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السؤال #1
Ursa Major Solar uses data from the grand total of a custom report to create their dashboard. Which two components will populate the grand total properly? Choose 2 answers
A. Chart
B. Gauge
C. Table
D. Metric
عرض الإجابة
اجابة صحيحة: AC
السؤال #2
Universal container has a contact Lightning record Page with a component that shows LinkedIn data. The sales team would like to only show this component to sales users when they are on their mobile phones. Choose 2 Answers.
A. Filter the component visibility with User > Profile > name = sales User
B. Filter the component visibility with Form Factor = phone
C. Filter the component visibility with view = Mobile/Tablet
D. Filter the component visibility with User > Role > Name = Sales User
عرض الإجابة
اجابة صحيحة: AB
السؤال #3
What is the maximum number of objects that can be added to a custom report type?
A. Two as long as the objects have associations
B. One as long as the object has a master -child relationship
C. Unlimited as long as the objects have associations
D. Four as long as the objects have associations
عرض الإجابة
اجابة صحيحة: D
السؤال #4
Previous Ursa Major Solar sales representatives worked on approximately 180 Accounts with billing addresses in California. These sales representatives need to retain viewing and editing access to these accounts for 1-3 months.An Administrator needs to easily provide View and Edit access to these users for the 180 accounts.What should the Administrator do to achieve this goal?
A. Configure a new Profile for these users with criteria based on Billing State equals California
B. Configure a new Account Sharing Rule for these users with criteria based on Billing State equals California
C. Configure a new Account folder for these users with criteria based on Billing State equals California
D. Configure a new Account Sharing Rule for the Sales Representative Profile with criteria based on Billing State equals California
عرض الإجابة
اجابة صحيحة: C
السؤال #5
Northern Trail Outfitters(NTO) has deployed my domain. The Chief Marketing Officer wants to make sure that all of the Salesforce users log in using the branded login URL. There needs to be a grace period for the user's bookmarks to be updated.How should the administrator configure the policies in my domain settings?
A. Set the login policy to require login from https://nto
B. Set the Redirect policy to Do Not redirect
C. Set the redirect policy to Redirect with a warning to the same page within the domain
D. Set the login policy to prevent login from https://login
عرض الإجابة
اجابة صحيحة: B
السؤال #6
Northern Trail Outfitters (NTO) is concerned that employees are logging into Salesforce from their home computers. To prevent this. NTO wants to limit Salesforce access only to computers located within the company headquarters. Which security settings should an Administrator use to ensure that users only login while present in the company office?
A. Organization Network Access
B. Organization Login Access Policies
C. Profile Login IP Ranges
D. Profile Login Hours
عرض الإجابة
اجابة صحيحة: C
السؤال #7
Ursa Major Solar is looking into backup methods.Which set of small and large data backup methods are available in native Salesforce?
A. Mass Export Wizard, Weekly Data Export Service, and Data Loader Exports
B. Report Exports, Dashboards Exports, and Weekly Data Export Service
C. Data Loader Exports, Report Exports, and Weekly Data Export Service
D. Data Loader Exports, Mass Exports, and Weekly Data Export Service
عرض الإجابة
اجابة صحيحة: C
السؤال #8
In order to enable multi-currency feature in Salesforce, you must
A. Contact Salesforce
B. Check the Enable Multi-currency checkbox in your Chatter profile
C. Operate your business in at least two different countries
D. You cannot enable this feature once you've implemented Salesforce
عرض الإجابة
اجابة صحيحة: B
السؤال #9
Cloud Kicks (CK) captures whether an opportunity should be reviewed by someone in product engineering with a checkbox field called Needs Review. CK also has a picklist field on the opportunity for Product Type. When a sales rep saves an opportunity, they need to select the Product Type or check the Needs Review box.What should an administrator use to accomplish this?
A. Before Save flow
B. Validation rule
C. Workflow rule
D. Required fields
عرض الإجابة
اجابة صحيحة: B
السؤال #10
How can a new System Administrator quickly provide access to adoption reports and dashboards for managers?
A. Search the AppExchange for free adoption report apps
B. Build reports and dashboards
C. Log a case to Salesforce Support
D. Use the Salesforce Auto -Report Builder
عرض الإجابة
اجابة صحيحة: A
السؤال #11
Which three types of customization can be done on Activities (tasks and events)? Choose 3 answers
A. Assignment Rules
B. Workflow Rules
C. Validation Rules
D. Custom Fields
E. Field Tracking
عرض الإجابة
اجابة صحيحة: BCD
السؤال #12
Universal Containers wants to ensure that High Priority cases get responded to in at least 4 hours or wants them escalated to a Queue called "High Priority Queue." How should an Administrator configure the Case management process to implement this requirement?
A. Create an Assignment Rule to assign all Cases where Status = High to the High Priority Queue
B. Create an Escalation Rule to assign all Cases where Status = High to the High Priority Queue based on the last modification time and set the Age Over to 4 (Hours)
C. Create a Case Milestone to assign all Cases where Status = High to the High Priority Queue based on the last modification time and set the Age Over to 4 (Hours)
D. Create an Escalation Rule to assign all Cases where Status = High to the High Priority Queue based on when the Pencil and Paper case is created
عرض الإجابة
اجابة صحيحة: B
السؤال #13
What are three Setting an administrator should configure to make it easy for approvers to respond to approval requests? Choose 3 Answers.
A. Update the organizations chatter setting to allow approvals
B. Enable the organizations Email approval response setting
C. Specify initial submission actions within the approval process
D. Add the Items to approve component to the approvers home page
E. Create a flow to automatically approve all records
عرض الإجابة
اجابة صحيحة: ABD
السؤال #14
An administrator at AW Computing has been asked to help the Support team with report folders. They want a folder called Support Reports and two folders underneath called Helpdesk and RandD. The Support organization uses public groups for Support Agents, RandD, and Managers. Support agents should be able to run Helpdesk reports, but should not be able to view RandD reports. Support managers should be able to view and edit all reports.Which two ways should these folders be shared?Choose 2 answers
A. Share the RandD folder withSupport Managers with Edit Access
B. Share the Helpdesk folder with Support Agents with View access
C. Share the Support Reports folder with Support Managers with Edit Access
D. hare the Support Reports folder with Support Agents with View Access
عرض الإجابة
اجابة صحيحة: BC
السؤال #15
Previous Ursa Major Solar sales representatives worked on approximately 180 Accounts with billing addresses in California. These sales representatives need to retain viewing and editing access to these accounts for 1-3 months.An Administrator needs to easily provide View and Edit access to these users for the 180 accounts.What should the Administrator do to achieve this goal?
A. Configure a new Profile for these users with criteria based on Billing State equals California
B. Configure a new Account Sharing Rule for these users with criteria based on Billing State equals California
C. Configure a new Account folder for these users with criteria based on Billing State equals California
D. Configure a new Account Sharing Rule for the Sales Representative Profile with criteria based on Billing State equals California
عرض الإجابة
اجابة صحيحة: C
السؤال #16
An administrator Is creating a new user. Which two aspects should be considered when creating the username? Choose 2 answers
A. Username is added to the Active User Log
B. Username is in the format of an Email Address
C. Username is identical to the User's Email address
D. Username is unique across all Salesforce Orgs
عرض الإجابة
اجابة صحيحة: BD
السؤال #17
Northern Trail Outfitters(NTO) has deployed my domain. The Chief Marketing Officer wants to make sure that all of the Salesforce users log in using the branded login URL. There needs to be a grace period for the user's bookmarks to be updated.How should the administrator configure the policies in my domain settings?
A. Set the login policy to require login from https://nto
B. Set the Redirect policy to Do Not redirect
C. Set the redirect policy to Redirect with a warning to the same page within the domain
D. Set the login policy to prevent login from https://login
عرض الإجابة
اجابة صحيحة: B
السؤال #18
Ursa Major Solar placed a time-dependent action in the workflow queue when the record was created. What are two situations that will cause this action to be removed from the queue? (Choose two.)
A. If the action is deleted from the workflow queue
B. If another record triggers the same workflow rule
C. If the record no longer matches the rule criteria
D. If a validation rule is triggered for the record
عرض الإجابة
اجابة صحيحة: AC
السؤال #19
New leads need be routed to the correct Sales person based on the lead address.
A. Configure validation rule
B. Use lead assignment rule
C. Create a formula field
D. Assign with an escalation rule
عرض الإجابة
اجابة صحيحة: B
السؤال #20
Anytime an Opportunity is moved to Closed Won, Sales reps at Universal Containers (UC) are supposed to create a record on a child object of Opportunities called Survey Request.This action, however, does not always occur. Sales reps do not always populate all fields correctly.Which tool should be used to remove permissions from Sales to create these records and automate record creation?
A. Workflow
B. Flow
C. Process Builder
D. Approvals
عرض الإجابة
اجابة صحيحة: C
السؤال #21
When a Cloud Kicks opportunity closes, the company would like to automatically create a renewal opportunity. What automation option should an administrator use to accomplish this request?
A. Opportunity sharing rule
B. Approval Process
C. Validation Rule
D. Flow Builder
عرض الإجابة
اجابة صحيحة: D
السؤال #22
The administrator at Cloud Kicks deleted a custom field but realized that is it part of the lead conversion process. What should an administrator take into consideration when undeleting the field?
A. The field mapping needs to be re-mapped
B. The field needs to be restored in the search settings
C. The field history will remain deleted
D. The field needs to be re-added to reports
عرض الإجابة
اجابة صحيحة: A
السؤال #23
Which three features can automatically create a Case? Choose 3 answers
A. Web -to -Case
B. Process Builder
C. Lightning for Outlook
D. Email-to-Case
E. SMS-to-Case
عرض الإجابة
اجابة صحيحة: ABD
السؤال #24
Universal Containers Is on boarding ten new employees in two weeks. Which two methods should a system administrator use to create user records in Salesforce without activating them? Choose 2 answers
A. Create them with the User Import Wizard and ensure that Active is unchecked
B. Create a
C. Schedule a Time -Dependent Workflow to create users in two weeks
D. Click Add Multiple Users and ensure that Generate New Password and Notify User Immediately are unchecked
عرض الإجابة
اجابة صحيحة: BD
السؤال #25
Sales managers would like to know what could be implemented to surface important values based on the stage of the opportunity. Which tool should an administrator use to meet the requirement?
A. Dynamic forms
B. Path key fields
C. Opportunity processes
D. Workflow rules
عرض الإجابة
اجابة صحيحة: B
السؤال #26
Ursa Major Solar has the following environment and requirements:Critical, high-priority accounts have an assigned District Manager, Sales Representative, Inside Sales Representative, and Customer Service Representative.The Sales Manager wants to prevent these accounts from being inadvertently contacted more than once on the same day.The Sales Manager wants to report on various customer interactions.How should the Administrator fulfill these requirements?
A. Log a separate Task, Call, or Activity on the Account
B. Enter comments into the Notes section on the Account
C. Log a case on the Account
D. Post customer interactions in Chatter on the Account
عرض الإجابة
اجابة صحيحة: A
السؤال #27
Cloud Kicks generates leads for its different product categories (shoes, apparel, and accessories) through many different sources. While some lead sources are used for all three categories, other lead sources are specific to a single category. The VP of marketing requests that only the proper lead sources be displayed based on the product category chosen.How should the administrator configure Salesforce to meet this requirement?
A. Create a page layout for each category and filter the Lead Source field based on category
B. Create a dependency between the Product Category field and Lead Source field
C. Create business processes and record types for each of the three product categories
D. Create a single business process, then create record types for each product category
عرض الإجابة
اجابة صحيحة: D
السؤال #28
Which of the following are part of the Service Cloud offering?
A. Opportunities
B. Knowledge
C. Entitlements
D. Campaigns
E. Quotes
عرض الإجابة
اجابة صحيحة: BC
السؤال #29
Which two actions should an Administrator perform to provide a sales team with an easy solution for gathering customer requirements and sharing presentations with their customers? (Choose two.)
A. Use Salesforce Files to post presentations in Chatter
B. Add customers to private Chatter groups
C. Add customers to libraries
D. Ensure opportunity teams are created for customers
عرض الإجابة
اجابة صحيحة: AB
السؤال #30
Ursa Major Solar has a path on Case. The Company wants to require its users to followthe status values as they are on the path. Agents should be prohibited from preventing the case back to a previous status.Which Feature Should an administrator use to fulfill this request?
A. Validation rules
B. Global Value Picklists
C. Predefined field Values
D. Dependent Picklists
عرض الإجابة
اجابة صحيحة: A
السؤال #31
Which statements are true about business processes?
A. Each business process is associated with one or more record types
B. Each record type is associated with one or more business processes
C. For opportunity objects records are created before business processes
D. Record types implement business processes through page layouts
E. Record types help track sales lifecycle s across divisions, groups and markets
عرض الإجابة
اجابة صحيحة: AD
السؤال #32
If I'm looking at a detail page, how do I know what record type it is?
A. For tabs that have multiple record types defined, you can look at the Record Type field on the page
عرض الإجابة
اجابة صحيحة: A
السؤال #33
The support team at Universal Containers wants to be more proactive about renewing support plans with customers. They would like the support representative dedicated to each account to be notified a month before the account's support plan expires.What should an administrator configure to meet this requirement?
A. Assignment rule
B. Workflow rule
C. Auto-response rule
D. Escalation rule
عرض الإجابة
اجابة صحيحة: B
السؤال #34
After a recent restructure of its Sales Department, Ursa Major Solar is having issues with records being omitted in the new Opportunity Report.Which three questions should the Administrator ask to research this issue? (Choose three.)
A. Do owners of all records have Roles and correct Territory Assignments?
B. Do the records the sales managers expect to see match the filter criteria?
C. Are records currently being shared with the sales manager?
D. Have the owners of the records been frozen?
E. Did the sales manager start from a copy or clone of an existing report?
عرض الإجابة
اجابة صحيحة: ABC
السؤال #35
Which circumstance will prevent a system administrator from deleting a custom field?
A. The field is used in a page layout
B. The field is part of a filed dependency
C. The filed is used in a workflow filed update
D. The filed is used in a report
عرض الإجابة
اجابة صحيحة: C
السؤال #36
When using Territory Management, can an opportunity be associated with multiple territories?
A. Yes
B. No
عرض الإجابة
اجابة صحيحة: B
السؤال #37
Ursa Major Solar utilizes Accounts in its Sales process; however, not all users have access to them. New users require Read access to Accounts. Additionally, four new users require Edit access.What should an Administrator do to configure access for the new users?
A. Configure a profile to grant Account View access and a Permission Set to grant Account Edit access to specific users
B. Configure a profile to grant Account Edit access and a Permission Set to restrict Read access to specific users
C. Configure a sharing rule for Account View access and another sharing rule for Edit access to specific users
D. Configure a Permission Set to grant Account Edit access to specific users and modify the Standard User profile
عرض الإجابة
اجابة صحيحة: A
السؤال #38
A Sales Manager wants all Sales Users in the department to see a Dashboard that displays Total Closed/ Won Opportunity Amount by User on a monthly basis. The Opportunity sharing model is private.How can the Administrator meet this requirement?
A. Create the Dashboard from the Opportunities by User Report, then save in the shared Dashboard Folder as a Dynamic Dashboard
B. Create the Dashboard from the Opportunities by User Report, select the Sales Manager as RunAs User and save in the private Dashboard Folder
C. Ask the Sales Manager to create the Dashboard from the Opportunities by User Report and save it to her private Dashboard Folder
D. Ask the Sales Manager to create the Dashboard from the Opportunities by User Report, select "View Dashboard as Me" and save in the shared Dashboard Folder
عرض الإجابة
اجابة صحيحة: A
السؤال #39
Universal Containers has two business groups, Products and Services. Both groups will be using opportunities to track deals, but different fields are required by each group.In which two ways should an administrator meet this requirement? (Choose two.)
A. Create two permission sets
B. Create two page layouts
C. Create two lead processes
D. Create two record types
عرض الإجابة
اجابة صحيحة: BD
السؤال #40
To track revenue gain or loss based on currency fluctuations, you must implement
A. Multi-Currency
B. Sandbox
C. Territory Management
D. Advanced Currency Management
عرض الإجابة
اجابة صحيحة: D
السؤال #41
Formula fields can be converted from or to other field types.
A. True
B. False
عرض الإجابة
اجابة صحيحة: B
السؤال #42
Records and Record Detail Pages: SFDC lets me print list views for Accounts, Campaigns, Cases, Contacts, Leads, or Opportunities.
A. True
B. False
عرض الإجابة
اجابة صحيحة: A
السؤال #43
When do scheduled dashboard refreshes occur?
A. Dashboards refresh in the time zone of the user who schedules the refresh
B. Dashboards refresh in the Organization Default Time Zone
عرض الإجابة
اجابة صحيحة: A
السؤال #44
Universal Containers has two sales teams, Sales team A and Sales team B. Each team has their own role in the role hierarchy. Both roles are subordinates of the same Manager role. How Should the administrator share records owned by sales team A with Sales team B?
A. Hierarchical sharing
B. Use Manual sharing
C. Criteria based sharing
D. Owner based sharing
عرض الإجابة
اجابة صحيحة: B
السؤال #45
Which two dashboards components should display data from the summary rows of a report? (Choose two.)
A. Metric
B. Chart
C. Gauge
D. Table
عرض الإجابة
اجابة صحيحة: BD
السؤال #46
What are two considerations for sharing email template folders? (Choose two.)
A. Sharing on Lightning email templates in inherited from the folder it is in
B. Sharing a folder shares all subfolders in that folder
C. Subfolders are shared separately from the parent folder
D. Lightning email templates support packaging
عرض الإجابة
اجابة صحيحة: AB
السؤال #47
The organization wants users to view the details of the calendar of the accounts and the ability to add events. What should be the OWD for it?
A. Hide details
B. Show details and add events
C. Hide details and add events
D. Add events
عرض الإجابة
اجابة صحيحة: B
السؤال #48
When creating users, does the alias need to be unique?
A. Yes
B. No
عرض الإجابة
اجابة صحيحة: B
السؤال #49
What is the maximum length of a Text Area?
A. 32000
B. 255
C. 3200
عرض الإجابة
اجابة صحيحة: B
السؤال #50
If the lead has a record type, the default record type of the new owner is assigned to records created during lead conversion.
A. True
B. False
عرض الإجابة
اجابة صحيحة: A
السؤال #51
What are two good use cases for Salesforce approval process? (Choose two.)
A. A sales process that involves approvals for all Opportunities by a Sales VP where a Sales VP is allowed to delegate their approval to someone else
B. A sales process where the first level approval can be denied and automatically routed to the Sales VP for final approval
C. A sales process where the approval manager is randomly assigned from a public group of managers and a second approval by the Sales VP
D. A sales process that involves approval to a queue member for all Opportunities and an additional approval by a Sales VP for Opportunities over a certain amount
عرض الإجابة
اجابة صحيحة: AB
السؤال #52
In which two locations can a system administrator assign a page layout? (Choose two.)
A. Role
B. Profile
C. App
D. Record Type
عرض الإجابة
اجابة صحيحة: BD
السؤال #53
What is the limit of Master-Detail Relationships per object?
A. 35
B. 25
C. 15
D. 3
E. 2
F. 8
عرض الإجابة
اجابة صحيحة: E
السؤال #54
If the primary object on a custom report is a custom object, and the custom object is deleted, then the custom report type and any reports created from it will automatically be deleted.
A. True
B. False
عرض الإجابة
اجابة صحيحة: A
السؤال #55
How can an administrator capture custom lead data on the converted contact when converting a lead?
A. Map custom lead fields to standard contact fields
B. Map custom lead fields to custom contact fields
C. Use the data loader to move the custom lead data
D. Use the lead conversion wizard to select the fields
عرض الإجابة
اجابة صحيحة: B
السؤال #56
When creating a recurring event what are the maximum occurrences by interval?
A. Daily: 100 Weekly: 52 Monthly: 60 Yearly: 10
B. Daily: 100 Weekly: 53 Monthly: 60 Yearly: 10
C. Daily: 100 Weekly: 52 Monthly: 60 Yearly: 5
D. Daily: 365 Weekly: 52 Monthly: 12 Yearly: 1
عرض الإجابة
اجابة صحيحة: B
السؤال #57
Which statement is true about custom summary formula?
A. It cannot reference other formula fields in an object
B. It cannot be used in graphs
C. It can only be used in Standard Reports
D. It can only be used in Custom Reports
عرض الإجابة
اجابة صحيحة: A
السؤال #58
Which of the following utilize the "Automated Case User" (Select all that apply):
A. When a case is automatically assigned using assignment rules this user is listed in the case history
B. When a email notification is triggered via workflow this user is listed in the case history
C. When a case is escalated this user is listed in the case history
D. When a case is created via Web-To-Case this user is listed in the case history
E. When a case is created via Email-To-Case this user is assigned as the case owner
عرض الإجابة
اجابة صحيحة: ACD
السؤال #59
A sales executive at Universal Containers wants to be notified whenever high-value opportunities are created for hot accounts.What should an administrator do to meet this requirement?
A. Create an escalation rule based on the opportunity amount
B. Create a workflow rule on the opportunity object
C. Create a validation rule that evaluates the account rating
D. Creating an auto-response rule on the opportunity object
عرض الإجابة
اجابة صحيحة: B
السؤال #60
Which one of these is NOT a recorded "activity" in SFDC?
A. Emails
B. Dials
C. Events
D. Tasks
E. Log a Call (after call completion)
عرض الإجابة
اجابة صحيحة: B

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