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خذ اختبارات أخرى عبر الإنترنت
السؤال #1
Where can a org's service status and performance degradation information be found?
A. AppExchange portal
B. Salesforce help
C. Salesforce
عرض الإجابة
اجابة صحيحة: C
السؤال #2
Which tool creates a visual representation of objects and their relationships?
A. App Launcher
B. Object Manager
C. Schema Buildercorrect
عرض الإجابة
اجابة صحيحة: C
السؤال #3
A Salesforce associate is working from a custom Contact list view and noticed key information is missing. What should they do to add the missing information?
A. Edit sharing settings
B. Select Fields to Display
C. Edit list filters
عرض الإجابة
اجابة صحيحة: B
السؤال #4
A Salesforce associate has been tasked with creating new fields on the Contact object and determining what type of field be used for each one. Where should the associate go to understand the differences between the data types?
A. Salesforce Help
B. Customer Support
C. App Launch
عرض الإجابة
اجابة صحيحة: A
السؤال #5
A sales rep at Get Cloudy Consulting asks the new Salesforce associate to give them a report showing all the active accounts for the sales rep's territory. Where should the associate go to create a new report for Accounts?
A. Setup
B. Accounts tab
C. Reports tab
عرض الإجابة
اجابة صحيحة: C
السؤال #6
A Salesforce associate deletes an Account of a company that recently went out of business. Which other related records are automatically deleted?
A. Any related leads
B. Any related cases
C. Any related opportunities
عرض الإجابة
اجابة صحيحة: C
السؤال #7
A Salesforce associate is viewing information within a report and needs to export the data. Into which types of files can the report be exported?
A. Word (,doc or
B. Excel (,xlsx or ,xls) file or comma- separated values (,csv)
C. PDF (,pdf) or Excel (,xlsx or ,xls)
عرض الإجابة
اجابة صحيحة: B
السؤال #8
Two users in the same opportunity record are seeing different fields.What is the reason for this?
A. The missing fields are marked as hidden in Object Manager
B. The users are assigned different profiles and page layouts
C. The users have been configured with different Locales
عرض الإجابة
اجابة صحيحة: B
السؤال #9
A Salesforce associate has been asked to identify all contacts that have had interactions with their company in the last year. What should the associate do to identify these contacts?
A. Look at the contact's Last Modified Date
B. Look at the Active field
C. Look at the last related activity date
عرض الإجابة
اجابة صحيحة: C
السؤال #10
A Salesforce associate at Get Cloudy Consulting is given a list of opportunities to work through. The associate asks for an easier way to change the opportunity stage. What should be recommended?
A. Switch to the Kanban View
B. Create multiple list views
C. Use a Dynamic Dashboard View
عرض الإجابة
اجابة صحيحة: A
السؤال #11
How can a user see only contacts from a specific city on the 'New This Week" list view without changing what other users see?
A. Change the permissions so they can only see records from the specific city
B. Clone the list view with a new name, and filter by the specific c
C. Build a private report for contacts that is filtered by the specific city
عرض الإجابة
اجابة صحيحة: B
السؤال #12
A Salesforce associate is looking at a custom Contact list view and wants to show more information from the record. What should they do to add the missing key columns?
A. Edit list filters
B. Select Fields to Display
C. Edit sharing settings
عرض الإجابة
اجابة صحيحة: B
السؤال #13
Get Cloudy Consulting (GCC) currently supports its customers via calls and emails. GCC wants to meet the needs of digitally savvy customers by offering support via web chat as well as SMS, Facebook Messenger, and whatsApp. Which Salesforce product should meet this need?
A. Service Cloud
B. Experience Cloud
C. Sales Cloud
عرض الإجابة
اجابة صحيحة: A
السؤال #14
Salesforce is built on objects like Account, Contact, and Opportunity. What is a representation of an object?
A. A spreadsheet where the records are rows and the fields are columnscorrect
B. Physical visualization of an Account, Contact, or Opportunity
C. A set of relationships that link an Account, Contact, or Opportunity
عرض الإجابة
اجابة صحيحة: A
السؤال #15
A certain field should only be required when a lead is in a particular stage. How should this be implemented?
A. Required on Field
B. Required on Page layout
C. Validation Rule
D. Workflow Rule
عرض الإجابة
اجابة صحيحة: C
السؤال #16
A Salesforce associate recently relocated from Get Cloudy Consulting s San Francisco office to its new London office. The associate wants to change their work hours information in the Salesforce org to reflect their new time zone. Which method is easiest to change these settings?
A. Go to Settings -> Personal Information -> My Work Information
B. Submit a case with Salesforce support
C. Go to Setup -> Company Information -> Default Time Zone
عرض الإجابة
اجابة صحيحة: C
السؤال #17
A Salesforce associate is using Global Search to find a record but does not remember the name of the record they want to find. What should the associate use to search for the record'
A. List view for each object
B. Object Manager
C. Wildcards and operators
عرض الإجابة
اجابة صحيحة: C
السؤال #18
Get Cloudy Consulting (GCC) plans to migrate from a legacy CRM system to Salesforce. GCC currently uses a dedicated single-tenant, on-premise system and wants to utilize a multi-tenant architecture like Salesforce uses. What is one feature of multi-tenant architecture?
A. Resources are shared but tenants cannot claim each others resources
B. Resources are shared and tenants can claim each other's resources
C. Resources are limited to each tenant
عرض الإجابة
اجابة صحيحة: B
السؤال #19
A salesforce associate is excited to find they can combine the challenge of learning new skills with the chance of winning prizes?
A. Superbadges
B. Quests
C. Ranks
عرض الإجابة
اجابة صحيحة: B
السؤال #20
A Salesforce associate wants to locate a record within the custom object called Shipment'. What is the most efficient way to find a record within this object?
A. Global Search
B. App Launcher
C. Object Manager
عرض الإجابة
اجابة صحيحة: A
السؤال #21
A Salesforce associate is creating new user accounts for a new project management team. What will be the role of each new team member?
A. End User
B. Developercorrect
C. Builder
عرض الإجابة
اجابة صحيحة: B
السؤال #22
Your Salesforce has multiple types of Cases that require different fields. How should your company support this business need?
A. Page Layout
B. Record Type and Page Layout
C. Create another object
D. Workflow Rule
عرض الإجابة
اجابة صحيحة: B
السؤال #23
Which tool creates a visual representation of objects and their relationships?
A. App Launcher
B. Object Manager
C. Schema Builder
D. Data Modeler
عرض الإجابة
اجابة صحيحة: C
السؤال #24
Where can a org's service status and performance degradation information be found?
A. AppExchange portal
B. Salesforce help
C. Trust
D. Salesforce
عرض الإجابة
اجابة صحيحة: C
السؤال #25
A Salesforce associate at Get Cloudy Consulting is working with a user to view multiple records and their related records on the same screen. Currently, the user uses multiple browser tabs. Which app should the associate recommend for the user to view multiple records and their related records on one screen?
A. Salesforce Lightning Page
B. Salesforce Lightning Console
C. Salesforce Dashboard
عرض الإجابة
اجابة صحيحة: B
السؤال #26
A nonprofit organization wants to help ensure residents in their area receive health checkups. The nonprofit also wants to ensure resident tracking history and all data are stored in a way that complies with local privacy laws. Which Salesforce cloud solution should help meet these needs?
A. Health Cloud
B. Service Cloud
C. Nonprofit Cloud
عرض الإجابة
اجابة صحيحة: A
السؤال #27
A Salesforce associate at Get Cloudy Consulting needs a list of all active contacts grouped by Account. What is the first step in building this report?
A. Create a new report using the Contacts and Accounts report type
B. Create a Contacts report with a filter on Account
C. Create a joined report with accounts and contacts
عرض الإجابة
اجابة صحيحة: A
السؤال #28
Get Cloudy Consulting (GCC) is currently tracking forecasting and revenue data in a spreadsheet and wants migrate this data to Salesforce. Which solution should GCC consider?
A. Marketing Cloud
B. CRM Analytics
C. Sales Cloud
عرض الإجابة
اجابة صحيحة: C
السؤال #29
Where should field dependencies for an object be reviewed?
A. Object Manager
B. Profiles
C. App Builder
عرض الإجابة
اجابة صحيحة: A
السؤال #30
A Salesforce associate wants to refresh a report and email it to an executive team each week. Which functionality of Salesforce Reports should the associate use?
A. Refresh
B. Notifications
C. Subscriptions
عرض الإجابة
اجابة صحيحة: C

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