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السؤال #1
Through the Web-to-Case function, how is that case associated with a contact?
A. Contact name
B. Account name
C. None of the above
D. Contact email
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اجابة صحيحة: D
السؤال #2
Roles are available in Personal and Group edition
A. True
B. False
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اجابة صحيحة: B
السؤال #3
A user responsible for managing and creating campaigns is unable to create a new campaign, although the user's profile has the "Create" profile permission for Campaigns.How should an administrator grant the correct access to the user?
A. Assign the user to the standard Marketing User profile
B. Create a campaign sharing rule grant access to the user
C. Grant the user delegated administration rights to campaigns
D. Select the Marketing User checkbox on the user record
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اجابة صحيحة: D
السؤال #4
Which Service Cloud and Service Cloud Console Enhancements in Spring 11 are Automatically visible to all Administrators without any setup required?
A. Multiple Languages for Salesforce Knowledge
B. Salesforce Knowledge Article Number
C. Additional Case Article Fields Available for Reports and the Articles Related List
D. Salesforce Knowledge Sidebar for the Service Cloud Console (Contextual Knowledge)
E. Global Search for the Service Cloud Console
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اجابة صحيحة: ACD
السؤال #5
With the "manage campaign" button on campaign selected, what all can you do with the integrated campaign builder? Select 2
A. Import new leads and add it to campaign
B. Associate opportunities to the campaign
C. Associate exisiting contacts to the campaign
D. Associate upto 50000 existing leads to the campaign
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اجابة صحيحة: AD
السؤال #6
Ursa Major Solar allows its scientists to log new stars as they find them, but on occasion, they log the same star by mistake. The administrator wants scientists to be notified when a record is deleted and by whom, and to maintain their own discovery information. What automation solution should be used to send the notification?
A. Heroku
B. Process Builder
C. Workflow Action
D. flow
عرض الإجابة
اجابة صحيحة: D
السؤال #7
A Workflow Alert can be tracked in Activity History
A. True
B. False
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اجابة صحيحة: A
السؤال #8
Which two statements about products and price books are true? (Choose two.)
A. Price books that contain assets cannot contain products
B. The standard and list price for a product can be listed in multiple currencies
C. Products without a price are automatically added to the standard price book
D. A product can have a different list price in different price books
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اجابة صحيحة: BD
السؤال #9
You cannot delete all the record types for an object if the object is referenced in which of the following:
A. Apex Code script
B. Page layouts
C. Profiles
عرض الإجابة
اجابة صحيحة: A
السؤال #10
Org wants to create a follow up task based on a field change. Which is the best way to do it?
A. Workflows
B. Rollup summary
C. Assignment rules
D. Record types
E. Workflow approvals
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اجابة صحيحة: A
السؤال #11
Campaign Member can be associated with which two objects? (Choose two.)
A. Contact
B. Lead
C. Opportunity
D. Account
عرض الإجابة
اجابة صحيحة: AB
السؤال #12
If a field on page layout is required and is read-only on FLS, what would the user experience on UI?
A. The user is able to enter value because it is required
B. The user is not able to edit it because it is read only
C. The user is not able to see it
D. The user is able to edit it but not able to save it
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اجابة صحيحة: B
السؤال #13
Before creating record types for Leads, Opportunities, Cases or Solutions, you need to create what?
A. Business processes
عرض الإجابة
اجابة صحيحة: A
السؤال #14
What would you change if all of your online help was displayed in English and you wanted it to be German?
A. Default Language
B. Default Locale
C. Time Zone
D. Default Currency
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اجابة صحيحة: A
السؤال #15
For each profile, you can set the hours when users can log in and the IP addresses from which they can log in.
A. True
B. False
عرض الإجابة
اجابة صحيحة: A
السؤال #16
Which of the following are true about the Default Division field on the User object?
A. Division that is applied, by default, to all new accounts and leads created by the user, unless he or she explicitly sets a different division
B. Division that is applied, by default, to all new accounts and leads created by the user, unless he or she explicitly sets a different division
C. Division that is applied, by default, to all new accounts and leads created by the user, unless he or she explicitly sets a different division
عرض الإجابة
اجابة صحيحة: B
السؤال #17
An Administrator needs to configure Ursa Major Solar's Salesforce Mobile app with the company's brand-specific images and color schemes.Which set of branding options should the Administrator use?
A. Individual Page Colors, Multiple Loading Page Logos
B. Tab Colors, Action Colors, Loading Page Logo
C. Loading Page Color, Action Colors, Loading Page Logo
D. Loading Page Logo, Brand Color, Loading Page Color
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اجابة صحيحة: D
السؤال #18
Roll-up summary fields are not visible to users if they reference fields the user can't see.
A. True
B. False
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اجابة صحيحة: B
السؤال #19
What are true for the data loader?
A. It deduplicates and inserts records
B. It comes installed with salesforce
C. It can load all objects, including custom objects
D. It cannot load custom objects
E. It generates an error report after the loading
عرض الإجابة
اجابة صحيحة: CE
السؤال #20
You can delete the Standard Price Book or a price book that is on an opportunity.
A. True
B. False
عرض الإجابة
اجابة صحيحة: A
السؤال #21
Salesforce Console only displays views that were previously created.
A. True
B. False
عرض الإجابة
اجابة صحيحة: A
السؤال #22
Custom Objects are reportable.
A. True
B. False
عرض الإجابة
اجابة صحيحة: A
السؤال #23
What can a user do an account record that has been manually shared read/write with him/her? (Select 2)
A. View the account
B. Edit the account
C. Transfer the account
D. Delete the account
E. Share it to other users
عرض الإجابة
اجابة صحيحة: AB
السؤال #24
Which two objects can an Administrator customize the Stage Setup Flow? (Choose two.)
A. Leads
B. Opportunities
C. Campaigns
D. Campaign Members
عرض الإجابة
اجابة صحيحة: AB
السؤال #25
Sales representatives at Universal Containers often schedule in-person meetings at customer offices. Management wants to track activities for this meeting category to clearly display customer office meetings in the Account, Contact, or Opportunity page layouts, as well as adding this data to reports.Which method should a System Administrator use to solve this business request?
A. Add a new value to the Type field on Tasks used for Accounts, Contacts, and Opportunities
B. Have the user manually enter the meeting details in the Account Comments
C. Add a new value to the Type field on Accounts, Contacts, and Opportunities
D. have the user manually enter the meeting details in the Description field on Accounts, Contacts, and Opportunities
عرض الإجابة
اجابة صحيحة: A
السؤال #26
Records and Record Detail Pages: I can edit data for multiple records at once by selecting each of them within a list view, Clicking on one of the records, and choosing the field to edit for all.
A. True
B. False
عرض الإجابة
اجابة صحيحة: A
السؤال #27
Ursa Major Solar has the following environment and requirements:A new custom object named Regulations is a child of the Account object.All users need the ability to view Regulations when viewing Accounts with the Sales Account Page Layout. How should a Salesforce Administrator provide access to Regulations on the Sales Account Page Layout?
A. By adding a new custom link for Regulations to the Sales Account Page Layout
B. By adding a new section for Regulations to the Sales Account Page Layout
C. By adding a new related list for Regulations to the Sales Account Page Layout
D. By adding a new action for Regulations to the Sales Account Page Layout
عرض الإجابة
اجابة صحيحة: C
السؤال #28
How many External ID fields can you have per object?External ID: When importing custom objects, solutions, or person accounts, you can use external IDs to prevent duplicate records from being created as a result of the import operation.
A. 1
B. 2
C. 3
D. 4
E. 5
F. 6
عرض الإجابة
اجابة صحيحة: C
السؤال #29
A particular team needs to track individuals working on cases and the individual roles of the people working on cases. Which is the best way to do it?
A. Profiles
B. Roles
C. Public groups
D. Sharing rules
E. Permissions
عرض الإجابة
اجابة صحيحة: D
السؤال #30
Users are trying to create Opportunities and are receiving errors when populating a custom picklist field. When users select either of the values in the picklist, they receive different error messages above the field and are not able to save the Opportunities.What is the likely cause of the error?
A. The users don't have access to the Large Enterprise Record Type
B. There are contradicting validation rules on the picklist field
C. The users don't have access to the picklist filed
D. The two picklist values are unavailable to the Record Type
عرض الإجابة
اجابة صحيحة: B

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