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السؤال #1
Which attribute correlates multiple events to one alert?
A. Additional_info
B. Message_keycorrect
C. Metric_name
D. Short_description
عرض الإجابة
اجابة صحيحة: B
السؤال #2
You have an event that needs to be bound to a non-host CI.Which attribute needs to be removed from the Transform and Compose tab?
A. Source Instance
B. Metric Name
C. Node
D. Resource
عرض الإجابة
اجابة صحيحة: C
السؤال #3
What event will cause Agent Client Collector self-monitoring to pause data collection?
A. Communication with the MID server is lost
B. The amount of host disk space used by the agent exceeds a threshold
C. The amount of host CPU being utilized by the agent exceeds a threshold
D. The amount of host memory being used by the agent exceeds a threshold
E. Communication with the ServiceNow instance is lost
عرض الإجابة
اجابة صحيحة: C
السؤال #4
A four node cluster makes up the components (CIs) of a Business Service. The impact influence for the cluster is set to 60%. How many members of the cluster must be in a Critical state in order for the Business Service to display as Critical in the Impact Tree?
A. A1
B. B2
C. C3
D. D4
عرض الإجابة
اجابة صحيحة: C
السؤال #5
Alerts are processed using which of the following? (Choose three.)
A. Alert management rulescorrect
B. Event action rules
C. Event rulescorrect
D. Scheduled jobscorrect
E. Java and Groovy scripts
عرض الإجابة
اجابة صحيحة: ACD
السؤال #6
What is one of the main benefits of using Event Management and Operational Intelligence?
A. o improve service availability by helping IT staff pinpoint service issue causes and evaluate the impact of planned changes
B. o increase service agility and produce fast, predictable results by automating manual, routine, error-prone tasks
C. o rapidly configure and launch secure, agentless discovery of hardware and software resources and their relationships
D. o proactively warn against possible service outages using a range of advanced predictive machine learning methods
عرض الإجابة
اجابة صحيحة: D
السؤال #7
What type of system can a MID Server can be installed on?
A. OpenVMS System
B. Microsoft Windows Servercorrect
C. Linux System
D. Microsoft Windows Desktop
E. Any system inside the customer firewall
F. Mac OS X System
عرض الإجابة
اجابة صحيحة: B
السؤال #8
When sending data from the monitoring source to the additional_info field, what format is supported?
A. XML
B. JSON
C. YAML
D. Comma separated
عرض الإجابة
اجابة صحيحة: B
السؤال #9
When creating an alert management rule, where would you specify a workflow to resolve a given condition?
A. From the Remediation tabcorrect
B. From the Actions tab
C. From the Launcher tab
D. In the Related Links section
عرض الإجابة
اجابة صحيحة: A
السؤال #10
During CI binding, CI matching is done using which two fields? (Choose two.)
A. Message Keycorrect
B. Additional Informationcorrect
C. Source
D. Nodecorrect
عرض الإجابة
اجابة صحيحة: ABD
السؤال #11
What makes all ServiceNow metrics, tasks, services, configuration items, assets, people, locations, and information a single system of record for IT and business processes?
A. ServiceNow is installed within your datacenter providing you complete control
B. All applications are built on the Oracle database standard, providing uniformity across products
C. All applications that are built by ServiceNow utilize the same data model and code base
D. ServiceNow runs on supported Windows servers and is managed through Windows Update
E. A single table houses all data elements within ServiceNow
F. ServiceNow utilizes the AWS MariaDB cloud database structure, providing a single system of record
عرض الإجابة
اجابة صحيحة: B
السؤال #12
Where can you look to determine what event rule created an alert? (Choose two.)
A. Alert Activitycorrect
B. Event Additional Information
C. Event Processing Notes
D. Alert Message Key
E. Alert Sourcecorrect
عرض الإجابة
اجابة صحيحة: AE
السؤال #13
What Event Management module allows for configuration of automatic task creation?
A. Alert management rulescorrect
B. Task rules
C. Event rules
D. Alert correlation rules
عرض الإجابة
اجابة صحيحة: A
السؤال #14
What would be the primary use case for creating Javascripts in Event Management?
A. To create a customized pull connector to retrieve events on behalf of an event source
B. To automatically populate the Configuration Management Database (CMDB)
C. To parse a nodename out of your raw event data in an event rule
D. To run as part of a remediation workflow for IT alerts that fail to execute
عرض الإجابة
اجابة صحيحة: A
السؤال #15
A support agent resolves an incident associated with an alert, but the alert does automatically close even though the evt_mgmt.incident_closes_alert property is set appropriately to close the alert. What is the most likely cause of this issue?
A. The support agent does not have the evt_mgmt_user role
B. The support agent only has the evt_mgmt_admin role
C. The support agent has the evt_mgmt_operator role, but not the evt_mgmt_user role
D. The support agent has the evt_mgmt_user role, but not the evt_mgmt_operator role
عرض الإجابة
اجابة صحيحة: A
السؤال #16
A four node cluster makes up the components (CIs) of a Business Service. The impact influence for the cluster is set to 60%. How many members of the cluster must be in a Critical state in order for the Business Service to display as Critical in the Impact Tree?
A. 1
B. 2
C. 3correct
D. 4
عرض الإجابة
اجابة صحيحة: C
السؤال #17
In default configuration using baseline connectors, how often is event data collected from event sources?
A. Once every minute
B. Every 2 minutescorrect
C. Twice every minute
D. Every 5 minutes
عرض الإجابة
اجابة صحيحة: B
السؤال #18
テクニカル サービスを作成するにはどのような役割が必要ですか?
A. evt_mgmt_user
B. evt_mgmt_integration
C. evt_mgmt_admin
D. evt_mgmt_operator
عرض الإجابة
اجابة صحيحة: C
السؤال #19
By default, the Alert Console displays what type of alerts?
A. All Primary, Open alerts and anomaly alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode
B. All Primary and Secondary Open alerts and anomaly alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode
C. All Primary alerts with a Severity of Critical, Major, Minor, Warning that are not in Maintenance mode
D. All Primary, Open alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance mode
E. All Primary and Secondary Open alerts with a Severity of Critical, Major, Minor, and Warning that are not in Maintenance modecorrect
عرض الإجابة
اجابة صحيحة: E
السؤال #20
Out-of-the-box, how often do the events get processed in ServiceNow?
A. very 5?seconds
B. very minute via a scheduled job
C. s soon as the event record is inserted via a business rule
D. epends on connectors used
عرض الإجابة
اجابة صحيحة: A
السؤال #21
When creating event rules, is it best practice to create:
A. Two rules for every event
B. As many rules as possible
C. As few rules as possible
D. One rule for every eventcorrect
عرض الإجابة
اجابة صحيحة: D
السؤال #22
What is the primary function of the link view feature in the Service Operations Workspace express list?
A. ATo automatically generate incidents from linked alerts
B. BTo manage user permissions across teams
C. CTo visualize tag-based alert groups
D. DTo update the CMDB dependency map
عرض الإجابة
اجابة صحيحة: C
السؤال #23
Which is the best option to reduce latency issues when receiving events?
A. Verify bucket field in em_event table > 0
B. Verify event_processor_job_count = 2
C. Verify event_processor_job_count = 0
D. Verify event_processor_enable_multi_node = 2
عرض الإجابة
اجابة صحيحة: D
السؤال #24
What would be the primary use case for creating Javascripts in Event Management?
A. To create a customized pull connector to retrieve events on behalf of an event source
B. To automatically populate the Configuration Management Database (CMDB)
C. To parse a nodename out of your raw event data in an event rule
D. To run as part of a remediation workflow for IT alerts that fail to execute
عرض الإجابة
اجابة صحيحة: A
السؤال #25
What does Operational Intelligence proactively identify before they cause service outages?
A. AMissing CMDB data
B. BDefects
C. CAlert correlations
D. DOrphaned CIs
E. EAnomalies
عرض الإجابة
اجابة صحيحة: E
السؤال #26
What applications are included in the ITOM Health product?
A. Event Management and Operational Intelligence
B. ITOM Visibility
C. Discovery and Service Mapping
D. Cloud Management
عرض الإجابة
اجابة صحيحة: A
السؤال #27
During processing of the event and if the event Severity is blank, the state of the event is set to:
A. Ready
B. Ignored
C. Errorcorrect
D. Processing
عرض الإجابة
اجابة صحيحة: C
السؤال #28
Within an event rule, how would you parse a nodename out of your raw event data?
A. JavaScriptcorrect
B. Groovy script
C. PowerShell script
D. Regex statement
عرض الإجابة
اجابة صحيحة: A
السؤال #29
Which attribute within an event needs to be exactly the same to allow for deduplication?
A. etric Name
B. essage Key
C. ype & Node
D. escription
E. orrelation ID
عرض الإجابة
اجابة صحيحة: B
السؤال #30
What attribute is used to consolidate events into a single alert?
A. Event Rules
B. Message Keycorrect
C. Alert Priority
D. Severity
عرض الإجابة
اجابة صحيحة: B

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