Which is the MAIN reason for service providers to encourage feedback on service provision?

An organization is undergoing a digital transformation. New behaviour patterns are encouraged among the teams. Many employees have adopted these patterns, but others are reluctant and unsure. An anonymous survey conducted by the leadership team highlighted that some team members avoid experimentation and prefer to search or wait for a single correct solution.Which TWO key behaviour patternsare MOST LIKELY to be affected by this attitude?1. Accept ambiguity and uncertainty2. Commit to continual learning3.

Which joint activity performed by a service provider and service consumer ensures continual value co-creation?

An employee has some concerns at work but does not share this information with others because they fear that thiswould damage their reputation and position.What is PRIMARILY concerned with preventing this situation?

Which value chain activity communicates the current status of all four dimensions of service management?