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السؤال #1
Which of these statements are true for Rollups in Financial Services Cloud?
A. Rollups are done at both the client and group levels
B. All financial accounts information, such as account balances are calculated and summarized at the Financial Account Summary level
C. Activities can not be rolled up on the activity timeline at group/household level
عرض الإجابة
اجابة صحيحة: B
السؤال #2
The sales team at universal containers wants an easy solution to gather customer requirements and share presentations with their customers. What should an administrator do to help the sales team achieve this? (2 answers)
A. Use chatter files to share presentations
B. Create opportunity teams for customers
C. Add customers to libraries
D. Add customers to private Chatter groups
عرض الإجابة
اجابة صحيحة: AD
السؤال #3
What can an administrator configure for users on the search results? (3 answers)
A. Filters by which users can narrow down results
B. Objects included in the search
C. Fields being searched on for each object
D. Number of records displayed for each object
E. Columns displayed for each object
عرض الإجابة
اجابة صحيحة: CDE
السؤال #4
Which Financial Services object would you use to store Bank Accounts data?
A. Charges and Fees
B. Assets and Liabilities
C. Financial Accountcorrect
D. Financial Holding
عرض الإجابة
اجابة صحيحة: C
السؤال #5
Cumulus Insurance has a franchise business model with a large number of franchisees who operate independently but report to regional managers who are Cumulus employees. The company would like the franchise owners and their employees to have access to the Cumulus Salesforce Financial Services Cloud (FSC) instance. The company plans to use the Role Hierarchy and sharing rules to implement this. What should the architect at Cumulus Insurance be aware of for this solution?
A. Franchise users will need to switch their browsers to a platform that supports Lightning Web Components
B. Salesforce FSC only allows 1,024 public groups
C. The administrator can define up to 300 total sharing rules for each object
D. Franchise users canhave multiple roles in the hierarchy
عرض الإجابة
اجابة صحيحة: C
السؤال #6
What Actions can you take from Life Event card? Select all that apply!
A. Create Opportunity
B. Create Case
C. Request Record Approval
D. Create Lead and Referral
عرض الإجابة
اجابة صحيحة: ABD
السؤال #7
A banking customer is using Sales Cloud but their Admin is considering whether Financial Services Cloud would be a better solution to meet their business needs. What is the best way for the Admin to access a Financial Services org with pre-configured data to play around and learn what's in it?
A. Hop on a 30-day Financial Services Cloud trial org
B. Request a Salesforce developer org
C. Purchase one license of an FSC production org
D. Spin up a Trailhead challenge org
عرض الإجابة
اجابة صحيحة: A
السؤال #8
What can be done with a workflow field update action? (2 answers)
A. Change the record type of a recordcorrect
B. Update the value of a formula field
C. Apply a specific value to a fieldcorrect
D. Update the value of a field on a child object
عرض الإجابة
اجابة صحيحة: AC
السؤال #9
A retail bank is using Financial Services Cloud to support its operations. The bank has received complaints that its clients’ documentation is often submitted late and when clients call, customer service agents are struggling with multiple systems to determine where the documentation is. Which solution should a consultant suggest the client explore?
A. Marketing Cloud integration to manage cent communications
B. An APEX solution to leverage the SendMail capabilities of Salesforce
C. The Send Documents flow for Retail Banking
D. Process Builder to create automated document requests for missing items
عرض الإجابة
اجابة صحيحة: C
السؤال #10
Universal Container wants to ensure that users complete the standard industry field when creating a new account record. To address the concern the administrator set the Industry field as required. However, some users are still able to create a new account record without completing the Industry Field.What should an administrator do to troubleshoot the issues? (2 answers)
A. Verify the field-level security for the industry field is not set to "Read Only" on the user profiles
B. Verify the industry field is set as required on all the account page layouts assigned to the users
C. Verify the users have the "Modify all data" permission for account on their profiles
D. Verify the users have the "Edit" permission for accounts on their profiles
عرض الإجابة
اجابة صحيحة: AB
السؤال #11
Which statement about the products and price books is true? (2 answers)
A. A product can have a different list price in different price bookscorrect
B. A standard and list price for product can be listed in multiple currenciescorrect
C. Products without a price are automatically added to the standard price book
D. Price Books that contain assets cannot contain products
عرض الإجابة
اجابة صحيحة: AB
السؤال #12
Which dashboard component can display data from the summary rows of reports? (2 answers)
A. Chart
B. Metric
C. Table
D. Gauge
عرض الإجابة
اجابة صحيحة: AC
السؤال #13
Permission setlicenses incrementally entitle users to access features that are not included in their user licenses. Which three Permission Set Licenses give users access to Financial Services Cloud features?
A. Financial Services Cloud Standard
B. Action Plans
C. Lightning Scheduler Resource
D. FSC Insurance
E. Mortgage
عرض الإجابة
اجابة صحيحة: ABD
السؤال #14
An opportunity record created with a close date of July 30, meets the criteria of time - dependent workflow rule. The time dependent action is scheduled for July 23. What happens if the opportunity is edited before July 23 and no longer meets the criteria?
A. The time dependent action is automatically removed from the queuecorrect
B. The time dependent action is put on hold
C. The time dependent action will execute on July 30
D. The time dependent action will execute on July 23
عرض الإجابة
اجابة صحيحة: A
السؤال #15
The support group at universal container wants agents to capture different information for product support and inquiry cases. In addition, the lifecycle for product support cases should have more steps than the lifecycle for inquiry cases.What feature should an administrator use to meet the requirement? (3 answers)
A. Permission sets
B. Record Types
C. Support processes
D. Page layouts
E. Field-level Security
عرض الإجابة
اجابة صحيحة: BCD
السؤال #16
Person accounts store information about individual people by combining certain account and contact fields into a single record. Using the Object Manager, on which Object do you configure the Person Account Page Layout?
A. The Person Account Record Type on the Account Object
B. The Person Account Record Type on the Contact Object
C. The Person Account Object
عرض الإجابة
اجابة صحيحة: C
السؤال #17
Which of the following are FSC components that visualize groups and relationships in Lightning pages? (Check the 2 that apply)
A. Relationship Map and Group Buildercorrect
B. Related Accountscorrect
C. Goal to Group Member Mapping
D. Person Life Events
عرض الإجابة
اجابة صحيحة: AB
السؤال #18
Which three insurance processes are managed by the Policy Administration component? (Choose three.)
A. Underwriting
B. Endorsements
C. Payments
D. Commissions
E. Approvals
عرض الإجابة
اجابة صحيحة: ABC
السؤال #19
A user profile has login hour restrictions set to Monday through Friday 8am to 5pm. It is Tuesday and it is now 5.01 PM.Which behavior of the application should the user expect?
A. The user will be logged out and any unsaved work-in-progress will be lost
B. The user will be logged out and any unsaved work-in-progress will be saved
C. The user will be able to continue working and start new sessions
D. The user will be able to continue working, but will be unable to start any new sessions
عرض الإجابة
اجابة صحيحة: D
السؤال #20
Sam is the Salesforce Admin for Valley Bank. The bank's financial advisors are complaining they can't see an accurate summary of their client's financial data as clients often change households. Sam wants to give his financial advisors a better view of the client's complete financial situation. How can he set this up using FSC?
A. Create a custom object to track the client's financial data
B. Use Process Builder to create a workflow to summarize data at the Person Account level
C. Set client's financial data to be rolled up using Primary Group featurecorrect
عرض الإجابة
اجابة صحيحة: C
السؤال #21
When the multiple currencies feature is enabled, which currency is used as the basics for all currency conversion rates?
A. Active currency
B. Personal currency
C. Corporate currency
D. Record currency
عرض الإجابة
اجابة صحيحة: C
السؤال #22
Universal containers set the organization-wide defaults for cases to private. When a case is escalated, case ownership changes to Tier 2 support agent. How can a system administrator give the sales operation team read/write access to all escalated cases?
A. Create a case escalation rule
B. Create a case assignment rule
C. Create a criteria-based sharing rule
D. Create an ownership-based sharing rule
عرض الإجابة
اجابة صحيحة: C
السؤال #23
Where do you enable Enable Multiple Relationship Groups?
A. Lighting Page Editor
B. Custom Settingscorrect
C. Object Settings
عرض الإجابة
اجابة صحيحة: B
السؤال #24
Kim Johnson, a client of Lake Tahoe Bank, hired Liz Obrian from Pine Cone Law Firm as her new lawyer. The Advisor wants to capture that information in the Actionable Relationship Center. What entities in Financial Services Cloud will the Advisor use to create this relationship?
A. Account-Account relationship to add Pine Cone Law Firm and Contact-Contact relationship to add Liz Obrian
B. Account-Account relationship to add Pine Cone Law Firm and Account-Contact relationship to add Liz Obrian
C. Account-Contact relationship to add Pine Cone Law Firm, Contact-Contact relationship to add Liz Obrian
عرض الإجابة
اجابة صحيحة: A
السؤال #25
What must an administrator do when creating a record type?
A. Create a new page layout for the record type
B. Set the field-level security for the record type
C. Assign the record type to the appropriate profiles
D. Add the record type to the required user records
عرض الإجابة
اجابة صحيحة: C
السؤال #26
Which of these statements is true for the Person Accounts Model? (2 correct answers)
A. The Person Account record type can be used when a client is a business or an institution
B. The Person Account model uses the standard Account object to hold all of the details about a person
C. Person Accounts can not be related to cases, tasks, or calls
D. The Person Account represents all aspects of the person
عرض الإجابة
اجابة صحيحة: ABD
السؤال #27
A system administrator at Universal Containers needs to transfer records from one user to another.What object can be transferred using the mass transfer tool? (2 answers)
A. Leads
B. Campaigns
C. Quotas
D. Accounts
عرض الإجابة
اجابة صحيحة: AD
السؤال #28
Universal containers is using a private sharing model. The US sales director needs full access to all records of the US sales representatives. How can this be accomplished?
A. Place the US sales director in a queue with the US sales representative's
B. Define a role hierarchy where the US sales representatives roll up to the US sales directorcorrect
C. Give the US sales director read/write/edit/delete object permissions on the profile
D. Define a role hierarchy where the US sales director rolls up to the CEO
عرض الإجابة
اجابة صحيحة: B
السؤال #29
If two objects have a parent child relationship, how can a user access the child record from the parent record?
A. Lookup field
B. Related list
C. Custom link
D. Child field
عرض الإجابة
اجابة صحيحة: B
السؤال #30
An opportunity record created with a close date of July 30, meets the criteria of time - dependent workflow rule. The time dependent action is scheduled for July 23. What happens if the opportunity is edited before July 23 and no longer meets the criteria?
A. The time dependent action is automatically removed from the queue
B. The time dependent action is put on hold
C. The time dependent action will execute on July 30
D. The time dependent action will execute on July 23
عرض الإجابة
اجابة صحيحة: A

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