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السؤال #1
A user submitted a ticket to report an issue with a new printer that is no longer accepting new print jobs. The technician verifies the printer is on and notices the printer LCD screen has the following error message: Paper Jam, Jam in fuser. Which of the following is the MOST efficient next step the technician should complete?
A. Apply a maintenance kit to the printer
B. Check the printer paper path to locate any obstructions
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اجابة صحيحة: B
السؤال #2
A Microsoft Windows user is preparing to work in another country and needs to comply with corporate policy for data protection when copying files to portable medi
A. Which of the following solutions would MOST likely satisfy this requirement?
A. A USB 3
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اجابة صحيحة: A
السؤال #3
An engineer is experiencing unexpected reboots on a graphics workstation when rendering complex 3-D models. The workstation is configured with a 115V power supply that is rated at 200W and connected to a UPS. The central processing unit contains 16 hyperthreaded cores, and a discrete graphics solution utilizing an 8-pin power connector is installed in a PCI Express x16 slot. Which of the following indicates where the technician should begin troubleshooting?
A. The UPS, as 115V is insufficient for the configuration and should be increased to 220V
B. The power supply, as 200W is insufficient when the GPU is heavily tasked C
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اجابة صحيحة: D
السؤال #4
A technician needs to fix a Cat 5 cable issue. The cable, which is connected to a network jack, fails when it is moved around. Which of the following items must the technician use to fix the issue? (Select TWO). A.Scissors
B. Network tap C
E. RJ45 connector
F. Crimper
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اجابة صحيحة: B
السؤال #5
A user acquired a new workstation and is attempting to open multiple targe Excel files simultaneously. The user is not experiencing the expected performance when executing such large requests. Which of the following should a technician do FIRST?
A. Increase the swap partition
B. Upgrade the CPU in the workstation
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اجابة صحيحة: A
السؤال #6
A field technician has been dispatched to a site with an internet outage. Upon arriving, the technician discovers that the POTS lines are not working as well. Which of the following technologies is the site MOST likely using?
A. Fiber
B. Cable C
عرض الإجابة
اجابة صحيحة: C
السؤال #7
A technician is configuring a workstation to be used as a VM host. After installing the necessary software, the technician is unable to create any VMs. Which of the following actions should be performed?
A. Disable the BIOS password
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اجابة صحيحة: B
السؤال #8
A technician replaced a motherboard on a server, and now the 64-bit hypervisor is not loading correctly. Which of the following needs to be enabled for the hypervisor to run?
A. Hardware prefetcher
B. Hyperthreading C
عرض الإجابة
اجابة صحيحة: D
السؤال #9
Which of the following should the data center hardware technician implement to ensure maximum uptime for customers' virtual machines?
A. Line conditioner
B. AC voltage regulator C
عرض الإجابة
اجابة صحيحة: C
السؤال #10
While implementing a non-carrier-grade wireless backhaul, a technician notices the current channel selection is extremely polluted with various RF signals. Upon performing a spectral analysis, the technician discovers a channel containing almost no RF pollution. Unfortunately, the technician is unable to select that channel. Which of the following is the MOST likely reason for this issue?
A. The channel is reserved for licensed band use
B. The channel selection is defective; contact the manufacturer
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اجابة صحيحة: D
السؤال #11
A technician needs to recommend an internet connection for a customer who travels around the world and wants to have connectivity while visiting remote camping locations. Some of the locations the customer visits have limited or unreliable cellular service. Which of the following connection types should the technician recommend? A.Satellite B.DSL C.Fiber D.Hotspot
A technician needs to recommend an internet connection for a customer who travels around the world and wants to have connectivity while visiting remote camping locations. Some of the locations the customer visits have limited or unreliable cellular service
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اجابة صحيحة: A
السؤال #12
Several users who share a multifunction printer in an office have reported unintended, thin, vertical lines that cover the entire height of every page printed from the printer. Which of the following steps should a technician complete in order to MOST likely resolve this issue?
A. Replace the printer paper with a new ream
B. Clear the print spooler on each computer
عرض الإجابة
اجابة صحيحة: D
السؤال #13
An organization has some computers running macOS and some computers running Windows. The computers running macOS also need to run a piece of software that is only available on Windows. Which of the following BEST describes the solution for running Windows software on a computer running macOS?
A. Operating system spoofing
B. Remote software provisioning C
عرض الإجابة
اجابة صحيحة: D
السؤال #14
A customer reports that a computer is never able to reach more than a 100Mbps transfer data rate, even when using a Gigabit LAN card. While troubleshooting, the technician notices the network cable needs to be replaced. Which of the following cable categories is limiting the transfer speed? A.Cat 5
B. Cat 5e C
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اجابة صحيحة: A
السؤال #15
A user on a SOHO network is unable to watch online videos, even at 240 pixels. The technician runs ipconfig from the user's computer and records the following: The technician then connects a test laptop to the router via the user's Cat 5 cable and records the following information: Which of the following is MOST likely causing the user's issue?
A. Incorrect IP address B
عرض الإجابة
اجابة صحيحة: D
السؤال #16
Which of the following components enables the input on a mobile device's touch screen? A.OLED B.Digitizer C.Inverter D.CMOS sensor
Which of the following components enables the input on a mobile device's touch screen? A. LED B
عرض الإجابة
اجابة صحيحة: B
السؤال #17
A user connects a smartphone to a laptop. Which of the following types of networks has the user created? A.PAN B.MAN C.WLAN D.LAN
A user connects a smartphone to a laptop. Which of the following types of networks has the user created? A
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اجابة صحيحة: A
السؤال #18
A technician is setting up a new desktop computer and will be installing the hard drive directly on the motherboard without using cables to connect it. Which of the following will the technician be installing?
A. Thunderbolt B
عرض الإجابة
اجابة صحيحة: A
السؤال #19
A user reports that printed receipts have black smudges over the entire image. The text is still present but is very dark and sometimes illegible. Which of the following are the MOST likely cause and solution for the printer issue?
A. The ribbon is jammed and is rubbing on the paper
B. The printhead is too hot
عرض الإجابة
اجابة صحيحة: C

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