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السؤال #1
At Universal Containers, a user's department determines which fields the user can see and edit on Opportunities. For example, users on the Sales team can edit all fields on the Opportunity, while users on the Support team have read-only access to these fields.In which location is field-level security controlled for users on these teams?
A. Role
B. Sharing Rules
C. Profile
D. Public Groups
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اجابة صحيحة: C
السؤال #2
If you delete a report and change your mind, you can retrieve it from the recycle bin.
A. True
B. False
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اجابة صحيحة: B
السؤال #3
Sales Rep and Sales Rep B view an Account report for all Accounts without any filters. The company uses a private sharing model. Each rep sees a different number of results.What is the explanation for the discrepancy in the reports?
A. Sales Rep B needs to be assigned to the Sales Rep role
B. Sales Rep B needs to be assigned to the Sales Rep queue
C. Sales Rep B needs to be assigned to the Sales Rep permission set
D. Sales Rep B needs to be assigned to the Sales Rep profile
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اجابة صحيحة: A
السؤال #4
Universal Containers sells their products to wholesale partners and retail outlets. Each process has its own set of unique sales stages.Which three features can an administrator customize for each opportunity stage? (Choose three.)
A. Quota
B. Probability
C. Product Family
D. Forecast Category
E. Type
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اجابة صحيحة: ABD
السؤال #5
An administrator at Northern Trail Outfitters is creating a validation rule.Which two functions should the administrator use when creating a validation rule?Choose 2 answers
A. Formula return type
B. Error condition formula
C. Error message location
D. Rule active date
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اجابة صحيحة: BC
السؤال #6
Through the Web-to-Case function, how is that case associated with a contact?
A. Contact name
B. Contact email
C. Account name
D. None of the above
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اجابة صحيحة: B
السؤال #7
Can you include attachments in the Data Export.
A. True
B. False
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اجابة صحيحة: A
السؤال #8
Which Sales Cloud Enhancements in Spring 11 are Automatically visible to all Administrators without any setup required?
A. Cloud Scheduler Enhancements
B. Email Attachment Enhancements
C. Activity Attachment Enhancements
D. Email Association Enhancements
E. Salesforce Mobile Usage Data in Custom Report Types
F. Email to Salesforce Enhancements
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اجابة صحيحة: AE
السؤال #9
Multiple Approvers have received your request for approving a discount that was invoked by the approval process? Approver A rejects your request. Approver B accepts your request after Approver A rejects it. Is your request approved or denied. (Assume you need only one person to approve out of all the approvers)
A. Denied
B. Approval process is revoked
C. Approved
D. Approval changes to pending stage due to conflict within approvers
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اجابة صحيحة: A
السؤال #10
Lookup relationship fields are available in Personal Edition
A. True
B. False
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اجابة صحيحة: B
السؤال #11
Universal Containers wants to back-up Salesforce data on a monthly basis. Which set of tools can a system administrator use to meet this requirement?
A. Data Export Service, Reporting Snapshots, Einstein Analytics
B. Data Export Service, Data Loader, Report Export
C. Data Loader, Scheduled Report, Reporting Snapshot
D. Data loader, Reporting Snapshot, Report Export
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اجابة صحيحة: A
السؤال #12
Editing Records: If I see a magnifying glass icon next to any field in SFDC, this means I can start typing into the field and matches will automatically appear to choose from. Or, I can click on the magnifying glass icon and look up data to fill the field with.
A. True
B. False
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اجابة صحيحة: A
السؤال #13
Can you uninstall an AppExchange application once it has been deployed.
A. True
B. False
عرض الإجابة
اجابة صحيحة: A
السؤال #14
What is the limit of Look-up Relationships per object?
A. 25
B. 3
C. 4
D. 5
E. 6
F. 10
عرض الإجابة
اجابة صحيحة: A
السؤال #15
A user at Ursa Major Solar attempts to log in to Salesforce from an IP address that is outside the login IP range on the user's profile but within the organization-wide trusted IP range.What occurs as a result of this scenario?
A. The user will be able to log in after the computer is activated
B. The user will be unable to log in at all
C. The user will be able to log in without activating the computer
D. The user will be able to log in after answering one security question
عرض الإجابة
اجابة صحيحة: B
السؤال #16
A Look-up field can look up to what?
A. An Object
B. A field
C. A record
D. A report
عرض الإجابة
اجابة صحيحة: C
السؤال #17
If your organization has territory management, account and opportunity list views can be restricted by (Select all that apply)
A. My Territories
B. My Territory Teams
C. My Accounts Territories
عرض الإجابة
اجابة صحيحة: AB
السؤال #18
Formula and roll-up summary fields are included in backup exports
A. True
B. False
عرض الإجابة
اجابة صحيحة: B
السؤال #19
When you transfer an Account which of the following objects are automatically transferred?
A. Contacts (on business accounts only), attachments, open opportunities owned by the current account owner
B. Contacts (on business accounts only), attachments, notes, open activities, open opportunities owned by the current account owner
C. Attachments, notes, open activities, open opportunities owned by the current account owner
D. Contacts (on business accounts only), attachments, notes, open activities
عرض الإجابة
اجابة صحيحة: B
السؤال #20
Universal Containers has two sales groups. Each group has its own unique sales process.How can an administrator ensure that sales representatives have access to only the stages relevant to their process when working on opportunities?
A. Multi-select picklists
B. Record types
C. Page layouts
D. Roles
عرض الإجابة
اجابة صحيحة: B
السؤال #21
A custom lead field can be mapped to:
A. One case comment
B. Two contact fields
C. One account field
D. One solution field
عرض الإجابة
اجابة صحيحة: C
السؤال #22
When users log in to Salesforce, either via the user interface, the API, or a desktop client Salesforce CRM confirms the log in is authorized using all of the following EXCEPT:
A. Salesforce CRM then checks whether the user's profile has IP address restrictions
B. If profile-based IP address restrictions aren't set, then Salesforce CRM checks whether the user is logging in from an IP address she or he hasn't used to access Salesforce CRM before
C. Salesforce CRM checks whether the organization has login hour restrictions
D. Salesforce CRM checks whether the user's profile has login hour restrictions
عرض الإجابة
اجابة صحيحة: C
السؤال #23
You can create a custom report on solution categories and solution categories are available in list views.
A. True
B. False
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اجابة صحيحة: B
السؤال #24
Records and Record Detail Pages: What is NOT true of hover links in SFDC?
A. Hover links can be found on record detail pages (for leads, opportunities, etc)
B. Top of page hover links often provide a summary of information found on the bottom of a page so I don't have to scroll down to see important activity history, notes, etc
C. Just about every link in SFDC can be hovered over, and a summary window will pop-up
D. When I hover over them, I begin to levitate in my chair
E. Hover links are cool and will save me some time when researching info about accounts, leads, opportunities, etc
عرض الإجابة
اجابة صحيحة: D
السؤال #25
Universal Containers wants sales reps to see the industry, annual revenue, and account owner at a glance on their mobile device. This information should be located at the top of the account reord.Which feature should the administrator configure to meet this requirement?
A. Field Set
B. Page Layout
C. Compact Layout
D. Mobile Card
عرض الإجابة
اجابة صحيحة: C
السؤال #26
Which of these is NOT true: it is possible to import my existing contacts from Outlook by:
A. Clicking "set-up" and using the import wizard
B. Sending emails to myself
C. Connecting SFDC with Outlook and submitting contacts and leads to SFDC directly from my email
عرض الإجابة
اجابة صحيحة: B
السؤال #27
A previous Administrator is no longer at Universal Containers, but still owns many records and is theDefault Workflow user.Which security measure should the new Administrator take?
A. Delete the previous Administrator user
B. Reset the password for the previous Administrator user
C. Freeze the previous Administrator user
D. Deactivate the previous Administrator user
عرض الإجابة
اجابة صحيحة: D
السؤال #28
Which of the following are true about Web-to-Lead:
A. Salesforce CRM runs field validation rules before creating records
B. All required fields must have a value before a record can be created
C. The format for date and currency fields captured online is taken from the users browser settings
عرض الإجابة
اجابة صحيحة: AB
السؤال #29
Why would you create different Record Types?
A. To allow users to use different page layouts
B. To allow users to see different values in picklists depending on their job function
C. To allow users to use different Business Processes depending on their job function
D. All of the above
عرض الإجابة
اجابة صحيحة: D
السؤال #30
List the differences between the Jumpstart Wizard and the Standard Approval Process Wizard:
A. Jump Start Wizard only allows for a single approver
عرض الإجابة
اجابة صحيحة: A

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