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السؤال #1
Universal Containers uses territory management to manage its sales territories. Territory managers and sales reps are at the same role level in the sold hierarchy. Account and opportunity objects are set to private. What record access can territory managers have for accounts and opportunities that are assigned to their territories? Choose 3
A. View edit transfer and delete accounts assigned to the territory, regardless of who owns the accounts
B. View all opportunities associated with accounts in the territory, regardless of who owns the opportunities
C. Edit all opportunities associated with accounts in the territory, regardless of who owns the opportunities
D. Transfer all opportunities associated with accounts in the territory, regardless of who owns the opportunities
E. Transfer and delete opportunities assigned to the territory, regardless of who owns the opportunities
عرض الإجابة
اجابة صحيحة: ABC
السؤال #2
The manager needs to see the individual performance data of Sales Representatives on Accounts, Opportunity and Cases:
A. Create a dashboard and add filter on Users, Account, Opportunity and Case
B. Activate "Enable Viewing My Team's Dashboard" permission
C. Create individual dashboards
D. Create a Dynamic Dashboard and add filter on Users, Account, Opportunity and Case
عرض الإجابة
اجابة صحيحة: A
السؤال #3
What are abilities of both Customizable and Collaborative forecasting? Choose 2
A. Ability to have Product family in Forecast
B. Ability to edit Forecast of Users
C. Ability to setup forecast category
D. Ability to do monthly and quarterly forecast
عرض الإجابة
اجابة صحيحة: AD
السؤال #4
The Marketing Manager has requested that a field be added to each account that displays the number of contacts associated with the account. The manager wants to use this field as part of an email marketing segmentation strategy. How can this requirement be met?
A. Create a roll-up summary field that counts the number of contacts and displays the count on the account
B. Create a custom formula field on the account using the count() function to count the number of related contacts
C. Create a custom field on the account
D. Create custom field on the account
عرض الإجابة
اجابة صحيحة: D
السؤال #5
The administrator at Ursa Major Solar has set up IT policies for all user passwords to be a minimum length of 3 characters and have an expiration period of 90 days. The security team recently decided that administrators of any system should have a 15-character minimum password with a 30-day expiration period.Where should the administrator make this change?
A. Organi2ation-wide password policies
B. Password complexity requirements on the permission set
C. Password Policies on the System Administrator profile
D. Session Settings on the User record
عرض الإجابة
اجابة صحيحة: C
السؤال #6
One of Sales Managers at Universal Containers needs the ability to create fields on one specific custom object. How can this be accomplished? Choose 2
A. Create a new profile for the manager and grant the permission customize application
B. Create a permission set and grant the permission customize application
C. Create a permission set and grant edit access to object
D. Create a delegated administration group for the managers
عرض الإجابة
اجابة صحيحة: AD
السؤال #7
Universal containers set Job applicants to have the Position that they have applied for as a required field. Also, Position can have multiple Job applicants. If the Position is to be deleted, all Job applicants that are related to it should not be deleted. What type of relationship do Job applicants have with Position?
A. Create a lookup relationship with Position as the parent
B. Create a custom object between Position and Applicant with lookup field to the junction
C. Make a many to many relationship using a junction object
D. Create a master-detail relationship with Position as the master
عرض الإجابة
اجابة صحيحة: C
السؤال #8
A field's label was changed in the sandbox. What should be done that the production's field label will also be changed? Choose 2
A. Dataloader
B. Changeset
C. Manually change the field label in production
D. Import wizard
عرض الإجابة
اجابة صحيحة: BC
السؤال #9
A sales manager would like access to the following information:All closed/won opportunities in the last six months for each account the manager owns. All cases created within the last six months for each account the manager owns.How can the administrator meet these requirements?
A. Create an Account report and add Opportunity and Case cross filters
B. Create a custom report type to combine the data into a single report
C. Create an Account report that groups by opportunities and cases
D. Create a single report using the Joined Reports feature
عرض الإجابة
اجابة صحيحة: C
السؤال #10
A user needs to copy existing products from a pricebook. What should be taken into consideration when cloning products or pricebooks?
A. Pricebook must be enabled first before user can use the the pricelist
B. Pricebooks cannot be cloned when the user has no access on products and pricebooks
C. Enable manage pricebooks
D. Customer should be able to create a pricebook if they have access to pricelist
E. Pricebooks cannot be cloned when the user has access on products and pricebooks
عرض الإجابة
اجابة صحيحة: B
السؤال #11
What are considerations before using territory management? Choose 3
A. You need to contact Salesforce to have it enabled
B. It does not work in parallel with sharing functions
C. Once enabled it cannot be disabled
D. Forecast are derived from Territory hierarchy not Role hierarchy
عرض الإجابة
اجابة صحيحة: ACD
السؤال #12
An administrator is Informed that an employee has Just resigned and needs all access removed Immediately. This user is the owner of 4,000 records and the sole recipient or 57 email alerts. Management will need at least a month to find a replacement. The email administrator has already revoked their email access. What action should be taken to ensure the user's access is immediately revoked?
A. Go into the user record and uncheck the Lightning User checkbox
B. Go into the user record and freeze the user
C. Go into the user record and set the login hours to None'
D. Go into the user record and delete the user,
عرض الإجابة
اجابة صحيحة: B
السؤال #13
How to streamline knowledge article creation process?
A. Validation rule that check article is updated
B. Workflow that new article is created on case
C. Escalation process need approval of draft created from article manager
عرض الإجابة
اجابة صحيحة: B
السؤال #14
We need to create a report on Accounts that will exclude that has related contacts , Opportunity and activities for cleaning purpose:
A. Create a custom Account report that will filter out related contacts, opportunity and activities
B. Create Account report that will filter out related Contact, Opportunity and activities
C. Create a joined Report that will exclude related contact, opportunity and activities
عرض الإجابة
اجابة صحيحة: B
السؤال #15
What be indicator factor that will explain user is above in forecast hierarchy?
A. User able to see Others Opportunity
B. Actual Revenue is addition of revenue below him
C. He can setup Quota for those Users
عرض الإجابة
اجابة صحيحة: B
السؤال #16
The VP Sales wants to require that the Next Step field is always updated when an opportunity stage is changed. How can this process be automated?
A. Create a workflow rule with the following formula: AND ( ISCHANGED (StageName) , NOT (ISCHANGED (NextStep))
B. Create a validation rule with the following formula: AND ( ISCHANGED(ISPICKVAL(StageName)), NOT (ISCHANGED (NextStep)))
C. Create a workflow rule with the following formula: AND ( ISCHANGED(ISPICKVAL(StageName)), NOT (ISCHANGED (NextStep)))
D. Create a validation rule with the following formula: AND ( ISCHANGED (StageName) , NOT (ISCHANGED (NextStep))
عرض الإجابة
اجابة صحيحة: D
السؤال #17
Person sends an email from new refreshed Configuration Sandbox but user isnt getting the email in his org. How to debug it? Choose 2
A. Email address is incorrect
B. Workflow field only works in ful sandbox
C. HTML dont work on sandbox
D. Deliver abilty settings
عرض الإجابة
اجابة صحيحة: AD
السؤال #18
If users role is changed from Emea Sales to US Sales, what will be impact on owner based Sharing rule?
A. All Sharing rules will be recalculated automatically
B. None of sharing rules will be recalculated
C. Sharing rule will be recalculated only if users move up in hierarchy
D. Only manual sharing will be recalculated
عرض الإجابة
اجابة صحيحة: A
السؤال #19
An administrator has been asked to create a replica of the production organization. The requirement states that existing fields, page layouts, record types, objects, and data contained in the fields and objects need to be available in the replica organization.How can the administrator meet this requirement?
A. Create a developer sandbox
B. Create a configuration-only sandbox
C. Create a metadata sandbox
D. Create a full sandbox
عرض الإجابة
اجابة صحيحة: D
السؤال #20
Capability of Territory management.
A. In grants access to records regardless of ownership
B. It grants access to record based on role hierarchy
C. It grants access to records based on profile
D. It grants access to record based on Ownership
عرض الإجابة
اجابة صحيحة: A
السؤال #21
Universal Containers would like applicants to apply for multiple positions, tracking how many applicants have applied and how many positions each individual applicant has applied for. To do this, the administrator will create a Job Application junction object between the Applicant and Position objects.How does this action meet the requirement?
A. A lookup relationship on the Applicant object with Position as the master provides roll-up summary fields without code
B. The junction object allows the administrator to add a workflow rule to update fields on the Position and Applicant objects
C. The junction object allows a many-to-many relationship and also roll-up summary fields on the parent objects
D. The Job Application object as a master to Position and Applicant objects will allow roll-up summary fields on the Position and Applicant objects
عرض الإجابة
اجابة صحيحة: C
السؤال #22
Universal Containers has a workflow rule that sends an email alert to the VP of Sales when a large deal is won. The VP is reporting that these emails are not being delivered. What tool could be used to determine the problem?
A. Workflow monitor
B. Debug log
C. System audit trail
D. Email log
عرض الإجابة
اجابة صحيحة: C
السؤال #23
Salesforce Communities replace the functionality that you may have previously read about (obsolete products): Select one or more:
A. Account Portals
B. Customer Portals
C. Partner Portals
D. Service Portals
عرض الإجابة
اجابة صحيحة: BC
السؤال #24
The administrator at Universal Containers has been asked to create an account management dashboard displaying opportunities and activities for each of its top five clients.Which dashboard feature should the Administrator use to meet this requirement?
A. Dashboard filter
B. Dynamic dashboard
C. Joined reports on a dashboard
D. Matrix reports on a dashboard
عرض الإجابة
اجابة صحيحة: B

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