السؤال #1

Dreamscape Flowers (DF) is evaluating Salesforce Partner Relationship Management (RPM) to help improve its current channel sales performance.In what two ways can Salesforce PRM help DF accelerate channel sales?Choose 2 answers

A. By automating partner entitlement assignment in Channel sales teams

B. BY automating partner tiering in Channel sales hierarchy

C. By automating partner lead routing

D. By automating quoting with Salesforce CPQ

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اجابة صحيحة: BC

السؤال #2

Northern Trail Outfitters (NTO) is building a digital experience for its independent researchers who will be collaborating with NTO’s staff on their research-related submissions. Which user visibility setting needs to be enabled at a minimum?

A. None

B. Site User Visibility

C. Guest User Visibility

D. Portal User Visibilitycorrect

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اجابة صحيحة: D

السؤال #3

Universal Containers (UC) maintains multiple customer experiences, but only one profile for No customer has access to more than one experience Which two steps should the UC admin taka to grant access to each customer? Choose 2 answers

A. Create a permission Setcorrect

B. Select a permission pot for a given experiencecorrect

C. Select the profile for a given experience

D. Edit the applicable user profile

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اجابة صحيحة: AB

السؤال #4

DreamHouse Realty(DR) recently created a site for potential buyers. DR has a rich knowledge base organized in data categories and now plans to make those Knowledge articles available to site users.Which two steps does DR need to take in order to ensure that new articles show up in the site on an ongoing basis without manual intervention?Choose 2 answers

A. Map articles to Content Topics

B. Map topics to data categories

C. Enable "Share on Sites" setting

D. Enable "Automate Topic Assignment" setting

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اجابة صحيحة: BC

السؤال #5

Cloud Kicks (CK) wants to use its existing single sign-on (SSO) Identity Provider with its new Experience Cloud site. CKwants to use the Just-in-Time Provisioning feature for Experience Cloud.Which value is required in the user type?

A. Standard

B. Username

C. Entity ID

D. Federation ID

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اجابة صحيحة: D

السؤال #6

What are two ways a question can be escalated to a case? Choose 2 answers

A. Manually by a moderator selecting ‘’Escalate to Case’’ in the Feedcorrect

B. Manually by users commenting ‘’Escalate’’

C. Automatically via Case Assignment Rules

D. Automatically via process Builder by meeting specified criteriacorrect

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اجابة صحيحة: AD

السؤال #7

Cloud Kicks (CK) wants to organize content on its site so that users can easily search and brows for information. Which three features should CK use to accomplish this goal?

A. Navigational Topicscorrect

B. Content Topicscorrect

C. Content Graph

D. Featured Topiccorrect

E. Navigation Tree

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اجابة صحيحة: ABD

السؤال #8

Cloud Kicks (CK) has a Partner Community with an External Account hierarch. The Number of Partner Roles is set to two with the roles defined as Partner Manager and partner user. If CK has a Partner user at a child account that creates a case, who will have access?

A. The Partner user who created the case those in the Partner Manager role above them, and those in the Partner manager role in the Partner account

B. The Partner user who created the case, their peers in the Partner user role, those in the Partner manager role above them, those in the Partner user role in the partner account, and those in the partner Manager role in the parent account

C. The partner user who created the case, their peers in the partner user role, those in the partner Manager role above them, and those in the Partner Manager role in the parent account

D. The partner User who created the case, those in the partner Manger role above them, those in the Partner user role in the parentaccount, and those in the partner manager role in the parent account

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اجابة صحيحة: B

السؤال #9

Northern Trail Outfitters (NTO) is punning to create an HR help desk for Its employees. IT recommends using Experience Cloud to build the HR help desk app Whet should NTO consider when building the MR help desk app?

A. HR user profits is only available in Enterprise and Performance Editions with HR permission sat license

B. MR user profile is only available in Employee Cloud with Employee permission set license

C. The HR help desk app can centralize Chatter from all related active Experience Cloud sites in the org

D. The HR help desk app can centralize knowledge and self service in to one experience site

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اجابة صحيحة: C

السؤال #10

Northern Trail Qutfitters would like to display a different Hero component on the Home page for United States and EMEA. How should an administrator accomplish this?

A. Create a pagevariation for EMEA, configure the Theme, and include a different Hero component

B. Create a page variation for EMEA, configure the flexible page layout, and include a different Hero component

C. Use the same page variation for EMEA and include multiple targeted HTML components

D. Use the same page variation for EMEA, include multiple Hero components, and target each , component

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اجابة صحيحة: D

السؤال #11

Universal Containers (UC) has hired UX designers to help improve brand recognition and has a new style guide it needs to implement to unify branding across all of its Experience sites.What should UC do to accomplish this?

A. Create a custom theme toapply to all Experience sites

B. Reference a shared Bootstrap CSS file in all of the sites

C. Create a custom template to apply to all Experience sites

D. Send the style guide to Experience managers to implement

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اجابة صحيحة: A

السؤال #12

Northern Trail Outfitters has configured chat so customers can quickly get answers to their questions by chatting with an agent while browsing the Experience site. How should an administrator embed the chat window in an Experience site?

A. Add the Embedded Service component to Builder pages

B. Create a custom component using the Embedded Service AP

C. Configure the Embedded Service connector

D. Create an Embedded Service quick action

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اجابة صحيحة: A

السؤال #13

AW Computing wants to create a site that gives customers access to Knowledge articles and peer-to-peer conversations, with the aim of decreasing the number of calls to its supportorganization. What should AW Computing do to accomplish this goal?

A. Give access to its internal orgs using Chatter groups

B. Open its Slack implementation to all customers

C. Create a site with the Customer Service template

D. Create a site with the Marketing Microsite template

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اجابة صحيحة: C

السؤال #14

Universal Containers (UC) maintains multiple customer-facing sites, but only one profile for all customer users. No customer has access to more than one site. Which step should the UC system administrator take to grant customers access to the appropriate site?

A. Enable the Customer Identity profile or permission set

B. Assign the profile to the site membership

C. Createand assign a permission set to the users and site

D. Add user to the All Customer Portal Users public group

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اجابة صحيحة: B

السؤال #15

The Salesforce Administrator at Universal Containers (UC) has set up topics. UC is going through a rebranding phase and wants to simplify topics but keep articles that have been assigned to the topics.How should the Salesforce Administrator accomplish this?

A. Mark old topics as Inactive and assign articles to the new active topics

B. Merge similar topics in Content Management

C. Delete existing topics and assign articles to newly created topics

D. Keep existing topics and reassign articles to newly created topics

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اجابة صحيحة: B

السؤال #16

A consultant recently finishedgathering requirements for a Cloud Kicks (CK) project that will launch five new Customer Experience Cloud sites worldwide, all on a brand new Salesforce org. The purpose of these sites is to a generate buzz around new CK models and crowdsource new ideas for the RAD department. The consultant knows Multiple Books that they need to enable moderation and rate limit rules as part of their planning and must meet the following requirements: * Each site must have three unique content

A. Ensure that both the notify and freeze actions for all site rate rules are implemented

B. Notify the stakeholders that the number of content moderation rules, but not rate rules, exceeds the org limit

C. Notify the stakeholders that the number of rate rules, but not content moderation rules, exceeds the org limit

D. Notify the stakeholders that the number of both moderation and rate rules exceeds the org limit

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اجابة صحيحة: D

السؤال #17

Cloud Kicks (CK) is planning to build a social intranet site as well as an HR help site for its employees using Experience Cloud. Most employees either work in sales or service and currently use Salesforce. Which user license should be recommended for CK's employees to access Experience Cloud sites?

A. Salesforce Authenticated Site

B. Salesforce Unlimited

C. Customer Communitycorrect

D. Platform Portal

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اجابة صحيحة: C

السؤال #18

Dreamscape Flowers (DF) is planning to use Salesforce Partner Relationship Management (PRM) to manage partner lifecycle. DF is aware that Salesforce PRM can help with channel sales, lead distribution, and co-marketing with partners.Which other three features come standard with Salesforce PRM that DF can leverage without any code customization?Choose 3 answers

A. Partner Value Score Matrix

B. Case Escalation

C. Al-Powered Knowledge Base

D. Partner Incentivization Map

E. Chat

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اجابة صحيحة: BCE

السؤال #19

Cloud Kicks (CK)is about to launch a public site and is expecting very high traffic in certain regions. CK will be using Content Delivery Network (CDN). What should CK consider during the go-live phase to prevent usability issues?

A. CK should provision and activate CDN in those regions where traffic is high

B. CK should provision CDN in those regions where traffic is high and activate CDN where traffic is low

C. CK should provision and activate CDN in those regions where traffic is low

D. CK should provision CDN in those regions where traffic is low and activate CDN where traffic is high

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اجابة صحيحة: A

السؤال #20

Universal Container (UC) has a business model that involves B2C as well B2B customers. A group of B2B customers has recently signed a contract with UC that would allow them to start working with the UC Support team in resolving low-severity B2C customer issues. How should UC use Experience Cloud to accomplish this goal?

A. Create a digital experience for B2C customers and B2B customers, and use the internal CRM app for employees

B. Create a single digital experience for B2C customers, B2B customers, and employees

C. Create a digital experience for B2B customers, a partner portal for B2B customers, and use the internal CRM org for employees

D. Create a digital experience for B2C customer and employees, and another one for B2B customers and employees

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اجابة صحيحة: B

السؤال #21

Universal Containers (UC) has a customer portal so that customers can manage their shipping. UC has several sharing rules in place and leverages theExternal Account Hierarchy to assist with data access. One of UC's large customers, Cloud Kicks, has recently acquired Northern Trail Outfitters. Sales wants to merge these two accounts, but they are getting an error.What could be the cause of the error?

A. Accounts with active Experience Cloud users cannot be merged with another account

B. The user trying to merge the accounts does not have the Merge Portal Roles permission

C. The user trying to merge the accounts does not have the System Administratorprofile

D. Accounts used in an External Account Hierarchy cannot be merged with another account

عرض الإجابة

اجابة صحيحة: D

السؤال #22

Universal Containers is implementing a customer community. What sharing mechanism should be used to allow customers to view their own cases even after those cases are assigned to a support agent?

A. OWD and Apex Sharing

B. Sharing Setcorrect

C. Case co-ownership using Super User access

D. Sharing Map and custom permission set

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اجابة صحيحة: B

السؤال #23

Ursa Major Solar (UMS) would like to render a header and footer from an external content management system into its customer portal. Which feature should UMS use to accomplish this?

A. Developer Console

B. Compact Header Properties

C. Rich Content Editor

D. CMS Connectcorrect

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اجابة صحيحة: D

السؤال #24

Universal Containers (UC) works with regional partners to sell localized products. UC Is actively accepting new partner applications in certain regions. Partners can only apply using uCs referral program, and the application form in certain regions can potentially contain a varying degree of sensitive information. The list of existing partners must not be shared with the general public. What should the Experience Cloud consultant recommend?

A. Create an app for the Internal business development team and allow them to generate token-based referral links for existing partners In their region

B. Create a public site for existing partners and allow them to generate token-based referral links for prospect partners

C. Create a public site for prospect partners, show them a nondisclosure agreement, and allow them to fill out on application form on the site

D. Create an authenticated digital experience for partners and allow them to refer other partners in their region

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اجابة صحيحة: D

السؤال #25

Ursa MajorSolar (UMS) would like to display a collection of news articles it has added to a workspace in Salesforce via a CMS Collection in its customer portal. Where should UMS create the CMS collection before configuring the CMS Collection component in Experience Builder?

A. Administrator in Workspaces

B. Content Management in Workspacescorrect

C. Community Setting

D. Branding Sets

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اجابة صحيحة: B

السؤال #26

DreamHouse Reality (DR) is looking to enter the insurance business. After discussing with business advisor. DR has decided to use independent agents to manage claims.Which two feature are available for DR to implement a solution involving insurance agent persona?Choose 2 answers

A. Financial Services Community permission setlicense

B. Insurance Agent Portal Lightning template

C. Financial Services Lightning template

D. Insurance agent permission set license

عرض الإجابة

اجابة صحيحة: AB

السؤال #27

Northern Trail Qutfitters (NTO) would like to create a publicKnowledge base for the general public to be able to view articles, manuals, and FAQs. Which template should NTO select when building its site?

A. Partner Central

B. Help Center

C. Customer Account Portal

D. Customer Service

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اجابة صحيحة: B

السؤال #28

The UniversalContainers Experience Cloud admin needs to move a site from one production org to another production org that it is not directly connected to. What is the recommended choice for moving the site from one org to the other?

A. Deployment via Metadata API

B. Publication via Experience Builder

C. Deployment via Change Set

D. Lightning Bolt Export and Installation

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اجابة صحيحة: D

السؤال #29

Northern Trail Outfitters has configured chat so customers can quickly get answers to their questions bychatting with an agent while browsing the Experience site. How should an administrator embed the chat window in an Experience site?

A. Add the Embedded Service component to Builder pages

B. Create a custom component using the Embedded Service API

C. Configure the Embedded Service connector

D. Create an Embedded Service quick action

عرض الإجابة

اجابة صحيحة: A

السؤال #30

What is a prerequisite for creating a user that has a Partner Community license?

A. The Enable as Partner'' action must be present on the User page layout

B. Select ''Enable as Partner'' in the Experience Workspace

C. The ''Enable as Partner'' action must be present on the Account page layout

D. Ensure that the partner user has the '' Enabled as partner'' permission set

عرض الإجابة

اجابة صحيحة: C

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View The Updated Salesforce Exam Questions

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اجتياز اختبار الممارسة Cisco وPMP وCISA وCISM وAWS بنسبة 100% للبيع!
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