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السؤال #1
What are the three tiers of Lifecycle Management? (Choose three.)
A. Know what you don't have
B. Increase onboarding controls
C. Know what you have
D. Improve management controls
E. Improve efficiency
عرض الإجابة
اجابة صحيحة: ADE
السؤال #2
How can you automate the replenishment of stock levels?
A. Transfer Rules
B. Transfer Orders
C. Stock Rules
D. Stock Filters
عرض الإجابة
اجابة صحيحة: C
السؤال #3
A component is considered an IT asset when you want to: (Choose three.)
A. Manage its procurementcorrect
B. Know its relationships to a business service
C. Track its operational information
D. Track its incurred costscorrect
E. Manage its maintenance contractscorrect
عرض الإجابة
اجابة صحيحة: ADE
السؤال #4
What feature does the Hardware Asset Management (HAM) application use to fully normalize hardware models?
A. Transform mappings
B. Mapping assistcorrect
C. Normalization transformation
D. Normalization mappings
E. Transform normalization
عرض الإجابة
اجابة صحيحة: B
السؤال #5
Hardware models may not be fully normalized until updated content is downloaded from the Hardware Model Normalization Content Service. How do you determine if the content has been downloaded?
A. Determine if the business rule, Create a Hardware Normalization Download, has been triggered yet or not
B. Review the Last updated date of the Central Data Service Download Status jobs on the Normalization and Content Service dashboard
C. Review the Hardware Model Content Service Download section on the Model Management tab of the Hardware Asset dashboard
D. Query the scheduled job reports to determine if the Hardware Normalization Content Library Download job has completed yet
عرض الإجابة
اجابة صحيحة: C
السؤال #6
When a Document Template is created from an HR Case, the name of the person who created the document is added to the name of the attachment. Why?
A. It indicates who should sign the document
B. It indicates who generated the document
C. It indicates the Opened for user
D. It indicates who the document is about
عرض الإجابة
اجابة صحيحة: B
السؤال #7
What are the three tiers of Lifecycle Management? (Choose three.)
A. Know what you don't havecorrect
B. Increase onboarding controls
C. Know what you havecorrect
D. Improve management controlscorrect
E. Improve efficiencycorrect
عرض الإجابة
اجابة صحيحة: ACDE
السؤال #8
How do you calculate residual value?
A. Subtract the amortized value from the cost of the asset
B. Subtract storage and lease cost from the cost of the asset
C. Subtract the depreciation from the cost of the asset
D. Subtract the salvage value from the cost of the assetcorrect
عرض الإجابة
اجابة صحيحة: D
السؤال #9
What is the default display name for an asset?
A. An automatically generated combination of serial number and model category
B. An automatically generated combination of asset tag and model
C. An automatically generated combination of serial number and modelcorrect
D. An automatically generated combination of asset tag and model category
عرض الإجابة
اجابة صحيحة: C
السؤال #10
What are baseline asset states? (Choose three.)
A. n Stock
B. onsumed
C. etired
D. uplicate
E. xported
عرض الإجابة
اجابة صحيحة: ABC
السؤال #11
With regard to Contract Management notifications, what is the most important contract dale to be aware of?
A. xtend date
B. enew date
C. xpire date
D. tart date
عرض الإجابة
اجابة صحيحة: C
السؤال #12
How does an end user determine what consumables they have consumed?
A. Navigate to Self-Service > My Consumables
B. Navigate to Self-Service > My Assetscorrect
C. Navigate to Asset > Hardware Asset Dashboard
D. Navigate to Self-Service > My Hardware Asset Dashboard
عرض الإجابة
اجابة صحيحة: B
السؤال #13
Which of an organization’s assets are managed using stockrooms?
A. All available stock, consumable or not
B. Just consumable assetscorrect
C. All hardware and software assets
D. All disposable assets
عرض الإجابة
اجابة صحيحة: B
السؤال #14
Which of the following are valid substates of the Retired state? (Choose four.)
A. isposed
B. onated
C. endor Credit
D. estroyed
E. ending Disposal
F. old
عرض الإجابة
اجابة صحيحة: ABCF
السؤال #15
When using transform maps to transform imported hardware model data to your desired asset tables, what option do you set to uniquely identify the same asset in order to merge/update records?
A. Coalescecorrect
B. Consolidate
C. Unique identifier
D. Unique source
E. Unique target
F. Combine
عرض الإجابة
اجابة صحيحة: A
السؤال #16
What is the impact of a customer opting out of the ServiceNow Content Service for specific models?
A. Unrecognized data doesn't get sent to the ServiceNow Content Service and the customer doesn't receive Content Library updates
B. Unrecognized data doesn't get sent to the ServiceNow Content Service
C. Unrecognized data is sent to the ServiceNow Content Service, but is now encryptedcorrect
D. Customer doesn't receive Content Library updates
عرض الإجابة
اجابة صحيحة: C
السؤال #17
Which plugins for asset management functionality are inactive by default? (Choose three.)
A. Expense Linecorrect
B. Hardware Asset Managementcorrect
C. Procurement
D. Depreciationcorrect
E. Cost Management
F. My Assets
عرض الإجابة
اجابة صحيحة: ABD
السؤال #18
Which key attribute in the model record does hardware model normalization use to normalize inconsistent manufactures and product names?
A. Asset tag
B. Display namecorrect
C. Model category
D. Model number
E. Asset tracking unit
عرض الإجابة
اجابة صحيحة: B
السؤال #19
How do you calculate residual value?
A. Subtract the amortized value from the cost of the asset
B. Subtract storage and lease cost from the cost of the asset
C. Subtract the depreciation from the cost of the assetcorrect
D. Subtract the salvage value from the cost of the asset
عرض الإجابة
اجابة صحيحة: C
السؤال #20
What happens to the associated assets when you cancel a transfer order line on a transfer order?
A. AThe asset(s) on the order line are released, but their state remains Pre-allocated
B. BThe asset(s) on the order line are released and they can be attached to another transfer order
C. CAll assets on the transfer order are released, but their state remains Pre-allocated
D. DA transfer order line cannot be cancelled once it is in a state of Ready for fulfillment
E. EAll assets on the transfer order are released and they can be attached to another transfer order
عرض الإجابة
اجابة صحيحة: B
السؤال #21
A component is considered an IT asset vs. a configuration item (CI) when you want to do which of the following? (Choose three.)
A. Manage its procurement, maintenance, or retirementcorrect
B. Track its operational information
C. Track its monetary value or costscorrect
D. Manage its associated license, warranty, or lease contractscorrect
E. Know its relationships to other assets in the CMDB
عرض الإجابة
اجابة صحيحة: ACD
السؤال #22
What information should be tracked in an asset record? (Choose two.)
A. Physical resourcescorrect
B. Financial information
C. Operational details
D. Contractual informationcorrect
E. Logical relationshipscorrect
عرض الإجابة
اجابة صحيحة: ADE
السؤال #23
Which key attribute in the model record does hardware model normalization use to normalize inconsistent manufactures and product names?
A. Asset tag
B. Display name
C. Model categorycorrect
D. Model number
E. Asset tracking unit
عرض الإجابة
اجابة صحيحة: C
السؤال #24
When using transform maps to transform imported hardware model data to your desired asset tables, what option do you set to uniquely identify the same asset in order to merge/update records?
A. Coalescecorrect
B. Consolidate
C. Unique identifier
D. Unique source
E. Unique target
F. Combine
عرض الإجابة
اجابة صحيحة: A
السؤال #25
What information should be tracked in an asset record? (Choose two.)
A. Physical resourcescorrect
B. Financial informationcorrect
C. Operational detailscorrect
D. Contractual information
E. Logical relationships
عرض الإجابة
اجابة صحيحة: ABC
السؤال #26
What are some examples of operational expenses of managing an asset throughout its lifecycle? (Choose two.)
A. Replacement partscorrect
B. Storage costs
C. Maintenance agreementscorrect
D. Warranty costs
عرض الإجابة
اجابة صحيحة: AC
السؤال #27
What are the four tiers of Capability Blueprint?
A. Trustworthy Data, Lifecycle Management, Process Integration, Strategic Conformance
B. Trustworthy Data, Practical Management, Process Integration, Business Alignment
C. Trustworthy Data, Practical Management, Operational Integration, Strategic Conformancecorrect
D. Trustworthy Data, Lifecycle Management, Operational integration, Business Alignment
عرض الإجابة
اجابة صحيحة: C
السؤال #28
Which mobile app can users leverage to create assets, perform inventory audits, and receive assets?
A. Now Agent Mobile Appcorrect
B. Now Procurement App
C. Now Mobile App
D. Now Onboarding App
عرض الإجابة
اجابة صحيحة: A
السؤال #29
When viewing the Model Management tab of the Hardware Asset dashboard, you see that several models are reported as Match Not Found. What are potential causes of this? (Choose three.)
A. You have opted out of the Content Servicecorrect
B. The content is not available from the Content Servicecorrect
C. Your model form contains a good Model number, but a bad model Name
D. Something on your model form may be badly formattedcorrect
E. The content has not been downloaded from the Content Servicecorrect
عرض الإجابة
اجابة صحيحة: ABDE
السؤال #30
Normalization status is the level of normalization match based on what characteristics? (Choose three.)
A. Model name
B. Model category
C. Model number
D. Display name
E. Manufacturer
عرض الإجابة
اجابة صحيحة: ACE

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