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السؤال #1
When importing Lead records you must use _______ Currency
A. An active or inactive
B. An active
C. An inactive
عرض الإجابة
اجابة صحيحة: B
السؤال #2
Which graphs rely on grand total for dashboards?
A. Metric and table
B. Metric and gauge
C. Table and gauge
D. Table and line
عرض الإجابة
اجابة صحيحة: B
السؤال #3
Which salesforce.com feature allows the org to capture ROI on online advertising?
A. Web-to-lead
B. Web-to-case
C. Google adwords
D. S-controls
E. Online campaign
عرض الإجابة
اجابة صحيحة: C
السؤال #4
Records in the recycle bin do NOT count against your organization's storage limits
A. True
B. False
عرض الإجابة
اجابة صحيحة: A
السؤال #5
The administrator wants to track data over a period of time. Which graph would he use?
A. Line
B. Horizontal bar line
C. Pie
D. Table
عرض الإجابة
اجابة صحيحة: A
السؤال #6
Select all that are custom field types. (check all that apply)
A. Phone
B. List Box
C. Number
D. Percent
E. Email
عرض الإجابة
اجابة صحيحة: ACDE
السؤال #7
You have created a custom field of the type "Number" on the Account object called "Number of Golfers at Client". You enter the following data in the field: 073. What is stored in Saleforce CRM?
A. 0073
B. 73
C. 7
عرض الإجابة
اجابة صحيحة: B
السؤال #8
Editing Records: Which of these is NOT true? I can edit fields by:
A. Clicking the "edit" button within a record detail page
B. Double clicking within a field to add or edit data
C. Selecting multiple records within a list view and editing them all at once
D. Calling Bill and making him edit my fields for me
عرض الإجابة
اجابة صحيحة: D
السؤال #9
Locale settings control how users view date formats, time formats and number formats.
A. True
B. False
عرض الإجابة
اجابة صحيحة: A
السؤال #10
The "Open Calendar" link below any list view can be clicked to display a view of my calendar. But, can I drag records from the list to time slots on the calendar to create events (sales calls, etc) for these records?
A. Yes
B. No
عرض الإجابة
اجابة صحيحة: A
السؤال #11
What are three considerations when a user is importing data via Data Loader? (Choose three.)
A. Importing data into checkbox fields allows for use of TRUE/FALSE
B. Field-Level Security access determines which fields will be visible
C. Restricted picklists, a new picklist value will be ignored and the default value applied
D. Validation rules do not execute when importing data
E. Unrestricted picklist, a new picklist value will be applied but will not be added to the picklist
عرض الإجابة
اجابة صحيحة: ABE
السؤال #12
A company has a complicated Sales process regarding its opportunities. The company has three different lines of business (Widget A, Widget B, Widget C) that each contain fields specific to that line of business's industry and customers. For each line of business, there is a specific set of fields that Sales users should see and a different set of fields that Marketing users should see.How should an Administrator configure Page Layouts and Record Types for the Opportunity object so that each team sees what i
A. Create six Record Types (Sales Widget A, Sales Widget B, Sales Widget C, Marketing Widget A, Marketing Widget B, and Marketing Widget C) with one Page Layout
B. Create six Record Types (Sales Widget A, Sales Widget B, Sales Widget C, Marketing Widget A, Marketing Widget B, and Marketing Widget C) with six total Page Layouts, one for each Record Type
C. Create one Record Type with six Page Layouts (Sales Widget A, Sales Widget B, Sales Widget C, Marketing Widget A, Marketing Widget B, and Marketing Widget C)
D. Create three Record Types (Widget A, Widget B, Widget C) with six Page Layouts (Sales Widget A, Sales Widget B, Sales Widget C, Marketing Widget A, Marketing Widget B, and Marketing Widget C)
عرض الإجابة
اجابة صحيحة: C
السؤال #13
A Sales executive at Universal Containers (UC) is utilizing Collaborative Forecasting to track sales rep quote attainment and wants to be alerted when an Opportunity Stage is moved backward in the sales process.Which feature should the Administrator use to fulfill this request?
A. Field History Tracking report
B. Big Deal Alert
C. Validation Rule
D. Workflow Rule
عرض الإجابة
اجابة صحيحة: D
السؤال #14
The administrator wants to create 3 custom fields: an auto-number, a text field and a picklist. Is it possible?
A. Yes
B. No, because auto-number is a standard field
C. No, only multi select picklist can be custom created
D. No, only 1 custom field can be created per object
عرض الإجابة
اجابة صحيحة: A
السؤال #15
You can create parent/child relationships directly from the CSV import file A. True
B. False
عرض الإجابة
اجابة صحيحة: A
السؤال #16
How long does a backup data export remain on Salesforce CRM before it is automatically deleted?
A. 12 hours
B. 24 hours
C. 48 hours
عرض الإجابة
اجابة صحيحة: B
السؤال #17
The administrator changes the organization time zone from "pacific daylight" to "central". Which users will be affected?
A. All users in pacific timezone
B. All users in central timezone
C. All users in the organization
D. None
عرض الإجابة
اجابة صحيحة: D
السؤال #18
What is true about look up relationships?
A. Object in look up relationship can link to self
B. Child in lookup gets deleted if parent gets deleted
C. The child object in lookup is a related list for the parent
D. The lookup is required always
عرض الإجابة
اجابة صحيحة: AC
السؤال #19
Report are available on the following tabs
A. Home tab
B. Report Tab
C. Opp Tab
D. Account tab
E. Contacts Tab
عرض الإجابة
اجابة صحيحة: B
السؤال #20
What are the methods to automate leads?
A. Web-To-Lead, Email Templates, Auto response rules
عرض الإجابة
اجابة صحيحة: A
السؤال #21
The head of marketing at Ursa Major Solar uses a spreadsheet of email addresses obtained from the company website. The Administrator needs to ensure that this spreadsheet stays updated by using the Data Import Wizard.Which set of fields are required to update the contact with the new email address?
A. Contact ID and Account ID
B. Contact Name and Account ID
C. User ID and Account ID
D. Contact Email Address and Account ID
عرض الإجابة
اجابة صحيحة: D
السؤال #22
When a case is deleted, following are deleted except:
A. Case comments
B. Case activities
C. Solution
D. Case tasks
عرض الإجابة
اجابة صحيحة: C
السؤال #23
Universal Containers purchased Field Service Lightning Licenses in Production and wants to make these license available in an active development sandbox with the minimum development impact. How should an administrator create these licenses in the sandbox?
A. Merge Production and the sandbox using a template
B. Use the Match Production Licenses tool
C. Refresh the sandbox from production
D. Submit a Salesforce support case
عرض الإجابة
اجابة صحيحة: C
السؤال #24
Which of the following was NOT a new feature in Summer 09?
A. Workflow Visualizer
B. Enhanced Chart Analytics
C. List Views for Sales Teams
D. Enhanced Page Layout Editor
عرض الإجابة
اجابة صحيحة: D
السؤال #25
SFDC allows me to add a reporting hierarchy (or organization chart) to my contacts. This way I can better understand the structural dynamics within the businesses I am selling to, and remember who to contact for certain aspects of a sale.
A. True
B. False
عرض الإجابة
اجابة صحيحة: A
السؤال #26
When a sales rep at Northern Trail tiers to submit a discount request on an opportunity they receive an error: Which two consideration would cause this error?
A. This field updated is on a cross - object
B. The approval process is assigned to a queue
C. A validation rule prevents the field update
D. The approval assigned in the process is inactive
عرض الإجابة
اجابة صحيحة: CD
السؤال #27
Universal Containers has purchased additional licenses for five new sales representatives that will start in 30 days. The email accounts for the new representatives will not be active until they start. The new users should be set up ahead of time to assign records, list views, and other Salesforce utilities needed on the day they start. Which method should a System Administrator use to set up the new users without sending a notification?
A. Create new users, and then set the start date for 30 days ahead
B. Create new users, and then assign a permission set with a start date for 30 days ahead
C. Create new users, and then Freeze the users
D. Create new users, and uncheck Generate new password, and notify the user immediately
عرض الإجابة
اجابة صحيحة: A
السؤال #28
You can use inline editing to maintain all detail pages in the application except for....?
A. Documents and Forecasts
عرض الإجابة
اجابة صحيحة: A
السؤال #29
You have to enable the Report Builder Upgrade first to use Master Charts.
A. True
B. False
عرض الإجابة
اجابة صحيحة: B
السؤال #30
Which of following is granted by the Manage Territories Permission (Select all that apply)?
A. Create and edit territories
B. Add and remove users from territories
C. Create and Edit Forecasts
D. Create and edit account assignment rules
E. Manually assign accounts to territories
F. Configure organization-wide territory management settings
عرض الإجابة
اجابة صحيحة: ABDEF

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