- The primary metric for a project is reduced cost for process A . Baseline data might include:

- An example of a project metric would be:

- A team is investigating ways to reduce power outages. They determine that an outage can occur in only three ways: grid failure, local transformer failure or local overload. They then investigate each of these three events for possible causes, etc. They draw a diagram that “fans out” using the power outage as the handle of the fan. These improvements are best described by which approach to problem solving?

- A process shows the following number of defects. Each sample size for this process is 85. 3 8 2 7 7 6 8 8 9 5 Find the control limits.

- = 0.05 A machine tool vender wants to sell an injection molding machine. The current machine produces 3.2% defectives. A sample of 1100 from the vender ’s machine has 2.9% defective. Do these numbers indicate that the proposed machine has a lower rate of defectives?

- This QFD matrix was used in the design process for a ball point pen. What symbol is appropriate for the square labeled 2?

- A population of size 1,000,000 has mean 42 and standard deviation 6. Sixty random samples, each of size 15 are selected. According to the Central Limit Theorem the distribution of the sixty sample means has a mean of approximately:

- A random sample of 2500 printed brochures is found to have a total of three ink splotches. The rate of ink splotches in PPM is:

- The leader in the quality movement who recommended that organizations “eliminate numerical quotas for the work force and numerical goals for management.” :

- A stable, normally distributed process with specification 3.50 .03 has = 3.51 and = .016. What percent of the production violates specification?

- The median is a better choice than the mean for a measure of central tendency if the data:

- There are 14 different defects that can occur on a completed time card. The payroll department collects 328 cards and finds a total of 87 defects. DPMO =:

- The support for an important quality initiative was lacking in congress until Reagan’s Secretary of Commerce was killed in a horseback riding accident in 1987. That initiative was:

- If the probability that event A occurs is 0.51, the probability that event B occurs is 0.64 and that probability that both A and B occur is 0.23 then:

- Deming called the technique of studying a sample to gain understanding of the distribution of a population an “enumerative study.” His main objection to these studies was:

- SCENARIO A Six Sigma team is measuring the moisture content of corn starch as it leaves the conveyer belt of a dryer. They collect one sample four cups of starch at times indicated in the chart at fixed locations labeled A, B, C, and D across the end of the belt. See the diagram below. After some more work on the dryer, additional data are collected which when plotted looks like this: Which type of variation dominates?

- If the probability that an event will occur is 0.83, then the probability that the event will not occur is:

- A team wants a technique for improving consistency of assembly operations. They should use:

- (Refer to the previous problem) To estimate the within treatment variance the experimenters would calculate the variances of:

- The following data were collected on the diameters of turned shafts: 2.506 2.508 2.505 2.505. These values are: I. Attribute data II. Discrete data III. Variables data IV. Continuous data