Universal Containers has recently activated an integration that synchronizes customer information and orders into their CRM of choice: Salesforce.com. One of their largest customers, United Air, has over 12,000 unique contacts. Since the integration was activated, sales reps are having trouble adding contacts to the United Air account. When a sales rep adds a contact, they get the following error message:UNABLE_TO_LOCK_ROW, This issue seems to affect the United Air account and several other large customers.
A. Add a role-based sharing rule so all sales team members have Read/Write access to contacts
B. Remove sharing rules and replace them with Apex sharing for Unite Air and the other large accounts
C. Implement an account hierarchy and redistribute the contacts evenly under the child accounts
D. Create a permission set for the sales team to grant them Read/Write access to all account fields