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السؤال #1
The International Student Services department manages the needs of international and study-abroad students in Salesforce using the Education Data Architecture. The residence hall address information must be associated to the international student Contact and Account record. What account model should the consultant select?
A. Standard Account
B. Person Account
C. Household Accountcorrect
D. Administrative Account
عرض الإجابة
اجابة صحيحة: C
السؤال #2
Recruiters at an institution are evaluating tools to enhance their email. They want to see when a student has opened an email or clicked on a link. Recruiters also want to insert time slots directly from their calendar into an email and allow students to choose the meeting time. Which solution should the consultant recommend?
A. Gmail Integration
B. Custom automation
C. Einstein Activity Capturecorrect
D. Salesforce Inbox
عرض الإجابة
اجابة صحيحة: C
السؤال #3
The university advancement team wants the ability to track students' prior and current connections to other schools.Which two object should the consultant evaluate to connect students to other educational institutions?
A. Education History and Affiliations
B. Relationship and Affiliations
C. Affiliations and Program Plan
عرض الإجابة
اجابة صحيحة: A
السؤال #4
A university's IT department and its consultant are integrating data from the Student Information System (SIS) to the Education Data Architecture (EDA). Advisors need to see a student's primary course of study. Which object in EDA indicate a student's major?
A. Education History
B. Relationship
C. Program Plan Requirement
D. Program Enrollmentcorrect
عرض الإجابة
اجابة صحيحة: D
السؤال #5
What should a consultant recommend to a university that wants a successful Data Governance committee?
A. Create a Center of Excellence queue
B. Set up a Salesforce Adoption Dashboard
C. Refer committee members to Trailhead
D. Use RACI matrix to define member roles
عرض الإجابة
اجابة صحيحة: A
السؤال #6
The Law school's dean, recruitment director, and end users want to implement Salesforce so they can have a central, shared reporting system of engagement for recruitment and admission processes and raise enrollment by 10%. The Law school plans to grow and expand its use of Salesforce to other departments in the future; however, the IT department can only support system integration. What should the consultant discuss first with the school?
A. Leadership sponsorship
B. Business objectives
C. Metric identification
D. Capacity to administer
عرض الإجابة
اجابة صحيحة: D
السؤال #7
Recruiters want to visualize the number of prospective students at various stages in the recruitment process. Which report chart should the consultant implement?
A. Application Tabular reportcorrect
B. Education History dashboard
C. Program Enrollment dashboard
D. Opportunity Funnel report
عرض الإجابة
اجابة صحيحة: A
السؤال #8
A consultant has been working with a university to build a new student services solution using Salesforce. The consultant is preparing for User Acceptance Testing. Which item should be excluded from the testing scope?
A. User experience in productioncorrect
B. Large data volumes
C. Data load simulation
D. Average versus peak performance
عرض الإجابة
اجابة صحيحة: A
السؤال #9
During the requirements gathering phase, the academic staff stated that students are independent of any Account or Company. The staff requested that the Contact's Account field be blank and hidden on the page layout. What is the impact of creating a Contact without a parent Account?
A. Contacts are private only to the record owner, and inaccessible to other users
B. Contacts are at risk of ownership data skew, which may result in performance issues
C. Contacts will require manually creating a related Affiliation record to enable sharing, adding more complexity
D. Contacts are public to all users, potentially sharing sensitive data
عرض الإجابة
اجابة صحيحة: A
السؤال #10
A college is interested in best practice and tips on Salesforce date foverance. Which resource should the consultant recommend?
A. IdeaExchange
B. Trailblazer Communitycorrect
C. Partner Community
D. AppExchange
عرض الإجابة
اجابة صحيحة: B
السؤال #11
A university's IT department and its consultant are integrating data from the Student Information System (SIS) to the Education Data Architecture (EDA). Advisors need to see a student's primary course of study.Which object in EDA indicates a student's major?
A. Education History
B. Relationship
C. Program Plan Requirement
D. Affiliation
عرض الإجابة
اجابة صحيحة: D
السؤال #12
The Advancement department wants to extend its Salesforce environment to support event management, including registration pages, ticketing, and agenda-building functionality. Which solution should the consultant recommend?
A. App on the AppExchangecorrect
B. Elevate and Giving Pages
C. Gift Entry Manager
D. Event Monitoring
عرض الإجابة
اجابة صحيحة: A
السؤال #13
A university needs an email marketing tool that all program staff can use for masscommunications. Program staff need to send emails that list missing application items to students. The items are stored on a custom object in Salesforce. It is important that program staff only have access to their own department's marketing materials, leads, prospects, and templates.Which solution should the consultant recommend?
A. Salesforce Mass Email
B. Custom automation with an email alert
C. Marketing Cloud
D. Digital Engagement Messaging
عرض الإجابة
اجابة صحيحة: C
السؤال #14
A customer wants to install the Education Data Architecture (EDA) into their existing Salesforce org. How should the consultant prepare for implementation?
A. Choose a middleware tool to integrate ED
B. Build applicable API customizations
C. Export all existing Salesforce data
D. Map Salesforce custom objects to EDA objects
عرض الإجابة
اجابة صحيحة: C
السؤال #15
A school district is reopening after global pandemic. It has an existing Salesforce org configured with the K-12 Architecture kit. The school district wants to leverage Work.com Command Center for schools in its existing org. What should the consultant advise?
A. Work
B. Install Work
C. Leverage Student Success Hub
D. Use third-party app from AppExchange
عرض الإجابة
اجابة صحيحة: D
السؤال #16
The university Development office wants to present social media ads to constituents who demonstrate low engagement is email campaigns. The department uses Marketing Cloud Corporate Edition for Campaign management. Which Marketing Cloud product should the consultant recommend?
A. Advertising Studiocorrect
B. Social Studio
C. Interaction Studio
D. Email Studio
عرض الإجابة
اجابة صحيحة: A
السؤال #17
The director of retention wants to use Advisor Link to track early alerts, help students schedule appointments with their advisers, and create program plans. Which two options are required to use Advisor Link? Choose 2 answers.
A. Person Accountscorrect
B. Customer Community Pluscorrect
C. Lightning Scheduler
D. Education Data Architecturecorrect
عرض الإجابة
اجابة صحيحة: ABD
السؤال #18
A college wants to create a resource for its Center of Excellence (CoE) where users can vote on suggestions and ............................... What should a consultant create to meet the requirement?
A. Public Group
B. Success Team
C. Chatter groupcorrect
D. Queue
عرض الإجابة
اجابة صحيحة: C
السؤال #19
The Marketing department at a college emails former students twice a year informing them of upcoming fundraising events. The department is concern about the number of bounced emails it receives. Which solution should the Marketing team consider that will enable former students to updatetheir email address?
A. social Studio
B. experience Cloud
C. Salesforce Engage
D. Salesforce Anywhere
عرض الإجابة
اجابة صحيحة: C
السؤال #20
A university plans to implement Advisor Link for approximately 90,000 students. The university needs to populate data from the student information system (SIS) to Salesforce. The data exported from SIS needs to be automatically modified to correspond to values in Salesforce.Which integration approach should the consultant recommend?
A. Lightning Connect
B. Salesforce Data Import Wizard
C. ETL tool
D. Salesforce Data Loader
عرض الإجابة
اجابة صحيحة: C
السؤال #21
A school is considering leveraging Student Success Hub. Which operational requirement should the consultant confirm?
A. Einstein Bots must be enabled prior to installing Student Success Hub
B. Student Success Hub requires Education Data Architecture (EDA)
C. Read, Create and Edit access to Contacts, Accounts, and Cases is required
D. Student Success Hub requires the K-12 Architecture Kit
عرض الإجابة
اجابة صحيحة: B
السؤال #22
The Law school's dean, recruitment director, and end users want to implement Salesforce so they can have a central, shared reporting system of engagement for recruitment and admission processes and raise enrollment by 10%. The Law school plans to grow and expand its use of Salesforce to other departments in the future; however, the IT department can only support system integration.What should the consultant discuss first with the school?
A. Leadership sponsorship
B. Business objectives
C. Metric identification
D. Capacity to administer
عرض الإجابة
اجابة صحيحة: D
السؤال #23
A university is interested in using Student Success Hub and a calendar integration tool to sync student appointments with the faculty advisors' Google accounts.What should the consultant recommend?
A. A third-party app
B. Salesforce Scheduler
C. Einstein Activity Capture
عرض الإجابة
اجابة صحيحة: A
السؤال #24
A university Advancement office wants to track school historical data for tagged outreach and donation opportunities. Which Education Data Architecture functionality should the consultant recommend?
A. Education History
B. Program Plan
C. Attribute
D. Relationship
عرض الإجابة
اجابة صحيحة: B
السؤال #25
A school district is reopening after global pandemic. It has an existing Salesforce org configured with the K-12 Architecture kit. The school district wants to leverage Work.com Command Center for schools in its existing org. What should the consultant advise?
A. Work
B. Install Work
C. Leverage Student Success Hub
D. Use third-party app from AppExchange
عرض الإجابة
اجابة صحيحة: A
السؤال #26
A consultant is designing a new Salesforce org that user the Education Data Architecture (EDA) for student service. The College wants to track which classes are taught by teaching assistants. Which EDA object should the consultant use?
A. Course Offering
B. Course Connectioncorrect
C. Term Grade
D. Program Enrollment
عرض الإجابة
اجابة صحيحة: B
السؤال #27
Recruitment Staff want to use their university login when accessing Salesforce. Which identity management feature should the consultant use?
A. Named Credentials
B. Two-factor Authentication
C. Social Sign-On
D. Single Sign-Oncorrect
عرض الإجابة
اجابة صحيحة: D
السؤال #28
A university wants to improve student retention by developing a tool for students to engage at scale, find answers to common questions and resources, and allow students tointeract with student organizations. What should a consultant recommend to meet this requirement?
A. Experience Cloud
B. Pardot Engagement Studio
C. Interaction Studio
D. Einstein Bots
عرض الإجابة
اجابة صحيحة: A
السؤال #29
The Alumni Relations office wants to respond to posts by alumni on variety of Channels, including Instagram, Twitter, and Facebook. Which solution should the office consider?
A. email Studio
B. Audience Studio
C. Social Studiocorrect
D. Interaction Studio
عرض الإجابة
اجابة صحيحة: C
السؤال #30
A college wants to expand Its existing Salesforce environment to include adviser Link. Students willneed to create and edit appointments with their advisor. Which two Customer Community licenses can be used which Advisor Link?
A. Customer Community login
B. Customer Community Plus
C. Customer Community Plus Login
D. Customer Community
عرض الإجابة
اجابة صحيحة: C

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