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السؤال #1
You can map custom lead fields to standard fields on the Account, Contact, and Opportunity.
A. True
B. False
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اجابة صحيحة: B
السؤال #2
Which of following is granted by the Manage Cases Permission (Select all that apply)?
A. Set support business hours
B. Edit the Support settings
C. Set up Email-to-Case
D. Mass Transfer Cases
E. Create,Edit, and Delete custom fields on the Case Object
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اجابة صحيحة: ABCD
السؤال #3
At Ursa Major Solar, Sales representatives use a custom report type for Account reports. New fields have been created on the Account Object.An Administrator needs to report on the newly created fields.What should the Administrator do to achieve this goal?
A. From the Custom Report Type, Edit Layout, then add the new fields to the report
B. From the Custom Report Type, Edit Object Relationships, then add the new fields to the report
C. Create a new account report and add the new fields from the Report Builder
D. Create a new account report folder, go to share, and then add the new fields
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اجابة صحيحة: A
السؤال #4
You can create which of the following types of email templates (Multiple correct answers):
A. Text
B. HTML with letterhead
C. JavaScript
D. Custom HTML
E. Text with letterhead
F. Visualforce
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اجابة صحيحة: ABDF
السؤال #5
Task Records are "to-do" lists, are date sensitive, and must be completed before they move to my Activity History.
A. True
B. False
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اجابة صحيحة: A
السؤال #6
You are limited to ________ new picklist or multi-select picklist values for any field during a single import
A. 10
B. 100
C. 1000
D. No limit
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اجابة صحيحة: C
السؤال #7
What does campaign influence allow a user to do?
A. View the entire campaign hierarchy
B. Report on the campaigns that have contributed to an opportunity
C. Summarize campaign member statistics on a campaign
D. Adjust the percentage of influence each campaign has on an opportunity
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اجابة صحيحة: B
السؤال #8
The user default login hours are 8:00 AM - 5:00 PM. The user logs in at 4:30 PM and stays on till 5:01 PM.What happens?
A. The user continues with the session without any interruption
B. The user loses all unsaved data after terminating the session
C. The user terminates the session without losing any data
D. The user is able to work without issues but cannot start new sessions
E. The user is able to work without issues and can start new sessions
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اجابة صحيحة: B
السؤال #9
Which one of these may be a controlling field and a dependant field?
A. Custom picklist
B. Standard picklist
C. Standard checkbox
D. Custom checkbox
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اجابة صحيحة: A
السؤال #10
What objects in the Org Wide Defaults allow you to do a public read/write/transfer?
A. Leads and cases
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اجابة صحيحة: A
السؤال #11
Ursa Major Solar's administrator created a new account record type, but when marketing users are creating new account records, they are unable to choose the new record type.What are two potential causes of this issue? (Choose two.)
A. The record type is disassociated from the page layout
B. The record type is disabled on the marketing user profile
C. The record type default setting is disabled
D. The record type is deactivated
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اجابة صحيحة: BD
السؤال #12
If I'm looking at a detail page, do I know what record type it is?
A. Yes
B. No
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اجابة صحيحة: B
السؤال #13
A marketing user has received a file of leads to import into Salesforce.Which tool can be used to avoid duplicate lead records?
A. Data Import Wizard
B. Data loader
C. Merge leads function
D. Validation rules
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اجابة صحيحة: A
السؤال #14
What is the maximum length of any auto-number field?
A. 20
B. 30
C. 40
D. 50
E. 60
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اجابة صحيحة: B
السؤال #15
When you delete a case:
A. All related events, tasks, case comments, attachments, and associated solutions are deleted
B. All related events, tasks , case comments, and attachments are deleted
C. All related events, tasks, case comments, attachments, associated solutions, contacts, and accounts are deleted
D. Cases can never be deleted
E. All related tasks and case comments are deleted
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اجابة صحيحة: B
السؤال #16
An administrator has assigned a permission set group with the two-factor authentication forUser Interface Logins permissions and the two-factor authentication for API Logins permission to a group of users.Which two prompts will happen when one of the users attempts to log in to Data Loader?Choose 2 answers
A. Users need to connect an authenticator app to their Salesforce account
B. Users need to get a security token from a trusted network using Reset My Security Token
C. Users need to download and install an authenticator app on their mobile device
D. Users need to enter a verification code from email or SMS, whichever has higher priority
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اجابة صحيحة: AD
السؤال #17
Which two actions should an Administrator perform to provide a sales team with an easy solution for gathering customer requirements and sharing presentations with their customers? (Choose two.)
A. Use Salesforce Files to post presentations in Chatter
B. Add customers to private Chatter groups
C. Add customers to libraries
D. Ensure opportunity teams are created for customers
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اجابة صحيحة: AB
السؤال #18
Ursa Major Solar has the following environment and requirements:Critical, high-priority accounts have an assigned District Manager, Sales Representative, Inside Sales Representative, and Customer Service Representative.The Sales Manager wants to prevent these accounts from being inadvertently contacted more than once on the same day.The Sales Manager wants to report on various customer interactions.How should the Administrator fulfill these requirements?
A. Log a separate Task, Call, or Activity on the Account
B. Enter comments into the Notes section on the Account
C. Log a case on the Account
D. Post customer interactions in Chatter on the Account
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اجابة صحيحة: A
السؤال #19
Which of the following are true about the field type "Text Area(Long)" ?
A. 1) Maximum length of 32,000 chars
B. 1) Maximum length of 3200 chars
C. 1) Maximum length of 32,000 chars
D. 1) Maximum length of 32,000 chars
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اجابة صحيحة: D
السؤال #20
If a company opts to use Custom Fiscal Years, they cannot use the standard forecasting option.
A. True
B. False
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اجابة صحيحة: A
السؤال #21
An Administrator at Ursa Major Solar (UMS) needs to create a new user.When creating a username, which two considerations need to be taken in to account? (Choose two.)
A. Username is added to the Active User Log
B. Username must be unique across all Salesforce orgs
C. Username needs to be in the format of an Email Address
D. Username matches to the User's Email address
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اجابة صحيحة: BD
السؤال #22
When a record is deleted it sits in the recycling bin for 30 days
A. True
B. False
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اجابة صحيحة: B
السؤال #23
Here are the salesforce.com definitions of a Lead, Account, Contact, and Opportunity. Which one is the definition for an opportunity?
A. Any person, organization or company that may be interested in your products and services, not yet customers
B. An organization, individual or company involved with your business such as customers, competitors and partners that you wish to track in Salesforce
C. Any individual or influencer associated with an account that you want to track in Salesforce
D. Any potential revenue-generating event ("sales deal" ) that you want to track in Salesforce
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اجابة صحيحة: D
السؤال #24
Ursa Major Solar has a social marketing team set up as a public group. A sales representative would like to engage the social marketing team on one opportunity.What should the sales representative do to ensure the social marketing team can access the opportunity?
A. Change the opportunity owner to the public group
B. Manually share the record with the public group
C. Add the public group to an opportunity queue
D. Add the public group to the opportunity team
عرض الإجابة
اجابة صحيحة: B
السؤال #25
What type of relationship should be built for a one-to-one?
A. Master-Detail Relationship
B. Look-up Relationship
C. Master-Detail Field
D. Look-up Field
عرض الإجابة
اجابة صحيحة: BD
السؤال #26
Which three options are available when customizing a report? (Choose three.)
A. Summarize fields
B. Add a filter
C. Add a grouping
D. Add a gauge component
E. Schedule a refresh time
عرض الإجابة
اجابة صحيحة: ABC
السؤال #27
Universal Containers has a custom object named Feedback which is used to capture Users' candid comments about their experiences at work. The sales team manager and all representatives have roles in the role hierarchy with sales representatives directly under the sales team manager. HR requires that all feedback records be private to each User. Managers should not have access to subordinates' Feedback records.Which action should an administrator take to ensure this requirement is met?
A. Confirm Feedback object is set to Private and Uncheck `Grant Access Using Hierarchies' in Organization-wide sharing
B. Confirm Feedback object is set to Private and Uncheck `Enable Role Hierarchy' in Organization-wide sharing
C. Confirm Feedback object is set to Restricted and Uncheck `Enable Role Hierarchy' in Organization-wide sharing
D. Confirm Feedback object is set to Restricted and Uncheck `Grant Access Using Hierarchies' in Organization-wide sharing
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اجابة صحيحة: A
السؤال #28
I can access a "list view" of records by clicking on the leads, opportunities, or accounts tabs. I can also filter my list views so I can see exactly what I need.
A. True
B. False
عرض الإجابة
اجابة صحيحة: A
السؤال #29
Personalizing SFDC: If I want to update my personal info, email settings, etc. I have to:
A. Contact head office
B. Click "set up" in salesforce
عرض الإجابة
اجابة صحيحة: B
السؤال #30
Which of the following statements is true about person accounts in backup exports?
A. If your organization uses person accounts and you're exporting contacts, person account records are included in the contact data
B. If your organization uses person accounts and you're exporting contacts, person account records are not included in the contact data
C. If your organization uses person accounts and you're exporting contacts, person account records are included in the contact data
عرض الإجابة
اجابة صحيحة: A

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