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السؤال #1
The Asia Pacific and Japanese sales teamsfrom Cloud Kicks have requested separate report folders for each region. The VP of sales needs access to both report folders in one place to find reports for all the regions and wants to retain visibility of the reports in each folder.What should the consultant recommend meeting the requirement?
A. Create subfolders and give access to the root folder, keeping the top region folder sharing settings
B. Create all new regional folders and move the reports to the respective region folder with viewer access
C. Create grouped folders, keeping the top region folder sharing settings and limiting the sharing settings for the grouped folders
D. Create all new regional folders and move the reports to the respective region folder with subscribe access
عرض الإجابة
اجابة صحيحة: A
السؤال #2
Northern Trail Outfitters (NTO) wants to utilize opportunities to track and report customer subscriptions to its online magazine. Payments can be made using the following methods: - In full (all at one time) - Weekly- Monthly - Quartely How should this solution be implemented? A. Use contracts with a lookup to opportunity object B. Enable schedules on opportunity object C. Use assets with a lookup to opportunity object D. Enable schedules on product object
Northern Trail Outfitters (NTO) wants to utilize opportunities to track and report customer subscriptions to its online magazine. Payments can be made using the following methods: - In full (all at one time) - Weekly- Monthly - Quartely How should this solution be implemented? A
عرض الإجابة
اجابة صحيحة: D
السؤال #3
The project is almost finished, and now it's time to test the changes and updates that have been made before go-five. Cloud Kicks does not have a Partial or Full Sandbox. How should the consultant recommend testing be conducted?
A. Create a new Sandbox, populate it with data, and ask volunteers to test it with use cases
B. Create test Accounts and Opportunities in Production and ask volunteers to test it with use cases
C. Create a new Developer Edition org, populate it with data, and ask volunteers to test it with use cases
D. Create a new Sandbox and ask volunteers to test it with use cases
عرض الإجابة
اجابة صحيحة: A
السؤال #4
During the Deploy phase at Cloud Kicks, users are finding it difficult to use a new system, which is adoption. How should the consultant avoid this issue in the future?
A. Gain buy-in during the Analyze phase
B. Conduct a Beta review during the Validate phase
C. Design a solution during the Build phase
D. Develop test scripts during the Plan phase
عرض الإجابة
اجابة صحيحة: B
السؤال #5
Cloud Kicks has completed the discovery stage, and leadership has aligned on the project's business goals.What should the consultant formalize with stakeholders before moving to the next project stage?
A. Develop wireframes to visualize the product end state
B. Onboard team members to start development of the solution
C. Define key metrics to identify how success will be measured
D. Create user stories to present for prioritization
عرض الإجابة
اجابة صحيحة: A
السؤال #6
Universal Containers sells two product lines that each use a distinct selling methodology. Additionally, each product line captures different information that is used to sell the products. What should a consultant recommend to support selling the two product lines?
A. Create one page layout, two sales processes, and validation rules to capture relevant opportunity information
B. Create two page layouts, one opportunity record type, and one workflow rule to assign the correct page layout to the record type
C. Create two sales processes and two page layouts; assign them to two different opportunity record types for each product line
D. Create two page layouts and two sales processes; assign them to the respective product lines to collect relevant information
عرض الإجابة
اجابة صحيحة: C
السؤال #7
To property plan for company growth. Cloud Kicks needs to track monthly revenue projections from thesales of its annual subscription service.What should the consultant configure to support this reporting need?
A. Opportunity dashboard showing products sold each month
B. Opportunity products with formula fields for each month's value
C. Opportunity dashboard showing opportunities dosed each month
D. Opportunity products with monthly product Schedules
عرض الإجابة
اجابة صحيحة: D
السؤال #8
Cloud Kicks (CK) operates in multiple countries and wants to track historical exchange rates. The consultant at CX has implemented dated exchange rates by using Advanced Currency Management.How is the converted currency amount calculation on Opportunities determined?
A. The close date regardless of the opportunity stage
B. The close date only when the stage is closed
C. The current exchange rate regardless of the close date
D. The exchange rate at the time the opportunity is closed
عرض الإجابة
اجابة صحيحة: A
السؤال #9
What are two considerations when configuring the lead conversion process? (Choose two.)
A. Custom lead fields can be mapped to account, contact, and opportunity fields
B. Roll-up summary lead fields can be mapped to custom contact fields
C. Standard lead fields are automatically converted to account, contact, and opportunity fields
D. Custom lead fields can be mapped to custom object fields
عرض الإجابة
اجابة صحيحة: AC
السؤال #10
The sales management team at Northern Trail Outfitters (NTO) wants to analyze how the sales funnel is changing throughout the month. NTO wants to store the details of open opportunities weekly, and forecasts and closes business monthly. What should be recommended?
A. Schedule a custom forecast report to run weekly and store the results in a custom report folder
B. Create a reporting snapshot to run daily and store the results in a custom object
C. Create a reporting snapshot to run weekly and store the results in a custom object
D. Schedule a custom forecast report to run daily and store the results in a custom report folder
عرض الإجابة
اجابة صحيحة: C
السؤال #11
The Cloud Kicks sales manager wants to deploy dynamic dashboards to show sales effectiveness in areas that sales members operate and manage.Which two considerations should the consultant advise the sales manager about dynamic dashboards?Choose 2 answers
A. Dynamic dashboards allow al! users to view data as any user
B. Dynamic dashboards must be manually refreshed
C. Dynamic dashboards require users to follow each component
D. Dynamic dashboards must be saved In public or shared folders
عرض الإجابة
اجابة صحيحة: CD
السؤال #12
What are two considerations for enabling multiple currencies at Cloud Kicks? Choose 2 answers
A. Changing the exchange rate automatically updates the converted amount on all records, except the closed Opportunities
B. Reports on these objects support multiple currencies: Accounts, Opportunity, Lead, case, and Opportunity product schedules
C. After enablement, primary currency display in the parenthesis and the secondary amount displays as usual
D. Once enabled, multiple currencies cannot be disabled
عرض الإجابة
اجابة صحيحة: BD
السؤال #13
Each year, representatives from Universal Containers attend two majorindustry conferences that Generate a large volume of leads. A few months after leads have been converted to opportunities, the team wants to determine the return on Investment (ROI) for each industry conference.Which solution should the consultant recommend?
A. Create the Campaigns related list on the Lead page layout, and associate new leads with a Campaign
B. Create a mufti-select picklist, and ask representatives to select which conference (s) influence the lead
C. Create industry events as Campaigns,add leads as Campaign Members, and utilize Customizable Campaign influence
D. Create a Slack channel for each industry conference and mention this channel on all new leads
عرض الإجابة
اجابة صحيحة: B
السؤال #14
Cloud Kicks uses PDF documents to help the sales team about new products. Which feature should a constant recommend to store these documents?
A. Document lists
B. Charter files
C. Files sync
D. Attachments
عرض الإجابة
اجابة صحيحة: C
السؤال #15
A Consultant arrives for a requirements workshop, but key resources are absent. What is the likely reason the key resources are absent?
A. The proper roles, resources, and risks were not identified
B. The resources were not on the Project Kick-off
C. The purpose and scope were not defined
D. The project plan did not receive sign-off
عرض الإجابة
اجابة صحيحة: A
السؤال #16
Leads created from the "Contact Us" form on the Northern Trail Outfitters' website are not being followed-up on in a timely manner. Management wants to be notified when a lead has NOT been followed-up within 24 hours if being submitted. Which action should be recommended?
A. Send an email using lead escalation rule
B. Notify using publisher action
C. Notify using Chatter on leads
D. Send an email using time-based workflow
عرض الإجابة
اجابة صحيحة: D
السؤال #17
Universal Computing is planning to implement salesforce sales cloud to support its professional services division. The universal computing sales team wants to easily see customer purchasing activity on account, contact, and contract detail pages. What should a consultant recommend to meet this requirement?
A. Enable salesforce console for sales to see customer purchasing activity
B. Create a custom object related to the account, contact and contact objects
C. Enable the orders object in salesforce to track customer purchases
D. Create a global publisher action to view all customer purchasing activity
عرض الإجابة
اجابة صحيحة: C
السؤال #18
Universal Containers provides customer support for both new products and routine maintenance of existing products. The cases for both types have many stages and fields in common, however, the maintenance cases have additional stages and fields that need to be captured. Which two features should a Consultant recommend to accomplish this objective? Choose 2 Answers
A. Support Types
B. Support Processes
C. Approval Processes
D. Record Types
عرض الإجابة
اجابة صحيحة: BD
السؤال #19
Universal Containers (UC) has account and contact data it wants to migrate to Salesforce. The data comes from several sources and the data quality is unknown. The consultant wants to assess the entire data set for quality and duplicates prior to loading it to production without impacting UC's current operations. The consultant recommends using a Developer Pro sandbox as an initial step.Which two Salesforce tools could be used to support this approach? (Choose two.)
A. Formulas
B. Import Wizard
C. Duplicate Jobs
D. External Ids
عرض الإجابة
اجابة صحيحة: BC
السؤال #20
CloudKicks' (CK) marketing department is migrating from its email campaign and management system to Salesforce. The marketing admin wants to ensure that CK's email templates are retained. Which two solutions should a consultant recommend for a successful migration? Choose 2 answers
A. Import email templates with the Data Loader
B. Manually recreate the email and mail merge templates in Salesforce
C. Create an Email template change set or use the Lightning Platform
D. Enable Email Import and use the ImportWizard
عرض الإجابة
اجابة صحيحة: AB
السؤال #21
Cloud Kicks (CK) uses Collaborative Forecasts and has a custom currency field, Discount, on Opportunity that allows sales reps to record when they give a discount on an opportunity. CK just added a new business unit to Salesforce. Managers in the new business unit report that their forecasts are accurate but they are unable to see the discount amount in the Opportunity list in Collaborative Forecasting.What should a consultant do to resolve the issue?
A. Add a new discount field for the new business unit
B. Check the field level security for the managers' profile
C. Add the Discount field to the Sales Path for the managers
D. Use a validation rule to ensure that a discount is entered
عرض الإجابة
اجابة صحيحة: B
السؤال #22
The Cloud Kicks (CK) sales team works with two different types of leads: distributors and retailers. CK's management wants the sales team to follow two different leadqualification processes before converting the Lead into an opportunity.Which three actions should a consultant recommend to meet this requirement? Choose 3 answers
A. Create retailer and distributor lead processes
B. Create a new profile and only assignone lead record type to it
C. Add leads to different campaigns based on lead type
D. Create Status picklist values specific to each lead type
E. Create distributor and retailer lead record types
عرض الإجابة
اجابة صحيحة: ADE
السؤال #23
The admin at Universal Containers is attempting to retire a Product, but they are receiving an error because the Product is associated to an Opportunity.What should the consultant recommend to resolve the issue most efficiently'
A. Remove the related Product from all Opportunities and Quotes
B. Archive the Product or Price Book and each related Price Book entry
C. Edit the Product record and uncheck the Active field
D. Create a Flow to automatically delete the Product from the Price Book
عرض الإجابة
اجابة صحيحة: A
السؤال #24
Universal Containers' (UC) sales reps have said there are too many reports and dashboards that are unrelated to their roles which makes it hard to find what is important to them.What should a consultant recommend that UC use to solve this issue?
A. Custom report types
B. Enhanced Folder Sharing
C. Dashboard Filters
D. Prioritize private folders
عرض الإجابة
اجابة صحيحة: C
السؤال #25
Universal Containers (US) wants to deploy Sales Cloud to all of its users around the globe, but UC is connected that the projected is to complex to be successfull. What should a consultant do to minimize this concern?
A. Build a complete project calendar with due dates
B. Set project milestones to track progress
C. Set a firm Go Live date,
D. Divide the project into separate teams
عرض الإجابة
اجابة صحيحة: A
السؤال #26
Cloud Kicks has an integration between the data warehouse and Salesforce. The VP of operations wants to synchronize customer databetween the systems.What should the consultant recommend to ensure data integrity?
A. Set up a Process Builder process on the Account object to check for unique values on a monthly basis
B. Set up an encrypted field on the Account object with Read Onlyon the field security settings for all profiles except the admin profile
C. Set up an External ID field on the Account object with Read Only on the field security settings for all profiles except the admin profile
D. Set up an import of the data fromthe data warehouse on a monthly basis using Data Loader
عرض الإجابة
اجابة صحيحة: B
السؤال #27
Northern Trail Outfitters has Advanced Currency Management enabled and needs report that span time periods when the exchange rate was different. What is the converted amount based on this scenario?
A. On exchange rates that use the most current entry
B. On exchange rates entered in the opportunity
C. On exchange rates that use the oldest entry
D. On the historical exchange rate associated with the close date
عرض الإجابة
اجابة صحيحة: D
السؤال #28
Nothern Trail Outfitters wants to link contacts with more than one account. What solution should be recommended if a contact is an employee in one account, and on the boards of three additional accounts?
A. Associate the contact to other accounts using a custom lookup field
B. Clone the contact record and add it to the second account
C. Enable contacts to multiple accounts feature
D. Add the contact to the partners related list on the second account
عرض الإجابة
اجابة صحيحة: D
السؤال #29
Cloud Kicks has 12 stages m its sales process. The probability of winning the sale must be indicated. The sales manager uses sales stages and probability for forecasting. The sales manager wants a condensed summary of the forecasts without affecting the sales team.Which approach should aconsultant recommend to streamline forecast reporting?
A. Create a custom object to be used in forecast reporting
B. Reduce the number of opportunity stages and report on probability
C. Align opportunity stages with probability and use collaborativeforecasts for reporting
D. Align forecast categories to multiple opportunity stages and report on forecast category
عرض الإجابة
اجابة صحيحة: D
السؤال #30
Cloud Kicks plans to integrate its email system with Salesforce, and wants toshow the last 2 months of email activity to its 75 sales reps.What should a consultant recommend to meet this requirement?
A. Sales Cloud Einstein
B. Einstein Activity Capture Standard
C. Email to Salesforce
D. Sales Cloud Console
عرض الإجابة
اجابة صحيحة: B

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