السؤال #1

A business has an existing Contact FlexCard that currently displays 5 actions. The business needs to add 3 m actions to the existing FlexCard. All 8 actions are equally important and used with the same frequency. The business wants to display the name and icon for each action. However, when reviewing the existing design, V consultant notices that the FlexCard is overloaded with actions. What FlexCard design solution should the consultant recommend?

A. Add a menue element and Include all the actionscorrect

B. Create a new contact FlexCard for the new actions

C. Add a flyout to the existing FlexCard

D. Use a block element to add these new actions

عرض الإجابة

اجابة صحيحة: A

السؤال #2

A telecommunications company wants to create a 360° view of their customers, including all customer install products grouped by service address. During the discovery phase of the project, the consultant identifies that installed products can have 4 different statuses. Agents complete different processes, depending on status of installed product. The consultant creates an inventory of all statuses and processes as shown below. ? Status = Active o Pay bill o Review usage o Cancel service ? Status = Suspended

A. Statescorrect

B. OmniStudio Actioncorrect

C. Custom Style

D. Flyout

عرض الإجابة

اجابة صحيحة: AB

السؤال #3

In which two scenarios should a DataRaptor be used? Choose 2 answers

A. To retrieve an account and Its related contactscorrect

B. To retrieve today's financial news

C. To send an SMS alert to the user when a process completescorrect

D. To merge the city and state fields into a single fieldcorrect

عرض الإجابة

اجابة صحيحة: ACD

السؤال #4

Agents for an insurance company need to know the current and past weather conditions when creating claims for customers. The consultant implements a FlexCard for weather conditions in the console to ensure the agents have access to the information. The FlexCard needs to provide fields extracted from a weather API and an account field from Salesforce. According to best practice, what data source should be used?

A. Streaming API

B. DataRaptor Extract

C. REST

D. Integration Procedurecorrect

عرض الإجابة

اجابة صحيحة: D

السؤال #5

A business needs a 360° view of their accounts, including a FlexCard to display all of the products sold to the account. The business identified 20 different data elements and 10 actions that users would need when view the product information. Once all of the elements are collected together on the FlexCard, it looks cluttered. Which two FlexCard features should the consultant recommend to address this issue? Choose 2 answers

A. Use a table or chart to display datacorrect

B. Use a flyout action to display additional informationcorrect

C. Use a condition to hide data unless specific criteria are met

D. Put specific fields in a collapsible blockcorrect

عرض الإجابة

اجابة صحيحة: ABD

السؤال #6

What is the purpose of Step elements in OmniScript?

A. Allows the user to input data

B. Groups elements that extract data

C. Enables the use of repeatable blocks

D. Organizes the script into one or more pagescorrect

عرض الإجابة

اجابة صحيحة: D

السؤال #7

A consultant wants to proceed with a FlexCard canvas design that will display data from a legacy billing system. The legacy billing system is being extended to add a SOAP endpoint that will allow for the data to be retrieved in XML format. However, the endpoint is not ready yet. Which data source should the team use to make progress on the design?

A. DataRaptor

B. Apex REST

C. Integration Procedurescorrect

D. Apex Remote

عرض الإجابة

اجابة صحيحة: C

السؤال #8

What is the purpose of Step elements in OmniScript?

A. Allows the user to input data

B. Groups elements that extract data

C. Enables the use of repeatable blocks

D. Organizes the script into one or more pagescorrect

عرض الإجابة

اجابة صحيحة: D

السؤال #9

When designing OmniScripts, which three best practices should consultants recommend to increase user adoption? Choose 3 answers

A. Prefill data for users when possible

B. Replicate existing processes as - is

C. Provide keystroke commands for data entry

D. Divide complex processes into sections

E. Provide user help text

عرض الإجابة

اجابة صحيحة: ADE

السؤال #10

A business is creating a new OmniScript that will allow agents to launch a guided selling process from an account detail page. The consultant reviews the initial design proposed for the OmniScript and sees that the process the following steps: ? Step 1: Enter account name to retrieve account information ? Step 2: Review and edit account information ? Step 3: Select products ? Step 4: Enter payment information Following best practices, what suggestion should the consultant make to improve the design?

A. Remove Step 1 and prefill the account information automatically

B. Divide Step 2 into two steps, so each task is distinct

C. Use an Edit Block in Step 4 to enter payment information

D. Use Multi-select elements in Step 3 for the product list

عرض الإجابة

اجابة صحيحة: A

السؤال #11

A consultant has a project with the following requirement: "Agents need to follow a standard customer greeti…. script in order to ensure brand consistency." Which OmniScript element should the consultant recommend to ensure the agents can see and follow these standard scripts?

A. Input Block

B. Text Area

C. Headlinecorrect

D. Step

عرض الإجابة

اجابة صحيحة: C

السؤال #12

A business requires a solution to generate an event {platform event) using account information. All the event information is related to the customer and is stored in Salesforce. Using an Integration Procedure, which two actions are necessary to design this solution? Choose 2 answers

A. HTTPcorrect

B. Response

C. DataRaptor Postcorrect

D. DataRaptor Extractcorrect

عرض الإجابة

اجابة صحيحة: ACD

السؤال #13

A consultant is working with a client who wants to display specific account information on a Flexcard. The client wants to include account status, priority level, creation date, and company logo. They also want to include actions such as closing a case, opening a new case, or creating a task. What is the best approach for the consultant to meet the client's requirements?

A. Use Omniscripts to ,,, script that display

B. Use the Flexeard Designer to create a Flexcard, adding the necessary fields and actions

C. Use Integration Procedures to integrate the necessary data

D. Use Data Mappers to transfer and transform the necessary data

عرض الإجابة

اجابة صحيحة: B

السؤال #14

A company plans to rebuild a process that includes functionality that was originally written in APEX and Visual pages using OmniScript. The consultant reviews the process and sees in the first step, the user reviews data and, then enters additional information. In the next step, the process retrieves data from an external system. In this scenario, which OmniStudio data tool should the consultant recommend?

A. DataRaptor Turbo

B. Calculation Procedure

C. Integration Procedurecorrect

D. DataRaptor Extract

عرض الإجابة

اجابة صحيحة: C

السؤال #15

Which OmniStudio tool is optimized for performance and minimizes configuration time?

A. Integration Procedure

B. DataRaptor Extract

C. DataRaptor Turbo Extractcorrect

D. Calculation Procedure

عرض الإجابة

اجابة صحيحة: C

السؤال #16

An OmniScript saves data to Salesforce and to an external system. What OmniScript element could save all this data?

A. HTTP Action

B. Integration Procedure Actioncorrect

C. DataRaptor Post Action

D. DataRaptor Transform Action

عرض الإجابة

اجابة صحيحة: B

السؤال #17

Which OmniScript element retrieves Salesforce data that is then returned in Value/Label pairs and becomes available for selection in a dropdown list?

A. Lookup

B. Calculation Action

C. DataRaptor Extract Action

D. Select

عرض الإجابة

اجابة صحيحة: D

السؤال #18

A business has been experiencing a downturn in customer satisfaction due to billing Issues. The business lear that when customers are allowed to schedule an inquiry call with an agent, customer satisfaction improves.For this reason, the business decides to create an OmniScript that asks the customer to rate their customer satisfaction using a 1-5 rating scale. If the customer satisfaction is less than 2, it should allow the customer t request a call back on a certain date and then create a case that include

A. Radio Input, Date Input, HTTP Action, DataRaptor Post Action

B. Date Input, Radio Input, HTTP Action, DataRaptor Post Action

C. HTTP Action, DataRaptor Post Action, Date Input, Radio Input

D. HTTP Action, Radio Input, Date Input, DataRaptor Post Action

عرض الإجابة

اجابة صحيحة: A

السؤال #19

Which two of the following use cases are best solved using Calculation Procedures & Matrices? Choose 2 answers

A. To determine the list of products to display to a customer

B. To apply the correct factor when determining a cost

C. To retrieve text data and convert it to an integer

D. To return output that is calculated differently based on the date

عرض الإجابة

اجابة صحيحة: BD

السؤال #20

How should the consultant design the OmniScript solution to allow the user to stop and resume a process at a later time?

A. Configure the Save property

B. Configure a Resume Step

C. Use an Integration Procedure

D. Use a DataRaptor Post Action

عرض الإجابة

اجابة صحيحة: A

السؤال #21

A business process needs to perform a multi-step calculation on each contact record in a list. Using an Integration Procedure to process the list, what feature can be used to meet this requirement?

A. Conditional Block

B. Loop Block

C. DataRaptor Transform Action

D. Batch Action

عرض الإجابة

اجابة صحيحة: B

السؤال #22

Which OmniStudio tool is optimized for performance and minimizes configuration time?

A. Calculation Procedure

B. DataRaptor Extract

C. Integration Procedure

D. DataRaptor Turbo Extract

عرض الإجابة

اجابة صحيحة: D

السؤال #23

Which element allows a user to retrieve data from a single field and display it in a dropdown list?

A. Calculation Action

B. DataRaptor Extract Action

C. Lookupcorrect

D. Select

عرض الإجابة

اجابة صحيحة: C

السؤال #24

When a customer wants to buy a new device, a discounted rate can be applied after considering the number lines and internet coverage on their current plan. Which OmniStudio tool could a consultant recommend to get the discounted rate?

A. OmniStudio Action

B. DataRaptor Turbo

C. DataRaptor Transform

D. Calculation Matrices

عرض الإجابة

اجابة صحيحة: D

السؤال #25

A company has a requirement to create a 360° view of their customers using FlexCards. At this company, customer data is stored in Salesforce but also in external legacy systems. A consultant reviews the use cases needed and recommends a FlexCard canvas that contains multiple child cards inside the state of a parent FlexCard. What is the advantage of embedding multiple child cards in this scenario?

A. Enables easier global styling changes

B. Allows multiple data sources to be used

C. Enables the FlexCard to be used on a community page

D. Allows conditional views with the Toggle element on each child cardcorrect

عرض الإجابة

اجابة صحيحة: D

السؤال #26

A business has the following requirements: To display cases for an account - The user should see all of the cases on the canvas The user should be able to create a new case from the canvas The consultant decides to use states to enable this functionality. Which type of state should the consultant recommend to allow users to create a new case from the canvas?

A. Edit Mode State

B. New Card State

C. Blank Card State

D. Active Card State

عرض الإجابة

اجابة صحيحة: B

السؤال #27

What business problem does DataRaptor solve?

A. It guides humans through a complex business process

B. It allows developers to create complex API queries declaratively

C. It combines multiple steps and processes into a single server call

D. lt removes the need to code data mappings for data transformations

عرض الإجابة

اجابة صحيحة: D

السؤال #28

A company needs to create an OmniScript with three steps. ? Step 1 ? Step 2 ? Step 3 Enter customer details Select a product Display a price retrieved from a REST API The product's price should automatically display in Step 3. What should the consultant add to the design of the OmniScript to meet these requirements?

A. DataRaptor Post Action between Step 2 and Step 3

B. Integration Procedure Action between Step 2 and Step 3

C. DataRaptor Post Action inside Step 2

D. Integration Procedure Action inside Step 3correct

عرض الإجابة

اجابة صحيحة: D

السؤال #29

What is the purpose of the Messaging element in OmniScript?

A. Display a custom styled message

B. Send email/text to users based on logical conditions

C. Trigger an event to external data sources based on logical conditions

D. Display warning to users based on logical conditionscorrect

عرض الإجابة

اجابة صحيحة: D

السؤال #30

When a customer calls to report a product issue, agents need to check all open cases related to that product to see if there are any solutions that can resolve the customer's issue. Products that have been purchased are stored as assets, and there is a lookup relationship from case to asset that allows cases to be linked to the products customers have purchased. What type of DataRaptor can be used to retrieve a list of cases filtered by the customer's asset and the last service date of the asset?

A. DataRaptor Turbo

B. DataRaptor Extractcorrect

C. DataRaptor Load

D. DataRaptor Transform

عرض الإجابة

اجابة صحيحة: B

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اجتياز اختبار الممارسة Cisco وPMP وCISA وCISM وAWS بنسبة 100% للبيع! احصل الان

View The Updated Salesforce Exam Questions

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اجتياز اختبار الممارسة Cisco وPMP وCISA وCISM وAWS بنسبة 100% للبيع!
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