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السؤال #1
Previous Ursa Major Solar sales representatives worked on approximately 180 Accounts with billing addresses in California. These sales representatives need to retain viewing and editing access to these accounts for 1-3 months.An Administrator needs to easily provide View and Edit access to these users for the 180 accounts.What should the Administrator do to achieve this goal?
A. Configure a new Profile for these users with criteria based on Billing State equals California
B. Configure a new Account Sharing Rule for these users with criteria based on Billing State equals California
C. Configure a new Account folder for these users with criteria based on Billing State equals California
D. Configure a new Account Sharing Rule for the Sales Representative Profile with criteria based on Billing State equals California
عرض الإجابة
اجابة صحيحة: B
السؤال #2
Do users have to display the jump page every time they create a new record?
A. Yes
B. No
عرض الإجابة
اجابة صحيحة: B
السؤال #3
Universal Containers needs to synchronize data between Salesforce and an external financial system.What should an administrator do to accomplish this?
A. use the data loader to match records between the systems
B. Use an external ID field to match records between the systems
C. use the Excel connector to export records from both systems onto Excel
D. Use the data loader to match Salesforce records with the financial system
عرض الإجابة
اجابة صحيحة: B
السؤال #4
The system automatically maps standard lead fields to standard account, contact, and opportunity fields
A. True
B. False
عرض الإجابة
اجابة صحيحة: A
السؤال #5
The sales manager at Universal Containers wants three users to have Read and Edit access to Campaigns.How should the Administrator fulfill this requirement?
A. Add Read and Edit access for Campaigns to the Sales User profile
B. Create a Permission Set with Read and Edit access for Campaigns
C. Assign users to a System Administrator profile to provide full access
D. Clone the Sales User profile and set up Read and Edit access for Campaigns
عرض الإجابة
اجابة صحيحة: B
السؤال #6
Universal Containers is having a quality control problem with one of its product lines. Which standard object can be used to track the extent of the problem?
A. Account
B. Case
C. Product
D. Opportunity
عرض الإجابة
اجابة صحيحة: B
السؤال #7
When creating a custom report type Making the status "In Development" hides the custom report type and any reports created from it from all users except those with the "Manage Custom Report Types" permission. Making the status "In Development" also prevents all users except those with the "Manage Custom Report Types" permission from creating and running reports from the report type.
A. True
B. False
عرض الإجابة
اجابة صحيحة: A
السؤال #8
Cloud Kicks has a team of product owners that need a space to share feedback and ideas with just the product team. How should the administrator leverage Salesforce to help the team collaborate?
A. Use Quick Actions to log communication
B. Configure a Chatter Public Group
C. Create a Chatter Private Group
D. Add Activity History to document tasks
عرض الإجابة
اجابة صحيحة: C
السؤال #9
How many lead assignment rules can be active at one time?
A. One
B. Two
C. Eleven
D. Twenty-three
عرض الإجابة
اجابة صحيحة: A
السؤال #10
What steps are part of the process to enable Multi-Currency in an organization?
A. Create a Sandbox
B. Contact salesforce
C. Enable Advanced Currency Management
D. Choose a default currency
عرض الإجابة
اجابة صحيحة: BD
السؤال #11
Which of these is NOT true of "list views" in SFDC:
A. I can choose different list formats from the drop-down menu at the top of any list
B. List views can only be created or customized by my administrator
C. List views are customizable, and I can create and customize my own views
D. I can change my list view format for any record type by choosing a view type from the drop-down-menu
E. I can drag and drop columns within my list view to change the appearance or order of data
عرض الإجابة
اجابة صحيحة: B
السؤال #12
Ursa Major Solar's default, organization-wide sharing for accounts is set to Public Read/Write. The Administrator needs to ensure that Marketing never modifies an Account record.Which action should the Administrator take to accomplish this goal?
A. Assign a permission set to Marketing users which removes Edit permission
B. Separate the Marketing role hierarchy from the Sales role hierarchy
C. Remove Edit access on Accounts from the custom Marketing profile
D. Switch Organization-Wide Default Sharing to Public Read Only
عرض الإجابة
اجابة صحيحة: C
السؤال #13
Which of the following can NOT be edited on the Page Layout Editor?
A. Field positions
B. Buttons
C. Page sections
D. Related lists
E. Picklist values
عرض الإجابة
اجابة صحيحة: E
السؤال #14
A user profile gas login hour restrictions set to Monday through Friday, 8:00 a.m. to 5:00 p.m. The user logged in at 4:30 p.m. on a Tuesday and it is now 5:01 p.m.Which application behavior should the user expect?
A. The user will be able to continue working and start new sessions
B. The user will be logged out and any unsaved work-in-process will be saved
C. The user will be logged out and any unsaved work-in-process will be lost
D. The user will be able to continue working, but will be unable to start any new sessions
عرض الإجابة
اجابة صحيحة: C
السؤال #15
Deleting a lead from a campaign does not delete the lead itself, but it is no longer a campaign member.
A. True
B. False
عرض الإجابة
اجابة صحيحة: A
السؤال #16
Universal Containers has decided to offer a partner its products at a discounted rate applied to all opportunities.What should the Administrator do to make sure the appropriate prices are applied to products on opportunities for this partner?
A. Create a custom object for the discounted products
B. Create a new discount Record Type on the Products object
C. Create a new list price on the Standard Price Book
D. Create a custom Price Book with the discounted list prices
عرض الإجابة
اجابة صحيحة: A
السؤال #17
If you relabel a Standard Object the standard list views on every Salesforce tab will automatically be renamed.
A. True
B. False
عرض الإجابة
اجابة صحيحة: B
السؤال #18
Formula cannot reference any field that is restricted by Field level security
A. True
B. False
عرض الإجابة
اجابة صحيحة: B
السؤال #19
The Support Manager wants to send an automatic email to the Case Contact when a case is closed.Which automation tool can the System Administrator use?
A. Sharing Rule
B. Validation Rule
C. Workflow Rule
D. Case Auto-Response Rule
عرض الإجابة
اجابة صحيحة: D
السؤال #20
Which of the following statements are true about Import wizard?
A. You can import Accounts, contacts, leads, solutions and custom objects using the Import wizard
B. You can work with both records of data and metadata
C. When importing data file size cannot exceed 100 MB and each record in the file cannot be bigger than 400 KB
D. Standard users can import up to 50000 account or contact records per session
عرض الإجابة
اجابة صحيحة: AC
السؤال #21
If a user's profile contains log in hour restrictions which of the following time zones is used to calculate the hours they have access to Salesforce.com CRM?
A. Organization wide default time zone
B. User's time zone
C. Time zone set in the user's profile
عرض الإجابة
اجابة صحيحة: A
السؤال #22
Which will appear on your pipeline report?
A. Leads
B. Opportunities
C. Accounts
عرض الإجابة
اجابة صحيحة: B
السؤال #23
Which feature should Ursa Major Solar use if they want their support agents who are skilled in a particular product line to own cases directly after customers log them from an automated channel?
A. Assignment Rules
B. Workflow Field Update
C. Case Escalation Rules
D. Case Team Routing
عرض الإجابة
اجابة صحيحة: A
السؤال #24
The Support team has asked the Administrator to create a guided process that allows the rep to use scripted screens to collect the appropriate information.Which tool should the Administrator use?
A. Cloud Flow Designer
B. Approval Process
C. Workflow Rule
D. Process Builder
عرض الإجابة
اجابة صحيحة: D
السؤال #25
Conditional formatting is available for:
A. Table and matrix
B. Summary and matrix
C. Summary and table
D. Matrix and tabular
عرض الإجابة
اجابة صحيحة: B
السؤال #26
A Lightning for Outlook layout can be assigned to which two options? (Choose two.)
A. Team
B. User
C. Profile
D. Role
عرض الإجابة
اجابة صحيحة: BC
السؤال #27
Sales Managers want to capture an additional email address for Contact records. Which field property will ensure the proper format?
A. Data Type
B. Default Value
C. Field-level Security
D. Validation Rule
عرض الإجابة
اجابة صحيحة: A
السؤال #28
Which of the following are possible with a Master-Detail-Relationship (Multiple Correct Answers):
A. You can create a Master-Detail Relationship field on a Custom object that references as a Standard Object
B. You can create a Master-Detail Relationship between two standard objects?
C. You can created a Master-Detail Relationship between two Custom Objects?
عرض الإجابة
اجابة صحيحة: AC
السؤال #29
The mini view does not display if the record in the detail view does not have records associated with it.
A. True
B. False
عرض الإجابة
اجابة صحيحة: A
السؤال #30
Queues can be setup for which objects? (check all that apply)
A. Leads
B. Accounts
C. Opportunities
D. Custom Objects
E. Cases
عرض الإجابة
اجابة صحيحة: ADE

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