السؤال #1

The Global Reporting Initiative (GRI) is intended to:

A. Atrack the country's general business practices for country-to-country comparisons

B. Bprovide guidance on best practices for preparing a sustainability report

C. Callow for appropriate tariffs and fees for cross-border shipments

D. Destablish the minimum standards that a firm should achieve for best-in-class

عرض الإجابة

اجابة صحيحة: B

السؤال #2

Which of the following outcomes is most likely a result of allocating excess capacity to a chain facility?

A. Lower utilization which leads to higher cost

B. Higher utilization which leads to higher cost

C. High utilization which leads to lower cost

D. Lower utilization which leads to lower cost

عرض الإجابة

اجابة صحيحة: A

السؤال #3

The question below is based on the following flowchart: Which of the following phrases most accurately describes the complete flow of demand information?

A. AFrom supplier to customer

B. BFrom customer to manufacturer

C. CFrom customer to supplier

D. DFrom supplier to manufacturer

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اجابة صحيحة: C

السؤال #4

Demand management involves which of the following undertakings?

A. djusting capacity to support expected demand

B. ngaging in activities associated with customer relationship management

C. reating higher customer demand by improving performance in areas such as lead time and service levels

D. nderstanding events and managing activities that could influence future demand

عرض الإجابة

اجابة صحيحة: D

السؤال #5

Which of the following customer relationship management activities most appropriately is used for revenue generation?

A. enerating customer leads

B. enerating graphic sales models

C. easuring customer preferences

D. dentifying customer margins

عرض الإجابة

اجابة صحيحة: A

السؤال #6

Which of the following strategies is used primarily for demand planning?

A. uild-to-order scheduling

B. ush-pull replenishment

C. ollaborative planning, forecasting, and replenishment

D. endor-managed inventory

عرض الإجابة

اجابة صحيحة: C

السؤال #7

Which of the following forecasting methods relies on the opinions of a panel of experts?

A. elphi technique

B. urvey method

C. ausal method

D. ime series analysis

عرض الإجابة

اجابة صحيحة: A

السؤال #8

The purchasing manager of a company wants to minimize stock-outs as well as obsolete inventory. Which of the following tools needs to be implemented?

A. ABlanket purchase order

B. BAdvanced planning and scheduling (APS)

C. CBuy-back contracts

D. DBusiness-to-business integration software

عرض الإجابة

اجابة صحيحة: B

السؤال #9

Which of the following levels in a supply chain network represents the most upstream external activity?

A. Supplier to contractor

B. Manufacturing to supplier

C. Customer to distribution

D. Customer to contractor

عرض الإجابة

اجابة صحيحة: A

السؤال #10

The probability of customer dissatisfaction is highest when which of the following conditions exists?

A. ustomer expectations are clearly defined

B. upplier execution is too low

C. here is a gap between expected performance and perceived performance

D. here is a gap between what was indicated and what was accomplished

عرض الإجابة

اجابة صحيحة: C

السؤال #11

Interpersonal communication skills and negotiation with suppliers is important because it:

A. Aenables the buying organization to partner with suppliers

B. Bdrives higher price breaks and lot size discounts

C. Callows the most competitive suppliers to remain viable

D. Dis essential to achieve cost-cutting targets

عرض الإجابة

اجابة صحيحة: A

السؤال #12

When of the following outcomes is achieved through the reduction in the number of a firm's supplier?

A. Supplier operational integration

B. Supply localization

C. Volume consolidation

D. Value management

عرض الإجابة

اجابة صحيحة: C

السؤال #13

Which of the following actions typically would be the first step in implementing the philosophy of customer relationship management?

A. reating a customer-centric organization

B. eveloping a map of the customer segments

C. ocumenting the objectives for implementation

D. electing an information technology solution

عرض الإجابة

اجابة صحيحة: A

السؤال #14

The use of a seasonal index as a forecasting technique measures the ratio of the:

A. verage seasonal demand to the average demand for all periods

B. verage demand for all periods to the average seasonal demand

C. verage seasonal demand to the standard deviation of the demand for all periods

D. tandard deviation of the seasonal demand to the standard deviation of demand for all periods

عرض الإجابة

اجابة صحيحة: A

السؤال #15

Which of the following e-auctions is ideal for selling off obsolete maintenance, repair, and operating (MRO) supplies?

A. Reverse auction

B. Forward auction

C. Demand management auction

D. Dutch auction

عرض الإجابة

اجابة صحيحة: A

السؤال #16

Which of the following marketing strategies emphasizes offering services at a lower price than rival services with comparable features?

A. Cost leadership

B. Service differentiation

C. Customer focus

D. Market responsiveness

عرض الإجابة

اجابة صحيحة: A

السؤال #17

A company has designed its supply chain so that financial losses in one part of the supply chain will be offset by gains in another part. The company is employing which of the following strategies to address global risk?

A. ASpeculation

B. BFlexibility

C. CProduct shifting

D. DHedging

عرض الإجابة

اجابة صحيحة: D

السؤال #18

The primary reason for the evolution of the supply chain is:

A. fewer rejects due to poor quality

B. increased on-time delivery

C. increased cost savings

D. increased communication

عرض الإجابة

اجابة صحيحة: D

السؤال #19

Activity costing (ABC) is an example of:

A. Generally accepted accounting principles

B. Inventory classification system

C. Asset cost estimate technique

D. Cost allocation technique

عرض الإجابة

اجابة صحيحة: D

السؤال #20

One main goal of pursuing a digital supply chain transformation is

A. achieving perfect order fulfillment across all sales channels using technology

B. building sustainable competitive advantage through integrated capabilities

C. integrating all supply chain tools and technologies to increase operational efficiencies

D. maximizing sales through the e - commerce channel

عرض الإجابة

اجابة صحيحة: B

السؤال #21

What is the primary role of marketing in supporting supply chain management?

A. electing favored supplier partners

B. eveloping efficient customer channels

C. ocusing on short-term forecasting accuracy

D. orking with research and development on slow-moving products

عرض الإجابة

اجابة صحيحة: B

السؤال #22

A sales and marketing directory who wants to transform a company into a customer-driven organization most likely would consider:

A. Allowing customers to use their preferred channels to interact will the company

B. Implementing an independent system to capture customer data

C. initiating a social media presence

D. focusing product design on manufacturing strengths

عرض الإجابة

اجابة صحيحة: A

السؤال #23

Compared to mass-media marketing, customer relationship management has the advantage of allowing the organization to:

A. ompete for customers based on service

B. each a larger number of potential customers

C. educe inventory to improve cash flow

D. ocus on attracting new customers

عرض الإجابة

اجابة صحيحة: A

السؤال #24

Which of the following activities is included in the source process of the Supply Chain Operations Reference (SCOR) model? A. Managing warehouses B. Managing inventory C. Scheduling production D. Aligning functional plans

Which of the following activities is included in the source process of the Supply Chain Operations Reference (SCOR) model? A. Managing warehouses B

عرض الإجابة

اجابة صحيحة: D

السؤال #25

A company has applied lean thinking and tools to its internal operations over the last several years. The company is now concerned about its ability to recover from a supply disruption. Which of the following actions would be most appropriate for the company to take to increase its resiliency?

A. Arrange for multiple sources for key components

B. Maintain 1 week’s supply f safety stock for key components

C. Required the suppliers of key components to maintain safely stock

D. Add capacity to enable quick recovery from a disruption

عرض الإجابة

اجابة صحيحة: C

السؤال #26

Which of the following practices has improved management of the customer pipeline?

A. everse auctions

B. ales force automation

C. inite capacity planning

D. oint-of-purchase metrics

عرض الإجابة

اجابة صحيحة: B

السؤال #27

Which of the following types of information would be an appropriate basis for a qualitative forecast?

A. eading indicators

B. egression analysis

C. rder history

D. hipment history

عرض الإجابة

اجابة صحيحة: A

السؤال #28

Which of the following corporate strategies is most consistent with a flexible supply chain strategy?

A. Being the low-price leader

B. Providing the highest-quality service

C. Providing mature products with stable sales

D. Emphasizing the quality of the product

عرض الإجابة

اجابة صحيحة: B

السؤال #29

Which of the following approaches most likely will help a company reduce its cost of sales while increasing customer loyalty.

A. Business process design

B. Sales and operations planning (SOP)

C. Customer relationship management (CRM)

D. E-commerce

عرض الإجابة

اجابة صحيحة: C

السؤال #30

Which of the following scenarios represents a correct application of the Supply - Chain Operations Reference - model (SCOR)?

A. Sales and marketing refers to SCOR to improve demand generation

B. Production and engineering uses SCOR best practices to design a new "make" process flow

C. Distribution and logistics selects suppliers from the SCOR reference list

D. Marketing and development incorporates SCOR Level I metrics for new product design

عرض الإجابة

اجابة صحيحة: B

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