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السؤال #1
Cloud Kicks needs to associate some Contacts with more than one Account. Which solution should a consultant recommend to meet this requirement?
A. Use lead conversion to automatically copy the Contact information from Account A to Account B
B. Use the Contact roles related list on Accounts
C. Add Contact to the partners related list on the other Accounts
D. Use the Contact to multiple accounts feature
عرض الإجابة
اجابة صحيحة: D
السؤال #2
CloudKicks needs to set sales quotas for all sales reps.Which three solutions should the consultant consider? Choose 3 answers
A. Use the Data Import Wizard
B. Enable Forecast Quotas from Setup
C. Use the API
D. Assign Quota values by profile
E. Use Data Loader
عرض الإجابة
اجابة صحيحة: CDE
السؤال #3
When an Opportunity Stage is marked as Closed Won, Cloud Kicks wants an email to be sent to a team of Executives. This email should include details about the Opportunity along with the related Opportunity Products and Account. Which solution should the Consultant recommend to active this requirement?
A. Use Workflow rules and HTML Email Templates
B. Develop an Inbound Email Service
C. Develop a custom Apex Trigger that uses custom email messaging
D. Use Process Builder and HTML Email Templates
عرض الإجابة
اجابة صحيحة: C
السؤال #4
Up to this point, two sales have had separate accounts and opportunities. Sales Rep A wants to include Sales Rep B in a few opportunities on one account.Which two actions can Sales Rep A allow Sales Rep B to do when Account Teams are enabled and used for this account? Choose 2 answers
A. Grant Read access on the account's cases
B. Edit all opportunities on the account
C. View the account and keep activities private
D. View one of the opportunities on the account
عرض الإجابة
اجابة صحيحة: AB
السؤال #5
A consultant has been tasked with analyzing the way sates reps use Salesforce to work a deal from inception to close, and then presenting this information to management. What should the consultant utilize to present the information?
A. Sales Architecture Map
B. Business Process Map
C. System Landscape Diagram
D. Entity Relationship Diagram
عرض الإجابة
اجابة صحيحة: B
السؤال #6
Cloud Kicks manages prospects for lead generation in a marketing application. To ensure data quality, which prospects should the consultant migrate from the marketing application to lead records?
A. All prospects
B. Contacted prospects
C. Qualified prospects
عرض الإجابة
اجابة صحيحة: C
السؤال #7
Universal Containers has configured a private sharing model for accounts and opportunities. As part of its sales strategy, each sales representative collaborates with the same set of Individuals for each opportunity. What should a consultant recommend to grant sales Rep the appropriate access to an opportunity?
A. Create a public group for each team and have the sales representatives manually share the opportunity with their respective group
B. Enable Chatter and configure a customer Chatter group for the opportunity to allow collaboration on u ideas
C. Create a trigger for each sales representative that would automatically share the opportunity with his or her default opportunity team
D. Enable opportunity team selling and have each sales representative configure his or her default opportunity team
عرض الإجابة
اجابة صحيحة: D
السؤال #8
Universal Containers has just enabled advanced currency management. The Vice-president (VP) of Asia Pacific Sales wants to view currency in opportunity revenue reports in both the corporate currency of USE and the relevant country's currency. The VP of Asia Pacific Sales uses USE as the default currency. What solution should a consultant recommend to meet this requirement?
A. Create a dashboard and set the display currency to show all currencies for Asia Pacific
B. Create an opportunity revenue report for each country and use a Joined report to display values
C. Create a dashboard and a dashboard filter to only display Asia Pacific currencies
D. Create an opportunity revenue report and include the amount and converted amount values
عرض الإجابة
اجابة صحيحة: D
السؤال #9
Cloud Kicks has configured Account Teams and is ready to go live in Production. How should the consultant migrate the Account Team configuration to Production?
A. Deploy them with Change Sets
B. Create them manually
C. Insert them with Workbench
D. Distribute them with packages
عرض الإجابة
اجابة صحيحة: A
السؤال #10
Universal Containers needs to track quarterly sales goals for users. What are three ways a consultant can display sales goals and allow users to track their progress toward their goals? Choose 3 answers
A. Enable show quota % attainment
B. Create a Custom Report Type Including Forecasting quotas with forecasting Items
C. Enable forecast adjustments
D. Disable opportunity quantity forecasts
E. Enable and show quotas
عرض الإجابة
اجابة صحيحة: ABC
السؤال #11
UC needs to show a dashboard with forecast by product family with quotas. What solution should consultant recommend?
A. Build a custom report with closed forecasting quotas with forecasting items
B. Build a joined report with closed opportunities, forecasting items, and quotas
C. Create an analytical snapshot to capture the opportunity forecast
D. Customize Quotas with product report and add necessary fields
عرض الإجابة
اجابة صحيحة: C
السؤال #12
Cloud Kicks want to utilize Opportunities to report and track subscriptions to its "Shoe of the Month" club. Subscribers can pay in full (all at one time), weekly, monthly, or quarterly. Which solution should the Consultant recommend to meet Cloud Kicks needs?
A. Enable schedules on the Product Object
B. Configure the use of contracts with a lookup to the Opportunity object
C. Configure the use of assets with a lookup to the opportunity object
D. Enable schedules on the Opportunity object
عرض الإجابة
اجابة صحيحة: A
السؤال #13
Universal Containers has configured the Account organization-wide default (OWD) sharing as Public Read Only. All customer Accounts are owned by the customer successmanager. When a customer calls support to update their contact information, the support agent on their Account team is unable to edit the Account.Which approach should a consultant recommend allowing the support agent to edit the Account, while still enforcing the Public Read Only OWD?
A. The support agent should add themselves to the customer's Account team to grant Edit permissions
B. The support agent should contact the customer success manager to update the Account
C. The customer success manager should change the owner of the Account to the support agent
D. The customer success manager should include the support agent on the default Account team with Edit permissions
عرض الإجابة
اجابة صحيحة: D
السؤال #14
Universal Containers is planning to migrate two million account records and 10 million contact records from its existing legacy CRM application to sales cloud. Which solution should the consultant recommend?
A. Batch Apex
B. Data Import Wizard
C. Data Loader
D. Third-party tool
عرض الإجابة
اجابة صحيحة: D
السؤال #15
Cloud Kicks (CK) has recently lost several large deals to a competitor. CK management wants to start tracking the reasons why opportunities are being lost. What is the most efficient way for a consultant to meet this requirement?
A. Create a new record type on the Opportunity object
B. Create a new custom field on the Opportunity object
C. Create a Competitor channel in Slack to share insights and stories
D. Create a new custom object to track competitors
عرض الإجابة
اجابة صحيحة: B
السؤال #16
Universal Containers is deploying a formal sales methodology while implementing salesforce. What should a consultant recommend to ensure the alignment of the sales methodology and Salesforce? Choose three
A. Embed custom components within Salesforce to support the sales methodology
B. Override Salesforce user interface with the sales methodology user interface
C. Consider available sales methodology AppExchange applications
D. Develop data integration between salesforce and the sales methodology database
E. Configure Salesforce Standard and custom objects to support the sales methodology
عرض الإجابة
اجابة صحيحة: ACE
السؤال #17
Cloud Kicks is a large global company. The week of global training falls on a holiday week for the European region of the office on holiday.Which best practice should the Consultant recommend to overcome this obstacle?
A. Run the training as planned and record it so the other users can watch the video
B. Talk to the manager of that region and tell them how important training is and that they should come
C. Set up training session for just European region and run the scheduled training
D. Move training for all users to the following week and communicate the change
عرض الإجابة
اجابة صحيحة: C
السؤال #18
During the Deploy phase at Cloud Kicks, users are finding it difficult to use a new system, which is adoption. How should the consultant avoid this issue in the future?
A. Design a solution during the Build phase
B. Conduct a Beta review during the Validate phase
C. Gain buy-in during the Analyze phase
D. Develop test scripts during the Plan phase
عرض الإجابة
اجابة صحيحة: B
السؤال #19
Cloud Kicks is implementing Sales Cloud and has asked a consultant to create an architecture diagram of the system. Which stage of the project lifecycle does this fall under?
A. Plan
B. Document
C. Test
D. Design
عرض الإجابة
اجابة صحيحة: D
السؤال #20
Universal Containers (UC) hired a consulting company to implement Sales Cloud. This will be the third CRM application UC has used in the past years. Employees have failed to adopt the previous two applications. Which step should be part of UC's plan to help drive adoption of Sales Cloud?
A. Identify change management champions
B. Implement User Acceptance Testing (UAT)
C. Revoke user access to legacy systems
عرض الإجابة
اجابة صحيحة: A
السؤال #21
Cloud Kicks acquired a shoe distribution company. The VP of Technology wants to migrate all the sales data into Cloud Kicks' Salesforce instance. Which data migration sequence should the Consultant recommend for the objects?
A. Users, Products, Price Books, Accounts, Contacts, Opportunities, Opportunity Line Items, Quotes, Quote Line items
B. Products, Price Books, Users, Opportunities, Opportunity Line Items, Quotes, Quote Line items, Accounts, Contacts
C. Products, Price Books, Users, contacts, Accounts, Opportunities, Opportunity Line items, Quotes, Quote Line items
D. Users, Products, Currency, Price Books, Quotes, Quote Line Items, Accounts, Opportunities, Opportunity Line Item
عرض الإجابة
اجابة صحيحة: A
السؤال #22
The sales director at Cloud Kicks wants to prevent users from viewing each other's Opportunities but wants them to check to see that the Account already exists prior to creating a new Account. Which organization-wide default should the consultant recommend?
A. Set Account to Public Read Only and use a criteria-based sharing rule on opportunity
B. Set Account to Public Read Only, and Opportunity to Private
C. Set Account and Opportunity to Public Read Only
D. Set Account and Opportunity to Private
عرض الإجابة
اجابة صحيحة: A
السؤال #23
Cloud Kicks manages contacts for lead generation in a marketing application. Following a new Salesforce implementation, inbound leads will be reviewed in the marketing application and then migrated to Salesforce.Which contacts should the consultant migrate from the marketing application to leads in Salesforce?
A. New contacts
B. Active contacts
C. Qualified contacts
D. All contacts
عرض الإجابة
اجابة صحيحة: C
السؤال #24
A Consultant is implementing a new Sales Cloud instance for Cloud Kicks that has a public sharing model for Accounts. Different sal.. Accounts that create a multi-level Account Hierarchy. Cloud Kicks needs to see the total number of closed won Opportunities and the.. in the hierarchy when viewing a parent Account.Which recommendation will meet this viewing requirement?
A. Create a workflow rule to update the custom field on the parent Account, displaying the total value of won Op
B. Configure a link on the Account that will open a list view showing the total value of open Opportunities for all
C. Configure Apex to update a custom field on the parent Account with the total value of won Opportunities from
D. Create a Roll-up Summary field on the parent Account, displaying the total value of won Opportunities from t
عرض الإجابة
اجابة صحيحة: B
السؤال #25
Sales management at Cloud Kicks wants to track the following information:1. Open opportunities in the current Quarter by sales rep 2. Accounts that are current customers 3. Open cases in the last quarter for open opportunities What should a consultant recommend to meet these requirements?
A. Create a reporting snapshot
B. Create a Joined report
C. Create a dynamic dashboard
D. Create a summary report with cross filters
عرض الإجابة
اجابة صحيحة: B
السؤال #26
Cloud Kicks has enabled quotas in collaborative forecasts.In which three ways can the quotas be managed for all users in forecast hierarchy?Choose 3 answers.
A. Add/update quotas using DataLoader
B. Add/update quotas using the Data Import Tool
C. Setup -> Quotas -> Forecast Quotas
D. Setup -> Forecast Settings -> Configure
E. Upload quotas using API
عرض الإجابة
اجابة صحيحة: ADE
السؤال #27
Cloud Kicks has a lengthy and complex sales cycle. Opportunities have stages that sales reps must move a deal through, as well as indicate the probability of winning the sale. The sales manager presently uses sales stages and probability for forecasting and wants to simplify the process of reporting on projected sales for the sales team. Which approach should a Consultant recommend to streamline forecast reporting?
A. Reduce the number of Opportunity stages and report on probability
B. Align Opportunity stages with probability and use collaborative forecasts for reporting
C. Reduce the number of opportunity stages and report on forecast category
D. Align forecast categories to multiple Opportunity stages and report on forecast category
عرض الإجابة
اجابة صحيحة: B
السؤال #28
A sales manager at universal Containers wants to give a sales operations user access to the team's forecast. The sales manager is the forecast manager. The sales operations user will need to report on the forecast.How can the sales operations user get access to the forecast data for the sales manager's team?
A. The consultant can enable the '"View All Forecasts" permission on the sales operations profile
B. The sales manager can temporarily assign the sales operations user as the manager of the forecast
C. The consultant can create a custom report type on the forecast and share it with the sates operations user
D. The sales manager can share the forecasts page with the sales operations user
عرض الإجابة
اجابة صحيحة: C
السؤال #29
The Sales manager at Cloud Kicks has asked an analyst to create a report when opportunities reach a certain stage with an amount equal to $100,000 dollars. The analyst saves the report to the sales team's subfolder called Big Deals. The Big Deals folder is a subfolder of the sales team folder, with view access to the Sales Manager roles. The Sales Manager wants to subscribe to the report. Which permission does the Sales Manager need in order to subscribe to the report created by the analyst?
A. Chatter Subscribe to reports permission
B. Subscribe to Reports: Set Running User permission
C. Subscribe to Reports: Run Reports permission
D. Subscribe to report permission
عرض الإجابة
اجابة صحيحة: A
السؤال #30
A small company has hired a consultant to plan its Sales Cloud implementation. The company wants to get up and running with Sales Cloud right away. The deadline has yet to be established, and the requirements still need to be defined. Which project management methodology should a consultant recommend to ensure the implementation is successful?
A. Six Sigma
B. Waterfall
C. Prince2
D. Agile
عرض الإجابة
اجابة صحيحة: D

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