السؤال #1

Universal Containers builds a Customer Community on the Customer Service Template. They add a record list component to the right column of the home page. This component needs to show customers their five most recent cases. They already created a "My Cases" list view. How should a Salesforce Admin set the record list component properties?

A. Use the Case object with full layout, return five records, and use the "My Cases" list view

B. Use the Case object, return five records, use the "My Cases" list view, and disable public access

C. Use the "My Cases' list view with compact layout, return five records, and disable public access

D. Use the Case object with compact layout, retum five records, and use the y Cases" list view

عرض الإجابة

اجابة صحيحة: A

السؤال #2

Universal Containers has created a new LightningCommunity in the sandbox using the partner central template. The partner Community is built using standard Lightning components, custom Lightning components, and object pages. What should the admin use to migrate changes from sandbox to production?Select one or more of the following: A. Metadata AP

B. Force

C. Template export

D. Change sets

عرض الإجابة

اجابة صحيحة: D

السؤال #3

niversal Containers (UC) wants Lightning Experience enabled employees who have Salesforce user licences to access a Community. The employee profiles have been added to the Community membership. How should the Community Cloud Consultant educate employees on how to access the Community?Select one or more of the following:

A. Recommend employees use a separate username for Community access

B. Advise employees to use the "Login in as" functionality

C. Direct employees to the App Launcher

D. Direct employees to the global header

عرض الإجابة

اجابة صحيحة: C

السؤال #4

Universal Containers needs to roll out mobile access in their Community. Their Community environment is as follows:Five active Communities Four of the active Communities are built on the Napili template; one is built in a Visualforce/Tab container Mobile device: Apple iPhone (i0S)What is the recommended method to ensure access of active Communities on a mobile device?

A. Access four template -based Communities via Salesforce1 'OS app and Visualforce/Tab Community via mobile browser

B. Access all Communities via Salesforce1 iOS app

C. Access four template -based Communities via mobile browser and Visualforce/Tab community via Salesforce1 mobile browser app

D. Access all Communities via mobile browser using the Community URL

عرض الإجابة

اجابة صحيحة: C

السؤال #5

Northern Trail Outfitters is launching a Community using the Customer Service (Napili) Template. They need to add gamification to their website. The following requirements must be met:-Use the Standard Component on the home page.-Logged-in users should be able to see their rank.-Show the top five Community users in the leaderboard.Which three steps should a Salesforce Admin take to fulfill these requirements?Choose 3 answers.

A. Select the Show User Rank checkbox for the component in the property editor

B. Enable setup and display of the Reputation Levels option and configure Reputation in Community Management

C. Set the number of users to 5 in the property editor for the component

D. Drag the Reputation Leaderboard Component to the Community page in Community Management

E. Drag the Reputation Leaderboard Component to the Community page in Site

عرض الإجابة

اجابة صحيحة: ABC

السؤال #6

Regional Containers wish to establish a Community for their Partner network. They have complex requirements and from sampling their Partner network there is no need to provide mobile capabilities. What type of community best suits Regional Containers needs?

A. Koa

B. Visual Force + Tabs

C. Kookaburra

D. Aloha

E. Napili

عرض الإجابة

اجابة صحيحة: B

السؤال #7

Universal containers (UC) is opening up its Salesforce Communities public Knowledge Base to include audiences from the EMEA region. UC wants to ensure that the topics included in the Community are translated into the appropriate languages. UC has enabled multi-language in the Community and is ready to translate. Which option should the Community Cloud consultant use to translate Topics associated to articles and discussions?Select one or more of the following:

A. Content Targeting

B. Language Selector

C. Translation Workbench

D. Community Builder

عرض الإجابة

اجابة صحيحة: B

السؤال #8

Universal Containers creates a Community for their partners. Members of the Community should not be able to participate in discussions with other members. However, users from the same partner should be able to hold discussions amongst themselves. How should the Salesforce Admin meet this requirement?

A. Deselect Community User Visibility under Sharing Settings

B. Update the Internal User record to Private under Sharing Settings

C. Create a sharing group for partner accounts under Sharing Settings

D. Turn off Portal User Visibility under Sharing Settings

عرض الإجابة

اجابة صحيحة: A

السؤال #9

Universal Containers (UC) has Account and Contact data it wants to migrate to Sales Cloud. The data comes from several sources and the data quality is unknown. The consultant wants to assess theentire data set for quality prior to loading it to production without impacting UC's current operations. The consultant recommends using a Full Copy sandbox as an initial step.Which Sales Cloud feature should the consultant use to support this approach?

A. Import Wizard

B. Duplicate Jobs

C. External IDs

عرض الإجابة

اجابة صحيحة: B

السؤال #10

Northern Trail Outfitters has recently launched a partner program to increase sales. The VP of Sales has the following goals:-Drive more revenue from sales channels-Allow channel partners to provide service to buyers-Get deal visibility in real timeWhich option should Northern Trail Outfitters consider to meet these requirements?Select one or more of the following:

A. Guided selling for Community Cloud

B. CPQ for Community Cloud

C. Direct pricing for Community Cloud

D. Sales channels the Community Cloud

عرض الإجابة

اجابة صحيحة: B

السؤال #11

Universal Containers wish to set up an easy to configure and maintain App Launcher with Single Sign On Capabilities. Which Salesforce Community template would you recommended to best achieve this?

A. Aloha

B. Napili

C. Kokua

D. Koa

E. None of the above

عرض الإجابة

اجابة صحيحة: A

السؤال #12

ACME Enterprises wish to establish two Customer Communities one for their VIP Customers and another for all Customers. ACME enterprises do not require different functionality from each Community but rather wish to increase the level of personal interactions from staff in the VIP community.How should the Administrator at ACME Enterprises configure access to the Community?

A. Sharing Rules

B. Permission Sets

C. Public Groups

D. Profiles

E. Chatter Groups

عرض الإجابة

اجابة صحيحة: B

السؤال #13

Universal Container's Community Manager wants to better measure the Community adoption and engagement. What is the recommended approach?

A. Use Google Analytics to generate the adoption report

B. Install the Salesforce Community Management AppExchange package

C. Install the Wave dashboards for Communities

D. Use Data Loader to download the user data to generate a pivot table in Excel

عرض الإجابة

اجابة صحيحة: B

السؤال #14

Universal Containers launches a Partner Community for their resellers who have access to Leads, Opportunities, and Dashboards. Universal Containers has the following requirements to support their partners during the sales cycle:Universal Containers can engage with partners during the Sales cycle. Universal Containers can have internal ions NOT visible to partners. The Channel Manager can bring any Universal Containers employee to the ion. Universal Containers employees may or may NOT have access to the Part

A. Leverage Opportunity feed and group record layout for access control

B. Leverage unlisted groups and record sharing for access control

C. Leverage Opportunity feed and manual shares for access control

D. Leverage private groups and record sharing for access control

عرض الإجابة

اجابة صحيحة: C

السؤال #15

Which three Salesforce editions/user license combinations allow external users to access a Community on Salesforce1? Choose 3 answers.

A. Performance Edition/Customer Community

B. Professional Edition/Customer Community

C. Database

D. Unlimited Edition/Customer Community

E. Enterprise Edition/Customer Community Plus

عرض الإجابة

اجابة صحيحة: ADE

السؤال #16

The Universal Containers marketing department has approved a digital experience concept. The CTO has specified that all pages must always load within two seconds and be supported by older browsers.What underlying Community infrastructure should the Community Cloud consultant utilise to build theCommunity?Select one or more of the following:

A. Tabs + Visualforce Community

B. Salesforce Sites

C. Koa or Kokua Community template

D. Lightning Community

عرض الإجابة

اجابة صحيحة: A

السؤال #17

A company recently launched its first Lightning Community using the Partner Central Template. Due to the success of the Community, other business units are now interested in replicating the Community and making a few changes. How can the Community Cloud consultant meet these requirements?Select one or more of the following:

A. Create a change set to include the changes from the first Lightning Community and create new Communities using that change set

B. Use the Partner Central Template and repeat all of the setup steps for each cloned Community

C. Export the new Lightning Community as a template and create new Communities using the exported template

D. Create new Communities using the Build Your Own template and repeat all set up steps that each cloned Community

عرض الإجابة

اجابة صحيحة: C

السؤال #18

Northern Trail Outfitters uses Knowledge Articles to address customer questions in their Napili Community. They need to know if these Articles are helpful to customers when they search for help in the Community. What is the most efficient way for a Salesforce Admin to get this information from customers?

A. Build a custom Community page that shows the Knowledge Article and have custom fields to capture customer comments

B. Create a customer survey using custom Lightning components and add it to the home page

C. Redirect customers to a survey form in an external website that captures their comments on the Knowledge Article

D. Enable the article voting property on the Article Content component in the article detail page in the Community Builder

عرض الإجابة

اجابة صحيحة: B

السؤال #19

A Salesforce Admin is launching a new Community in the Napili template for approximately one million members. The Community is built with native Community template features and is within published member limits. Which three actions should the Salesforce Admin take before the Community launches? Choose 3 answers

A. Prepare for cases logged by Community members and automation around auto response, case assignment, and escalation rules

B. Performance test the Community with a large number of members with increased activity

C. Test the Community for member activity, including cases and articles

D. Formalize the member registration process, including automating the account assignment or person account creation

E. Make sure customers are NOT members of other Salesforce Communities

عرض الإجابة

اجابة صحيحة: ACD

السؤال #20

What is the most efficient way for the Salesforce Admin to fulfil this requirement? Northern Trail Outfitters is planning to launch a Community for their partners. Partner Sales Managers need to view Partner Sales Rep records.

A. Provide Super User Access to Partner Sales Reps

B. Create a criteria-based Sharing Rule

C. Set the number of partner roles to two

D. Enable the Partner Sales Manager as Super Admin

عرض الإجابة

اجابة صحيحة: C

السؤال #21

Universal Containers (UC) is implementing a Self Service Community. UC has a high volume of customers with complex hierarchies. The majority of UC customers have multiple Accounts and frequently add new Accounts. Universal Containers wants customers to be able to create new Accounts and Contacts on their own. Which two license types should UC's Salesforce administrator recommend? Choose 2 answersSelect one or more of the following:

A. Customer Community Login

B. Customer Community

C. Customer Community Plus Login

D. Customer Community Plus

عرض الإجابة

اجابة صحيحة: CD

السؤال #22

What are the four stages of the Community Roll-out framework?

A. Plan > Develop > Test > Review

B. Design > Implement > Grow > Review

C. Create > Communicate > Design > Implement

D. Analyse > Design > Implement > Maintain

E. Establish > Manage > Measure > Engage

عرض الإجابة

اجابة صحيحة: E

السؤال #23

What are the two most efficient ways for a Salesforce Admin to accomplish this task? Universal Containers is launching a Community to drive their channel sales. The requirements are as follows:Integration with a Back-Office Legacy System that supports API-Level Integration and Salesforce Connect.This integration does not exist today. Integration with a pricing and quoting tool. This integration exists today for internal users in the Salesforce org. External partner users must be able to configure the quote

A. Integrate the Back-Office Legacy System using custom code development

B. Integrate the pricing and quoting tool by configuring external users to make it available in the Community

C. Integrate the Back-Office Legacy System using Salesforce Connect

D. Integrate the pricing and quoting tool by creating custom code to make it available in the Community

عرض الإجابة

اجابة صحيحة: BC

السؤال #24

You have recently deployed a Partner Community leveraging the Napili Template however you are getting requests to share all cases within an Account with the CEO of each organization. You are aware of the limitations of the number of roles you can have within a Salesforce Org and want to avoid adding new community roles. What steps would you take to achieve this requirement?

A. Create a Custom Sharing Rule

B. Enable Super User Access

C. Increase the number of roles within the Community Settings

D. Create an APEX Custom Permission

E. Create a Custom Sharing Set

عرض الإجابة

اجابة صحيحة: B

السؤال #25

You have just enabled Portal User Visibility in Setup > Sharing Settings. What is the benefit of doing this?

A. Community Managers are able to view all Community Users regardless of the organisation-wide defaults

B. Limited information on Community user profiles are publicly accessible e

C. Limited information on Community user profiles are publicly accessible e

D. All users with Write access to Cases on their profile are able to see all Cases owned by Community Members

E. Community users in the same community can see each other, regardless of the organisation-wide defaults

F. Portal users in the same customer or partner portal account can see each other, regardless of the organization-wide defaults

عرض الإجابة

اجابة صحيحة: F

السؤال #26

Sales reps at Cloud Kicks (CK) need to see the Opportunity amount with the Account's discount field. CK sales reps are located in different regions and use different currencies. A consultant creates acustom formula field on the Opportunity.Which currency will the custom formula use for its value if the opportunity and account records have different currencies?

A. Opportunity currency

B. User currency

C. Corporate currency

عرض الإجابة

اجابة صحيحة: A

السؤال #27

Universal Containers has a community for their partners. They would like to add a new partner company and grant their users access to the Community. What is the first step the Salesforce Admin must complete to set up the partner users?

A. Create the account and enable it as a partner account

B. Allow partner users to self-register and gain access

C. Create a partner profile for the company

D. Add partner contacts to the Community as members

عرض الإجابة

اجابة صحيحة: C

السؤال #28

A coffee Company has created a Knowledge Base around its products and their usage. Prospective customers need to search for products and view community discussions. Current customers should be able to register and discuss the products they purchased. The coffee company will use the Asset object to track registered products.How should the coffee company's administrator meet these requirements?

A. Create a public community for the Knowledge Base, and let current customers sign in to register products

B. Create a private community for the Knowledge Base, and let all customers register themselves

C. Create a public community for the Knowledge Base, and let current customers register products

D. Create a public community for the Knowledge Base, and let current customers register products in private community

عرض الإجابة

اجابة صحيحة: C

السؤال #29

Universal Containers needs to add their own logo to the Community login page. What is the most efficient way for the Salesforce Admin to accomplish this?

A. Upload the logo as an externally available Document and include it in the login page

B. Add the logo to the Login and Registration setup page in Community Management

C. Override the default Community login page to a custom login page with the logo

D. Use URL redirect to redirect users to a custom login page with the logo

عرض الإجابة

اجابة صحيحة: B

السؤال #30

Universal Containers Community Manager needs to set up Reputation. Which two tasks should the Community Manager perform to meet this requirement? Choose 2 answers

A. Create a custom Lightning component for Reputation and add it to the home page

B. Configure Reputation points and levels in the Community Management console

C. Enable Reputation in the Community

D. Add the Reputation Leaderboard component to a page in the Community

E. Add a Visualforce Reputation Leaderboard component

عرض الإجابة

اجابة صحيحة: BC

لا تريد أن تفوت شيئا؟

اجتياز اختبار الممارسة Cisco وPMP وCISA وCISM وAWS بنسبة 100% للبيع!
احصل الان

View The Updated Salesforce Exam Questions

عرض الإجابات بعد التقديم

لا تريد أن تفوت شيئا؟

اجتياز اختبار الممارسة Cisco وPMP وCISA وCISM وAWS بنسبة 100% للبيع! احصل الان

View The Updated Salesforce Exam Questions

عرض الإجابات بعد التقديم

اجتياز اختبار الممارسة Cisco وPMP وCISA وCISM وAWS بنسبة 100% للبيع!
احصل الان