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خذ اختبارات أخرى عبر الإنترنت
السؤال #1
Six Sigma refers to a process whose output has 100% of its data points within 8 Standard Deviations from the Mean.
A. True
B. False
عرض الإجابة
اجابة صحيحة: A
السؤال #2
Training cost $2,500 and a project required an initial investment of $23,500. If the project yields monthly savings of $2,500 beginning after 4 months, what is the payback period in months (before money costs and taxes)?
A. 7
B. 10
C. 14
D. 28
عرض الإجابة
اجابة صحيحة: C
السؤال #3
The ROI for a project is a measurement metric that stands for _____________________ and is one of the methods used to measure the success of a Lean SixSigma project.
A. Return on Investment
B. Recognition of Innovation
C. Recovery of Investment
D. Return on Inventory
عرض الإجابة
اجابة صحيحة: A
السؤال #4
The DMAIC approach to problem solving stands for Define, __________, Analyze, Improve and Control.
A. Manage
B. Measure
C. Memorize
D. Manipulate
عرض الإجابة
اجابة صحيحة: B
السؤال #5
Voice of the Business is a Lean Six Sigma technique to determine the needs and wants of the ______________ of the business.
A. Owners
B. Managers
C. Debt holders
D. Staff
عرض الإجابة
اجابة صحيحة: A
السؤال #6
Y, the output of a process, is the ______________ variable while Xn, the various inputs to a process, are the _____________ variables.
A. Independent, dependent
B. Individual, multiple
C. Sole, multiple
D. Dependent, independent
عرض الإجابة
اجابة صحيحة: D
السؤال #7
When we assess the Voice of the Customer we are attempting to determine the gaps in our processes between ?€what is?€ and __________________.
A. ?€What isn?€?t?€
B. ?€What will make money?€
C. ?€What will cost less?€
D. ?€What should be?€
عرض الإجابة
اجابة صحيحة: D
السؤال #8
Which of the following would likely be a CTQ (Critical-to-Quality) for the purchase of a service?
A. Documentation is clear
B. Was timely in delivery
C. Required no redo
D. All of these answers are correct
عرض الإجابة
اجابة صحيحة: D
السؤال #9
The Pareto Chart is a tool that displays data that typically follows what ratio?
A. 70:30
B. 80:20
C. 90:10
D. 95:5
عرض الإجابة
اجابة صحيحة: B
السؤال #10
Al bought a digital camera from his local electronics store. When he first used it he found the zoom lens function was inoperative because a gear was installed improperly. For the manufacturer of the camera this would be categorized as what type of cost?
A. Internal Failure Cost
B. Prevention Cost
C. External Failure Cost
D. Appraisal Cost
عرض الإجابة
اجابة صحيحة: A
السؤال #11
The formula Y = f(Xn) is a method of expressing the concept that the output of a process is a function of all the __________________?
A. Materials and labor
B. Inputs to the process
C. Line personnel and direct supervision
D. Employees of the company
عرض الإجابة
اجابة صحيحة: B
السؤال #12
When we create a Process Map and want to depict an action step in the process we would use the ____________ symbol.
A. Diamond
B. Circle
C. Ellipse
D. Rectangle
عرض الإجابة
اجابة صحيحة: D
السؤال #13
A Belt has determined that the insurance claim form needn?€?t be reviewed by accounting thereby improving the number of claims a processer can handle.According to Cost of Poor Quality (COPQ) definitions RTY improvement would be considered _______________.
A. Downsizing savings
B. Median savings
C. Soft savings
D. Hard savings
عرض الإجابة
اجابة صحيحة: D
السؤال #14
The essence of Lean is to concentrate effort on ____________________ while improving process flow to achieve speed and agility at lower cost.
A. Defect removal
B. Removing waste
C. Overtime reduction
D. Rework reduction
عرض الإجابة
اجابة صحيحة: B
السؤال #15
The following Business Case is constructed properly.?€During 2009 the commercial loan division experienced a 2.7% default rate versus a target of less than .5%. This costs the bank in excess of $250,000 quarterly.?€
A. True
B. False
عرض الإجابة
اجابة صحيحة: A

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