لا تريد أن تفوت شيئا؟

نصائح اجتياز امتحان الشهادة

آخر أخبار الامتحانات ومعلومات الخصم

برعاية وحديثة من قبل خبرائنا

نعم، أرسل لي النشرة الإخبارية

خذ اختبارات أخرى عبر الإنترنت
السؤال #1
Universal Export has implemented multiple Salesforce products and has made it clear that it wants to maximize its investment and avoid buying any new products. For the company's next release, its business requirements seem to be a close fit for a product that Salesforce has. out it wants to develop a custom extension that replicates the functionality of that Salesforce module. Which two actions should a Solution Architect take? Choose 2 answers
A. Begin requirements gathering for integrations and data migrationcorrect
B. Advise the customer to use the out-of-the-box approach to avoid unnecessary technical debt
C. Consult with the IT department to review the extension requirements
D. Evaluate the business benefit of the requested functionality to see if it justifies investment in the Salesforce product
عرض الإجابة
اجابة صحيحة: ABD
السؤال #2
Universal Containers (UC) is about to implement Sales Cloud, Service Cloud, and Revenue Cloud within its newly created Salesforce environment. But before UC begins, the CIO would like to understand the options for creating and migrating changes within Salesforce. UC is about to use a sandbox for the initial build and will deploy customisation up to the production environment. UC has decided to build packages of metadata to silo the functionality between the three clouds it is implementing for.What are two k
A. Design the package as modular, loosely coupled units of metadata rather than large chunks of an org
B. Only utilize one functional automation tool (Flow, Workflow Rules, Process Builder) per object
C. It is impossible to track source control with package development; either the org owns the source or a source control does, but never both
D. Clouds like Revenue Cloud have their own packages so it is easy to work with them because their automation is limited
عرض الإجابة
اجابة صحيحة: AD
السؤال #3
Universal Containers (UC) has a multi-cloud environment that includes Sales Cloud, Service Cloud, and CPQ. The environment supports multiple languages via the translation workbench. As part of a roadmap, UC is implementing B2B Commerce. As part of this project, there is a requirement to translate data stored within the Name and Description fields on the Product and Product Category objects.What should a Solution Architect recommend to achieve this?
A. Done data records and translate
B. Enable Translation Workbench
C. Add custom field with translations
D. Enable Data translation for 626 Commerce
عرض الإجابة
اجابة صحيحة: D
السؤال #4
Universal Containers (UC) recently completed a successful implementation of B2B Commerce classic and saw an immediate increase in both its customer experience ratings and overall bottom line due to the influx of sales through its commerce application. After this initial experience, UC decided to target its internal Sales team for the same successful outcome with Salesforce CPQ and Sales Cloud. UC's requirements include that its internal Sales team be able to sell its current commerce catalog and expand this
A. The Product and Pricing Data should be mastered in the ERP and then integrated into both B2B Commerce and CPQ via REST APcorrect
B. The Product and Pricing data should be mastered in B2B Commerce and integrated into CPQ via REST API, and finally integrated to the ERP via SOAP AP
C. The Product data should be mastered inside B2B Commerce, while Pricing should be mastered inside CP
D. Both solutions should be integrated via Apex and then integrated to the ERP via SOAP AP
E. The Product and Pricing data should be mastered in CPQ and integrated to B2B Commerce via Apex, and then finally integrated into the ERP via a middleware solution
عرض الإجابة
اجابة صحيحة: A
السؤال #5
Universal Containers (UC) manufactures automobile engine components. UC wants to set up an ecommerce website to deliver a seamless customer purchasing experience, both through self-service and field sales. UC also wants to showcase its extensive product offerings, operate regional promotions and discounts, and managed routing and contracting. UC is looking for guidance on a Salesforce multi-cloud solution to be implemented across phases. What should a Solution Architect recommend to meet UC's business requi
A. Phase 1: Sales Cloud - - Phase 2: Service Cloud -- Phase 3626 Commerce
B. Phase 1: Sates Cloud -- Phase 2: B2B Commerce -- Phase 3: Salesforce Field Service
C. Phase 1: Service Cloud -- Phase 2: CPQ -- Phase 3: 626 Commerce
D. Phase 1: Sates Cloud - - Phase 2: CPQ -- Phase 3: 626 Commercecorrect
عرض الإجابة
اجابة صحيحة: D
السؤال #6
UC Foods, a manufacturing company, has multiple sales channels including a front-line Sales team and channel partners who are currently enabled on Sales Cloud as well as a Partner Community. The company wants to establish a new B2B Commerce portal to lower the cost of sales by enabling self-service capabilities to automate sales wherever possible. The executive sponsor is concerned that sales representatives might see the B2B channel as a threat to their ability to sell and, therefore, earn higher commissio
A. Highlight that the B2B portal is meant to tackle more routine, low-complexity sales, allowing the Sales team to focus on the more complex sales and priority accounts
B. Highlight that the B2B portal will be a useful tool to help improve customer communications and enhance customer engagement by providing faster updates on their orders as they are fulfilled
C. Highlight that the B2B portal is meant to handle high-complexity sales that are ideal for automation, leaving the Sales team to handle less complex, higher-margin sales
D. Highlight that the B2B portal will help the company grow and expand into new geographies where the company does not currently have a sales footprint, resulting in more rewards for everyone
عرض الإجابة
اجابة صحيحة: BD
السؤال #7
AC Computers is getting ready to go live with automated subscription invoicing using Sales Cloud and Revenue Cloud. AC Computers' primary goal is to retire its homegrown system used for manual invoicing and migrate any outstanding bookings. The company wants to make sure there is little disruption to a customer's current invoicing schedule when it goes live with Salesforce Billing and retires the existing system.Which three recommendations should a Solution Architect make to reduce customer impact?Choose 3
A. Migrate all historical payment methods from the homegrown system
B. Utilize the standard user adoption reports and dashboards to track invoice data
C. Provide training and enablement for end users and admins prior to go live
D. Compare invoices as produced in both systems to ensure customer invokes are as expected
E. Create a release and change management process to incorporate feedback and fix issues
عرض الإجابة
اجابة صحيحة: ACD
السؤال #8
Universal Containers is at the start of a digital transformation program. Members of the executive leadership team have provided a list of internal and external stakeholders who are dedicated to formulating the vision and desired business outcomes in a 2-day workshop. The executive leadership team has made the request to understand what the customer experience will look like out of this workshop. What should a Solution Architect do to help formulate the high-level business vision and desired business outcom
A. Facilitate a workshop with the executive leadership team, applying the journey mapping process to create a vision and align customer journey to business objectives
B. Facilitate a strategy session with the executive leadership team to better understand their individual business units' priorities to achieve the business objectives
C. Ask to follow the Customer Service team for a day to gain a better understanding of how they work and identify their pain points to formulate this vision
D. Facilitate a business process mapping workshop with the executive leadership team to better understand the potential process improvements
عرض الإجابة
اجابة صحيحة: D
السؤال #9
Universal Containers (UC) is currently utilizing Sales Cloud and Revenue Cloud for its direct Sales team. UC would like to create an indirect Sales team with its vendors using Experience Cloud as the front end with the same kind of quoting functionality the direct Sales team uses within Revenue Cloud. However, UC wants to ensure that data from the internal direct Sales team is not visible to the external indirect Sales team in Experience Cloud.What is the first configuration a Solution Architect should cons
A. Make internal organization-wide defaults Public Read Only to create external visibility
B. Enable External Sharing Model to create external organization-wide defaults
C. Start creating Sharing Sets for Experience Cloud users to access Sales Cloud
D. Add Indirect Sales Team to existing Direct Sales Team Role Hierarchy
عرض الإجابة
اجابة صحيحة: B
السؤال #10
The ccrz.cc_hk_UserInterface apex class, HTML Head Include Begin and HTML Head Include End Cloudcraze Page Include sections allow additional content to be added to the HTML tag. What are two reasons that is it preferred to use the ccrz.cc_hk_UserInterface extension over the Cloudcraze Page Include sections? (2 answers)
A. Salesforce apex:include is wrapped in tags
B. HTML does not support
tags inside the
C. Salesforce apex:include is wrapped in tags
D. HTML does not support tags inside the
عرض الإجابة
اجابة صحيحة: AD
السؤال #11
Universal Containers (UC) is currently using Sales Cloud, Revenue Cloud, Experience Cloud, and B2B Commerce. B2B Commerce and Experience Cloud are used for UC's end customers while the direct Sales team sells with partners through Revenue Cloud. However, partners want to work digitally versus through email. The direct Sales team has asked the CIO how they can expose their Revenue Cloud capabilities to their partners and vendors using Salesforce. The CIO knows they are currently using B2B Commerce for custom
A. Will partners be using CPQ to sell to our customers that are utilizing our B2B Commerce tool today?correct
B. Does the direct Sales team co-sell with partners or sell to partners in this new channel model?
C. Do partners need to do complex configurations or create their special pricing?correct
D. What do we need to invest in order to build the channel and where does that investment come from?
عرض الإجابة
اجابة صحيحة: AC
السؤال #12
Northern Trail Outfitters (WO) is transforming its service experience. NTO has created a RACI matrix to understand the key stakeholders' responsibilities for activities and decisions during a Salesforce Field Service discovery workshop. Which three NTO stakeholders should a Solution Architect recommend be defined as Consulted during the discovery workshop?Choose 3 answers
A. Field Service Manager
B. NTO employee representing a typical customer
C. Business Analyst
D. Field Service Agent
E. Project Manager
عرض الإجابة
اجابة صحيحة: ABE
السؤال #13
AW Heat and. Cooling is a mid-sized manufacturing company that sells special purpose heating and cooling solutions. Sales have declined significantly, and analysis shows that customers are leaving due to long turnaround times for quotes, lack of flexibility, and confused salespeople that do not understand their customers and do not collaborate with each other. The company wants to streamline and improve the customer experience from end to end, including new communication channels and digital self-service of
A. Start with Service Cloud and Revenue Cloud, followed by Experience Cloud and, later, Sales Cloud
B. Develop a comprehensive solution that includes Sales Cloud, Revenue Cloud, Service Cloud, and Experience Cloud as a basic version from the start
C. Fast-track Service Cloud followed by Sales Cloud, Revenue Cloud, and, later, Experience Cloud
D. Start with Sales Cloud and Revenue Cloud, followed by Service Cloud and, later, Experience Cloud
عرض الإجابة
اجابة صحيحة: D
السؤال #14
A Solution Architect was asked by AC Computers to provide solution recommendations for a rebate enrollment and management solution on Salesforce. The primary goal and requirement is to easily launch rebate programs for partners that an administrator can implement and manage in Salesforce. AC Computers currently uses Sales Cloud, Salesforce CPQ, and Experience Cloud to expose opportunity and quote information to partners. Based on the business requirements, which solution should the Solution Architect recomm
A. Implement a custom solution to track rebates, accruals, and actuals and expose the data in the Experience Cloud site
B. Implement Salesforce Service Contracts with line items to track rebate accruals and expose the data in the Experience Cloud site
C. Implement Salesforce Rebate Management Module and expose the data in the Experience Cloud site
D. Implement B2B Commerce on Lightning Experience to track rebates and expose the data in the Experience Cloud site
عرض الإجابة
اجابة صحيحة: A
السؤال #15
Universal Containers (UC) is a global organisation that wants to establish a 628 Commerce site to meet changing customer expectations and expand into new markets. These expectations include being able to self-serve 24x7 and get automated updates on orders. There are existing sales channels used at UC. Including a standard Sales team as well as a partner sales channel. The sales leader met with a Solution Architect and shared that they want to grow their digital capabilities over the next 2 years. Time is of
A. Propose the introduction of B2B Commerce and CPQ to address the key areas of need such as global commerce, complex pricing, quoting and discounting needs; highlight the key features 6r>a the alignment of the features to the needs outlined
B. Propose a set of high-level design options with architecture diagrams depicting the potential elements of a solution that would meet the needs of the enterprise, including pros and cons to help the stakeholders make final decisions
C. Recommend in iterative rollout strategy for one of the new geographies where B2B Commerce is first rolled out to secure first mover status, while theSolution Architect gathers more requirements around other capabilities and requirements, and then roll those out over subsequent phases
D. Recommend discovery meetings with additional stakeholders to gather information on the functional and technical requirement across the sales and other functional areas, then provide a recommendation based on information gathered to deliver an MV
عرض الإجابة
اجابة صحيحة: C
السؤال #16
Universal Containers (UC) is undergoing a multi-year digital transformation across its Sales, Marketing, Fulfillment, and Accounting channels. Based on UC's initial success using MuleSoft's API-led approach as its integration strategy, UC chose Salesforce for its transformation. The Solution Architect assigned to the project has just begun pre-planning for the first phase with UC's Implementation team.Which document should the Solution Architect ask for to get an overview of the customer's current infrastru
A. A Salesforce ERD Document complete with field definitions
B. A MuleSoft Application Document complete with integration patterns
C. A Reference Architecture Diagram complete with system of record notation
D. A future state roadmap detailing all of the implementation phases
عرض الإجابة
اجابة صحيحة: B
السؤال #17
A Solution Architect has been hired to help design and implement a quoting solution for AC Computers on Salesforce to support omni-channel selling. During discovery with the client, the Solution Architect learns AC Computers currently uses spreadsheets to manage its pricing and product catalog, which includes thousands of SKUs with a variety of attributes that determine pricing. The current quoting process is long and tedious because it requires a sales representative to find individual products and manuall
A. Work alongside client stakeholders to perform a SKU optimisation; implement Salesforce CPQ product catalog and guided selling
B. Work alongside client stakeholders to perform a SKU optimisation; implement Salesforce Order Management and special pricing
C. Create Products and Price Books in Salesforce for the current product catalog to streamline future pricing and product catalog management; implement Salesforce CPQ product catalog and guided selling
D. Create Products and Price Books m Salesforce for the current product catalog to streamline future pricing and product catalog management; implement Salesforce Order Management and special pricing
عرض الإجابة
اجابة صحيحة: C
السؤال #18
Ohana Cirrus (OC) has around 1,500 support agents working in its global support center operating 24/7 across multiple channels. This center handles around 30,000 cases per day. OC currently uses a custom-developed solution to manage customer complaints and is planning to replace it with a new Salesforce solution. The current system contains more than 250 million records including some still being processed. Which three recommendations should a Solution Architect suggest to migrate to the new application in
A. Use an interface to copy data from the legacy complaint system to Salesforce using a scheduled MuleSoft batch
B. Migrate archived data to Heroku and active and semi-active data to Salesforce
C. Migrate all complaint records m the Case object to provide a 360-degree customer view
D. Use Deferred Sharing Calculations to avoid record sharing calculations during data migration
E. Use an EU tool that uses the Salesforce Bulk API to migrate the data from the legacy system to the new system
عرض الإجابة
اجابة صحيحة: ABDE
السؤال #19
AC Computers has decided to extend its existing Sales Cloud solution by implementing Service Cloud and Marketing Cloud Account Engagement. AC Computers has defined two different work streams for Service Cloud and Marketing Cloud Account Engagement and wants each workstream to work iteratively in separate sandboxes and migrate to a single sandbox for UAT and integration testing. With the multiple workstreams, AC Computers needs a more rigorous change management process and an audit process.Which two options
A. Use multiple development sandboxes and merge the workstream builds using change sets
B. Use a version control system and CLI-based deployment tools to merge the workstream builds
C. Use scratch orgs and continuous deployment tools to merge the workstream builds
D. Use package-based deployments and scratch orgs to merge the workstream builds
عرض الإجابة
اجابة صحيحة: AC
السؤال #20
Fabulous Flowing has been using Salesforce for 10 years and is starting to notice performance issues. The company anticipates continued growth of 15% each year. It frequently refers to data that is within the past 12 months. Currently, there are 600,000 Cases. Fabulous Flooring realizes it needs to archive some of the data, however, would like it to remain m Salesforce. The leadership team meets for an in-depth strategy and planning session every 3 years and will need reporting on the archived data. The Sol
A. Picklist fields will need to be marked as required for indexing in the Big Object
B. The company will need to use Async SOQL to pull the data into a subject based on specific criteria, and build reports and dashboards for the strategy and planning session
C. Picklist fields will need to be loaded as Text fields into the big Object
D. The company will need to build reports and dashboards for the strategy and planning session based on specific criteria from the dg Object
عرض الإجابة
اجابة صحيحة: BC
السؤال #21
Universal Containers (UC) has a multi - cloud implementation in place covering Service Cloud and Experience Cloud. As part of UC's support process, service agents often need to search across an external ERP that hosts the order information of its customers. They would like to see their ERP data in Salesforce but IT is weary of duplicating data across systems. Which integration mechanism should achieve this with standard capabilities?
A. Salesforce Connect
B. SOAP API
C. Change Data Capture
D. Bulk Rest API
عرض الإجابة
اجابة صحيحة: D
السؤال #22
3D Scanners needs to apply a discount automatically on the Quote Line for Distributors while in the Quote Line Editor. The percentage discount applied depends on attributes of the Distributor Account and that of the specific Product. Sales users can add additional discounts; however, those will need to go through an approval process that allows for resubmitting to only those that previously rejected the additional discount.Which two options should a Solution Architect recommend to meet the requirements whil
A. CPQ license
B. Flow
C. Price Rules
D. CPQ Plus license
عرض الإجابة
اجابة صحيحة: CD
السؤال #23
Mask Makers LLC has a traditional sales channel that uses an existing CPQ implementation to process orders. Customers frequently reorder previous purchases quickly and split the order into several deliveries for different locations. Additionally, these customers are given special pricing through Price Books m CPQ based on annual spending and other parameters. The customer currently makes their purchase by sending an email or calling their appointed sales representative, and then waits to receive a quote. Ma
A. Implement B2B Commerce and use the CPQ B26 Commerce Connector to integrate to CPQ
B. Implement 626 Commerce and use the CPQ 626 Commerce Connector to integrate to CPQ
C. Implement B26 Commerce and use the CPQ 626 Commerce Connector to integrate to CPQ
D. Implement B2B Commerce and build a custom integration to CPQ
عرض الإجابة
اجابة صحيحة: B
السؤال #24
Universal Containers uses the Salesforce Platform to track customer payments and any late payments. This is accomplished with an architecture that includes Marketing Cloud, Service Cloud, and an integration to the back-office billing system via MuleSoft. Invoices and payments are mastered in the billing system and exposed to Salesforce via MuleSoft. Notifications about customer payments are orchestrated out of Salesforce and emails are sent via Marketing Cloud. The late payment invoice data is required for
A. Integrate the billing system directly with Marketing Cloud via MuleSoft to trigger based on events from the billing system
B. Create cases within Salesforce from the billing system based on payment statues with MuleSoft event orchestration and send payment notifications via Marketing Cloud
C. Recommend a trigger from the billing system into Marketing Cloud, which sends customer formatted emails
D. Load the payment and invoicing data within Salesforce from the billing system with MuleSoft, and drive payment notifications via Marketing Cloud
عرض الإجابة
اجابة صحيحة: A
السؤال #25
Recently. Universal Containers (UC) successfully launched a multi-cloud 62B implementation with Sales Cloud, Service Cloud, Experience Cloud, and B2B Commerce. As the Sales and Service Cloud development was performed by separate teams, UC created Process Builder automation for the Account object m separate Process Builder processes. As customers 90 through the sales process within Sales Cloud, the data on their customer account record is updated. As those same customers make purchases within B2B Commerce, t
A. Moving them into a single Process Builder process helps to reduce the number of queries and avoid hitting limits on the Account object
B. Moving them into a single Process Builder process provides control over the order of the updates and actions triggered on the Account object
C. Moving them into a single Process Builder is the only way to ensure a naming convention is followed on the Account object
D. Moving one of the Process Builders into a flow will remove all automation conflicts on the Account object
عرض الإجابة
اجابة صحيحة: AB
السؤال #26
Universal Containers (UC) u selling containers globally via distributors and is experiencing significant double-digit growth year-over-year. UC uses a centralized ERP system that holds the financial information of the distributors. The ERP system is siloed but offers connectivity via APIs. The account managers need to reference the financial information stored in the ERP while approving an order of a distributor inside Salesforce. The financial information of a distributor may change ad-hoc during the day i
A. Use Change Data Capture to update the changes on the financial information inside Salesforce m near-real time
B. Use the scheduled data loader to extract the financial information every night from the ERP and save it inside Salesforce
C. Retrieve the financial information on-demand from the ERP via API and display the information as read-only using a lightning component
D. Schedule a MuleSoft batch job to retrieve financial information from the ERP every night and store it inside Salesforce for quick access
عرض الإجابة
اجابة صحيحة: C
السؤال #27
Northern Trail Health has clients that have more than 10,000 employees. The company's Customer Service team handles requests from its client's employees directly and tracks various rebate programs per employee. Private information should not be shared with the Sales team and they should only see contacts that are relevant to the sales process. Assuming that Sales and Service teams share certain contacts, in which two ways should a Solution Architect ensure optimal performance? Choose 2 answers
A. Use profiles and/or permission sets to give View All access to Customer Service on the Contact object
B. Set the Contact object to Public Read Only so that the sharing rules do not bog down performance for sharing
C. Assign all contacts to Sales team members to ensure sharing is streamlined and hide private fields from them
D. For each Account, assign Sales Contacts to the Sales team and all the rest to a Customer Service representative assigned to the Account
عرض الإجابة
اجابة صحيحة: ACD
السؤال #28
Different teams at Universal Containers (UC) are experiencing challenges using their existing tools. The Sales team can only access their application from the office, the Marketing team has to manually import leads coming from the website into their campaign tool, and the Support team lacks a communication history repository between email, social networks, and calls. The website was developed by the IT team, and the Legal team is responsible for the Consent Management Platform used to meet GDPR requirements
A. Identify the high-level workload capacity and planning of the IT and Legal teams
B. Prioritize the transformation of activities involving the least development
C. Create project plans for each of the projects that will be on the roadmap
D. Prioritize the transformation of activities related to customers' interactions
E. Explain how the program contributes to the business's goals
عرض الإجابة
اجابة صحيحة: ACE
السؤال #29
Northern Trail Outfitters (NTO) is currently using Salesforce CPQ and would like to implement B2B Commerce Classes. NTO uses a Partner Community to allow partners to build complex bundles to provide detailed quotes to clients. NTO also wants to ensure that it does not have to maintain two databases of products.Which two considerations should a Solution Architect keep in mind about the CPQ B28 Commerce Connector when synchronizing Product and Price data?Choose 2 answers
A. The connector lets you sync simple products with a flat price
B. The connector does not support syncing complex CPQ bundles
C. Discount schedules from CPQ will sync to discounts and promotions m B2B Commerce Classic
D. The connector is a two-way sync for product and pricing logic
عرض الإجابة
اجابة صحيحة: AB
السؤال #30
Universal Containers (UC) has its product and primary pricing in an ERP. For data consumption to other systems, the ERP is integrated to a separate third-party data warehouse. The cart-to-quote process is supported by Salesforce's multi-cloud solution spanning Sales Cloud, CPQ, and B2B Commerce.The sales process is structured so that the customers add products to the cart through the Storefront and request a quote from UC's sales representatives. The representatives can work on the quote in CPQ and push bac
A. Salesforce B2B Commerce
B. Salesforce CPQ
C. Salesforce Sales Cloud
D. Third-party data warehouse
عرض الإجابة
اجابة صحيحة: C

View The Updated Salesforce Exam Questions

SPOTO Provides 100% Real Salesforce Exam Questions for You to Pass Your Salesforce Exam!

Get Salesforce Practice Test

عرض الإجابات بعد التقديم

يرجى إرسال البريد الإلكتروني الخاص بك والواتس اب للحصول على إجابات الأسئلة.

ملحوظة: يرجى التأكد من صلاحية معرف البريد الإلكتروني وWhatsApp حتى تتمكن من الحصول على نتائج الاختبار الصحيحة.

بريد إلكتروني:
رقم الواتس اب/الهاتف:


Copyright © 2024. Designer by SPOTO Official Website. All Rights Reserved.