السؤال #1

Which of the following measures would a company use in attempting to improve its customer service dimension of dependability?

A. rder cycle time

B. nquiry response time

C. n-time delivery

D. rder agility

عرض الإجابة

اجابة صحيحة: D

السؤال #2

A corporation is redesigning its warehouse and has decided to use a rack system that allows each level to be accesses individually by placing pallets on wheeled frames. The rack system that best meets this criteria is:

A. low-through

B. ush-back

C. rive-in

D. ouble-deep

عرض الإجابة

اجابة صحيحة: C

السؤال #3

Which of the following lean tools would a warehouse team use to document, analyze, and improve the flow of information and materials to customers?

A. Lean six sigma

B. Kaizen

C. Value stream mappingcorrect

D. Five S methodology

عرض الإجابة

اجابة صحيحة: C

السؤال #4

An organization concentrating its efforts on meeting the internal performance standards related to availability, operational performance, and reliability has focused on which of the following aspects of the customer relationship?

A. Customer service

B. Customer satisfactioncorrect

C. Customer loyalty

D. Customer success

عرض الإجابة

اجابة صحيحة: B

السؤال #5

An operations manager in concerned that the order-to-cash cycle for their largest customer is too long. The manager is referring to the time that elapses from when the company receives an order from the customer until the:

A. customer processes payment

B. warehouse in notified to ship the goods

C. customer receives that order in inventory

D. company receives payment

عرض الإجابة

اجابة صحيحة: C

السؤال #6

A supply chain manager would like to guard against potential shortage in their company’s manufacturing capacity. Which of the following areas of supply chain risk should the manager pay most attention to?

A. Technicalcorrect

B. Demand

C. Process

D. Financial

عرض الإجابة

اجابة صحيحة: A

السؤال #7

A customer is looking to purchase product from a company. Which of the following outputs of outbound order management would the customer consider primary?

A. Order cycle time

B. Logistics operations responsiveness

C. Postsale logistics support

D. Product availability

عرض الإجابة

اجابة صحيحة: B

السؤال #8

A restriction that can be classified as a non-tariff barrier would be a(n):

A. Aregistration license

B. Bimport quota

C. Ccargo preference

D. Dmanufacturing location

عرض الإجابة

اجابة صحيحة: B

السؤال #9

Which of the following categories is a weakness of the rail systems?

A. Safety records

B. Inflexible infrastructures

C. Effects of the weather

D. Routes from city centers

عرض الإجابة

اجابة صحيحة: B

السؤال #10

Selecting a third-party logistics (3PL) or fourth-party logistics (4PL) provider is an example of a(n):

A. strategic alliance

B. joint venturecorrect

C. acquisition

D. internal function

عرض الإجابة

اجابة صحيحة: B

السؤال #11

A vessel operating under the threat of piracy or hostile military action is protected by the:

A. United Nations (UN) military forces

B. country closest to the vessel at the time of attack

C. shipping company registry

D. naval forces of the flag of registry

عرض الإجابة

اجابة صحيحة: D

السؤال #12

A logistics manager is developing a supply chain risk management plan incorporating contingency plans for alternatives to transportation failures. Which of the following factors best represents this approach?

A. AAvoidance

B. BAcceptance

C. CMitigation

D. DRedundancy

عرض الإجابة

اجابة صحيحة: A

السؤال #13

A company’s distribution center receives material from a number of sources and combines them into exact quantities for a specific destination. Which of the following functions is the distribution center providing?

A. Cross-dockingcorrect

B. Consolidation

C. Break-bulk

D. Integration

عرض الإجابة

اجابة صحيحة: A

السؤال #14

A company setting up a warehouse wants to maintain a first in, first out (FIFO) stock rotation. Which of the following storage systems should they utilize?

A. Pallet rackingcorrect

B. Block stacking

C. Flow racking

D. Push-back racking

عرض الإجابة

اجابة صحيحة: A

السؤال #15

The primary factor that reduces the need for companies to improve transportation sustainability

A. decreased time to implement regulations

B. reduced packaging dimensions

C. lower fuel prices

D. more efficient tractors

عرض الإجابة

اجابة صحيحة: A

السؤال #16

Which of the following costs are the most intangible and subjective of all the carrying cost elements?

A. isk cost

B. torage cost

C. ervice cost

D. apital cost

عرض الإجابة

اجابة صحيحة: D

السؤال #17

A firm offers their customers shorter order cycle times and increased product variety. Generally, this action would have which of the following impacts on total logistics costs?

A. Increases total logistics costs

B. Reduces total logistics costs

C. Has no impact on total logistics costscorrect

D. Only affects service levels, not costs

عرض الإجابة

اجابة صحيحة: C

السؤال #18

Shifts in the age of the population needs of ethnic groups, low population growth, freer trade between countries and increased global competition all contributes to:

A. Government

B. changes in the marketplace

C. Business decisions

D. customer expectations

عرض الإجابة

اجابة صحيحة: B

السؤال #19

A corporation is redesigning its warehouse and has decided to use a rack system that allows each level to be accesses individually by placing pallets on wheeled frames. The rack system that best meets this criteria is:

A. flow-through

B. push-back

C. drive-incorrect

D. double-deep

عرض الإجابة

اجابة صحيحة: C

السؤال #20

Which of the following inventory ordering techniques would a company’s corporate warehouse utilize if it is interested in meeting both the quantity and timing requirements of demand from its regional warehouses?

A. Distribution requirements planning (DRP)

B. Fixed order quantity/variable cycle

C. Periodic review

D. Kanbancorrect

عرض الإجابة

اجابة صحيحة: D

السؤال #21

A carrier’s casts are driven by equipment movement rather than shipment weight. Which of the following rates would be most appropriate for the carrier to utilize in charging its customers?

A. Incentive rates

B. Any-quantity rates

C. Freight all kind (FAK) ratescorrect

D. Per-car and per-truckload rates

عرض الإجابة

اجابة صحيحة: C

السؤال #22

Which of the following statements represents the primary function of inventory?

A. Make products available while minimizing total carrying cost

B. Realize economies of scale while minimizing total carrying cost

C. Reduce ordering cost while minimizing total carrying cost

D. Buffer against delivery time while minimizing total carrying costcorrect

عرض الإجابة

اجابة صحيحة: D

السؤال #23

In addition to declaring the origin of goods, a certificate of origin is used to determine the:

A. export declarationcorrect

B. cost of transportation

C. standard cost

D. applied tariff

عرض الإجابة

اجابة صحيحة: A

السؤال #24

An ocean carrier's goal of maximizing total revenue of the entire ship by offering very competitive rates that cover their variable costs and then increasing rates according to what the traffic will bear is referred to as:

A. ny-quantity service rate

B. alue of service rate

C. imited service rate

D. ncentive rate

عرض الإجابة

اجابة صحيحة: A

السؤال #25

Which of the following terms of payment should an international purchasing manager use to guarantee that the shipment is made and the shipper gets paid for their product?

A. Letter of credit

B. Open account

C. Sight draft

D. Cash in advancecorrect

عرض الإجابة

اجابة صحيحة: D

السؤال #26

If all other factors remain the same, when finished goods inventory investment is increased, service levels typically will

A. remain the same

B. increase in direct (linear) proportion

C. increase at a decreasing rate

D. increase at an increasing rate

عرض الإجابة

اجابة صحيحة: C

السؤال #27

A customer is looking to purchase product from a company. Which of the following outputs of outbound order management would the customer consider primary?

A. Order cycle time

B. Logistics operations responsivenesscorrect

C. Postsale logistics support

D. Product availability

عرض الإجابة

اجابة صحيحة: B

السؤال #28

A company would like to encourage shippers to partner on sustainability initiatives. Which of the following rates would best meet this objective?

A. ensity

B. ncentive

C. ifferential

D. lanket

عرض الإجابة

اجابة صحيحة: A

السؤال #29

An ocean carrier's goal of maximizing total revenue of the entire ship by offering very competitive rates that cover their variable costs and then increasing rates according to what the traffic will bear is referred to as:

A. Aany-quantity service rate

B. Bvalue of service rate

C. Climited service rate

D. Dincentive rate

عرض الإجابة

اجابة صحيحة: A

السؤال #30

What is the primary value-added service that a company would receive from using land-bridge services?

A. Reduced risk

B. Reduced transit time

C. Increased reliabilitycorrect

D. Increased capacity

عرض الإجابة

اجابة صحيحة: C

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