiremen

A. Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Checked

B. Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Uncheckedcorrect

C. Type: Fixed valued, Expiration Type: Period, Expiration Period: 90, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Checked

D. Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Unchecked

عرض الإجابة

اجابة صحيحة: B

السؤال #30

How is Loyalty Management data, including Loyalty Program, Loyalty Tier, and Member Benefits made available in Salesforce CDP?

A. Configure Loyalty data in the CDP through S3 buckets (Cloud)

B. Configure the Loyalty Data Accelerator Package

C. Ensure Loyalty data is enabled and mapped in the CDP daily

D. Configure Loyalty Management Bundle Data Mappings

عرض الإجابة

اجابة صحيحة: D

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اجتياز اختبار الممارسة Cisco وPMP وCISA وCISM وAWS بنسبة 100% للبيع! احصل الان

View The Updated Salesforce Exam Questions

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اجتياز اختبار الممارسة Cisco وPMP وCISA وCISM وAWS بنسبة 100% للبيع!
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