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السؤال #1
A remote user called the help desk to report a notification indicating there is limited or no connectivity. The user can access local file folders and other local machines but none of the organization's servers or network items. Web pages do not appear to function either. Which of the following is the MOST likely cause of the issue?
A. The user's internet connection is down
B. The user's domain account is locked out
C. The user's switch has stopped working
D. The user's IP address needs to be renewed
عرض الإجابة
اجابة صحيحة: B

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السؤال #2
Which of the following commonly uses NFC?
A. Contactless payments
B. loT devices
C. Inventory tracking
D. Tethering
عرض الإجابة
اجابة صحيحة: B
السؤال #3
A technician is replacing a laptop's HDD with an SSD. Which of the following should the technician do FIRST?
A. Create a backup of the HDD
B. Upgrade the RAM on the laptop
C. Enable SSD support at BIOS
D. Install SSD drivers inside the OS
عرض الإجابة
اجابة صحيحة: a
السؤال #4
A PC in a conference room will be connected to a large-screen TV for video presentations during training sessions. Which of the following video connectors is the MOST likely choice for this environment?
A. Video Graphics Array
B. Thunderbolt
C. Digital Visual Interface
D. High-Definition Multimedia Interface
عرض الإجابة
اجابة صحيحة: d
السؤال #5
Vertical streaks are appearing on the output of a laser printer. Which of the following items is the MOST likely cause?
A. Roller
B. Drum
C. Transfer belt
D. Ribbon
عرض الإجابة
اجابة صحيحة: C
السؤال #6
A user recently reported that every few days the system clock is approximately three minutes behinD. The user also received an error message on the BIOS screen.Which of the following would MOST likely fix the clock issue?
A. eplace the motherboard's CMOS battery
B. Install a new power supply
C. nable dual-channel memory by adding a second RAM stick
D. Configure the PC to be an NTP server
عرض الإجابة
اجابة صحيحة: a
السؤال #7
You have a desktop computer that is behaving erratically on the network. The wired connection will often disconnect without warning. Which tool should you use to troubleshoot the network adapter?
A. Multimeter
B. Loopback plug
C. Tone generator and probe
D. Cable tester
عرض الإجابة
اجابة صحيحة: b
السؤال #8
Which of the following connectors can be plugged into a Thunderbolt 3 port on a laptop?
A. miniUSB
B. microUS3
C. USB-A
D. USB-C
عرض الإجابة
اجابة صحيحة: D
السؤال #9
A user's computer is not receiving a network connection. The technician confirms that the connection seems to be down and looks for the user's port on the patch panel. The port and patch panel are not labeled. Which of the following network tools should the technician use to identify the port?
A. Network tap
B. Punchdown tool
C. Toner probe
D. Crimper
عرض الإجابة
اجابة صحيحة: C
السؤال #10
Which of the following technologies has the FASTEST connection speed?
A. Fiber
B. Satellite
C. DSL
D. Cable
عرض الإجابة
اجابة صحيحة: a
السؤال #11
A technician installed a new router at a small office. After the Installation, the technician notices that all devices have a I69.254.x.x IP address. Printers and fileshares are still working, but PCs cannot access the Internet. Which of the following should the technician configure on the router to enable devices to connect to the internet?
A. APIPA
B. DNS
C. DHCP
D. SMB
عرض الإجابة
اجابة صحيحة: D
السؤال #12
A technician needs to add storage to a workstation. The workstation does not have room to add any internal storage, so the technician plans to add an external storage device. Which of the following connection types should the technician MOST likely use?
A. SCSI
B. eSATA
C. PCIe
D. NVMe
عرض الإجابة
اجابة صحيحة: B
السؤال #13
A technician is troubleshooting an old desktop system that randomly shows a Windows BSOD or powers off unexpectedly. All system temperatures are within normal limits. Which of the following should the technician do NEXT?
A. Visually inspect the motherboard capacitors
B. Verify all case fans are operational
C. Check that the BIOS version supports the installed CPU
D. Compare the software requirements with the installed RAM
عرض الإجابة
اجابة صحيحة: A
السؤال #14
A technician is working on a critical warehouse machine that will not turn on. The technician has determined the power supply for the machine failed. The warehouse manager is looking for a solution that will prevent downtime in the future. Which of the following devices should the technician install to meet this requirement?
A. Grounded power supply
B. Modular power supply
C. 220V power supply
D. Redundant power supply
عرض الإجابة
اجابة صحيحة: C
السؤال #15
A user takes a tablet to a technician because the cursor on it keeps drifting. The technician notices the screen does not appear to be damaged. Which of the following is the MOST likely cause of the cursor issue?
A. The screen is physically damaged
B. The screen rotation is incorrect
C. The touch-pen battery is depleted
D. The screen needs to be recalibrated
عرض الإجابة
اجابة صحيحة: B
السؤال #16
A technician is tasked with installing additional RAM in a desktop computer. Which of the following types of RAM is MOST likely to be used?
A. SODIMM
B. DDR3
C. ECC
D. VRAM
عرض الإجابة
اجابة صحيحة: DE
السؤال #17
An organization uses a cloud storage service to store company files. The file synchronization client for this cloud service is installed on every user's computer.One user reports that a file synced with the client to their computer does not contain information a co-worker of theirs added earlier today.Indicate the BEST action to take when troubleshooting this problem.
A. Exit the cloud service's client that is locally installed, restart the computer, and check to see if the file contains the information that is missing
B. Visit the cloud service's website, locate the service status page, and determine if their is a service outage impacting the organization
C. Open the cloud service's client that is locally installed, determine if there are any reported errors, and follow the steps provided to correct the synchronization errors
D. Open the cloud service's client that is locally installed and check to see if there are any updates available for the client
عرض الإجابة
اجابة صحيحة: c
السؤال #18
What type of network is most commonly associated with Bluetooth devices such as wireless keyboards, mice, and headphones, and covers a small area?
A. LAN
B. WAN
C. PAN
D. MAN
عرض الإجابة
اجابة صحيحة: c
السؤال #19
A user with a new 5G smartphone notices the device has separated at the seam on one edge and is measurably thicker at that point.Which of the following actions should the user take FIRST?
A. Power off the smartphone and place it in a bucket of rice for 48 hours
B. Place the smartphone in a refrigerator between 35°F (1
C. Fully deplete the phone's battery and then charge it to 100%
D. Contact the smartphone manufacturer for warranty support
عرض الإجابة
اجابة صحيحة: d
السؤال #20
A technician unboxed a new computer, plugged it in to a UPS. and connected the requested peripherals. The computer lights and fans turn on, but the technician hears three loud, consecutive beeps during boot. Which of the following actions will remediate the issue?
A. Replacing the power supply
B. Replacing the UPS
C. Changing the CMOS battery
D. Reseating the RAM
عرض الإجابة
اجابة صحيحة: B
السؤال #21
Which of the following is the PRIMARY security concern with virtual machine escape?
A. Cross-site scripting
B. Compromising the hypervisor
C. Overutilization of resources
D. Rogue virtual machines installed on the hypervisor
عرض الإجابة
اجابة صحيحة: C
السؤال #22
A technician is helping a user configure a new mobile phonE. The user could pay for purchases with the previous phone by touching the phone to the payment system.Which of the following features should the technician enable so that the user can use the new phone to also pay for purchases this way?
A. PAN
B. RFID
C. NFC
D. Bluetooth
عرض الإجابة
اجابة صحيحة: c

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