لا تريد أن تفوت شيئا؟

نصائح اجتياز امتحان الشهادة

آخر أخبار الامتحانات ومعلومات الخصم

برعاية وحديثة من قبل خبرائنا

نعم، أرسل لي النشرة الإخبارية

خذ اختبارات أخرى عبر الإنترنت

السؤال #1
In the base platform configuration, what automatically happens to an incident in a Resolved state after 7 days?
A. The incident is automatically moved to a Closed state
B. A notification is sent to the Assignment Group manager requesting review of the incident record
C. A notification is sent to the Assigned to user requesting a review of the incident record
D. A post incident report is automatically created
عرض الإجابة
اجابة صحيحة: A
السؤال #2
How to modify the attributes copied from a problem into a change when creating a change from a problem?
A. Modify the "com
B. Modify the "com
C. Modify the UI Action script that is used to create change
D. Modify the "com
عرض الإجابة
اجابة صحيحة: C
السؤال #3
The Incident Variable Editor is used to display on which of these records?
A. Catalog items
B. Catalog tasks
C. Incidents created via Now Mobile
D. Incidents created via record producer
عرض الإجابة
اجابة صحيحة: D
السؤال #4
What defines when a problem record can automatically move from the New to Assess state?
A. Problem state UI action
B. ProblemUtils script include
C. Update Problem State to Assess business rule
D. Problem state UI policy
عرض الإجابة
اجابة صحيحة: C
السؤال #5
Conflict detection in change management can identify conflicts from which of the following reasons?
A. The change schedule is during blackout periods
B. The CI is not in the maintenance window
C. Existing scheduled changes to the CI
D. The change scheduled is outside of business hours
عرض الإجابة
اجابة صحيحة: A, B, C
السؤال #6
What can you use to explore the CMDB hierarchy and table definitions?
A. CI Manager
B. CMDB Manager
C. CMDB Schema
D. CI Class Manager
عرض الإجابة
اجابة صحيحة: D
السؤال #7
Each time a knowledge article is viewed, a record with the user identity and whether the articles was attached to a task, is added to which table?
A. Knowledge Use [kb_use]
B. Knowledge Feedback [kb_feedback]
C. Knowledge [kb_knowledge]
D. Knowledge Search Log [ts_query_kb]
عرض الإجابة
اجابة صحيحة: A
السؤال #8
When creating a problem record from an incident record, which element defines the field mapping between the two?
A. Create Problem UI action
B. ProblemUtils script include
C. Problem created from Incidents system property (com
D. ProblemV2Util script include
عرض الإجابة
اجابة صحيحة: C
السؤال #9
Which field on a Configuration Item (CI) may be used to route Incidents to the appropriate group to quickly resolve Incidents related to the CI?
A. Assignment Group
B. Support Group
C. Change Control
D. Managed By
عرض الإجابة
اجابة صحيحة: B
السؤال #10
Which role has the ability to create a new CI class?
A. admin
B. itil_admin+itil
C. ecmdb_admin
D. app_admin
عرض الإجابة
اجابة صحيحة: A, B

عرض الإجابات بعد التقديم

يرجى إرسال البريد الإلكتروني الخاص بك والواتس اب للحصول على إجابات الأسئلة.

ملحوظة: يرجى التأكد من صلاحية معرف البريد الإلكتروني وWhatsApp حتى تتمكن من الحصول على نتائج الاختبار الصحيحة.

بريد إلكتروني:
رقم الواتس اب/الهاتف: